SESSION 2019-21

OPERATION MANAGEMENT
TOPIC: HOUSE OF QUALITY- THE MOBILE PHONE

SUBMITTED TO SUBMITTED BY:

PROF. PRAGYA ARYA ABHISHEK TEHLAN- 19BSP0104

ADITYA SHUKLA- 19BSP0154

CUSTOMER REQUIREMENTS (IN DETAIL)

Long Battery Backup

 Charge holding capacity means the total amount of electric capacity

contained in any charge holding units, battery. Increasing charging
holding capacity (mAh) of a battery accompanied with a mobile phone
increases the battery backup of mobile phone.

Processor

 Largely responsible for the speed, efficiency, and battery life of our
smartphone.
 Acts as central hub of our smartphone by receiving and executing
commands, performing billions of calculations per second and its
effectiveness directly affects every application we run.
 Wrong processor and our experience would be sluggish, stuttering apps
and limited network performance, regardless of carrier, manufacturer, or
operating system.
 During more complex operations, like playing an online multiplayer
game with 3D–intensive graphics or capturing 1080p video, the load put
on a processor can be immense.
 The ability of the processor to coordinate efficient communication
between all its components—the modem, graphics, and multimedia
engines—is essential to smooth operation.

User Interface

 A user interface (UI) refers to the part of an operating system, program,

or device that allows a user to enter and receive information.
 An operating system (OS) is a set of programs which ensures the
interoperability of the hardware and software in your computer.
 Better the OS better will be the user interface.
 High Quality Camera
 Mobile phone camera is a sensor/camera module designed for use across
a range of mobile phone handsets and accessories.
 Longer the focal length, the more “zoomed in” your shot is going to be;
and the shorter it is, the more “wide” or “zoomed out”.
 Human eyes have a focal length of roughly 50mm, so if you were to use a
50mm lens, any snapshot you took would be roughly the same
magnification as what you see normally. Anything with a shorter focal
length will appear more zoomed out, anything higher will be zoomed in.

Water Resistance
 Use silicone rubber around buttons and rubber gaskets around cable
connectors, headphone jack and charging port, and the SIM card tray to
make a water resistance seal up to 30m.

Light Weight
 Use plastics instead of metals for casing.

Fast Charging
 Fast charging increases the current sent to the battery to fill up its
capacity quicker.
 USB Power Delivery (USB-PD).
 USB Power Delivery augments the basic USB charging speeds for up to
100W of output power.

Security
 Use biometrics sensors.
 Kernel isolation.