Cassandra Aust Career Action Worksheet 2-2

POSITION (or ACTIVITY) TITLE Waitress

Name of Organization/Committee Starbucks

Address 1620 Lincoln Hwy, Nevada, IA 50201

Phone Number 515-382-4071

Salary (if paid experience) 7.25
Check Type of Experience: ☐ Cooperative ☐ Volunteer ☐ Internship ☒ Paid Work

Dates of Employment or Involvement 4/2008-9/2009

Manager Name/Title Owner

JOB DUTIES AND RESPONSIBILITIES

Career-Related Skills Customer service.

Job-Specific Skills Making ice-cream and taking food orders.

Transferable Skills Customer service skills. Cashier skills. Working on a team.

Accomplishments and Achievements. Describe your accomplishments in this position using

the WHI (what, how, importance) method.
Was well known for staying late and taking on extra shifts.
Cassandra Aust Career Action Worksheet 2-2

Praise Received. Summarize praise received from managers, coworkers, committee

members, and customers.
Coworkers were able to depend on me if they were sick.

Job Transition. Why did you stop working here?

This job was only a summer job and I found another restaurant that was open all year-
round.

Performance rating from manager:

☐ Excellent ☐ Very Good ☒ Good ☐ Needs Improvement ☐ Poor

POSITION (or ACTIVITY) TITLE Solutions Specialist

Name of Organization/Committee Verizon Wireless

Address 806 South Duff Suite 101, Ames IA 50010

Phone Number 515-232-9422

Salary (if paid experience) 12.50 /hr +Commision
Check Type of Experience: ☐ Cooperative ☐ Volunteer ☐ Internship ☒ Paid Work

Dates of Employment or Involvement 9/2014-2/2017

Manager Name/Title Christopher Hawley – General Manager

JOB DUTIES AND RESPONSIBILITIES

Career-Related Skills Customer service. Sales.

Job-Specific Skills Selling customer new devices. Troubleshooting. Ordering new devices
if necessary. Selling accessories. Going over data plans. Going over customer bills.

Transferable Skills Customer service skills. Cashier skills. Working on a team.

Communication skill.

Accomplishments and Achievements. Describe your accomplishments in this position using

the WHI (what, how, importance) method.
Cassandra Aust Career Action Worksheet 2-2
Was able to set up demo phones and took care of inventory so managers could do their
other work.

Praise Received. Summarize praise received from managers, coworkers, committee

members, and customers.
Coworkers were able to depend on me if they were sick. Worked with customers that
needed extra attention. Gave as many discounts as I could.

Job Transition. Why did you stop working here?

After so long I realized that I liked working with people, but sales were not for me.

Performance rating from manager:

☐ Excellent ☒ Very Good ☐ Good ☐ Needs Improvement ☐ Poor

POSITION (or ACTIVITY) TITLE Linen Tech

Name of Organization/Committee Mary Greeley Medical Center

Address 1111 Duff Avenue, Ames IA 50010

Phone Number 515-239-2011

Salary (if paid experience) 12.11
Check Type of Experience: ☐ Cooperative ☐ Volunteer ☐ Internship ☒ Paid Work

Dates of Employment or Involvement 2/2017-Current

Manager Name/Title Jerry Green – Supervisor

JOB DUTIES AND RESPONSIBILITIES

Career-Related Skills. Organization. Customer
service. Inventory control.

Job-Specific Skills Giving departments clean linens. Picking up dirty linens. Counting
inventory on Mondays. Taking calls from customers.

Transferable Skills Customer service skills. Working on a team. Inventory control.

Communication. Organization.
Cassandra Aust Career Action Worksheet 2-2

Accomplishments and Achievements. Describe your accomplishments in this position using

the WHI (what, how, importance) method.
Will come in early if needed. Improved linen processes.

Praise Received. Summarize praise received from managers, coworkers, committee

members, and customers.
Asks many questions about current processes to see if they can be improved. Always
willing to learn something new.

Job Transition. Why did you stop working here? After school I will transfer to a different
department.
Performance rating from manager:
☒ Excellent ☐ Very Good ☐ Good ☐ Needs Improvement ☐ Poor