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Marketing Environment
- Forces outside of marketing
- Macro-environment (national issues)
a. PESTLE Trends
b. Industry Analysis
c. Key Factors for Success
- Micro-environment (company issues) 4. Technological Factors
a. 6C’s - How technological aspects affect innovation,
productivity, investment and cost.
PESTLE TRENDS a. R & D
- A higher quantity of patents indicates the extent Identifies the FIVE interacting forces that affect the
of innovation of a country. Patent also affects profitability of an industry. These forces enable
entry in a particular industry. firms to identify competitive pressures (those with
b. Automation high threat) as well as opportunities in the
- An automated factory can increase production marketplace.
efficiency and productivity, meaning more output
in less time and less cost. 1. Threats of New Entrants
c. Technology Incentives a. Economic of Scale
- Having incentives affects investment decision, so - promotion is a must
the frequency of upgrading technology may be b. Production Differentiation
sooner than later. - stand out
d. Rate of Technological Change c. Capital Requirements
- Each exchange in technology can affect cost, d. Switch Cost
innovation mindset and product life cycle - ability to change suppliers from one another to
decisions, as well as influences outsourcing another affects new entrants
decisions. e. Access to Distribution
- is a chain of businesses or intermediaries through
5. Legal Factors
which a good or service passes until it reaches the
- How the laws of a country can affect how
end consumer. It can include wholesalers,
companies adopt policies as to its operation, cost
retailers, distributors,
structure and the demand for its products.
and even the internet.
a. Discrimination Law
f. Cost Disadvantage Independent of Scale
- An employer in the Philippines cannot
- National Bookstore gets not just preferential
discriminates an employee on account of age,
rental rate nut preferential location as an anchor
gender, marriage or joining a union.
store of SM Malls. This advantage is hard to
b. Consumer Law
replicate by competition.
- “No return, no exchange” policies of stores are
g. Government Policy
prohibited in the Philippines.
2. Threat of Substitutes
c. Antitrust Law
- should be considered from the perspective of
- The Philippine Competition Law passed in 2015,
buyers and how they make purchase decisions.
provides a fair playing field among competition. 3. Rivalry among Existing Competition
d. Employment Law - Rivalry among existing competition is described to
- An employee is deemed regularized after 6
be the most intense in a price war, followed by a
months of service, unless otherwise specified and
promo war, which can significantly lower
agreed upon.
profitability. Rivalry among existing competition is
e. Health and Safety Law
considered high when prices are adjusted
- The Generic Drug Law of 1988 mandated doctors
downward frequently.
to write the generic name of their prescribed
4. Bargaining Power of Customers
medicines.
- Lower price strategy
- Lowering price offset the bargaining power of
price-sensitive customers.
6. Environmental Factors 6C’s of Micro-Environment Analysis
- Ecological and environmental aspects that can
1. Company
affect businesses such as insurance, tourism,
- think about a value chain within a company where
farming.
one department supplies another department
a. Weather
b. Climate Change (affecting the companies material, information and relationships so a
operate and products they offer) company can be both efficient
and effective in creating value to their customers.
INDUSTRY ANALYSIS 2. Customers
Consumer Markets
- Individual buyers who buy for their own
use
Business Markets
- Organizational buyers who buy as input to
their own products.
Government Markets
- Government agencies that buy to produce
public services.
International Markets
- Buyers from countries
Reseller Markets
- Organizational or individual buyers who
buy for resell at a profit without adding
anything to the product.
3. Competition
a. Direct Competition
- Similar offerings deemed from the
perspective of customers
b. Indirect Competition
- Offerings deemed as substitutes to
another product or service
4. Channel
5. Complementors
- individuals or businesses who can help an
organization, understand, promote and/or
sell its product or services.
6. Communities
- public stakeholders where the
organization needs to be sensitive to their
public opinions.