Jeetu Singh Shekhawat (JAIIB , AML& KYC (IIFB) , MBA )

Address: Jhotawara ,Jaipur Rajasthan

Mob: +91 8696914292/7231845111 | E Mail: jeetu.shekhawat09@gmail.com
5+ years of quantifiable experience in Depository and Banking Operations

EXECUTIVE SNAPSHOT

✓ Industrious, competent and results-oriented professional offering comprehensive multifunctional experience pertaining to
banking ….

CAREERPROGRESSION

Axis Bank Limited

Branch Operation Manager (Grade- Manager ) May’18 To Till Date

Branch Operation Manager (Chirawa-Jhunjhunu)

• Deftly handle sales and service of the branch including customer queries, prepare statistics for service quality
and productivity indicators and achieve allocated business targets
• Analyze financial statements and prepare reports on performance of teller machines, scrutinize the
processes/procedural break downs in systems chain of operational divisions in the bank
• Complete daily business transactions, including teller and safe-deposit duties. Meticulously implement bank’s
plans and policies in all operational areas in conformance to regulatory norms. Successfully handled the
management of facilities/infrastructure to ensure cost effective workability
• Streamline operations of various banking services, significantly enhancing bank’s credibility in customer
services domain

• Responsible for meeting the branch targets and adherence to all guidelines and regulatory requirements.
Ensuring that customers get world-class services and their needs are understood and met through financial
product offerings of the Bank Managing and monitoring performance of all the sales resources and attrition
control of customers
• Recording & resolving complaints as per the specified process within the stipulated TAT Promoting all direct
banking channels and ensuring that the customer is utilizing the same. Responsible for all related process
checks as custodian of vaults and joint custodian of systems administration and setup within the branch
• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management by
carrying out Monthly / Periodic Verification of Auditable items at branches Ensure that all staff are adequately
trained on the Products of the bank and sales process
• Make staff aware of various policies of the bank with regard to customer service and compliance

HDFC Bank Limited

Branch Operation Manager (Grade-Deputy Manager) Feb’16 To Apr’18

Branch Operation Manager (VIJAINAGAR-AJMER)

• Responsibilities Supervise & Monitor Personal Banker and contract staff in terms of productivity & other issues
• Resolution of customer queries/complaints Customer service to ensure walk in customers issues Branch Merchandising
Review Daily Accounts Opened.
• Lobby Management Monitoring all Dummy accounts Branch administration Generate business, cross sell and monitor cross
sales of Personal Bankers
• Responsible for acquisition through direct sales to walk-in as well as referrals from walk-in customers Deepening of
relationship with existing customers who walk-in, through cross sell of all products and services
• Enhancing the value of existing accounts Retention of existing portfolio Corporate salary processing Branch Operations and
Audit Compliance
• Gained invaluable exposure of Know Your Customer (KYC) requirements as per Anti Money Laundering/Compliance Policies
of the bank.
• Streamlined the process of handling customers’ servicing needs considerably reducing turnaround time increasing
perceived value to the customers and winning their delight.
Highlights:
• Develop, monitor and communicate performance against key success metrics while identifying and mitigating risks
associated with achieving the bank’s business plans, monitoring bank’s creditability & efficiency; eliminate redundant or
inefficient processes without reducing Bank's capability and capacity to execute
• Assume responsibility for auditing the teller operations and pointing out the discrepancies and following up for rectification
• Manage the coordination function between the various functional departments (operational/process controls), customer
service department and the clients

Hitachi Transport India –CHENNAI Sep’14-Feb’16

Designation- Sr. Executive (Warehouse Operations)

• Responsibility of overall warehouse operations management system: Direct daily activates of warehouse including
planning, forecasting and scheduling work related operations.
• Primary functions as warehouse Sr. Executive assist in the daily operation of MOI warehouse ramadi, perform and
direct a variety of warehouse activity, which require an understanding of the establishment storage and operational
plan.
• Ensure all cargo documentation, packaging, and labeling and markings requirement and maintain air
movement’s records, documents and reports.

Stock Holding Corporation of India Limited- KOTA ,Rajasthan Apr’11 – Aug’14

Designation - Executive (Depository and Broking Operations)
• Geared the activities for accepting trades and generation of control numbers, pledge, initial entry and issuing pledge form
along with accepting Demat/generation of challan and timely dispatch to Demat Team
• Responsibilities include receiving of bills, follow-up for dues, acceptance of completed acop forms, issuance of cheque book
issue and record maintenance, accept client modification, account opening and KYC of trading and Demat account
• Effectively carried the responsibilities of managing the potential trading accounts and smartly executed well-designed
market development plans
• Developed and implemented strategies/process to enhance the business growth under new policy or program thereby
increasing the customer base
• Easily developed rapport with clients, quickly assessing needs and responding effectively to pressure and deadlines
• Set high standards of customer service to rope in fresh customers while retaining the existing ones protecting company’s
interest at all times

A CADEMIC C REDENTIALS

✓
JAIIB (India Institute of Banking and Finance- 2019
✓
AML &KYC (Indian Institute of Banking and Finance -2019
✓
MBA , Rai Businesss School New Delhi 2011 (70%
✓
B.Sc. University of Rajasthan , Jaipur 2008 (68 %)
✓
High School ,RBSE Ajmer 2005 (75%)

CERTIFICATION
✓ JAIIB (Indian Institute of Banking and Finance -2019
✓ AML & KYC (Indian Institute of Banking and Finance -2019)
✓
NISM’s certification in Financial Market (Depository Operations Module)-2012

✓
NISM’s certification in Financial Market-AMFI Advisors-2012
✓
BSE Capital Market Dealor-2012
✓
NSE Capital Market Dealor-2012
✓
NSE Derivative Market Dealor-2012

PERSONAL DOSSIER

Date of Birth 04-jun-1989

Languages Known English and Hindi