S.

Nomail ReceivedComplain
Date Date Zone Revert date Area Name

5 14-Oct-19 1-Oct-19 West 10/1/2019 Jwala Heri

9 14-Oct-19 2-Oct-19 West 10/3/2019 Nangloi

21 14-Oct-19 5-Oct-19 West - Karampura

36 14-Oct-19 12-Oct-19 West - Hari Nagar

40 21-Oct-19 14-Oct-19 West 10/15/2019 Ashok Nagar

41 21-Oct-19 14-Oct-19 West 10/15/2019 J J Colony Bindapur

43 21-Oct-19 15-Oct-19 North 10/16/2019 Mundka

48 21-Oct-19 19-Oct-19 West - Vishnu Garden

50 13-Nov-19 21-Oct-19 West Chouhan banghar

51 13-Nov-19 5-Nov-19 West chand nagar vishnu garden

52 13-Nov-19 5-Nov-19 West meera bagh

53 13-Nov-19 5-Nov-19 West kotla vihar phase 2

59 13-Nov-19 12-Nov-19 West chand nagar

60 13-Nov-19 12-Nov-19 West kotla vihar phase 2

61 13-Nov-19 12-Nov-19 West meera bagh

62 13-Nov-19 12-Nov-19 West Goyla Diary

63 13-Nov-19 12-Nov-19 West vodafone store janakpuri

64 13-Nov-19 12-Nov-19 West bengali colony

74 18-Nov-19 17-Nov-19 West vodafone mini store peeragarhi

79 20-Nov-19 20-Nov-19 West Nihal vihar
80 23-Nov-19 23-Nov-19 West Kohat Enclave
81 23-Nov-19 23-Nov-19 West Peeragarhi
82 25-Nov-19 25-Nov-19 West Jwala heri
82 25-Nov-19 25-Nov-19 West Suleman Nagar
 Contact Contact
Area LAT LONG Site Name/Address
Issue in Network
Technology 2G/3G/4G
Issue aging (time)
Person Person Brand
Name Number

LAT :28.667776 LONG : 77.100190 - Both 4G 7 Days Manjeet Singh9210093500Vodafone/Idea

LAT :28.30184 LONG :77.072234 - Both 4G 2 Days Riyaz Khan 7011020105Vodafone/Idea

LAT 77.147791 LONG 28.664821 - Both All - Danis

9999414498 8076927717
Vodafone/Idea

LAT 77.099303 LONG 28.628596 - Both All - Jyoti 9667713335Vodafone/Idea

LATLONG missing - Both All Yesterday Sonu 9818092017 Vodafone

LATLONG missing - Both All 12 Days Vikram 9999671188 Idea

LAT 28.6905 LONG 77.0434 - Vodafone 4G 6 months

Gupta Mobile Telecom
8178904700 Vodafone

LAT 28.6459609 LONG 77.098396 - Vodafone 3G/4G 6 months

VMS khalsa Comunication
9953270108 Vodafone

LAT 28.622456 LONG 77.042365 - Both All 2 months Amir 9811598971 Idea

LAT 28.6459609 LONG 77.098396 - Vodafone All 6 months

VMS khalsa Comunication
9953270108 Vodafone

LAT 28.622456 LONG 77.042365 - Both All 1 months namita 9899052569 Vodafone
- - Both All 1 Month anil Girdhar 9896000640 Vodafone

LAT 28.6459609 LONG 77.098396 - Vodafone All 6 months

VMS khalsa Comunication
9953270108 Vodafone

- - Vodafone All 1 Month anil Girdhar 9896000640 Vodafone

LAT 28.622456 LONG 77.042365 - Vodafone All 1 Month namita 9899052569 vodafone

- - Idea All 2 Days - - Idea

LAT 28.62991 LONG 77.08031 - Vodafone All 3 Days Anamika 9811918621 vodafone

LAT 28.595634 LONG 77.080015 - Vodafone All 11 months Lata Swaran 9899829444 vodafone

LAT 28.6736764 LONG 77.0902066 - Both All 2 months Sumit 9999950399Vodafone/Idea

LAT 28.664558 LONG 77.068523 - Both All 2 year Ravi 8750508126Vodafone/Idea
LAT 28.696266 LONG 77.141263 Both All 2 months Ajay 8368559623Vodafone/Idea
LAT 28.6736764LONG 77.0902066 Vodafone 2G 2 months Ashish 9206060662 Vodafone
LAT 28.664558 LONG 77.068523 Both All 2 months
Sanjeev Chaitanya
9718123000Vodafone/Idea
 Issue REMARKS TSE/TSM/SM ASM/ARH Name category

- TBD Geetika Mishra West Zone case

- TBD Geetika Mishra West Zone case

- Jatin Rakesh Taneja West Zone case

- Anit Rakesh Taneja West Zone case

- Vacant Rakesh Taneja West Zone case

- Mohit Chopra Rakesh Taneja West Zone case

Indoor Outdoor Coverage issue

Vijay Shankar Shangarsh Sagar West Zone case

Indoor Outdoor Coverage issue

Mayank Garg Sourav Goyal West Zone case

- Pawas Sharma Saurav Goyal West Zone case

Indoor Outdoor Coverage issue

Mayank Garg Saurav Goyal West Zone case

voice and data issue - - West Zone case

Indoor Outdoor Coverage issueVacant Rakesh Taneja West Zone case

Indoor Outdoor Coverage issue

Mayank Garg Saurav Goyal West Zone case

Indoor Outdoor Coverage issueVacant Rakesh Taneja West Zone case

voice and data issue - - West Zone case

showing Emergency in all number

anoop Rakesh Taneja West Zone case

3G and 4G Anamika Saurav Goyal West Zone case

technology sandeep malik Saurav Goyal West Zone case

issue in network calling & data

Mayank Garg Saurav Goyal West Zone case
call drop and data issue chopra Geetika Mishra West Zone case
call drop and data issue chopra Geetika Mishra West Zone case
Voice break Mayank Garg Saurav Goyal West Zone case
call drop and data issue
Pawas Sharma Saurav Goyal West Zone case
 Final Remark

Customer facing issue from 22nd sep because nearby serving site has been MCD
sealed.New site or site revival required for coverage improvement.

Max. optimization has been done porr outdoor coverage has been improvement.Low
data speed issue has been found ,High PRB utilization on site MIMO upgradation
planned on site
Customer facing issue in data TDD upgradation required at Site R1858,For Idea new
site required
Poor coverage issue found repeater will be the possible solution/mail sent already to
booster team Anti Shankar is in loop.
No issue found at retailer shop
As per visit no issue at retailers shop .but location from where complaints are coming
new site is required
Issue in voda nearby idea site 6911 integration requited

3G booster already installed.plz raise request for repeater upgradation to tri band

Customer location is of east zone

3G booster already installed.plz raise request for repeater upgradation to tri band

Lat long mismatch

Poor coverage issue resolved

3G booster already installed.plz raise request for repeater upgradation to tri band

Poor coverage issue resolved

Lat long mismatch
No issue at retailer store.Customer is facing issue at 300m.New site has already
been proposed in network burning cases
Issue resolved after optimization
Outdoor has been improved after optimization.Indoor issue G+1 floor of G+4
clutter.Customer using 3G and 4G.Small cell is the feasible solution
Voice break issue resolved after optimization
Issue in voda nearby idea site DW0413 integration requited
Nearby 3978,4902 site MCD sealed.Site revival required
Voice break issue resolved after optimization
Wrong Lat Long given