Cloud Computing is the delivery of different services through the Internet and these resources include tools and applications like data storage, servers, databases, networking and software. Rather than keeping files on a proprietary hard drive or local storage device, a cloud-based storage makes it possible to save them to a remote database. As long as an electronic device has an access to the web, it has access to the data and the software programs to run it. Besides that, cloud computing is a popular option for people and businesses because it saves costs, increases productivity, speed and efficiency, performance and also security. 2. What are the different cloud services that are available? Below are the major types of Cloud Computing:- I. Infrastructure as a Service (IaaS) – IaaS is the lowest level of cloud solution and it refers to the cloud-based computing infrastructure as a fully-outsourced service. An IaaS provider will deliver pre-installed and configured hardware or software through a virtualized interface. Benefits of IaaS include it reduces total cost of ownership an capital expenditures, access to enterprise-grade IT resources and infrastructure and users pay for the service that they want on the go. II. Platform as a Service (PaaS) – It is similar to IaaS but PaaS is more advanced. With PaaS, apart from simply providing infrastructure, providers also offer a computing platform and solution stack as a service. PaaS services are mostly used by companies that need help to develop, test, collaborate and deploy cloud solutions for particular applications. Benefits of PaaS include, no more upgrades, lower costs and simplified deployment. III. Software as Service (SaaS) – SaaS providers provide fully functionally web-based applications on demand to customers. The applications are mainly targeted at business users and can include web conferencing, ERP, CRM, email, time management and project tracking among others. Benefits of SaaS include rapid scalability, accessibility from any location with Internet, eliminates infrastructure concerns and custom levels of service offerings. IV. Recovery as a Service (RaaS) – RaaS solutions help companies to replace their backup, archiving, disaster recovery and business continuity solutions in a single, integrated platform. RaaS providers protect and can help companies to recover entire data centres, servers (OS, applications, configuration and data) and data (files and databases). RaaS also helps businesses to reduce the impact of downtime when disasters happen. Benefits of RaaS include preventing temporary or permanent loss of critical company data, cost-effective way of recovering data and enabling a faster recovery while maintaining accuracy. 3. How can Cloud Services benefit small and medium sized companies? I. Lower costs, more savings and higher profits With cloud computing, hardware becomes more efficient. What they used to do using a roomful of computers can now be accomplished with just one or two units of hardware, situated in one corner of the office premises. In some cases, small businesses do not even have to buy new servers or powerful (often expensive) machines, because by availing the service of a third-party provider, they will only have to pay a fee corresponding to what they used. Lower costs meaning that the small businesses will register higher net earnings, as well as more savings. It will also be able to put its resources to other ventures that will help to boost the business further. II. Increased flexibility and mobility Small businesses no longer have to be confined in one location. It would be an advantage for the small businesses to be more flexible and mobile. Small businesses will have advantages like the ability to access files, data and other information wherever they are by using any devices. This way, managers and employees are able to continue working even they are away from the office Being able to work remotely has been seen as an effective way to increase the employees’ productivity. III. Facilitated collaboration among members Through cloud computing, file sharing is enabled so everyone can collaborate among themselves easily. It is painstaking process for many employees to be working on something that has only one source file like in the past, but now, with a right permission settings, multiple employees can do so. And they do not need to worry about overlaps leading to confusion since synchronization of all data will be done over the Internet. IV. Increased data security and document Recent developments in cloud computing technology were focused on improving the security of data. Cloud now has security certificates and encryption processes that make data more secured thus giving small businesses peace of their mind that vital and confidential information will remain so. Backup worries will plague managers and business owners less especially since automatic backups are built into cloud. V. Faster disaster recovery The backup and recovery solutions available in cloud make disaster recovery much faster, easier and fuss-free. Not only does it speed up the entire recovery period, it also will save the business owners from buying a new hardware, software and programs.