DMNG RACK180 &

DMNG RACK100

Configuration Guide
Document version: A
Software Version: v2.6.x
08/2016
Table of Contents

How to Read this Document? .................................................................................................... 3

Copyright and Trademarks......................................................................................................... 3
Compliance ................................................................................................................................. 3
Overview .................................................................................................................................... 4
Getting Started........................................................................................................................... 7
Configuring Network Interfaces ............................................................................................... 10
Configuring Audio and Video Settings ..................................................................................... 16
Configuring Profiles to Connect to DMNG Servers .................................................................. 18
Configuring Live Profiles .......................................................................................................... 20
Configuring BGAN Terminal Profiles ........................................................................................ 30
Configuring Store Profiles ........................................................................................................ 32
Configuring Settings for the Forward Function ....................................................................... 33
Configuring the MPEG-TS Output ............................................................................................ 34
Configuring System Settings .................................................................................................... 35
Controlling the DMNG RACK Remotely ................................................................................... 36
Maintaining the DMNG RACK .................................................................................................. 38
References ............................................................................................................................... 41
Troubleshooting ....................................................................................................................... 44
Contact Us ................................................................................................................................ 48

2
 How to Read this Document?

This Configuration Guide is intended for MCR operators or people in charge of the
configuration of the DMNG RACK. The document provides instructions to set up and
configure the advanced settings of the DMNG RACK from the Web Configurator, its on-line
configuration interface.
To facilitate the navigation through this Configuration Guide, we adopt the following text
styles and symbols:
Cross-reference Cross-references are underlined; click on them to access the referred part.
UI term Terms highlighted in bold are user interface terms.
Variable Data that can vary, such as default values, are in italic.
Glossary term Terms defined in the glossary; click on them to access the glossary.
References toward other documents.

Note Important information, reminders, recommendations or tips.

Caution Precautions to avoid any damage to the equipment or environment.

Warning Precautions to avoid any physical injury.

Important notice: The content of this guide may be modified without notice. Please go to
AVIWEST's Extranet to make sure that you have the latest version of this guide.

Copyright and Trademarks

This Configuration Guide and its content are the property of AVIWEST. It is forbidden to
copy, disclose, or reproduce either the whole document or any part without AVIWEST’s
prior written agreement. DMNG® is a trademark of SAS AVIWEST. All other trademarks are
the property of their respective owners.

Compliance

Before using the DMNG RACK180 or DMNG RACK100, please inform yourself about laws and
regulations in force in the country in which you use it.
The DMNG PRO180-RM and DMNG PRO100-RM (or DMNG RACK180 and DMNG RACK100)
is a Class I product that complies with IEC 60950-1. Before using the DMNG RACK180 please
inform yourself about laws and regulations in force in the country in which you use the
DMNG RACK.
The DMNG RACK100 and the EU, F4G, and F4G-EU versions of the DMNG RACK180 comply
with the R&TTE directive (1999/5/CE). In accordance with Annex IV of the Directive, a
notified body (0536) reviewed the technical documentation.
Please refer to the sticker pasted on the DMNG RACK to know the version of your
DMNG RACK. The declaration of conformity is available upon request; if you need it please
contact AVIWEST.
If you have to register the IMEI numbers (modem identifiers) and/or IMSI numbers (SIM
identifiers) for legal purposes, please see Checking IMEI/IMSI Numbers.

3
Overview

DMNG Ecosystem Overview

The DMNG ecosystem, which stands for Digital Mobile News Gathering, is a video
contribution system for streaming live video content over bonded IP and satellite networks.
A DMNG ecosystem includes at least two types of components:
 Field units: DMNG PRO and DMNG RACK video
encoders and transmitters, as well as smartphones
using the DMNG APP.
 DMNG receivers (DMNG Studio or DMNG StreamHub)
video server applications.
A DMNG ecosystem can also include a DMNG Manager, which
is the server application designed to monitor and manage an
entire ecosystem.
Based on the use of IP networks, the DMNG system makes the
most out of the available connections to stream a video from anywhere in the world to a
DMNG receiver. To ensure the transmission reliability and therefore enhance the video
quality, the DMNG system combines a proprietary bonding technology and a packet
redundancy mechanism. Bonding multiple wireless and wire network connections aims to
increase the available bandwidth. In mono-link connections, the bonding stack also aims to
secure the link.

DMNG RACK Overview

The DMNG RACK is a video encoder and transmitter designed to uplink videos over bonded
IP network connections using Unicast or Multicast RTP, MPEG Transport Stream over UDP,
also called MPEG-TS, or TS over IP. Able to bond Ethernet, WiFi and 3G/4G mobile network
connections, the DMNG RACK can also stream via satellite connections using a portable
satellite broadband terminal such as Inmarsat BGAN, or other satellite terminals such as GX,
THURAYA IP and KA-SAT, or even using a satellite modulator.

Main Functions
Designed for newsgathering professionals, the DMNG RACK offers the following functions:
 Live streaming and Auto-record
The DMNG RACK allows sending a live video to a DMNG receiver and recording it
simultaneously using the Auto-record function. Thanks to its dual H.264 encoders, the
DMNG RACK can use distinct video resolutions for the live streaming and for the video
recording. The DMNG RACK can adapt dynamically the video resolution throughout a live
transmission in order to encode the video with the highest possible video resolution
according to the networks performance in real-time.
 Store & Forward and Progressive Store & Forward
The DMNG RACK allows recording videos into MP4 files and forwarding any type of file to a
DMNG receiver.
The Progressive Store & Forward function allows recording a high quality video file and
forward it progressively to a DMNG receiver while recording. Fragmented means that the

4
DMNG RACK records the video by chunks, i.e. in an MP4F file, which enables to
simultaneously and automatically forward it to the DMNG receiver using the Progressive
Forward function.
To ease newsgathering operations, the DMNG RACK also offers an IFB feature, called
Intercom, and an interface for Tally Light.
Via the touchscreen, on field users can also configure basic settings, including configuring
network interfaces and profiles to connect to DMNG server. However, to set up the
DMNG RACK and configure the advanced settings, MCR operators have to access the Web
Configurator, the on-line configuration interface.

For more details about configuring the DMNG RACK through its touchscreen, please refer
to the DMNG RACK User Guide.

Supported Video Inputs and Outputs

Supported Video Input Standards

The DMNG RACK supports the following video input formats:
 1080p251  1080i50  720p50  480i (NTSC)
 1080p30 1
 1080i59.94  720p59.94  576i (PAL)
 1080i60  720p60
The DMNG RACK has three types of audio and video input connectors: HD-SDI, HDMI and
composite (composite video and analog audio interfaces).

Output Video Resolutions

The DMNG RACK offers the following output video resolutions2:
 1080i HD, 1080i 2/3 and  PAL SD, PAL 3/4  QVGA  QHD (540p)
1080i 3/4 and 576p 3/4  CIF  480p
 1080p HD and  NTSC SD  QVGA  nHD (360p)
1080p 2/3
 QnHD (180p)
 720p HD and 720p 3/4
Please refer to the User Guide of each version of the DMNG RACK for more detailed
information about the user interface hardware specifications network interfaces as
well as audio and video interfaces.

1
1080p25 and 1080p30 are not supported for Live over TS and for the auto-record function.
2
The available video output resolutions depend on the video source (video input format) as well as on the
settings configured in the Live profile used (video resolution and bitrate mode) and on the video type set in the
video settings.

5
Web Configurator Overview
The Web Configurator is the web-based configuration tool designed to set up the
DMNG RACK and configure advanced settings.
The below table sums up the actions you can perform from each tab. The last column
indicates whether the action can also be directly performed from the touchscreen of the
DMNG RACK.
Tab Configuration PRO
SYSTEM Configuring system settings No
Importing a configuration file Yes
Exporting the configuration No
Restoring the configuration (to factory settings) No
Updating the firmware Yes
LIVE Configuring Live profiles No
SERVER Configuring Profiles to Connect to DMNG Servers: Yes
Configuring, editing or deleting a receiver profile
Configuring or editing the DMNG Manager profile
STORE Configuring Store profiles No
FORWARD Configuring specific settings for the Forward function No
BGAN Configuring BGAN profiles Yes
AUDIO-VIDEO Configuring audio and video settings Yes
DVB ASI TS Setting the parameters for the MPEG-TS output No
NETWORK Configuring an Ethernet Interface Yes
Configuring the WiFi Modem in Access Point Mode Yes
Managing cellular modems Yes
OPERATOR Configuring 3G/4G SIM cards Yes
Selecting a network operator (Roaming) Yes
Creating a Custom APN Database Yes
MODEM BANDS Activating the Low Frequency mode Yes
Selecting a cellular network mode (3G only /4G only) Yes
Selecting Cellular Frequency Bands No
WIFI Configuring WiFi access points Yes
REMOTE This last tab gives access to the DMNG RACK’s user n/a
interface.
Click the RELOAD CONFIG button to take into account the modifications performed through
the touchscreen.
Click the SAVE CONFIG button to save the changes performed through the
Web Configurator. The SAVE CONFIG button is unavailable when the DMNG RACK is
operating (live streaming, recording or forwarding a video).
On the Server, Live, Store, BGAN and WIFI. tabs, you can configure up to 50 profiles per tab.
On those tabs, you can delete profiles using the delete button ( ).

6
Getting Started

Connecting the DMNG RACK with the Earth

Warning - Safet precaution
In order to avoid electrical hazards ou must connect the DMNG RACK properl and
permanentl to the earth.
① Screw a bonding strip (which section is sufficient) onto the DMNG RACK’s M5
threaded Protective Earth connector located on its rear panel.

② Screw the bonding strip onto the ground bus of the rack into which the DMNG RACK
is installed.
③ Make sure that the rack is connected to the earth, for example using a grounding rod
when mounted in a vehicle.

Note: The negative terminal on the MAIN and SECONDAR power inputs are
internall connected to the protective earth connector.

Powering the DMNG RACK

Caution
The external power suppl (through DC IN) must be limited power source.
The DMNG RACK has 2 DC IN receptacles:
 The DC IN MAIN, designed to power up the DMNG RACK using the DC adapter pro-
vided,
 The DC IN SECONDARY, designed to power up the DMNG RACK using an auxiliary
power supply.
The DC IN MAIN has priority over the DC IN SECONDARY. The DMNG RACK seamlessly
switches from the DC IN MAIN to its DC IN SECONDARY in case of issue with the DC IN MAIN.

Setting Up the DMNG RACK

Before using the DMNG RACK for the first time, you have to perform the following actions
from the Web Configurator:
 Configuring profiles to connect to a DMNG server, please see Configuring a Receiver
Profile or Configuring the DMNG Manager Profile;
 Configuring audio and video settings according to the video source, please see
Configuring Audio and Video Settings;
 Configuring network interfaces, please see Configuring Network Interfaces.
We also strongly recommend configuring:

7
  Live profiles according to your use cases, please see Configuring Live Profiles;
 Basic system settings, such as the identifier and the language of the DMNG RACK,
please see Configuring System Settings.
Finally, if the DMNG RACK is designed to be used in combination with BGAN terminal, please
see Configuring BGAN Terminal Profiles.
In order to configure those settings, you have to access the Web Configurator, please see
Accessing the Web Configurator.

If ou need information about operating the DMNG RACK please refer to the
DMNG RACK User Guide.

Accessing the Web Configurator

In order to configure the DMNG RACK through the Web Configurator, to do so you have
three possibilities:
 Using a computer:
o Connecting the computer directly to the DMNG RACK with a network cable
(RJ45-type), using the Ethernet 2 interface, see Connecting the DMNG RACK
Directly to a Computer.
Note Never connect the DMNG RACK to a LAN through the Ethernet 2 interface
configured in gatewa mode.
o Connecting the computer to the DMNG RACK through a LAN operated by a
DHCP server, using the Ethernet 1 interface, Connecting the DMNG RACK to a
Computer through a LAN.
 Connecting the DMNG RACK to a DMNG Server (provided that it is already
configured on the DMNG RACK) by clicking on on the Home screen and then on
Safestreams connect.

Connecting the DMNG RACK Directly to a Computer

To connect the DMNG RACK directly to a computer, the computer must not be connected to
a LAN.
① Turn on the DMNG RACK.
② Go to the Status menu to check that the Ethernet interface 2 (Eth2) is configured in
Gateway mode, which is its default configuration mode.
③ Connect an Ethernet cable, RJ45-type, to the Eth2 interface of the DMNG RACK and
to an Ethernet interface of the computer.
 The DMNG RACK acts as a DHCP server: it assigns to the connected computer an IP
address, which is deduced from its own IP address (192.168.10.10).The icon
indicates that an Ethernet cable is connected.
You can now open Chrome web browser on the computer to access the
Web Configurator of the DMNG RACK, see Opening the Web Configurator.

Connecting the DMNG RACK to a Computer through a LAN

① Turn on the DMNG RACK.

8
 ② Go to the Status menu to check that the Ethernet interface 1 (Eth1) is configured in
DHCP mode, which is its default configuration mode.
③ Connect an Ethernet cable, RJ45-type, from the Eth1 interface of the DMNG RACK to
the DHCP server.
④ Connect an Ethernet cable from the DHCP server to the computer.
 The DHCP server then assigns an IP address to the DMNG RACK. You can now open
Chrome web browser on the computer to access the Web Configurator of the
DMNG RACK, see Opening the Web Configurator.

Opening the Web Configurator

You can open only one web configurator at a time.
① Go to the Status menu of the DMNG RACK to check the IP address of the Ethernet
interface used for the connection to the computer.
② On the computer, open Chrome web browser.
③ In the navigation bar, enter the below address:
http://[your_IP_address]:8888/
For instance, if the IP address of the Ethernet interface is 192.168.1.172 you have to
enter:
http://192.168.1.172:8888/
④ Enter the username “aviwest” and password “dmngpro” to log in to the Web
Configurator.
 The Web Configurator opens; you can now configure the DMNG RACK.

9
Configuring Network Interfaces

Configuring an Ethernet Interface

The DMNG RACK offers different configuration modes for its Ethernet interfaces to suit
different needs:
 DHCP: To connect the DMNG RACK to a broadcast domain that has a DHCP server,
i.e. a router, an ADSL box, a BGAN terminal or to a KA-SAT or Gx antenna3. In DHCP
mode, the settings of the Ethernet interface (IP address, subnet mask and gateway)
are assigned by the equipment to which the DMNG RACK it is connected. This is the
default configuration mode of Ethernet 1.
 STATIC: To connect the DMNG RACK to a broadcast domain without DHCP server or
to a KA-SAT or Gx antenna4 with a static IP configuration. Configuring in static mode
requires that you are administrator of the network.
This mode allows you to set the network settings of the Ethernet interface (IP
address, netmask and gateway) in accordance with the IP configuration of the device
the DMNG RACK connects to.

GATEWAY: To connect a host to the DMNG RACK (for instance a laptop to perform
advanced configuration). The DMNG RACK acts as a DHCP server and assigns an IP
address to the connected host. The DMNG RACK automatically detects from the
netmask the range of IP addresses that it can use for assigning an IP address to the
connected host. This is the default configuration mode of Ethernet 2.
Before connecting a device to an Ethernet interface, make sure that its configuration suits
your need. To change the configuration of an Ethernet interface:
① Go to the NETWORK tab.

② On the row corresponding to the Ethernet interface that you want to configure,
select the Mode from the dropdown list. The available configuration modes depend
on the Ethernet interface:
 Ethernet 1: DHCP or STATIC
 Ethernet 2: GATEWAY, STATIC or DHCP
You can also turn off this Ethernet interface.
 If you select DHCP, no configuration is required since the DMNG RACK
automatically receives its parameters from the equipment to which it is
connected, please go to step ④. If you have selected any other mode, please
perform the following steps.

3
According to the configuration of the Ethernet interface of the BGAN terminal, KA-SAT or Gx antenna.
4
According to the configuration of the Ethernet interface of the KA-SAT or Gx antenna.

10
 ③ Configure the network settings of the Ethernet interface according to the selected
mode:
 STATIC: IP address, Netmask and Gateway (in accordance with the network settings
of the device to which you connect the DMNG RACK).
 GATEWAY: IP address (its default IP address is 192.168.10.10) and Netmask.

Note
 Never connect the DMNG RACK to a LAN through an Ethernet interface configured in
gateway mode.
 If you connect the DMNG RACK to a LAN on which there is a firewall, please see
Checking the Network Configuration.
④ Click the SAVE CONFIG button.

Configuring 3G/4G SIM Cards

The DMNG RACK100 does not include cellular modem, thus this section does not apply to it.
① Insert SIM cards into the DMNG RACK.
For more details, please refer to the DMNG RACK User Guide / Inserting SIM card.
 On the Status menu of the DMNG RACK, NEED CONFIG appears in front of the
modems into which you inserted a SIM card.
If the status is NEED PIN, please unlock the PIN code.
For more details please refer to the DMNG RACK User Guide, section
Unlocking PIN Code.

② Go to the OPERATOR tab.

③ Click on Get the modem list.
④ For each SIM card inserted into the modems, enter the following data:
o Name: Character string without spaces (optional)
o APN: Access Point Name, provided by the operator
o Username: Provided by the operator
o Password: Provided by the operator
Some SIM cards and network operators do not require username and password.
⑤ Click the SAVE CONFIG button.
 The APN is saved in the DMNG RACK’s APN user database.
Go to the Status menu to check the status of the modem. It should be Connecting
and then the DMNG RACK should show the operator name and the IP address of the
cellular connection. If you see any other message, please see Network Connection
Errors.
You may need to perform further configuration:

11
  If the DMNG RACK is to be used abroad with local SIM cards, please see Selecting a
Network Operator (Roaming).

Configuring Advanced Settings on a Cellular Modem

The DMNG RACK100 does not include cellular modem, thus this section does not apply to it.
For specific use cases, you may need to configure advanced settings on each cellular
modem. The configuration options mentioned in this section restrain the connection
capabilities of the modem.

Activating the Low Frequency Mode

This modem configuration option, only available for internal modems, aims at avoiding
cellular signal loss when performing a live transmission while moving from the outside to
the inside of buildings and vice versa. As a rule of thumb, low frequency bands (i.e. inferior
to 1GHz) penetrate better inside buildings than high frequency bands.
In order to take advantage of this option, please follow the below guidelines:
 Activate this option for one modem out of 2 maximum.
Never activate the Low frequency mode for all the modems.
 If a modem cannot connect to the cellular network after activating the Low
frequency mode, it may mean that the cellular network operator of the SIM card
inserted into the modem does not make use of low frequency bands on your
location. If so, deactivate this option for the modem.
 If you need to use the DMNG RACK inside buildings only, we strongly suggest that
you perform in situ tests before the event in order to check the connection stability.
If you notice that a cellular connection is very unstable inside buildings (numerous
disconnections), you may have to activate the Low frequency mode for the modem
showing the instability.
To activate the low frequency mode on a modem5:
① Go to the MODEM BANDS tab.
② Set the Low frequency parameter of the modem you want to configure at ON.
③ Click the SAVE CONFIG button.
 The modem is now able to connect to low frequency bands only.
In the Status menu, the * character is displayed aside the modem to indicate that the
configuration of the modem is specific.

Selecting a Specific Network

By default, the embedded 3G/4G modems can connect to 3G and 4G networks according to
the network coverage on location. Sometimes, depending on the network operator and on
the location, the performance of 4G networks is lower than the performance of 3G
networks. If needed, you can force internal 3G/4G modems to connect to 3G network only
or to connect to 4G network only.
① Go to the MODEM BANDS tab.

5
This configuration option is not available for ZTE ME3760 modems (“4G-CN” version of the DMNG RACK) and
CDMA EM660 modems.

12
 ② From the Network dropdown list of the modem you want to configure, select:
o 3G only: to force the modem to connect to 3G network only;
o 4G only: to force the modem to connect to 4G network only;
o Auto: to enable the modem to connect to 3G and 4G networks (which is the
default behavior).
③ Click the SAVE CONFIG button.
 The modem is now able to connect to the selected network only.
If you changed this setting when the modem is connected, the modem first
disconnects, and then it connects to the selected network.
In the Status menu, the * character is displayed aside the modem to indicate that the
configuration of the modem is specific.

Selecting Specific Frequency Bands

You may have to select the frequency band(s) to which a modem can connect in order to
benefit from the QoS of a network operator on one or several specific frequency band(s) or
in order to avoid congestion on a frequency band when several field units are used at the
same time and at the same place.
Prerequisites:
 If you configure the frequency band(s) to which a modem must connect, you have to
know very well the specifications (and congestion) of the frequency bands for the
network operator of the SIM card inserted into the modem.
 We strongly recommend that you perform in situ tests in order to check the network
performance of the selected frequency band(s).
To select specific frequency bands to which an internal cellular modem6 can connect:
① Go to the MODEM BANDS tab.
② In the section corresponding to the modem for which you want to set one or several
specific frequency band(s), tick the checkbox(es) corresponding to the frequency
bands to which you want to allow the modem to connect.
③ Click the SAVE CONFIG button.
 The modem is now able to connect to the selected frequency bands only.
In the Status menu, the * character is displayed aside the modem to indicate that the
configuration of the modem is specific.

Selecting a Network Operator (Roaming)

This section explains how to select a network operator to connect a SIM card to a specific
mobile network. This option allows you to use the DMNG RACK abroad with your local SIM
cards, i.e. SIM cards bought in a different country than where you are using them. This
option also allows you to select the network operator for SIM cards that can connect to
different mobile networks.

6
These settings are not available for ZTE ME3760 modems (“4G-CN” version of the DMNG RACK) and CDMA
EM660 modems.

13
Prerequisites:
 Configure each SIM card in the DMNG RACK with the right APN (i.e. the APN
provided with the SIM card by the mobile network operator).
 You have to be on location (i.e. in the country where you are going to use the
DMNG RACK).
 You have to know which foreign service provider has a roaming agreement with your
SIM card operator.
You can now select the network operator for each SIM card. To do so you have two
possibilities:
 Scanning the Available Network Operators
 Configuring the Operator Manually

Scanning the Available Network Operators

① Go to the OPERATOR tab.
② In the row corresponding to the modem into which you have inserted the SIM card
to configure, click the Scan button.
 The available network operators appear in the dropdown list in the Name
column of the OPERATOR section.

③ Select from the Name dropdown list the network operator that has a roaming
agreement with the operator of your SIM card.
④ Click the SAVE CONFIG button.
 The MCC/MNC field is automatically filled in and the modem connects to the
selected network.
You can now check the status of the modem from the Status menu of the
DMNG RACK.
If the status of the modem is LIMITED SERVICE, NO NETWORK or
CONNECT FAILED, make sure that you have selected the right network operator
and see Network Connection Errors.

Configuring the Operator Manually

① Go to the OPERATOR tab.
② In the MCC/MNC field, enter the MCC and MNC of the mobile network operator to
which the SIM card has to connect.7
③ Click the SAVE CONFIG button.
 You can now check the status of the modem from the Status menu of the
DMNG RACK.
If the status of the modem is LIMITED SERVICE, NO NETWORK or CONNECT FAILED,

7
The MCC, which stands for Mobile Country Code, defines the country and the MNC, which stands for Mobile
Network Code, defines the operator. You can click the help button to access an up-to-date list of MCCs and
MNCs (http://www.mcc-mnc.com/).

14
 make sure that you have selected the right network operator and see Network
Connection Errors.

Managing Cellular Modems

The DMNG RACK100 does not include cellular modem, thus this section does not apply to it.
If you insert SIM cards while the DMNG RACK is turned on, you have to deactivate and then
reactivate the modems so that the modems detect the SIM cards. If you do not use some
cellular modems, we recommend disabling the modems which are not used.
① Go to the NETWORK tab.
② Clear the checkbox located in front of the group of modems you want to disable.
③ Click the SAVE CONFIG button.

Configuring WiFi Access Points

You can configure up to fifty WiFi access points from the WIFI tab of the Web Configurator.

① Go to the WiFi tab.

② Click the Add button.
③ Enter the ESSID of the WiFi access point.
④ Select a security mode.
⑤ Enter the password.
⑥ Click the SAVE CONFIG button.
 You can now connect the DMNG RACK to the WiFi access point.
For more details please refer to the DMNG RACK User Guide.

15
Configuring Audio and Video Settings

This section explains how to configure the audio and video settings of the DMNG RACK from
the Web Configurator.

Configuring Video Settings

① Go to the AUDIO-VIDEO tab.
② Set the video Source according to the video source used:
o SDI;
o HDMI;
o Composite: composite video and analog audio;
o PATTERN: color test pattern with a 1kHz audio frequency.
③ Set the video Type according to the video source and to your needs:
o set it to Interlaced if the video source is interlaced and that the video is not
designed to be webcasted.
If the video source is progressive (e.g. 720p), the DMNG RACK always
encodes the video in progressive.
o set it to Progressive if the video source is progressive or if the video is
designed to be webcasted from the DMNG receiver.

Note
When the video source is interlaced and that ou select the progressive video tpe
the DMNG RACK does not de-interlace the video source thus this ma affect the video
qualit (aliasing).
If the video resolution mode set in the Live profile is webcast the DMNG RACK alwas
encodes the video in progressive.
④ Set the Aspect ratio: 16/9 or 4/3 according to the input video resolution.
⑤ Set the video Frequency: 50Hz, 59.94Hz or 60Hz.
⑥ Deactivate the Preprocessing or set it to AUTO.
When the Preprocessing is set to AUTO, the DMNG RACK automatically activates the
preprocessing when the ratio of image complexity to encoding bit rate is high. The
DMNG RACK then filters the video base-band signal in order to reduce the image
noise, thus facilitating video encoding.

16
 ⑦ Click the SAVE CONFIG button.

Configuring Audio Settings

By default, the audio input is automatically set according to the selected video input.
However, you can configure audio settings to:
 use analog audio inputs and an SDI or HDMI video source or encode the video
without audio, see Forcing Analog Audio Inputs,
 encode the audio without video, see Encoding Audio Only.

Forcing Analog Audio Inputs

① Go to the AUDIO-VIDEO tab.
② Tick the checkbox located aside Force Analog Line Inputs.
③ Click the SAVE CONFIG button.
 You can now use an SDI or HDMI video source without embedded audio.

Encoding Audio Only

If you need to encode analog audio inputs without video source:
① Go to the AUDIO-VIDEO tab.
② Set the video source to PATTERN.
③ Tick the checkbox located aside Force Analog Line Inputs.
④ Click the SAVE CONFIG button.
 You can now use analog audio inputs without video source.
We recommend that you configure a specific Live profile, or record profile, with a
low video resolution and a low video bitrate (e.g. QVGA 200kbps) and set the audio
bitrate mode to Manual with a high audio bitrate (e.g. 256kbps).

17
Configuring Profiles to Connect to DMNG Servers

In order to use the Live function or the Forward function, the DMNG RACK must connect to
a DMNG Server, which can be a DMNG Manager or a DMNG receiver.
Note In order to prevent changes of server profile from the Web Configurator the
administrator of the sstem ma lock these server configuration pages from the
DMNG Manager8. If so ou are not able to add edit or delete server profiles.

Configuring a Receiver Profile

A receiver profile is a set of parameters allowing the DMNG RACK to connect to a
DMNG Studio or DMNG StreamHub. To configure a receiver profile:
① Go to the SERVER tab.

② Click the Add button in the Receiver profile section.

③ Enter a Name for this new receiver profile (12-character long maximum).
④ Enter the IP address or Hostname of the receiver.
If the DMNG RACK and the receiver are not on the same LAN, enter the public IP
address of the receiver.
⑤ Enter the base Port number (as it is configured in the Connection Settings of the
DMNG receiver).
⑥ Select the Channel (1 to 16) or set it to AUTO so that the DMNG RACK connects to
the first available channel of the receiver.
⑦ Enter the Username allowing to connect to the receiver (as it is configured in the
Connection Settings of the DMNG receiver).
The default value is aviwest.
⑧ Enter the Password (allowing to connect to the receiver (as it is configured in the
Connection Settings of the DMNG receiver), 20 characters maximum.
The default value is safestreams.
⑨ Tick the checkbox Current if you want to set this receiver profile as the current
receiver.
⑩ If you want that the DMNG RACK automatically connects to this receiver at boot up,
tick the Auto-connection checkbox.
⑪ Click the SAVE CONFIG button.

8
DMNG Manager v2.0 and later versions.

18
  The DMNG RACK can now connect to the receiver.
To connect the DMNG RACK to the current receiver, click on on the home
screen, and then on SafeStreams Connect.

Configuring the DMNG Manager Profile

If the DMNG ecosystem includes a DMNG Manager, you have to configure a profile for the
DMNG Manager so that the DMNG RACK can connect to it.
① Go to the SERVER tab.

② In the Manager profile section, enter a name for the Manager profile (12-character
long maximum).
③ Tick the Activation checkbox to allow the DMNG RACK to connect to the
DMNG Manager.
④ Enter the public IP address of the DMNG Manager.
⑤ Enter the base Port as it is configured in the DMNG Manager's Connection Settings
(by default this is 9000).
⑥ Enter the username and password in accordance with the connection data of the
group to which you want to add the DMNG RACK.
For more information, please refer to the DMNG Manager User Guide.
⑦ If needed, you can activate:
o the Geolocation to enable the geolocation of the DMNG RACK on the map of
the DMNG Manager (either using the GPS coordinates set in the
configuration, through an external GPS antenna, or through its cellular
connections9);
o the Auto-connection so that the DMNG RACK automatically connects to the
DMNG Manager at boot up.
⑧ Click the SAVE CONFIG button.
 The DMNG RACK can now connect to the DMNG Manager.
To connect the DMNG RACK to the DMNG Manager, click on on the home
screen, and then on SafeStreams Connect.

9
Given that the DMNG RACK100 does not include cellular modem, it cannot be geolocated through cellular
connections.

19
Configuring Live Profiles

This section provides recommendations to configure Live profiles.

General Guidelines on Live Profiles

A Live profile is a set of parameters influencing the video transmission. It includes
transmission settings, video encoding settings and audio encoding settings. These
parameters are crucial to the transmission reliability and affect the quality of the video
received by the DMNG receiver.
The DMNG RACK comes with two preset Live profiles: INTERVIEW and QUALITY, however
we strongly recommend configuring Live profiles based on your specific needs depending on
the type(s) of network connection used and on your main constraints. We recommend that
you adopt a meaningful and well-chosen naming convention for Live profiles to enable the
user of the DMNG RACK to select the proper Live profile according to the network
conditions on its location and to the type of network links used.

Constraints
In order to configure the Live profiles most suitable to your requirements and to the
networks conditions, you have to consider and balance several factors:
 the types of links used for streaming the video, in order to determine the output
mode (i.e. the transport protocol), the bonding mode and to help to decide the
bitrate mode;
 your main constraint, which can be:
o Very low latency
Streaming a video with a very low latency implies high bandwidth.
o High video resolution
Streaming a high video resolution implies high bandwidth and stable network
conditions.
o Transmission reliability
The Dynamic video resolution and/or the Max. Redundancy percent are
settings that influence the transmission reliability.
o Low data consumption
The video bitrate and/or the redundancy percentage impact the data
consumption.
 the networks performance on the shooting location (available bandwidth, dead
zones…).

Max Redundancy Percent

To reduce the probability of packet losses and increase the reliability of the transmission,
you can set the maximal redundancy as a percentage of the audio and video bitrates (only
for Live profiles with STANDARD bonding mode as well as for Live profiles with KA bonding
mode configured with the VBR bitrate mode). Thus, the exceeding bandwidth is used for
packet retransmission.

20
Video Settings in Live Profiles
Given that each video resolution requires a minimum bandwidth, the video resolution and
the video bitrate are also key factors to take into account in order to ensure the video
quality. You have three possibilities to set the video resolution:
 set a static video resolution (HD, SD, HHR, CIF, QVGA);
 set a static webcast video resolution (1080p, 720p, 540p, 480p, 360p, 180p)10;
 Select the dynamic video resolution
The DMNG RACK dynamically adapts the video resolution during the Live according
to the real-time performance of the bonded networks. Thus, the video resolution
may vary during the Live to output the highest video resolution possible under given
network conditions.

Latency
The latency set in a live profile is the glass-to-glass latency between the video input in the
DMNG RACK and the video output of the DMNG receiver, in milliseconds (ms). As a rule of
thumb the longer is the latency, the better the image quality will be.
In VBR bitrate mode, you can adjust the latency during a live transmission using the
DMNG StreamHub (this feature is called “dynamic latency”).

For more details, please refer to the DMNG StreamHub User Guide.

Configuring a Live profile for Streaming over 3G/4G Networks

① Go to the LIVE tab.
② Click the Add button.
③ Enter a Name for the new profile.
④ In the Output column, select the RTP output mode.
⑤ Select the STANDARD bonding mode.
⑥ Set the Max Redundancy Percent at:
o 20% in VBR or 35% in CBR (which are the minimal values) if you know very
well and if you are confident in the network coverage and performance on
the shooting location;
o 100% if you want to maximize the transmission reliability and if you are not
constrained by data consumption.
⑦ Set the Latency in millisecond according to your needs. We recommend setting the
latency at 3,000ms. If you use 4G connections only, the minimal latency is 1,500ms.
⑧ Select the video Resolution mode according to your needs:
o DYNAMIC: recommended if the network conditions on the shooting location
are unstable or unknown. The dynamic resolution mode is only available in
VBR bitrate mode.

10
With webcast video resolutions, the audio channel mode is automatically set to stereo.

21
 o STATIC: to set the video output resolution to HD, SD, HHR, CIF or QVGA.
o WEBCAST: if the video is designed to be webcasted.
⑨ Select the video Resolution.
If you select the Dynamic video resolution mode, you have to set the maximal video
resolution to HD (HD_MAX) or to SD (SD_MAX).
⑩ Select the video Bitrate mode.
We strongly recommend VBR mode for streaming over wireless network
connections, so that the video bitrate adapts through the live transmission according
to the in real-time performance of the network connections.
⑪ Set the Capped bitrate in kbps, which is the maximal video bitrate, according to the
selected video resolution, please see Live Profile Video Bitrate.
⑫ Select the audio Channel mode:
o Dual mono: if there are two audio sources,
o Stereo
⑬ Set the audio bitrate Mode to:
o AUTO so that the audio bitrate is automatically set according to the video
resolution11,
o MANUAL so that you can configure the audio bitrate in the range 24-
256kbps.
If the video is designed to be webcasted, we recommend setting the audio
bitrate at least at 65kbps.
The audio encoding standard depends on the channel mode and on the audio
bitrate, please see Audio Encoding Standards.
⑭ Click the SAVE CONFIG button.

11
For more details, please see Audio Bitrate in Auto Mode.

22
Configuring a Live profile for Streaming over Ethernet
① Go to the LIVE tab.
② Click the Add button.
③ Enter a Name for the new profile.
④ Select the RTP output mode.
⑤ Select the STANDARD bonding mode.
⑥ Set the Latency in millisecond according to your needs. The minimal latency is
1,500ms.
⑦ Select the video Resolution mode according to your needs:
o STATIC: to set the video output resolution to HD, SD, HHR, CIF or QVGA.
o WEBCAST: if the video is designed to be webcasted.
⑧ Select the video Resolution.
⑨ Select the video Bitrate mode.
We recommend CBR mode for streaming over Ethernet.
⑩ Set the Video Bitrate (in kbps) according to the selected video resolution, please see
Live Profile Video Bitrate.
⑪ Select the audio Channel mode:
o Dual mono: if there are two audio sources,
o Stereo
⑫ Set the audio bitrate Mode to:
o AUTO so that the audio bitrate is automatically set according to the video
resolution12,
o MANUAL so that you can configure the audio bitrate in the range 24-
256kbps.
If the video is designed to be webcasted, we recommend setting the audio
bitrate at least at 65kbps.
The audio encoding standard depends on the channel mode and on the audio
bitrate, please see Audio Encoding Standards.
⑬ Click the SAVE CONFIG button.
⑭ Make sure that the network configuration of the LAN to which you connect the
DMNG RACK allows traffic over the UDP and TCP ports mentioned in Checking the
Network Configuration.

12
For more details, please see Audio Bitrate in Auto Mode.

23
Configuring a Live profile for Streaming over KA
To configure Live profiles for streaming using KA-SAT antennas, first you have to determine
if only KA-SAT antennas will be used (one or two) or if KA-SAT antennas will be used along
with cellular links. Then, you must also know the maximal throughput, which depends on
the service offer.

Configuring Live Profiles for Streaming over KA Band Only

① Go to the LIVE tab.
② Click the Add button.
③ Enter a Name for the new profile.
④ Select the RTP output mode.
⑤ Select the KA bonding mode.
⑥ Set the Latency according to your main constraint:
o Low latency: from 1,500 to 3,000ms
o High video quality: from 4,000 to 20,000ms
o Transmission robustness: we recommend a Live profile with VBR bitrate
mode, please see Configuring Live Profiles for Streaming over KA band and
Cellular Networks.
⑦ Select the STATIC or WEBCAST video Resolution mode.
⑧ Select the CBR video Bitrate mode.
⑨ Select the video Resolution and set the video Bitrate (in kbps) according to the
maximal throughput that the service offer allows:
Maximal throughput Video Resolution Video Bitrate (kbps)
2Mbps SD 1,400
4Mbps HD 3,000
6Mbps HD 4,900

Note If ou use 2 KA-SAT antennas with 2 distinct service offers set the video
bitrate based on twice the lowest maximal throughput (e.g. if ou have one terminal
offering 2Mbps and a second offering 4Mbps ou can set the video bitrate at
1400 x 2 = 2800kbps).
⑩ Select the audio Channel mode:
o Dual mono: mandatory if there are two audio sources,
o Stereo
⑪ Set the audio bitrate Mode to:

24
 o AUTO so that the audio bitrate is automatically set according to the video
resolution13,
o MANUAL so that you can configure the audio bitrate in the range 24-
256kbps.
If the video is designed to be webcasted, we recommend setting the audio
bitrate at least at 65kbps.
The audio encoding standard depends on the channel mode and on the audio
bitrate, please see Audio Encoding Standards.
⑫ Click the SAVE CONFIG button.

Configuring Live Profiles for Streaming over KA band and Cellular Networks
① Go to the LIVE tab.
② Click the Add button.
③ Enter a Name for the new profile.
④ Select the RTP output mode.
⑤ Select the KA bonding mode.
⑥ Set the Max Redundancy Percent at:
o 20% (which is the minimal value) if you know very well and if you are
confident in the network coverage and performance on the shooting location
o 100% if you want to maximize the transmission reliability and if you are not
constrained by data consumption

Note In Live profiles configured with the KA bonding mode and VBR bitrate mode
the redundanc percentage onl applies to the cellular connections and does not
appl to the KA links.
⑦ Set the Latency in the range 3,000-20,000ms.
⑧ Select the VBR video Bitrate mode.
⑨ Select the video Resolution and set the Capped Bitrate (in kbps) according to the
maximal throughput that the service offer allows and to your use (KA only or KA and
3G/4G):
Maximal Video KA and 3G/4G KA only
throughput Resolution Capped Bitrate (kbps) Capped Bitrate (kbps)
2Mbps SD 1,200 10,000
4Mbps HD 2,800 10,000
6Mbps HD 4,500 10,000
⑩ Select the audio Channel mode:
o Dual mono: if there are two audio sources,

13
For more details, please see Audio Bitrate in Auto Mode.

25
 o Stereo:
⑪ Set the audio bitrate Mode to:
o AUTO so that the audio bitrate is automatically set according to the video
resolution14,
o MANUAL so that you can configure the audio bitrate in the range 24-
256kbps.
If the video is designed to be webcasted, we recommend setting the audio
bitrate at least at 65kbps.
The audio encoding standard depends on the channel mode and on the audio
bitrate, please see Audio Encoding Standards.
⑫ Click the SAVE CONFIG button.

Configuring a Live profile for Streaming over GX

This section provides a recommended Live profile to stream over Gx.
① Go to the LIVE tab.
② Click the Add button.
③ Enter a Name for the new profile.
④ Select the RTP output mode.
⑤ Select the GX bonding mode.
⑥ Set the Max Redundancy Percent at 20%.
⑦ Set the Latency in the range 3,000- 20,000ms.
⑧ Select the DYNAMIC Resolution mode.
⑨ Select the HD_MAX video Resolution.
⑩ Select the VBR video Bitrate mode.
⑪ Let the default Capped bitrate, i.e. 10,000kbps.
⑫ Select the audio Channel mode:
o Dual mono: if there are two audio sources,
o Stereo
⑬ Set the audio bitrate Mode to:
o AUTO so that the audio bitrate is automatically set according to the video
resolution15,
o MANUAL so that you can configure the audio bitrate in the range 24-
256kbps.
If the video is designed to be webcasted, we recommend setting the audio

14
For more details, please see Audio Bitrate in Auto Mode.
15
For more details, please see Audio Bitrate in Auto Mode.

26
 bitrate at least at 65kbps.
The audio encoding standard depends on the channel mode and on the audio
bitrate, please see Audio Encoding Standards.
⑭ Click the SAVE CONFIG button.

27
Configuring a Live profile for Streaming over BGAN
Streaming over BGAN terminals is more appropriate for stationary scenes. To obtain the
best possible video quality, please configure the camera to output SD resolution.
To configure a Live profile designed to be used for streaming over BGAN terminal, you have
to know the type of BGAN terminal and the BGAN service offer, i.e. the download and
upload speeds. To operate properly with the DMNG RACK, the upload speed must be at
least 256kbps, and the download speed must be 64kbps minimum.
① Go to the LIVE tab.
② Click the Add button.
③ Enter a Name for the new profile.
④ Select the RTP output mode.
⑤ Select the BGAN bonding mode.
⑥ Set the Latency.
We recommend you to set the latency at 3000ms. The minimal latency is 2500ms.
⑦ Select the Bitrate mode according to the BGAN terminal(s) to use:
o If your BGAN terminal is a Hughes 9211 or an Explorer 71016, or two BGAN
terminals among which one is a Hughes 9211 or an Explorer 710, select the
VBR video bitrate mode.
o If your BGAN terminal is not one of those above-mentioned, select the CBR
video bitrate mode.
⑧ Set the Frame rate, the video and audio settings according to the BGAN offer and
the number of terminals used:
 Single BGAN
Video Bitrate (only for CBR) Audio settings
Video Frame
BGAN Offer Channel
Resolution Rate W/o Intercom W Intercom Bitrate
Mode
IP Streaming QVGA Full 180 160 Stereo 24
X-Stream CIF Full 300 280 Stereo 32
HHR Full 550 530 Stereo 32
HDR Full
SD Low 550 530 Stereo 32

16
Explorer 710 with 1.04 firmware version or later versions, please refer to the document Configuring an
Explorer 710 available on our Extranet.

28
  Dual BGAN
Video Bitrate (only for CBR) Audio Settings
Video Frame
BGAN Offer Channel
Resolution Rate W/o Intercom W Intercom Bitrate
Mode
IP Streaming CIF Full 370 350 Stereo 32
x2 SD Low 370 350 Stereo 32
HHR Full 630 610 Stereo 32
X-Stream x2
SD Low 630 610 Stereo 32
HDR Full SD Full 1130 1110 Stereo 32
⑨ Click the SAVE CONFIG button.

Configuring a Live profile for TS Output

① Go to the LIVE tab.
② Click the Add button.
③ Enter a Name for the new profile.
④ Select the TS output mode.
⑤ Select a video Resolution.
⑥ Set the video Bitrate (in kbps) according to the selected video resolution.
⑦ Select the audio Channel mode.
⑧ Set the Audio Bitrate (in kbps).
The audio encoding standard depends on the channel mode and on the audio
bitrate; please see Audio Encoding Standards.
⑨ Click the SAVE CONFIG button.
 You can now configure the parameters for the Transport Stream, please see
Configuring the MPEG-TS Output.

29
Configuring BGAN Terminal Profiles

If you use a BGAN terminal for the first time, you have to perform its setup before using it
with the DMNG RACK. You can set up Hughes 9201, Hughes 9211 and EXPLORER 71017
BGAN terminals directly from the DMNG RACK. For any other BGAN terminal, you have to
use a laptop to perform its setup.
The DMNG RACK allows configuring mono or dual BGAN profiles, i.e. profiles to connect a
single BGAN terminal and profiles to simultaneously connect two BGAN terminals. With a
dual BGAN profile, you can simultaneously use two BGAN terminals (e.g. an Explorer 710
and a Hughes 9211), provided that they use the same mode.
The DMNG RACK comes without any preset BGAN profile, please note that the below
screenshot includes some examples of BGAN profiles.

To set up Hughes 9201, Hughes 9211 or EXPLORER 710 BGAN from the Web Configurator:
① Go to the BGAN tab.
② Click the Add button to configure a new BGAN profile.
③ Tick the checkbox(es) Bgan LIVE and/or Bgan Forward according to the type of BGAN
profile you configure (Live or Forward).
④ Enter a Name for the new profile.
⑤ If you configure a BGAN profile to connect two BGAN terminals simultaneously, tick
the Dual Bgan checkbox.
⑥ Select the type of BGAN terminal.
If you configure a BGAN profile to connect two BGAN terminals simultaneously, you
have to repeat this step for each BGAN terminal.
⑦ Select a mode from the list according to the data plan subscribed to (the available
BGAN modes depend on the type of terminal selected): X-STREAM18,
BACKGROUND19, HDR_HALF_ASYMMETRIC, HDR_HALF_SYMMETRIC,
HDR_FULL_ASYMMETRIC or HDR_FULL_SYMMETRIC.
⑧ Check the configuration of your BGAN terminal to know if you need to modify the

17
For Explorer 710 with 1.04 or later software version, please refer to Configuring an Explorer 710 available
on our Extranet.
18
The X-STREAM mode is recommended for live streaming.
19
The BACKGROUND mode is recommended for forwarding.

30
 preset IP address. (The DMNG RACK always suggests the default IP address of the
selected BGAN terminal).
If you configure a BGAN profile to connect two BGAN terminals simultaneously, you
have to repeat this step for each BGAN terminal.
⑨ Enter the APN, username and password provided by your satellite
telecommunication provider.
If you configure a BGAN profile to connect two BGAN terminals simultaneously, you
have to repeat this step for each BGAN terminal.
⑩ Click the SAVE CONFIG button.
 You can now connect the BGAN terminal(s) to the DMNG RACK using an Ethernet
cable. Make sure that the configuration of the Ethernet interface(s) of the
DMNG RACK is DHCP, please see Configuring an Ethernet Interface.
If you use a dual BGAN profile with two different BGAN terminals, make sure to
connect the BGAN terminals in the same order than they are configured in the BGAN
profile, i.e. connect the first terminal listed in the profile to Ethernet interface 1 and
connect the second terminal listed in the profile to Ethernet interface 2.

31
Configuring Store Profiles

What is a Store profile?

A Store profile includes video and audio encoding parameters for the Store function. This
function has two operating modes: normal and fragmented. In fragmented mode, the
DMNG RACK encodes the video by chunks, i.e. in an MP4F file, which can be progressively
forwarded to the receiver while recording the video (using the Progressive Forward
function).

Configuring a Store Profile

① Go to the STORE tab.
② Click the Add button to configure a new Store profile.
③ Enter a Name for the new Store profile.
④ Set the video encoding bitrate in kbps (the maximal value is 10,000kbps).
⑤ Select a video Resolution: HD / SD / HHR / CIF / QVGA.
⑥ Set the audio encoding Bitrate in kbps (the minimal value is 64kbps).
⑦ Select a Channel mode: Stereo or Dual mono.
⑧ Select a Recorder mode: Normal or Fragmented.
Setting the mode to fragmented allows forwarding the video while recording it (by
activating the Progressive Forward function).
⑨ Click the SAVE CONFIG button to save the new Store profile.

32
Configuring Settings for the Forward Function

No preliminary configuration is required to use the Forward function, however, if it is

needed, you can:
 configure the DMNG RACK to automatically forward all the read-only files saved onto
the mass-storage devices (SD card or USB key) inserted into the DMNG RACK;
 configure the DMNG RACK to automatically erase the files successfully forwarded to
the receiver (except the read-only files).

Configuring the Auto-Forward

① Go to the Forward tab.
② Tick the checkbox Read-only files auto-forward so that the DMNG RACK
automatically forwards all the read-only files saved onto the mass storage devices on
media insertion (or all the files if the SD card is in read-only mode –using the LOCK
slider of the SD card-).
③ If needed, you can define some types of files to exclude from the auto-forward in the
field Extensions to exclude. If you set several extensions to exclude, use the coma
character as separator.
④ Click the SAVE CONFIG button.

Configuring the Auto-Erasing

① Go to the Forward tab.
② Tick the checkbox Erase successfully forwarded files so that the DMNG RACK
automatically erases from the mass-storage devices the files that have been already
successfully forwarded to the receiver.
③ Click the SAVE CONFIG button.

Note The DMNG RACK cannot delete read-onl files.

33
Configuring the MPEG-TS Output

The DVB ASI TS tab allows you to set the parameters for streaming with MPEG-TS and with
"TS over IP" transport protocols. The MPEG-TS contains a Multiplex with a single service
including video, audio and metadata. The transport stream is outputted in 188-byte packets
over ASI and over IP if the "TS over IP" option has been enabled. The MPEG-TS is compliant
with the standard MPEG-2 Part1, System (ISO/IEC standard 13818-1). To stream using the
MPEG-TS protocol, you first have to add a dedicated Live profile, see Configuring a Live
profile for TS Output.

① Go to the DVB ASI TS tab.

② Let the preset PID values for the audio, video, PMT and PCR or change them
according to your needs. The Video PID must be in the range 32-8190.
③ Let the PCR rate default value (30ms) or change it.
According to the DVB, the PCR rate must not exceed 40ms.
④ Let the default value in the field TS bitrate, which is 0kbps, so that the DMNG RACK
automatically sets the TS bitrate according to the video bitrate and the audio bitrate
configured in the Live profile.
If the satellite modulator to which you stream the video requires a specific TS
bitrate, set the TS bitrate in kbps in accordance with the bitrate expected by the
satellite modulator. If so, make sure that the sum of the video and audio bitrates set
in the Live profile is inferior to the TS bitrate.
⑤ If you want to use TS over IP, tick the TS over IP checkbox.
Tick the TS over IP checkbox to stream over Ku band if it's one-way.
Note: You can use the default values set for the IP address, port and Time to
leave, or edit them. If you want to enter a different port number, please ensure that
you do not use an Assigned port.
⑥ Click the SAVE CONFIG button.

34
Configuring System Settings

The SYSTEM tab of the Web Configurator allows editing system settings, such as the
identifier, the date and time, the language and GPS coordinates. It also allows you to
perform maintenance operations, for more details on maintenance, please see Maintaining
the DMNG RACK.

Modifying the Identifier

The identifier is the name given to the DMNG RACK which appears on DMNG servers
(DMNG receivers and DMNG Manager). The default identifier is “DMNG”. To modify the
identifier:
① Go to the SYSTEM tab.
② Enter the identifier in the Identifier field.
③ Click the SAVE CONFIG button.

Setting the Date and Time

① Go to the SYSTEM tab.
② In the field Set date and time, set the date and time with the following formats:
o Date: DD/MM/YYYY
o Time: HH/MM/SS
③ Click the Apply button.
④ Click the SAVE CONFIG button.

Modifying the Language

① Go to the SYSTEM tab.
② Select the language from the Current language dropdown list:
English, French, Chinese, Russian, Deutsch (German), Español (Spanish).
③ Click the SAVE CONFIG button.
④ Click the RELOAD CONFIG button.

Setting GPS Coordinates

To set fixed GPS coordinates in the configuration of the DMNG RACK:
① Go to the SYSTEM tab.
② In the field Set GPS location, set the latitude and longitude in decimal degrees (DD).
③ Click the SAVE CONFIG button.

35
Controlling the DMNG RACK Remotely

This section explains how to remote control the DMNG RACK from any smartphone or
laptop through the Web Configurator.
Note ou can open onl one Web Configurator at a time.
Please note that users of DMNG servers (DMNG Manager, DMNG Studio or
DMNG StreamHub) can also remotely control and configure the DMNG RACK. If so, the
touchscreen displays a message and the UNLOCK button.
To remote control the DMNG RACK through a laptop or smartphone, you first have to
configure the WiFi modem of the DMNG RACK in access point mode and then connect your
device to the DMNG RACK’s WiFi access point.

Configuring the WiFi Modem in Access Point Mode

In order to control the DMNG RACK remotely using a smartphone or laptop connected via
WiFi to the DMNG RACK, you have to configure the WiFi modem of the DMNG RACK in
Access point mode.

① Go to the NETWORK tab.

② In the Wireless section, select the Access point mode.
③ Use the default IP address, Netmask and channel or modify these parameters.

Note ou cannot modif the gatewa.

The DMNG RACK automaticall assigns an IP address to the device that connects to the
DMNG RACK's WiFi interface in access point mode. This IP address is automaticall
assigned to the device based on the IP range tart and IP range en settings. Thus if
ou modif the IP address of the DMNG RACK's WiFi interface which is 192.168.30.10
b default the IP address must not be included in the IP range.
④ In the field ESSID, enter a name for the access point or let it blank (if you let it blank
the DMNG RACK automaticall sets the ESSID as “dmngpro-” followed b the first 6
characters of the DMNG RACK’s hardware identifier).
⑤ Select a security mode from the dropdown list.
⑥ Enter a Password to secure the access point or click the Generate button.
Please see WiFi Passwordfor guidelines on setting a WiFi password.
⑦ Click the SAVE CONFIG button.
 You can now connect the device to the DMNG RACK’s WiFi access point.

36
Connecting the device to the DMNG RACK’s WiFi Access Point
① On your smartphone, scan the available WiFi networks.
② Select the ESSID of the access point you have just configured and enter the
password.
③ Open a web browser on you smartphone and type in the search bar the IP address
assigned to the WiFi interface followed by :8888/. (For instance if your IP address is
192.168.30.10, you have to enter 192.168.30.10:8888/).
④ Enter the login “aviwest” and the password “dmngpro” to access the user interface
of the DMNG RACK.
 The user interface appears on your smartphone.

⑤ Tap the TAKE CONTROL button.

 You can now control the DMNG RACK from your smartphone.

37
Maintaining the DMNG RACK

Checking IMEI/IMSI Numbers

The DMNG RACK100 does not include cellular modem, thus this section does not apply to it.
① Go to the OPERATOR tab.
② Click the Get the modem list button.
 The IMEI of each modem is displayed, as well as the IMSI if a SIM card is inserted into
the modem.

Checking the MAC Address

① Go to the NETWORK tab.
 The MAC address of each Ethernet interface is displayed as well as the MAC address
of the WiFi modem.

Updating the DMNG RACK

To update the firmware from the Web Configurator:
① Save the firmware version, .fw file, on the computer used for accessing the
Web Configurator.
① Access the SYSTEM tab.
② Click the Choose file button located aside Firmware update.
 An “Open” window appears.

③ Browse your computer to select the fw file corresponding to the firmware version.
④ Click the Open button.
 The file name appears.

⑤ Click the Proceed button.

 A progression bar appears. When the update is done a success message appears
in the top right corner of the Web Configurator and the DMNG RACK reboots.

⑥ Close the Web Configurator.

Remote Update
If your DMNG RACK is connected to a DMNG Manager, the administrator of the
DMNG ecosystem may request a firmware update remotely. On the DMNG RACK, you can
accept the update or postpone it.
① A FIRMWARE UPDATE message appears on the DMNG RACK.
② Click on Yes to accept and proceed with the update.
 Please wait during the firmware download and update.
You can suspend the firmware update only during the download.
A success message appears once the update is successful.

38
 ③ Click on OK to reboot the DMNG RACK after the update.

Note:
If ou cannot proceed to the update right on receiving the update request from the
DMNG Manager click on No to postpone the update. In that case the DMNG RACK
automaticall prompts ou to proceed to the firmware update each time the
DMNG RACK starts and on its next connections to the DMNG Manager.
If the update is performed through the Web Configurator (either using a direct
connection between the computer running the Web Configurator and the
DMNG RACK or through a DMNG receiver or DMNG Manager) ou are not prompted
to accept the update and it automaticall starts however ou can suspend the
firmware update during the upload.

Exporting the Configuration

To export the current configuration of the DMNG RACK into a file:
① Go to the SYSTEM tab.
② Click the SAVE TO DISK button located aside Export configuration.
 A “Save As…” window appears.

③ Browse your computer to select the location where you want to save the file.
④ Rename the file if needed. B default the file name is “dmngpro-configuration.conf”.
⑤ Click the Save button of the “Save as” window.

Importing the Configuration

To load a configuration file to the DMNG RACK:
① Go to the SYSTEM tab.
② Click the Choose File button located aside Import configuration.
 An “Open” window appears.

③ Browse your computer to select the configuration file to import.

④ Click the Open button.
 The configuration file is loaded on the DMNG RACK.

Restoring the Configuration

① Go to the SYSTEM tab.
② Click the Restore button located aside Restore factory configuration.
 A confirmation message appears.

③ Click on Yes to confirm.

 The DMNG RACK is now reset to factory settings.

39
Rebooting the DMNG RACK remotely
① Go to the SYSTEM tab.
② Click the Reboot button.
 The DMNG RACK reboots.

③ Close the Web Configurator.

Storage Guidelines
To optimize the life span of your DMNG RACK, we strongly recommend that you:
 Power on the DMNG RACK using the AC/DC adapter and power cord provided with
the product while the DMNG RACK is turned on at least for 2 hours twice a month to
charge the real time clock battery.
 Store the DMNG RACK in a safe and weather-protected location, in a dust-free
environment and on a flat surface.
 Make sure that the ambient temperature and humidity are included in the below-
mentioned ranges:
o Ambient operating temperature: -10 °C to 50 °C
o Ambient operating humidity: 10 % to 85 % (no condensation)

Device Disposal
Dispose of this product in a separate waste collection facility according to the
requirements in force in your country. Please check the regulation in force in your
country. In the European Union, please refer to the WEEE Directive.

40
References

Live Profile Video Bitrate

There is a minimum and a maximum video bitrate for each video resolution. Please refer to
the below table to set the video bitrate in kbps, or the capped bitrate for VBR, according to
the video resolution:
Max Max Video Bitrate Max Video Bitrate
Min Video
Video Resolution Video W Auto-record20 W Auto-record
Bitrate
Bitrate OR W Intercom AND Intercom21
HD VBR
1,500 15,000 10,000 6,000
1080p/720p/540p
HD CBR 1,500 10,000 10,000 6,000
480p 1,500 10,000 10,000 6,000
SD CBR 800 10,000 10,000 6,000
SD VBR 600 10,000 10,000 6,000
360p 600 4,000 4,000 4,000
HHR 300 4,000 4,000 4,000
CIF 200 2,000 2,000 2,000
QVGA/180p 100 1,000 1,000 1,000
When the capped bitrate set is higher than the max video bitrate mentioned in this table,
the video bitrate is automatically capped at its maximum value (except for HD CBR).
For webcast video resolutions: please note that many CDNs and streaming platforms
recommend a video bitrate inferior to 4000kbps, please refer to the guidelines provided by
the streaming platform or CDN you use.

Audio Encoding Standards

The audio encoding depends on the output, channel mode and audio bitrate set.
Output Channel Mode Min Audio Bitrate Max Audio Bitrate Encoding
Dual mono 65 256 AAC-LC
RTP 24 64 HE-AAC v2
Stereo
65 256 AAC-LC
Mono 32 192
TS MPEG1 L2
Stereo 64 384

20
The maximum video bitrate for the Auto-record is 6,000kbps.
21
If you use a high video resolution (HD, 7080p, 720p, 540p, 480p or SD), the Intercom and the Auto-record,
we strongl advise using the “Low” Intercom profile.
For more details about Intercom profiles, please refer to the DMNG StreamHub User Guide.

41
Audio Bitrate in Auto Mode
In AUTO audio mode, the audio bitrate is automatically set according to the video resolution
(in kbps).
Video Resolution Channel Mode Audio Bitrate
Dual Mono 128
HD
Stereo 128
Dual Mono 96
SD
Stereo 64
Dual Mono 80
HHR
Stereo 48
Dual Mono 64
CIF
Stereo 28
Dual Mono 64
QVGA
Stereo 28
1080p & 720p 128
540p & 480p Stereo 96
360p & 180p 65

WiFi Password
Security Mode ASCII Hexa
WEP 5 or 13 characters 10 or 26 characters
WPA and WPA2 8 to 63 characters 8 to 64 characters

Video File Specifications

File Format
With the Store and the Auto-record function, the DMNG RACK records MP4 video files with
embedded audio.
If the Store profile used is configured with the fragmented recorder mode, the DMNG RACK
generates MP4F video files and the DMNG receiver automatically transcodes the MP4F files
into MP4 files when the Forward is complete.

File Size
The maximal file size of the videos recorded using the Store function of the DMN PRO
depends on the SD card file system:
File System Max File Size
FAt32 4GB
ExFAt 10GB

File Name
The DMNG RACK names the files recorded using the Store function following the pattern:
[DMNG IDENTIFIER]_[MONTH]-[DAY]_[HOUR]-[MIN].mp4

42
Glossary
Terms Definition
Products and solutions used by journalists to transmit video content in a DMNG ecosystem, which includes DMNG RACK, DMNG RACK or smartphone using the
Field units
DMNG APP.
Unicast Routing protocol to send data to a single recipient
Multicast Routing protocol to send data to a group of receivers in a single transmission
Stands for Real Time Protocol
RTP
End-to-end real-time delivery services including payload type identification, sequence numbering, time-stamping and delivery monitoring
MPEG Transport Stream over UDP, also called TS
MPEG-TS
Multiplex delivery service compliant with DVB standards
Transport Stream over IP
TS over IP
Standard container format used in various broadcast systems, it allows streaming video and audio content to an IRD.
Auto-record Function designed to record a video while streaming a live video
Recording mode: the video is recorded by chunks in a single MP4F file.
Fragmented
On the DMNG receiver, the MP4F file is automatically converted into an MP4 file once it is completely forwarded.
Progressive Forward mode: the video file is automatically forwarded during the recording.
Forward This Forward mode is only available when the profile used for the Store function is a fragmented profile.
Optional function allowing the communication with the operator at the DMNG receiver side
Intercom
To operate, headphones and a microphone must be connected to the DMNG RACK.
Optional feature designed to indicate the on-air status of video signals. To operate, a light indicator device must be connected to the DMNG RACK and a GPIO device
Tally Light
must be connected to the DMNG receiver.
MCR Stands for Master Control Room, defines TV stations or broadcast facilities where DMNG StreamHub receivers are installed and/or used.
Hostname Text string which consists of the machine name and the domain name.
Channel DMNG receiver’s input
Stereo Audio channel mode: Joint Stereo: Coding the sum and the difference between audio signals
Dual mono Audio channel mode: Coding 2 independent (mono) audio channels
Mono Audio channel mode: Single-channel sound (left line)
PID (Stands for Packet Identifier) A unique integer value used for associating elementary streams of a program in a single - or a multi-program transport stream.
PMT (Stands for Program Map Tables) Program specific information about other frequencies that make up the total package.
PCR (Stands for Program Clock Reference) A time stamp in the Transport Stream from which decoder timing is derived.
Assigned port Port dedicated to data exchange used by a specific application or service
PCR rate Period of time (in ms) between inserting two PCR elements into the Transport Stream

43
Troubleshooting

If you experience troubles with the DMNG RACK, this section may help you solve some
issues.

Warning – Servicing
Do not disassemble the DMNG RACK. Opening the enclosure makes void the warrant
and ma result in exposure to electrical and mechanical hazards.

Getting a Report File

AVIWEST’s support team often asks for a report file. To generate a report file from the
Web Configurator:
① Go to the SYSTEM tab.
② Click the Generate button located aside Report.
 A progress bar appears, generating a report lasts about 30 seconds.

③ Click the Download link to download the report on the computer used for accessing
the Web Configurator.
④ Send the generated report by email to support@aviwest.com (or to your local
support office, please see Contact Us).

Note: The report is a binar file that ou cannot read.

44
 Checks Failed
Message
No network interface connected
No SD card detected
Read-only SD card
[Link LED turns red]
Receiver not defined
Video input is not HD or
Video input is not HD 1080
Bad Video synchronization
Missing signal on SDI/HDMI/ analog input
Video input frequency mismatch
Missing audio signal on HDMI
Connection to receiver Failed (Channel Busy)
Channel not available
Connection to receiver failed (Channel not
supported)
Receiver not available
[LINK LED is green and red blinking and ACT
LED is green]
Receiver/Manager IP address not defined
Solutions
Environment
Connect at least one network interface.
Insert an SD card into the SD card slot of the DMNG RACK.
Unlock the SD card inserted into the DMNG RACK.
Please see Connection to DMNG Receiver or DMNG Manager.
Please see Configuring a Receiver Profile.
Video sync (ACT LED turns red)
The video source is not HD, however the video resolution set in the selected Live profile and/or in the Store profile is HD, 1080p, 720p, 540p or 480p. Two
possibilities:
- Select another Live and/or Store profile with a lower video resolution,
- Use an HD video source
Check that the video cable(s) are properly connected to the camera and to the DMNG RACK.
Click the Live or Store button.
Click the Preview button to check that the DMNG RACK’s video settings suit the video source.
The Preview page shows:
- the video source configured on the DMNG RACK,
- the video output format including the video output resolution (depends on the selected Live profile and on the video source),
- the video output type and frequency (according to the video source and to the video settings configured on the DMNG RACK),
- the video input preview and audio vu-meters.
Check the video settings of the DMNG RACK to make sure that the video source and frequency correspond to the video source (i.e. to the video output of
the camera), please see Configuring Audio and Video Settings.
Check that the video source set in the Video settings corresponds to the video output of the camera (see Configuring Audio and Video Settings).
Check that the video frequency configured in the Video settings of the DMNG RACK corresponds to the frequency of the video source. (see Configuring
Audio and Video Settings)
Two possibilities:
- If you want to encode an SDI or HDMI video source without embed audio, please see Configuring Audio and Video Settings.
- If the source should embed audio signals, please check the camera settings.
Connection to DMNG Receiver or DMNG Manager
Edit the profile to connect to the receiver in the settings of the DMNG RACK: select another channel. (See Configuring a Receiver Profile.)
The DMNG RACK is connected to the DMNG Manager, but this latter cannot connect the DMNG RACK to a receiver’s channel.
Edit the profile to connect to the receiver in the settings of the DMNG RACK: select another channel. (See Configuring a Receiver Profile.)
Call the MCR: the DMNG receiver or Manager must be turned on.
Disconnected from the DMNG Manager but transmitting Live video to the receiver.
Edit the profile to connect to the DMNG receiver or Manager in the settings of the DMNG RACK: enter the IP address of the server. (See Configuring a
45

Failed to connect to the server
Connection to server failed (Authentication
error)
Connection to server failed (max devices
reached)
Connection to server failed (Invalid license) /
(Expired license) / (No license found)
Connection to channel closed by server
Connection to receiver Lost
Connection to channel not authorized for
this product
Error: check server profile
Failed to connect to BGAN!
GPS fix of BGAN failed!
Registration on BGAN network failed!
Inconsistent BGAN type found regarding
configuration!
BGAN pointing process failed!
Receiver Profile or Configuring the DMNG Manager Profile.)
The network interfaces of the DMNG RACK are turned off or the bandwidth is not sufficient to connect to the server.
Turn on one or several network interfaces. (See Configuring Network Interfaces.)
Wrong IP address or port set for the DMNG receiver or Manager.
Edit the profile to connect to the receiver or Manager in the settings menu of the DMNG RACK: set the public IP address and the port to connect to the
DMNG receiver or DMNG Manager.
(See Configuring a Receiver Profile or Configuring the DMNG Manager Profile.)
Edit the profile to connect to the server in the settings of the DMNG RACK: enter the username and password to connect to the receiver or Manager. (See
Configuring a Receiver Profile or Configuring the DMNG Manager Profile.)
If the AES is activated on the DMNG RACK and on the DMNG receiver, check that the passphrase set on the DMNG RACK is correct.
There is no more available channel on the server to connect a DMNG RACK. Select another receiver (see Configuring a Receiver Profile.)
The license applied on the server is invalid, expired or there is no license applied on the server.
You cannot connect the DMNG RACK to this server until a valid license is applied on the server.
The DMNG RACK has been disconnected from the server by the user of the DMNG receiver or Manager.
The DMNG RACK has been disconnected from the Internet.
Check your Internet connection.
The DMNG RACK tries to connect to a receiver’s channel not available for this tpe of product.
Edit the profile to connect to the receiver in the settings of the DMNG RACK: select another channel. (See Configuring a Receiver Profile.)
The server profile is not configured properly, 2 possibilities:
- The DMNG Manager to which you try to connect is configured in a Receiver profile,
- The receiver to which you try to connect is configured in the Manager profile.
See Configuring a Receiver Profile or Configuring the DMNG Manager Profile.
BGAN Errors
Check that the BGAN is powered on.
Check that the Ethernet interface to which is connected the BGAN terminal is well configured (see Configuring an Ethernet Interface).
Check that the DMNG RACK and the BGAN terminal are properly connected via Ethernet cable.
The BGAN terminal failed to obtain its GPS position (timeout).
Please wait, if the problem persists please refer to the BGAN user interface (or LEDs) to make sure that the BGAN terminal gets a GPS fix.
Please refer to the BGAN terminal user interface (or LEDs) for more details. This error could be due to: data expired on SIM card, wrong
username/password configured in the BGAN profile congestion…
Make sure that the username and password set in the BGAN profile of the DMNG RACK are the right to use with the SIM card inserted into the BGAN
terminal (see Configuring BGAN Terminal Profiles). See Testing the connection to BGAN network.
Check that the selected BGAN profile is correct (dual/mono).
Check that the type of BGAN terminal configured in the selected BGAN profile corresponds to the BGAN terminal connected to the DMNG RACK. (See
Configuring BGAN Terminal Profiles.)
If you use a dual BGAN profile, make sure that the first BGAN terminal configured in the profile is connected to Ethernet 1 and the second to Ethernet 2.
Relocate the antenna (please refer to the documentation provided with the BGAN terminal).
If the problem persists, please refer to the BGAN user interface (or LEDs) to check the signal strength. See Testing the connection to BGAN network.
46
Failed to activate PDP context on BGAN!
Failed to obtain selected QoS on BGAN!
BGAN connection failed!
Testing the connection to BGAN network
See Testing the connection to BGAN network.
Check that the selected BGAN profile, and especially the BGAN mode configured in it, is correct (See Configuring BGAN Terminal Profiles.)
If you use a dual BGAN profile, please retry.
If the problem persists, or if you use a mono BGAN profile, please refer to the BGAN terminal user interface (or LEDs) for more details.
Try to connect the BGAN terminal directly to the network (i.e. without using the See Testing the connection to BGAN network.
Try to connect the BGAN terminal directly to the network (i.e. without using the DMNG RACK). If the BGAN terminal succeeds to connect without the
DMNG RACK but not with the DMNG RACK, please contact AVIWEST support team.

Network Connection Errors

Status Meaning Solutions
Cellular Connection
- Make sure that the SIM card is properly inserted into the modem.
SIM MISSING No SIM card found.
- Check the compatibility between the modem and the SIM card inserted into it.
DISCONNECTED The modem is turned off. Turn on the modem.
Unlock the PIN code of the SIM card. You can do that from the Status menu of DMNG RACK, for more details
NEED PIN The PIN code is not unlocked.
please refer to the DMNG RACK User Guide, Unlocking PIN Code.
NEED CONFIG A SIM card is inserted into the modem but it is not configured. Configure the SIM card, see Configuring 3G/4G SIM Cards.
LIMITED SERVICE The selected mobile network has limited service. Wrong network operator selected, see Selecting a Network Operator (Roaming).
- Move around to see whether you can reach wireless connections within the area.
NO NETWORK No mobile network detected.
- Check that your subscription to the mobile network is still valid.
- Make sure that you entered the APN corresponding to your offer.
CONNECT FAILED The modem cannot connect to the network (after 5 attempts)
- Check that your subscription to the mobile network is still valid.
WiFi Connection
INACTIVE The WiFi modem is turned off. Turn on the WiFi modem.
NEED CONFIG The WiFi modem is not configured. Configure the WiFi modem.
The password configured to connect to the WiFi access point is Edit the configuration of the WiFi access point with the valid password, see Configuring the WiFi Modem in
INVALID KEY
invalid. Access Point Mode.
Ethernet Connection
NO LINK No network connection Connect an Ethernet cable to the Ethernet interface of the DMNG RACK and check its configuration. (See Configuring an Ethernet Interface.)
INACTIVE The Ethernet interface is turned off. Turn on the Ethernet interface.

Checking the Network Configuration

If there is a firewall on the LAN to which is connected the DMNG PRO, you have to make sure that it allows traffic on some UDP and TCP ports:
 UDP 7900 to 7904 or 7916 (or the base port as configured in the DMNG server profile, manager or receiver, and the 4 or 16 following
ports, according to the number of channels of the receiver the DMNG PRO has to connect to);
 TCP 8888 (allows the access to the web Configurator).

47
Contact Us

Before contacting support, please try to find out the error message that you have seen on
the DMNG RACK user interface in the Troubleshooting section of this document. It gives you
possible solutions to solve the problem you are facing.
To help you, AVIWEST support often needs to know:
 the current firmware version of the DMNG RACK
 the serial number of the DMNG RACK (on the sticker pasted on the DMNG RACK)
 the type of network connections used
 the Live profile or Store profile used
Should you have any question or require complementary information, feel free to visit
www.aviwest.com or contact AVIWEST’s technical support team
Global Support Headquarters APAC Support Office
support@aviwest.com supportasia@aviwest.com
+33 (0) 2 56 56 50 18 +852 3580 8964
Espace Performance, Bat. O Unit 401B, 4/F, Block A
35769 SAINT-GREGOIRE Cedex Sea View Estate
FRANCE 2-8 Watson Road, North Point, HONG KONG

LatAm Support Office Russia Support Office

supportlatam@aviwest.com supportrussia@aviwest.com
+56 (9) 67 55 11 23 +7 (963) 658 42 18

48