BISHWAJIT

Sr. System Engineer

ravi.c@accelintlinc.com
Desk: 469-619-4000 Ext: 202
Professional Summary:
 12 years of System Administration and IT experience in multiplatform Windows, VMware, Hyper-V, Linux5, 6
(RHEL, Centos) with hands-on expertise in networking and system integration, SCCM.
 Extensive experience in implementing and supporting data center infrastructure, data protection and replication,
system monitoring, VMware services, network support, storage and remote access solutions
 Extensive experience in performing System Integration/Administration for Microsoft Windows 2003/2008/2012 /2016
Server, Windows98/XP/Vista/7/8.1/10, Red Hat Linux, Ubuntu and Mac O. S’s.
 Extensive experience with Active Directory, GPO’s, DHCP, DNS, IP, Sub Nets, VPNs, vLAN, Network routing,
firewalls, LAN/WAN switching and Backup & Recovery, File & Print Server, IIS (Web Server), FTP, Terminal Server.
 Design, implementation, and administration Windows Active Directory environment, Sites, OU containers and
permissions for the Entire Organization from the ground up using old and new hardware.
 Extensive knowledge in Active Directory Certificate Services setup, troubleshooting, and CA Configuration.
 Extensive knowledge in NFS, LDAP, Send-mail, ftp, remote access, security management, and system
troubleshooting skills.
 Expertise in remote control, patch management, software distribution, operating system deployment, network access
protection, and hardware and software inventory using System Center Configuration Manager (SCCM) Implemented
all applicable security and application patches and required configuration changes to the SCCM infrastructure.
 Experience in installing and configuring the Windows server update services (WSUS).
 Experience in design, plan, implementation and supporting MS Exchange 2003/2007/2010/2013
 Experience with Federation Services installs (ADFS & ADFSPRX), SSO
 Expertise in installing, configuring and managing Symantec Endpoint, McAfee
 Administered and configured IIS server on Windows 2008/2012
 Designed and deployment of VDI Proof of Concept (POC) environment to evaluate the benefits, performance and
scalability of Windows 7 hosted virtual desktops.
 Sound knowledge on Hyper-V, ESX and ESXI Architecture, guest OS installation, setting up of VM priorities,
Cloning and Snapshots.
 Strong understanding of VMware Networking concepts like creation of vSwitch, different types of port groups, NIC
Teaming and VLAN. Worked with VMware Update Manger to update VM’s and hosts with the latest patch release
 Experience in areas of designing, implementing, configuring and supporting SAN (Storage Area Network), NAS
(Network-attached storage)/Backup solutions in enterprise environment.
 Manage and maintain VMware virtual infrastructure, including hosts, clusters, LUNs, Update Manager, HA and DRS
 Experience in installation, configuration, and implementation of SQL Server 2008/2008R2/ 2012/2014 on stand-alone
and clustered instances.
 Experience in Installation, Configuration of WebSphere Application Server
 Experience in creating and configuring profiles, clusters, nodes, and node agents for WebSphere Application Server.
 Experience in installation and configuration of SSRS/SSIS
 Experience on basic Networking like Routing/Firewall/NAT
 Experience with installing, configuring and maintaining Cisco UCS based Infrastructure
 Experience on Microsoft clustering for High Availability Solution
 Highly expertise in change management methodologies and principles
 Experience in various monitoring tools like Nagios/Accelops/Aternity
Certification & Education:

 Sun Solaris System Administration

 ITIL Foundation (Certification number: 550749120460467)
 Bachelors in Information and Technology from Utkal University, Orissa, India 2005

Technical Skill Set:

Server Operating Systems MS Windows Server 2003/2008/2008R2/2012/2012R2/2016,Red Hat Linux
(Enterprise Linux 4/5/6), Cent OS 6, 7
Desktop Operating Systems Windows98/XP/Vista/7/8.1/10 and Mac
Programming skills Shell, VB Script and PowerShell
Directory Services Active Directory and LDAP.
Storage NAS (NFS), SAN and ISCSI.FC
Database MS-SQL Server 2000/2005/2008/2012/2014
Backups Veritas Backup Exec, NetBackup and Windows NT Backup, Rubrik, EMC Avamar,
VEEAM, CommVault
Antivirus Symantec Endpoint, Norton Antivirus 6.0 and McAfee 7.0.
Networking Cisco 25xx, 35xx Routers and 35xx Switches.
Network Protocols TCP/IP, DHCP, HTTP, HTTPS, SSL,VPN, L2TP, DNS, NTP, WINS, FTP, SSH,
WinSCP and Telnet , Routing,NAT
Terminal Services Remote Desktop Services, VNC, Putty, Tera Term, Team Viewer and Terminal
Services.
Others Norton Ghosting, Microsoft Office 2000/2003/2007/2010/2013, MS Exchange
Server 2010/2013 and Microsoft Visio 2010/2013, Microsoft VSS

Professional Experience:

Baltimore County Public Schools, Towson, MD May 2017 –Till Date

Role: Senior Infrastructure Engineer

Responsibilities:
 Responsible for supporting/maintaining BCPS Windows infrastructure including Servers/Desktops/Laptops
 Implemented, administrated, and troubleshoot both Physical and Virtual (VMware) Windows 2008R2/2012/2016
servers and Windows 8.1/10 Desktops/Laptops throughout the network
 Created mandatory document for new object(s) introduced to IT environment resulting in document library containing
applications, databases, hardware, integrations, functional relationships, customers, IT resources, stakeholders, and
executive sponsors.
 Offered Level III technical support for applications, PCs, and network systems in multi-protocol enterprise
environment and assisted technicians with troubleshooting for live support calls
 Installed, configured and administered all: Windows Server, DNS Servers, DFS Servers, FSMO Servers, Domain
Controllers, Printer Servers, File Servers
 Designed, implemented, and administered Windows Active Directory environment, Sites, OU containers and
permissions for the Entire Organization from the ground up using old and new hardware.
 Configured and managed Group Policy Objects throughout the Active Directory (AD) enterprise to create a secure
Windows Infrastructure
 Created/modified user account, security groups, and distribution list to protect company proprietary information
 Provide Sys Admin Support as required to maintain user accounts, DNS, DHCP, WINS, etc. and maintaining
connectivity to the internet and VPN to Area office
 Installed and Configured WebSphere Application Server 8.5 and IBM HTTP Server 6.1 on Windows Server 2012
 Enabled SSL and responsible for installing the certificates and configuring them in the IBM HTTP Server
 Experience in automating environment builds, administration and deployment operations using standard scripting
utilities like PowerShell scripting.
 Responsible for supporting Payroll/HR/Final applications used by Baltimore County Public Schools
 Set up appropriate protocols and procedures for application and ensure that they are maintained throughout the
company
 Responsible for creating batch jobs and run through schedule task to support the applications
 Implemented centralized logging and auditing of Windows Event logs utilizing MS Logparser and MS SQL server.
 Implemented Quest Change Auditor for File System/AD/SQL Server audit
 Patch management review via PowerShell script to discovered current patch status and deploy patches to affected
systems, implemented Windows Update Services (WSUS) to schedule updates
 Managed Virtualization Environment using VM Ware ESX 5.x, VM Ware vSphere 6.x
 Install / Upgrade all VMware Servers with the latest VMware Tools version loaded on our ESX Servers
 FTP server installation and configuration and troubleshooting the FTP related issues
 Automated FTP/SFTP task with windows schedule task
 Stabilized, expanded and protected client network and PC environment. Built new file servers to maximize Web
hosting, terminal server, file/print sharing and domain control performance
 Performed backup/restore of server data and SQL DB with Commvault backup solution
 Responsible for hardware and software applications for workstations, servers, and network data communications.
Collaborated with executive management and department leaders to assess network capacity needs
 Managed printer services including server and printer configuration, resupply, troubleshooting, and maintenance.

Environment: vSphere 5.0/6.0, ESX 5.5/6.0, Windows 2008/2008R2/2012/2016 server, WSUS Server, SQL Server
2008/2012/2014, MS Exchange 2013, Active Directory, IBM WebSphere 8.5, Commvault, Quest Change Auditor

Element Fleet Management, Sparks, MD – USA May 2016 –MAR 2017

Role: Senior System Engineer

Responsibilities:
 Worked on numerous projects related to upgrading and migration of infrastructure systems, rollout of new hardware
and software technology, consolidation of infrastructure resources, server and network security management and
escalation support
 Managed, led and supported Windows 7/10, Server 2003/2008/2012/2012R2/2016
 Created mandatory document for new object(s) introduced to IT environment resulting in document library containing
applications, databases, hardware, integrations, functional relationships, customers, IT resources, stakeholders, and
executive sponsors.
 Full server infrastructure evaluation for a project to remove critical and non-critical Windows 2003 servers from the
environment and upgrading to Windows 2008R2 or Server12. This included migration planning of physical hardware
to new physical hardware or migration to a virtual environment.
 Hardening Windows Server 2012/2008/2003 using Security Configuration Wizard, Group Policies, PowerShell and
VB Scripts
 Created/modified user account, security groups, and distribution list to protect company proprietary information
 Developed project plan, served as primary task resource, implemented and migrated domain controller from Windows
2008 to Windows 2012
 Configured and managed Group Policy Objects throughout the Active Directory (AD) enterprise to create a secure
Windows Infrastructure
 Built new file servers to maximize Web hosting, terminal server, file/print sharing and domain control performance.
 Updated all Agencies File and Print Servers, firmware and BIOS software
 Expertise on installing/configuring and managing IIS web servers.
 Troubleshoot Web server issue and create new Virtual Host in IIS server
 Provided support and disaster recovery services for MSSQL failover clusters and IIS 8 web servers.
 Expertise in remote control, patch management, software distribution, operating system deployment, network access
protection, and hardware and software inventory using System Center Configuration Manager (SCCM).
 Packaged applications using Admin Studio. Created, tested, documented, and installed applications and custom shims
for Windows 7 using Application Compatibility Toolkit on multiple test workstations. Deployed applications, scripts,
 shims, and service packs (XP SP2 to SP3, etc.) using SCCM, monitor installation status, troubleshoot, worked with
vendors, and resolved installation and OSD failures.
 Created and maintained email addresses and distribution lists in MS Exchange.
 Managed Exchange client configuration using Microsoft Office Outlook 2007,2010,2013.
 Provided support and maintenance of Microsoft Office Outlook Web Access and Microsoft Office Outlook E-mail,
Calendaring & Scheduling.
 Deployed, configured, managed and maintained McAfee ePolicy Orchestrator, McAfee Virus Scan Enterprise and
other McAfee security solutions software, Symantec Endpoint
 Designed and deployed failover clustered Hyper-V environments for Ent. SQL Server environment
 Created virtualized server-computing environment using the Hyper-V role part of the Windows 2003/2008/2012
operating system.
 Designed and deployed failover clustered Hyper-V environments
 Created virtual machines within Hyper-V.
 Migration of VMware vms to Hyper-V environment
 Managed Virtualization Environment using VMware ESX 5.x, VMware VSphere 6.x, Virtual Center, VI Client, P2V
 Installed, configured, implemented and monitored SQL Servers 2012/2014 to assure high performance and
availability.
 Design and implemented Accelops and Nagious Monitoring tolls for Application/Server/Network Monitoring

Environment: vSphere 5.0/6.0, ESX 5.5/6.0, Windows 2003/2008/2008R2/2012/2012R2 server, Red hat Linux 5.0,
VMware standalone converter, plate spin converter, WSUS Server, SQL Server 2008/2012/2014, MS Exchange 2013,
Active Directory

CITI Financial, Baltimore, MD – USA Nov 2010 –Apr 2016

Role: Senior System Engineer

Responsibilities:
 Assisting companies with planning and implementing their VMware infrastructure and migration. Performing
assessments of the IT infrastructure and making recommendations for upgrades. Taking appropriate action to resolve
systems administration and VMware errors or misconfigured hardware and software.
 Building server systems, providing upgrade paths, expanding current server infrastructure and making
recommendations for resolving current infrastructure concerns.
 Project technical lead and assistant project manager for the consolidation and relocation of multiple data centers for
the cost savings and application upgrade initiative, Provided a full assessment of the current IT infrastructure
hardware, utilized versus available server resources, application loads, and recommended improvements for the
current infrastructure in preparation for upgrades and changes during the data center consolidation and migration.
 Patch management review via PowerShell script to discovered current patch status and deploy patches to effected
systems, implemented Windows Update Services (WSUS) to schedule update
 Improved levels of IT Security preparedness through the rapid standardized deployment of security updates via SMS
and SCCM. Replaced Patchlink Updating with SMS/SCCM Patching to reduce licensing fees
 Supported Windows XP/7/2008/2012 and images for multiple sites, utilized Active Directory/group policy to support
and secure clients, including configuring regional settings, registry settings, /SCCM client install startup scripts, etc
 Maintained and managed Domain Name Service (DNS) for CitiFinancial Active Directory (AD) enterprise
 Managed User Accounts on WindowsNT and UNIX Platform (Creation, Deletion, Permissions, and VPN Access).
 Managed Group Policy Objects (GPOs) throughout the Active Directory (AD) enterprise
 Project member for the migration of Windows XP to Windows 7 64-bit. Process used the Dell Tool to create the image
to be imported into the /SCCM environment.
 Deployed, configured, managed and maintained McAfee ePolicy Orchestrator, McAfee Virus Scan Enterprise and
other McAfee security solutions software
 Provided systems administration and support, developed effectiveness and manageability of Citrix environment
 Managed, configured, and supported Active directory and Microsoft Exchange 2007/2010 including user accounts,
service accounts, distribution lists, security groups, group polices and mailboxes
 Performed daily backup of servers using VERITAS-Backup Exec on Windows server 2008/2008R2/2012
 Setup of full networking services and protocols on mixed platform environment Windows, Linux, including NIS/NFS,
DNS, SSH, DHCP, NIDS, TCP/IP, ARP, applications, and print servers to insure optimal networking, application, and
printing functionality.
 Managed Virtual Servers – Virtual Infra Client & VMware ESXi Server
 Worked on vCenter configurations for setting the datastores from SAN storage on ESX/ESXi hosts.
 Maintained SQL Server 2008/2012 instances and databases, perform regular backups and upgrades
 Troubleshot the VM machines using Virtual center and VMware Infrastructure client.

Environment: vSphere 3.0, ESX 3.5/4.0, Windows Server 2008/2008R2/2012/2012R2, Windows XP/7/8, Red hat Linux
5.0, VMware standalone converter, plate spin converter, Red hat Linux server, WSUS server, SQL Server
2008/2012/2014, MS Exchange 2010/2013, Active Directory, Veritas Backup Exec

CitiFinancial, Hyderabad, India Aug 2007 – Nov 2010

Role: System Administrator

Responsibilities:
 Installed of latest versions of Operating Systems on demand, per requirements of the clients.
 Sorted complex issues pertaining to hardware and network failure – Monitored both Hardware and Software systems
for errors and updated them regularly to maintain proper functioning and flow of information.
 Performed security-monitoring tests to identify intrusions.
 Administered Windows 2003 active directory servers, DNS, WINS and DHCP.
 Managed Virtual Servers – Virtual Infra Client & VMware ESXi Server
 Managed resource utilization of VMS like adding CPU, NICs & adding hard disk etc.
 Ensured Data Protection and Disaster Recovery by using VMotion and VMware Consolidated Backup.
 Created Virtual Switches, Ports and Port groups and setting up Layer 2 Security Policies for Virtual Networks
 Troubleshot issues relating to v motion such as compatibility issues with help of event log
 Monitored all UNIX Servers for CPU utilization, Network traffic, and hard drive space, Memory using related
software.
 Managed Backup/Recovery Strategy for all windows/Unix based servers.
 Installed new Software, monitored the system, troubleshot, maintained local documentation, added security and
helped the users.
 Assisted in Windows 2000 Server and Advanced Server installation, configuration, troubleshooting and upgrades.
 Managed hardware and software support and upgrades

Environment: vSphere 3.0, ESX 3.5/4.0, Virtual Center, vCloud connector, VMotion, VMware HA, VMware DRS
Clusters, Virtual Machines on Windows 2003/2008/2008R2, Red Hat servers, MS Exchange 2003/2007, Active Directory

Birla soft Limited, Bangalore, India Mar 2005 – July 2007

Role: Server Administrator

Responsibilities:
 Installed Windows 2000/2003 Server for the organization with over 200 clients.
 Created the User Accounts and Profiles, assigned permissions using Active Directory.
 Administered the Group Policy to automatically upgrade and repair software installations.
 Installation and support for desktops with Windows 2000/XP Operating systems.
 Provided Remote Support and administration on network for internal and external clients using tools like Microsoft
Remote Desktop Connection (RDP).
 Provided day-to-day support (troubleshooting and installing) for more than 200 users for hardware, network and
software including Microsoft Office applications, Mail clients and other network related issues.
 Installation and configuration of network Printers.
 Provided the backup and recovery of the files and data, worked on Windows Firewall, Terminal Server, and
Troubleshooting computer related problems. Attending client calls related to computers and network problems.
 Provided Support for DNS/DHCP/WINS services.
Environments: Windows 2000/2003 Server, Active Directory, DNS, DHCP, Group Policy, Backup and Recovery, IIS
(HTTP and FTP), Managing the Domain and Domain Controller, ISA, Terminal Services, Disk Management and File
Sharing