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TC801
User's Manual
4 Chan
nel H.26
4 Digital
Video Re
corder
Contents
ENGLISH
ENGLISH
4.1 Setting the Camera............................................................................................................ 31
4.1.1 Display Setup.......................................................................................................... 31
Color Setup............................................................................................................ 32
4.1.2 Recording Setup..................................................................................................... 32
Schedule Recording................................................................................................ 33
4.2 Setting the Network........................................................................................................... 34
4.2.1 DHCP...................................................................................................................... 34
4.2.2 PPPoE..................................................................................................................... 34
4.2.3 Static IP................................................................................................................... 35
4.2.4 DDNS...................................................................................................................... 36
4.3 Viewing Recorded Videos.................................................................................................. 37
4.3.1 Searching and Playing Videos................................................................................. 37
4.3.2 Backing up Videos.................................................................................................. 38
4.3.3 Viewing and Exporting Log..................................................................................... 39
4.4 Setting the Device.............................................................................................................. 40
4.4.1 Storage Device Setup.............................................................................................. 40
Setting HDD............................................................................................................ 40
Formatting HDD..................................................................................................... 41
Formatting USB drive............................................................................................. 41
4.4.2 Setting Alarms........................................................................................................ 42
Configure Alarm Settings....................................................................................... 42
Email Alarm Notifications...................................................................................... 43
4.4.3 PTZ Setup................................................................................................................ 43
4.4.4 Setting Up Mobile Devices...................................................................................... 44
4.4.5 Setting Motion Detection....................................................................................... 45
4.5 Setting Up Cloud Storage................................................................................................... 46
4.5.1Enabling Cloud Storage........................................................................................... 46
4.5.2 Setting Up Cloud E-mail Account............................................................................ 46
4.5.3 Activate Cloud Storage........................................................................................... 47
4.6 System Settings.................................................................................................................. 48
4.6.1 Date and Time Settings........................................................................................... 48
Synchronizing Time with NTP Server..................................................................... 48
Setting Daylight Saving Time.................................................................................. 49
4.6.2 User and Password Settings................................................................................... 50
Changing the Password.......................................................................................... 50
Configuring Other Users........................................................................................ 51
Authorizing Other Users........................................................................................ 51
4.6.3 Video and Audio Settings....................................................................................... 52
Setting the Video Output....................................................................................... 52
Setting the Volume................................................................................................. 52
Setting the Privacy................................................................................................. 53
4.6.4 Language Setting.................................................................................................... 54
4.6.5 System Information................................................................................................ 55
4.6.6 Maintenance Settings............................................................................................. 55
Manual Reboot and Power Off.............................................................................. 55
Set Auto Maintenance........................................................................................... 56
Update System Firmware....................................................................................... 57
Load Default Settings............................................................................................. 57
5.1 Login.................................................................................................................................. 58
5.2 The Interface...................................................................................................................... 59
5.3 Live Viewing....................................................................................................................... 60
5.3.1 Switching Screen Modes........................................................................................ 60
5.3.2 Viewing and Recording........................................................................................... 61
Using Play Controls................................................................................................ 61
Recording Individual Channels Manually............................................................... 61
Taking Snapshots.................................................................................................... 61
Using PTZ Controls................................................................................................. 62
5.4 Searching and Playing Recorded Videos............................................................................ 63
5.4.1 Searching and Playing Videos................................................................................. 63
5.4.2 Downloading Recorded Videos.............................................................................. 64
5.4.3 Converting Video Format....................................................................................... 64
5.5 Setup.................................................................................................................................. 65
5.5.2 Record Settings....................................................................................................... 66
Setting the Recording Schedule............................................................................. 66
5.5.3 Alarm Settings........................................................................................................ 68
Motion Detection Setup......................................................................................... 68
Alarm Setup........................................................................................................... 69
5.5.4 PTZ Settings............................................................................................................ 70
5.5.5 Network Settings.................................................................................................... 71
Setting Up with TCP/IP - Static IP........................................................................... 71
Setting Up with TCP/IP - PPPoE.............................................................................. 71
Setting Up TCP/IP - DHCP....................................................................................... 72
Setting Up DDNS.................................................................................................... 73
Setting Up Email..................................................................................................... 74
Setting Up Mobile Device....................................................................................... 75
5.5.6 System Settings....................................................................................................... 76
Managing User Accounts....................................................................................... 76
Advanced Settings.................................................................................................. 77
5.5.7 Cloud Settings......................................................................................................... 78
Enabling Cloud Storage.......................................................................................... 78
Setting Up Cloud E-mail Account........................................................................... 78
5.5.8 System Information................................................................................................ 80
Chapter 6: Using KView Series Software............................................................ 81
6.1 KView................................................................................................................................. 81
6.1.1 KView on Android® Phones.................................................................................... 81
6.1.2 KView on iPhone®.............................................................................................................................................................82
6.2 KViewHD............................................................................................................................ 84
6.2.1 KViewHD on Android® Tablets................................................................................ 84
6.2.2 KViewHD on iPad®............................................................................................................................................................85
6.3 KView Center..................................................................................................................... 86
6.4 KView Series Specifications................................................................................................ 87
Chapter 7: Troubleshooting & FAQ..................................................................... 88
7.1 Troubleshooting................................................................................................................. 88
7.2 Frequently Asked Questions.............................................................................................. 89
Appendix: Specifications................................................................................... 90
DVR User’s Manual
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Preface
ENGLISH
The material in this document is for information purpose and is subject to change without prior notice. We
made every effort to ensure that this user’s manual is accurate and complete. However, no liability is assumed
for any errors and omissions that may have occurred.
Declaration of Conformity
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired
operation.
Copyright
Limitation of Liability
• This publication is provided “AS IS” without warranty of any kind, either expressed or implied, including
but not limited to, the implied warranties of merchantability, fitness for any particular purpose, or non-
infringement of a third party’s rights.
• This publication may include technical inaccuracies or typographical errors. Changes may be made to the
information herein, at any time, for publication improvements and/or of the corresponding device(s).
Disclaimer of Warranty
In no event shall the supplier be liable to any party or any person, except for replacement or reasonable
maintenance of the product, for the cases, including but not limited to the following:
• Any damage or loss, including but without limitation, direct or indirect, special, consequential or exemplary,
arising out of or relating to the device;
• Personal injury or any damage caused by inappropriate use or negligent operation of the user;
• Unauthorized disassemble, repair or modification of the device by the user;
• Any problem, consequential inconvenience, or loss or damage, arising out of combining the system with the
devices of a third party;
• Any claim or action for damages, brought by any person or organization being a photogenic subject, due to
violation of privacy with the result of pictures from a surveillance camera, including saved data, for some
reason, becomes public or is used for the purpose other than for surveillance.
Safety Information
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Warning Caution
This is the symbol for indicating any potential hazard, The lighting flash with an arrow head symbol, in an
risk or condition requiring special attention. equilateral triangle, is intended to alert the user.
The user needs to refer to the important operating There is dangerous “voltage” presence near by the
and maintenance or servicing instructions. product’s enclosure which may be risk of person.
Safety Precautions
• Do not touch live electrical parts.
Electric shock can be avoided. Follow the recommended practices listed below. Faulty installation, improper
grounding, and incorrect operation and maintenance of electrical equipment are always sources of danger.
• Do not try to install equipment outdoor, during strong wind and rain.
• Do not install or remove equipment outdoor, when raining.
• Do not try to install or operate any equipment, during a thunderstorm.
• Always ground all electrical equipment and the work platform.
Prevent accidental electrical shocks. Connect power source, control cabinets, and work platform to an approved
electrical ground.
• Always use the correct cable size.
Sustained overloading will cause cable failure and result in possible electrical shock or fire hazard. Work cable
should be the same rating as the factory.
• Always keep cables and connectors in good condition.
Improper or worn electrical connections can cause short circuits and can increase the chance of an electrical shock.
Do not use worn, damaged, or bare cables.
• Always avoid open-circuit voltage.
The added voltages increase the severity of electric shock hazard.
• Always wear insulated gloves while you adjust equipment.
Electric power should be turned off and insulated gloves should be worn when making any equipment adjustment
to assure shock protection.
• Always wear protective clothing such as long sleeve shorts while you are installing or removing equipment.
• Always wear high, snug fitting shoes.
• Always wear clean clothes without grease or oil.
• Protect neighboring workers from exposure to arc radiation.
• Always wear long trousers or jeans while you are installing or removing equipment.
• Always wear safety helmet or hard head and safety shoes before work.
• Always keep the equipment in dry places.
• Always wear safety harnesses/belt while you work in high places.
• Always wear dry clothing and avoid moisture and water.
• Always wear Public Safety Vest, while you work at night.
• Make sure all electrical connections are tight, clean, and dry.
• Make sure that you are well insulated to eliminate electric static charge.
• Always wear dry gloves, rubber-soled shoes, or stand on a dry board or platform.
• Always follow recognized safety standards.
• Always wear correct eye, ear, and body protection.
• Always have second person on-site, while you work in dark, poor ventilation, or high places.
• Make sure that you are well protected against arc flashes, mechanical injury, or other mishaps.
• Make sure that the polarity of wire is correct before installing equipment.
• Always handle equipment with care.
• Do not block the ventilation of equipment.
• Do not put the magnetic parts around the equipment.
• Do not put the objects on top of the equipment.
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1.1 Features
This device supports the following features:
• H.264 Compression and Dual Stream Network Transmission
• Supports D1 Recording and Playback
• User-friendly GUI (Graphical User Interface) & USB Mouse Control for Program Menus
• Supports Simultaneous Multi-Channel Playback
• Multiplex Operation (Supports Live View, Record, Playback and Backup of Video)
• USB Port Supports USB Flash Drive Backup
• Built-in RS-485 port for PTZ control
• Remote Monitoring and Control via KGUARD-exclusive KView Software
(Symbian, Windows Mobiles, iPhone and Android phones/tablets)
• Online surveillance via IE browser with audio
• Event-Triggered Email Notification
• Supports Network Time Protocol (NTP)
• Supports up to 2TB SATA HDD
• Privacy Mask for Private Area Protection (Max. 4 Areas in Each Channel)
• Available for Widescreen Screen
• Exclusively connects to Cloud Service and has a personal storage space
1 2 3
4 5 6
7 8 9
PTZ 0
Quick Guide
ESC MENU
STARTREC STOPREC
F1
F2
1 2 3 4 5 6 7
6 8
KGUARD
SECURITY
2 Power Indicator PWE Lights green to indicate the power is turned on.
3 Link Indicator LINK Lights amber to indicate a link is established.
8 USB Port Connects other USB memory devices such as a flash disk.
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4-Channel DVR
1 2 3 4 5 6
7 8
8-Channel DVR
1 2 3 4 5 6
CH8 CH7 CH6 CH5 CH4 CH3 CH2 CH1 VIDEO OUT
VIDEO IN CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
A B G
7 8
1 2
1 2 3
3 4 5 6
7 8 9 4
5 PTZ 0 6
7 8
9 10
11 12
13
14 15
16
ESC MENU
17
18 19
20
STARTREC STOPREC 22
F1
21 23
F2
24
1.5 Mouse
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The DVR is supplied with a USB mouse that you can use to operate the DVR. Simply plug in the supplied mouse into
the USB mouse connector at the rear panel of the device.
Chapter 2: Installation
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DO NOT install or remove hard disk drive while the device power is turned on.
The 4-channel / 8-channel DVR supports one 3.5” SATA hard disk drive. To install the HDD, follow the steps below.
Note:
The illustrations below show an 8-channel DVR, same procedures apply to a 4-channel DVR.
1 Loosen the screws on the left, right, and rear sides as 4 Attach the HDD to the bracket using 4 screws.
shown.
2 Push back then lift up the cover to remove it. 5 Attach the cover and screws back in place.
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Use only the supplied power adapter and power cord that came with the DVR.
DC 12V
8-Channel DVR
CH8 CH7 CH6 CH5 CH4 CH3 CH2 CH1 VIDEO OUT
VIDEO IN CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
A B G
VIDEO OUT
BNC cable
Monitor
Connect the video output of the DVR to the monitor via VGA connector as shown.
4-Channel DVR
8-Channel DVR
CH8 CH7 CH6 CH5 CH4 CH3 CH2 CH1 VIDEO OUT
VIDEO IN CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
A B G
Monitor
VGA
VGA cable
4-Channel DVR
BNC cable
Camera
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8-Channel DVR
CH8 CH7 CH6 CH5 CH4 CH3 CH2 CH1 VIDEO OUT
VIDEO IN CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
A B G
BNC cable
Camera
4-Channel DVR
8-Channel DVR
CH8 CH7 CH6 CH5 CH4 CH3 CH2 CH1 VIDEO OUT
VIDEO IN CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
A B G
A B G
RS485
Speed dome
4-Channel DVR
Microphone
8-Channel DVR
CH8 CH7 CH6 CH5 CH4 CH3 CH2 CH1 VIDEO OUT
VIDEO IN CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
A B G
Microphone
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For remote monitoring, connect the DVR to the internet via wired network connection.
4-Channel DVR
8-Channel DVR
CH8 CH7 CH6 CH5 CH4 CH3 CH2 CH1 VIDEO OUT
VIDEO IN CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
A B G
NETWORK
Notebook/PC
Tablet PC
RJ-45 cable
Mobile Phones
Internet
1 Plug one end of the RJ-45 cable to the LAN port on the back of the DVR.
2 Plug the other end directly into a LAN port on a router or network switch.
After connecting, configure your DVR for network communication. See “4.2 Setting the Network” on page 34 for
further details.
You can connect other devices such as a mouse and a USB storage drive to the DVR. Connect them to the USB port on
the front of the DVR.
4-Channel DVR
KGUARD
SECURITY
8-Channel DVR
KGUARD
SECURITY
4-Channel DVR
8-Channel DVR
CH8 CH7 CH6 CH5 CH4 CH3 CH2 CH1 VIDEO OUT
VIDEO IN CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
A B G
AUDIO OUT
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3.1 Starting Up
1 Connect the power adapter to the DVR. See “2.2 Connecting the Power” on page 13 for further details.
2 Turn on the power switch on the back panel of the DVR. The DVR automatically powers on and displays the channels
screen.
1 In the preview mode, right-click on the mouse to display the pop-up menu.
2 Select Main Menu > SYSTEM > MAINTAIN, and double-click Power off.
You can also access the main menu by pressing the MENU button on the remote control or the Menu key on the
front panel.
3 A warning message appears on the screen, select OK to turn off the power.
4 Wait until the “Now you can power off!” message appears on the screen.
5 Turn off the power switch on the back panel of the DVR and then unplug the power cord from the power outlet.
Recording
indicator
4-channel display
Icon Description
Note:
M Motion detector is activated.
• During recording mode, [ R ] icon or [ M ] icon appears
Hard disk drive memory is full. on the screen. If [ M ] icon is displayed on the screen, it
H
Cannot detect hard disk drive. indicates that motion detection is enabled.
R • If the “VIDEO LOSS” appears on the screen, check the
Video recording is in progress.
camera(s) connection.
VIDEO LOSS Video loss.
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The virtual keyboard automatically appears on the screen if data entry is required.
b. Number keypad
ON
• Main Menu:
Access the main menu and adjust all settings.
• Mute On/Off:
Enable/Disable mute feature. See page 30.
• Manual Record:
Start manual recording. See page 30.
• Stop Record
Stop recording manually. See page 30.
• PIP:
Configure the Picture-in-Picture (PIP) window display. See page 26.
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You can access the OSD menu by one of the following ways:
• Right-click on the mouse and select Main Menu.
• Press the MENU button on the remote control.
Submenu items:
DISPLAY RECORD
NETWORK SEARCH
CLOUD
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3.4.1 Live View
By default, all channels are displayed on the screen in grid form.
To view the live image of any channel on full screen, simply double-click the left mouse button. Double-click the left
mouse button again to return to the window-display of all cameras.
Note:
Options to split windows vary depending on the DVR model. Split Windows option is not available when View Setup
is enabled (see “4.6.3 Video and Audio Settings” on page 52).
First channel
Second channel
Note:
If you select 1 X2, two mini-window frames appear on the main screen display. This function only works if there are
more than two cameras connected to the DVR.
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With this function, the system will automatically switch the channel display.
An example of the screen display rotation as follow (8-channel DVR with 2 available channels):
Note:
The displayed screens vary depending on the available channels.
If you are using the PTZ speed dome, you can configure the PTZ control settings.
1 In the preview mode, right-click on the mouse to display the Pop-up menu. Main Menu
Lock
2 Select PTZ.
Multipicture
Record Search
Note: Start Rotate
This option is not available if the PTZ camera is in Cruise mode. Start Cruise
See “3.5.1 Cruise Mode” on page 29. PTZ
Mute On
Manual Record
Stop Record
PIP
3 The PTZ control panel appears on the screen.
Icon Item Function
Pointer pan Click the direction arrow to select the
direction of the PTZ camera.
Click the middle icon to switch to auto pan
mode.
Zoom Click to zoom in/out.
Focus Click to adjust the focus.
Iris Click to adjust the iris setting.
Speed Click to adjust the speed.
Channel Select Click to select the channel of the PTZ
camera.
Exit Click to return to the previous page or exit.
Goto Preset Click to go to a specific preset point.
Point
Set Preset Point Click to set a specific preset points of a PTZ
camera.
Click to adjust the camera in a fixed point.
Note:
You can set up to 255 preset bits for the
DVR. However, the actual preset quantity
varies depending on the PTZ camera
performance.
Clear Click to delete the selected preset.
Save Click to save the settings and preset points.
Total Display the total of preset bit.
Start point Display the starting point cruised. The
system default point is “001”.
Stop point Click to set the stop time at each point.
Note:
To change the PTZ settings, see “4.4.3 PTZ Setup” on page 43.
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Use the Start Cruise function to allow the PTZ camera to start cruising. Lock
1 In the preview mode, right-click on the mouse to display the Pop-up menu. Multipicture
Record Search
2 Select Start Cruise. Start Rotate
To disable cruise: Start Cruise
PTZ
1 Right-click on the mouse to display the Pop-up menu. Mute On
2 Select Stop Cruise. Manual Record
Stop Record
PIP
3.6 Zoom
With this function, you can check the details of the live display on the zoomed section.
1 Double-click the mouse button on a channel to view it on full screen.
2 Right-click on the mouse to display the Pop-up menu.
3 Select Zoom.
Main Menu
Lock
Multipicture
Record Search
Start Rotate
Start Cruise
PTZ
Mute On
Manual Record
Stop Record
Zoom
PIP
4 In zoom mode, click and drag the left mouse button to frame an area on the screen that you want to zoom in.
The selected location will be enlarged and displayed as full screen.
Zoom area
Note:
To pan at another area on the screen, simply click and drag the frame appears on the mini-window display.
5 To exit the zoom mode, click the right button twice. It returns to live image display mode.
DVR User’s Manual
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Chapter 3: Getting Started
With this function, you can manually record the video. The system will continuously record the video until you
manually stop the recording.
1 In the preview mode, right-click on the mouse to display the Pop-up menu. Main Menu
Lock
2 Select Manual Record. Multipicture
The video recording starts. Record Search
Start Rotate
Start Cruise
PTZ
To stop the manual recording: Mute On
Manual Record
1 Right-click on the mouse to display the Pop-up menu. Stop Record
2 Select Stop Record. PIP
Note:
This function is available only if record mode is set to schedule. See “4.1.2 Recording Setup” on page 32.
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4.1 Setting the Camera
You can customize the display and recording settings via DISPLAY and RECORD menus.
Schedule Recording
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1 In preview mode, right-click on the mouse to display the Pop-up menu.
2 Select Main Menu > RECORD.
3 On Mode, select Schedule.
4 Click Schedule Setup.
5 Select the channel that you want to record, and specify the record mode (Alarm/Normal/No Record).
6 Click on the time slot on the desired day.
To enable remote monitoring, recording, playing, or configuring the setting, you need to configure the network settings
first. There are four types of network setup: DHCP, PPPoE, Static IP, and DDNS. Consult your Internet Service Provider
(ISP) to determine the type of network connection you are using and the required parameters to complete the setup.
4.2.1 DHCP
The Dynamic Host Configuration Protocol (DHCP) is an auto configuration protocol used on IP networks.
1 In preview mode, right-click on the mouse to display the Pop-up menu.
2 Select Main Menu > NETWORK.
3 On Type, select DHCP.
4 Specify the Media Port and WEB Port numbers.
4.2.2 PPPoE
The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Point-to-Point Protocol (PPP)
frames inside Ethernet frames.
1 In the preview mode, right-click on the mouse to display the Pop-up menu.
2 Select Main Menu > NETWORK.
3 On Type, select PPPoE.
4 Specify the Media Port and WEB Port numbers.
5 Enter the username (an email address) and password.
6 Specify the DNS Server1/Server2 IP address.
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7 After all settings are complete, click Apply.
8 When data saving is complete, click OK.
Note:
The system supports two DNS server input options: DNS Server1 for main server and DNS Server2 for sub server.
Please contact your local ISP (Internet Service Provider) to obtain the correct DNS Server parameter.
4.2.3 Static IP
This option allows you to configure the network interface using a fixed IP address.
1 In preview mode, right-click on the mouse to display the Pop-up menu.
2 Select Main Menu > NETWORK.
3 On Type, select Static IP.
4 Specify the Media Port and WEB Port numbers.
5 Specify the static IP address, Netmask, Gateway, and DNS Server1/Server2 IP addresses.
4.2.4 DDNS
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DDNS (Dynamic DNS) is a service that registers a domain name and the floating IP address with a DDNS server so that
the domain name can be routed to the IP address even if the IP is changed in a dynamic IP system.
To use this feature, you must have a DDNS account. Consult with your Internet Service Provider for this service or
create a DDNS account with KGUARD.org server, see the “SUPPORT” page on our website (www.kguardsecurity.com).
1 In preview mode, right-click on the mouse to display the Pop-up menu.
2 Select Main Menu > NETWORK.
3 Select the network.
4 Configure all necessary settings.
5 Click DDNS Setup.
6 Set DDNS mode to ENABLE.
7 Select the Server, and enter the host name, user name, and password.
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4.3.1 Searching and Playing Videos
1 In preview mode, right-click on the mouse to display the Pop-up menu.
2 Select Main Menu > SEARCH.
3 Specify the date and click Search.
4 Click Playback or the time slot of the recorded video that you want to play.
5 You can play all channels at the same time or double-click a channel to playback in full screen.
Note:
The playback controls on the bottom of the screen disappears after a period of inactivity. To display the playback
controls, move the mouse.
6 To browse the files according to its category, select one of the video types (Alarm/Normal/All).
7 To browse the next or previous page, click Next or Previous.
8 Select the files that you want to back up. A √ icon appears on the check box to indicate that the file has been
selected.
9 Click Backup.
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10 When data backup is complete, click OK.
Note:
Do not remove the USB device while file transferring is in progress.
Setting HDD
To set up the hard disk drive, do the following:
1 In preview mode, right-click on the mouse to display the Pop-up menu.
2 Select Main Menu > DEVICE > HDD.
3 Select the hard disk drive that you want to configure. A √ icon appears on the check box to indicate that the HDD
has been selected.
4 Select an overwrite interval options (Auto/1 Hour/3 Hours/1 Day/7 Days/30 Days/90 Days/Close).
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Note:
If the overwrite is set to Close, the recording will stop once the hard disk drive is full.
Formatting HDD
After a new hard disk drive is properly installed in the DVR, the system automatically detects the HDD and prompts for
disk formatting.
On the alarm menu, you can configure the alarm type, enable buzzer, set the buzzer time, set up the email alarm
notification, and other related alarm notification settings.
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To set up an email for alarm notifications, do the following:
1 In preview mode, right-click on the mouse to display the Pop-up menu.
Be sure that the DVR network connection is properly configured before proceeding with the email setup.
7 Enter the SMTP port and SMTP Server of the sending email server, the email address and password of the sender in
Sender and Sender PWD respectively.
Note:
By default, the SMTP port is 25 for email without SSL verification. For Gmail server or for email that needs SSL
verification, the SMTP port is 465, by default. Check with your ISP for the correct setting.
8 In Receiver, enter the email address where the email alarm is to be sent.
9 After all settings are complete, click Apply.
10 When data saving is complete, click OK.
Note:
When email setup is complete, click Test to check if your email settings are properly configured.
3 Set the User Name and User Password which you have set for the DVR (see “3.3.2 Virtual Keyboard” on page 21
for details on using the virtual keyboard).
4 Enter the Server Port. The setting range is between 1024 and 65535.
Note:
The user name and password cannot be left empty.
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Note:
For details on supported mobiles, see the “DVR SHA Series Support Manual” in the enclosed CD.
Your DVR supports direct uploading of snapshots to the cloud storage. Perform the procedures below to setup the
cloud storage of your DVR.
Note:
At present, your DVR supports the Dropbox cloud storage (Dropbox website: www.dropbox.com). You must create a
Dropbox account as your cloud storage account before setting it up on your DVR.
7 Click Cloud E-MAIL SETUP (see “4.5.2 Setting Up Cloud E-mail Account” on page 46).
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3 Enable Email.
4 On Receiver, type your e-mail account to receive the e-mail setup confirmation and the cloud storage activation
link.
10 Click Exit to close EMAIL SETUP and return to CLOUD STORAGE screen.
11 Activate the cloud storage (see below).
2 Click Apply.
3 When data saving is complete, click OK.
Note:
An e-mail will be sent to the Receiver e-mail account after clicking Activate Cloud. You must check your e-mail and
follow the link to complete cloud storage activation within 3 minutes.
On the SYSTEM menu, you can configure the date and time, user and password, video output, on screen display
language, and maintenance settings and view the system information.
3 Click the Date box to enter the date (see “3.3.2 Virtual Keyboard” on page 21 for details on using the virtual
keyboard).
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1 In preview mode, right-click on the mouse to display the Pop-up menu.
2 Select Main Menu > SYSTEM > TIME/DATE.
3 Click DST Setting.
4 In Daylight Saving Time, select Enable.
5 In Time Offset, select the amount of time to offset for DST.
6 Select the Daylight Saving Time Mode.
• W
eek: Enter the Start Time and End Time information by selecting the starting/ending month, week, day, and
entering the starting/ending time.
• Date: Enter the Start Time and End Time information by entering the starting/ending date and time.
The PASSWORD menu allows you to change the password and authorize users and set the access rights in using the
DVR. There is one administrator account and 6 user accounts. By default, the administrator account’s user name is
“admin” and the password is empty. Only the administrator account is enabled by default. To grant other user to
access, see “Authorizing Other Users” on page 51.
4 Click Edit.
ON
5 If you want to modify the user name, enter desired name in User Name.
6 Select ON in Password Status.
7 Click the Password box to enter the password (see “3.3.2 Virtual Keyboard” on page 21 for details on using the
virtual keyboard).
Note:
The password can be letters or numbers, but must be 6 characters in length.
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Configuring Other Users
Only the administrator can enable or disable a user account.
1 In preview mode, right-click on the mouse to display the Pop-up menu.
2 Select Main Menu > SYSTEM > PASSWORD.
3 Click the check box of a user account. A √ icon appears.
4 Click Edit.
5 Enter the User Name (see “3.3.2 Virtual Keyboard” on page 21 for details on using the virtual keyboard).
6 To prompt for password, select Enable in Password Status.
7 Enter the password in Password and Confirm.
8 After all settings are complete, click Apply.
9 When data saving is complete, click OK.
5 Select the check box of the corresponding menu that you want to allow the user to access.
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Click All to check all options or click Clear to deselect all options.
The VIDEO menu allows you to configure the video and audio output settings, including the setting of Privacy Zone
which is used to hide an area on the screen from being viewed.
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You can mask up to 4 areas to hide it from being viewed on the screen.
1 In preview mode, right-click on the mouse to display the Pop-up menu.
2 Select Main Menu > SYSTEM > VIDEO.
3 Click Privacy Zone.
4 In Channel, select the channel that you want to set the privacy.
5 In Privacy Zone, select Enable.
6 In Area Setup, check the number of areas to mask. You can check Area 1 to Area 4 to create 4 masked areas.
7 Click Setup. The green box indicates the area for masking.
Area to mask
8 Drag the box to the area that you want to mask. You can resize the box by dragging the edges to desired size.
Note:
The above illustration is an example of one checked area (Area 1). The number of green boxes depend on how many
areas you checked in Area Setup.
9 Click the right mouse button to close the Select Mask screen.
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Masked area
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The INFORMATION menu allows you to configure the device name and device ID, as well as view the MAC address,
firmware version and other system information.
1 In preview mode, right-click on the mouse to display the Pop-up menu.
2 Select Main Menu > SYSTEM > INFORMATION.
Note:
The illustration above is an example of Auto Reboot set to Every Week. The available fields vary depending on the
selected Auto Maintain and Auto Reboot options.
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Use this feature to update the firmware with the latest version.
1 Open a web browser and visit KGUARD Security web site (www.kguardsecurity.com).
2 Check for available updates and download the firmware update file named “dvrupgrade”.
3 Save the “dvrupgrade” file in a USB flash drive.
4 Insert the USB flash drive into a USB connector on the front panel or the rear panel of the DVR.
5 In preview mode, right-click on the mouse to display the Pop-up menu.
6 Select Main Menu > SYSTEM > MAINTAIN.
7 Click Update.
8 Follow the instructions on the screen to complete the update.
Warning:
Do not turn off the power or unplug from the power supply while updating.
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• To restore all settings, click Select All.
• To deselect the checked boxes, click Select None.
• To cancel, click Cancel.
5.1 Login
KGUARD Web Client allows up to 3 simultaneous access. However, only one administrator account is allowed per
access.
1 Open your computer web browser and enter the DVR IP address or domain name in the URL box.
For example, see illustration below:
Note:
The default administrator User Name is “admin” and the password is empty. To change the password, see
“Changing the Password” on page 50.
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After you login to KGUARD Web Client, the Live screen appears.
Note:
The number of channels displayed may vary depending on the DVR model. The illustration below is from an
8-channel DVR.
Displays the channels in grid mode or full screen mode. To manage the display screen,
2 Display Screen
see “5.3.1 Switching Screen Modes” on page 60.
3 Play Controls Manages playback and recording and switches screen modes.
5 PTZ Controls Manages the PTZ speed dome. See “Using PTZ Controls” on page 62.
The Live screen can be viewed in different modes: 1-channel, 4-channel grid, 9-channel grid, 16-channel grid, and full
screen.
To view one channel at a time, do To view 4 channels on the grid: To view 9 channels on the grid:
one of the following: • Click . • Click .
• Double-click on the channel • Click again to view the next • Click again to view the next
• Double-click again to return to 4-channel grid (if available). 9-channel grid (if available).
grid display.
To view 16 channels on the grid, • To view in full screen, right-click the mouse and select FULL SCREEN.
click . • Double-click to switch between grid and channel full screen display.
• To exit the full screen view, right-click the mouse and select EXIT FULL
SCREEN.
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From the Live screen, you can start manual recording and capture screen shots of a channel.
1
2 5
4 6
Recorded videos are saved in a local directory path. To configure the local directory path, see “Advanced Settings” on
page 77.
Taking Snapshots
1 Click on the desired channel. The channel should be boxed in red.
2 Click the snapshot icon on the Play Controls to take a snapshot of the selected channel.
Snapshots are saved in a local directory path. To configure the local directory path, see “Advanced Settings” on page
77.
If you are using a PTZ speed dome camera, use the PTZ Controls to adjust the viewing scope other PTZ settings.
3 10
4 9
5 8
6 7
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You can remotely search, play, and download recorded videos.
2 Select a date from the calendar. Available videos are automatically listed on the File List table.
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To refresh the files, click Refresh.
3 You can filter the search by channel and/or video type. Select the channel or type, and then click Search. Matching
files are listed on the File List table.
4 On the File List table, select a file and then click Play to play the video.
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You can also play the video by double-clicking the file.
5 Use the playback control buttons to pause/play, stop, rewind, or fast forward the playback. Drag the volume slider to
adjust the volume.
3 You can filter the search by channel and/or video type. Select the channel or type, and then click Search. Matching
files are listed on the File List table.
Note:
• While a video is playing, the Backup button is unavailable and you cannot download the video. Stop the
playback to make the download function available.
• See “Advanced Settings” on page 77 for details on setting the download path folder.
4 On DestFile, click . Browse for the destination folder and enter the desired filename.
5 Click .
5.5 Setup
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Use the Setup menu to remotely configure the DVR. However, some functions are only accessible if you login with an
administrator account.
Settings screen
Left panel
menu
To access a submenu option, click an item from the left panel. The tree expands to show more options.
Use the Record menu to remotely set the recording schedule and quality.
1 On the Main Menu, click SETUP.
2 On the left panel, click Record. The Record submenu appears.
3 On the Record submenu, select the channel to customize or select All to apply the settings for all channels.
Function disabled
Item Description
Quality Select the recording quality.
Audio Click the button to turn the recording audio on or off.
Click to select a record mode. Options are:
Mode • Continuous: To record the video the whole day (24 hours).
• Motion/Time: To record the video only when motion is detected or at a preset
time. See “Setting the Recording Schedule” below.
4 To save the settings, click Apply at the bottom of the screen.
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• To revert to default settings, click Default at the bottom of the screen.
• To cancel any modifications or close the screen, click .
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Time
(24-hour format)
Day
Note:
Recording type buttons are only enabled if Motion/Time is selected in Mode.
5 Click a space on the grid to mark the schedule. The space changes color depending on the selected record type.
Click as many spaces as desired. Examples:
• To set motion detect recording, click the MOTION button, and then mark the schedule on the
grid. The marked schedule turns red.
• To set normal recording on a preset time, click the RECORD button, and then mark the schedule on the grid. The
marked schedule turns green.
• To remove the marked schedule, click the NO RECORDING button, and then mark the schedule on the grid. The
marked schedule turns white.
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To revert to default settings, click Default at the bottom of the screen.
6 Click the spaces on the grid to mark the area for motion detection.
7 To disable motion detection on an area, click a marked block and then drag the mouse to highlight the scope that
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you want to unmark (area turns white). Or, click Clear to unmark all areas and then select a new area to mark for
motion detection.
Alarm Setup
1 On the Main Menu, click SETUP.
2 On the left panel, click Alarm.
3 On the Alarm submenu, select Other.
4 Modify the necessary settings.
When a PTZ camera is installed, use the PTZ menu to customize its settings.
1 On the Main Menu, click SETUP.
2 On the left panel, click PTZ. The PTZ Setup screen appears.
3 On the PTZ submenu, select the channel where the PTZ camera is installed.
4 Set the PTZ control Protocol, Baud Rate, Data Bit, Stop Bits, and Address.
Note:
Check the PTZ camera specifications for the correct settings.
5 Set Auto Cruise to Enable or Disable, and select a Verify option (None/Odd/Even/Mark/Space).
6 To save, click Apply at the bottom of the screen.
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• To revert to default settings, click Default at the bottom of the screen.
• To cancel any modifications or close the screen, click .
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You can use the Network menu to setup how the DVR connects to the network. It provides 3 network connection
options: Static IP, DHCP, and PPPoE. From this menu, you can also setup DDNS (Dynamic Domain Name System) and
Email.
Note:
Consult your network administrator or the Internet Service Provider (ISP) to determine the type of connection you
are using and the required parameters to complete the setup.
5 Set UPnP to Enable if you are using Universal Plug and Play (UPnP) devices.
Note:
If you cannot use either of the two default ports, 80 or 9000, the specified port may be occupied by other programs
or it is being blocked by your service provider. Enter other port number. In this case, you need to add the port
number after the IP address. For example, if you set the Web Port as 85, you need to enter the IP address as
“192.168.3.103:85”.
4 Specify the Media Port, Web Port, DNS1, DNS2 (if necessary).
5 Enter the User Name and Password.
Note:
Obtain these information from your network administrator or your Internet Service Provider (ISP).
6 Set UPnP to On if you are using Universal Plug and Play (UPnP) devices.
7 To save, click Apply at the bottom of the screen.
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• To revert to default settings, click Default at the bottom of the screen.
• To cancel any modifications or close the screen, click .
Note:
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Obtain these information from your network administrator or your Internet Service Provider (ISP).
5 Set UPnP to On if you are using Universal Plug and Play (UPnP) devices.
Note:
If you cannot use either of the two default ports, 80 or 9000, the specified port may be occupied by other programs
or it is being blocked by your service provider. Enter other port number. In this case, you need to add the port
number after the IP address. For example, if you set the Web Port as 85, you need to enter the IP address as
“192.168.3.103:85”.
Setting Up DDNS
DDNS (Dynamic DNS) is a service that registers a domain name and the floating IP address with a DDNS server so that
the domain name can be routed to the IP address even if the IP is changed in a dynamic IP system.
To use this feature, you must have a DDNS account. Obtain the information from your Internet Service Provider (ISP) or
create a free DDNS account with KGUARD.org server, visit the website http://www.kguard.org.
Use the Email Setup menu to configure the sending and receiving email servers to send and receive email alarm
notifications.
1 On the Main Menu, click SETUP.
2 On the left panel, click Network > Email. The Email screen appears.
3 On Status, select Enable.
4 Modify the necessary settings.
5 After all settings are complete, click Apply at the bottom of the screen.
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• To revert to default settings, click Default at the bottom of the screen.
• To cancel any modifications or close the screen, click .
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The DVR provides remote access using your mobile phone or a tablet PC. See the “DVR SHA Series Support Manual” in
the enclosed CD for the list of supported mobile devices.
3 On Mobile User Name and Mobile Password, enter the user name and password that you use to login to the DVR.
4 On Server Port, enter the monitoring port of your mobile device. The port range is between 1024 to 65535.
Note:
The Server Port specified here must be the same port on your mobile device.
Use the Settings menu to manage administrator and user accounts and configure local directory settings.
There is only one administrator account and six user accounts. By default, the administrator account’s user name is
“admin” and the password is empty.
8 Check the boxes on the right to grant the access rights of the function.
9 To save, click Apply at the bottom of the screen.
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• To revert to default settings, click Default at the bottom of the screen.
• To cancel any modifications or close the screen, click .
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The Advanced Settings screen allows you to select the Internet connection speed, select the local folder directory to
save downloads and modify the device ID of the DVR.
1 On the Main Menu, click SETUP.
2 On the left panel, click Setting > Advanced. The Advanced Settings screen appears.
You can use the Cloud Set menu to setup a cloud storage account and receive snapshots from your DVR.
Note:
At present, your DVR supports the Dropbox cloud storage (Dropbox website: www.dropbox.com). You must create a
Dropbox account as your cloud storage account before setting it up on your DVR.
5 Enable Motion Detection if you want the DVR to upload snapshots when motion is detected.
Note:
Motion Detection must be configured first in Alarm Settings to use this feature (see “Motion Detection Setup” on
page 68).
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Menu item Description
SSL SSL (Secure Sockets Layer) protocol is used to secure your email account. Set SSL to
Enable if the email server needs the SSL verification. Check with your email service
provider for the applicable setting.
Recv Email Enter your e-mail address to receive the e-mail setup confirmation and the cloud storage
activation link.
SMTP Port Enter the SMTP port of your email account.
Note:
Obtain this information from your email service provider.
SMTP Enter the SMTP server of your email account.
Server
Note:
Obtain this information from your email service provider.
Send Email Enter your email account.
Send
Enter your email account password.
Password
5 After all settings are complete, click Apply at the bottom of the screen.
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• To return to the previous screen, click CLOUD SETUP at the bottom of the screen.
• To cancel any modifications or close the screen, click .
After setting up the cloud e-mail account, you still have to activate the account to use this feature. Activation must be
done through the DVR OSD menu (see “4.5.3 Activate Cloud Storage” on page 47).
3 To view the software information, click Client Soft on the left panel menu.
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The KView Series surveillance software provides real-time multi-channel viewing capabilities right on your smart
phones, tablet PCs or on your desktop computer. The KView Series surveillance software includes:
• KView: Use in Android Phones and iPhones (see below)
• KViewHD: Use in Android Tablet PCs and iPad (see “6.2 KViewHD” on page 84)
• KView Center: Use in Windows-based computers (see “6.3 KView Center” on page 86)
6.1 KView
KView is a software application designed to view multiple channels in real-time through your iPhone or Android
phones. You can pan, tilt, and zoom the cameras for better viewing and take snapshots to save to the phone memory
card.
1 Make sure your mobile phone is connected to the Internet (either by mobile data connection or Wi-Fi).
2 Open the Android Market application.
3 On the Market search bar, enter the keyword “kguard” to search
and download KView.
1 Make sure your smart phone is connected to the Internet (either by mobile data connection or Wi-Fi).
2 Open the App Store application and search for “kguard”.
3 On the search bar, enter the keyword “kguard” to search for KView.
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Select the “KView” application. Click FREE. Click INSTALL.
You may be asked to login with your iTunes account to continue. After download, the KView icon is displayed
on the application screen.
6.2 KViewHD
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KViewHD is a software application designed to view multiple channels in real-time through your tablet PC. KViewHD
supports Android-based tablets and iPad devices. You can pan, tilt, and zoom the cameras for better viewing and
capture snapshots to save to tablet PC memory card.
1 Make sure your tablet PC is connected to the Internet (either by mobile data connection or Wi-Fi).
2 Open the Android Market application.
3 On the Market search bar, enter the keyword
“kguard” to search for KViewHD.
Click Download.
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Note:
To ensure optimum performance, download and use KViewHD on iPad iOS 4.2.1 or above.
1 Make sure your iPad is connected to the Internet (either by mobile data connection or Wi-Fi).
2 Open the App Store application.
3 On the search bar, enter the keyword “kguard” to search for KViewHD.
You may be asked to login with your iTunes account to continue. After download, the KViewHD icon is
displayed on the application screen.
KView Center is a software application tool designed for computers running Windows OS.
Note:
To ensure optimum performance, make sure the OS of your computer is Windows 7 or Windows XP.
5 Browse for desired path to save the software, and then click Install.
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Surveillance Software KView KViewHD KView Center
Operating System Android iPhone Android iOS Windows
OS Version 2.2 or above 4.2.1 or above 3.0 or above 4.2.1 or above XP / 7 (32/64 bit)
Resolution 480x320 1280x800
Monitor 1280x800 Monitor
960x640 1024x600
Device List
Available for 16 devices Available for 16 devices Available for 4 devices
(DVR Address Book)
Smart IME Switch Yes Yes Yes
Live View Yes Yes Yes
Live View Channel Up to 16 Channels
1 Channel 36 Channels
simultaneously
Touch Zoom in/out
Yes Yes Yes
PTZ Control
Touch Focus in/out
Yes Yes Yes
PTZ Control
Straight / Horizontal
Yes Yes -
Screen Mode
Live Snapshot Yes Yes Yes
Layout - - 1/4/9/16/25/36
Privilege - - Yes
Event - - Yes
Remote Playback Yes,
- -
search by Date and Time
Local Playback Yes,
- -
search by Date and Time
Remote Backup Up to 8 Channels
- -
simultaneously
Schedule (Remote) - - Yes
E-map - - Yes
Launch IE Browser - - Yes
7.1 Troubleshooting
If you experience any problems in using the DVR, try the following solutions to these common problems before calling
for service. If problems persist, contact the customer service in your area.
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I cannot access the DVR • Check if the network cable is properly connected to the DVR.
through my mobile phone. • Check if the network settings are properly configured. See “4.2 Setting the
Network” on page 34.
• Make sure the mobile device utility is properly installed on your mobile
phone.
• Make sure that the mobile server port value is the same as the value set in
the DVR menu. See “4.4.4 Setting Up Mobile Devices” on page 44.
FAQ Answer
What does “H” displayed
• This means that the HDD cannot be detected or it is incorrectly formatted.
on the screen mean?
The DVR is hot to the
• For sustained performance and reliability, ensure adequate ventilation around the
touch, will this cause any
unit and keep the DVR away from direct sunlight or heat sources.
problems?
Can the HDD be
• Yes, a 3.5” HDD with SATA connection can be used. However, for sustained
upgraded with a
reliability, a CCTV/AV hard drive is recommended.
standard PC hard drive?
Is it possible to
simultaneously record • Yes, by entering the Playback menu, existing recordings can be played while
and playback previously recording is still in progress.
recorded files?
Is it possible to delete • No, you can only delete all recordings at the same time. If you wish to delete the
individual recordings recordings, you need to format the HDD.
from the unit? Warning:
Formatting the HDD will erase all existing recordings! Make sure you back up the files
before performing this action.
Is it possible to view the • Yes. The system can be used on a mobile phone or via Safari / Windows® Internet
system on Mac or Linux? Explorer.
Appendix: Specifications
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Customer Support
KGUARD INFORMATION CO., LTD. USA Branch Office
Address: 4F, No.113, Jian 2nd Road, Address: 17005 Evergreen Pl. Unit C,
Jhonghe District, New Taipei City 23585, Taiwan City of Industry, CA91745
TEL: +886-2-8228-6080 TEL:1-626-581-0867
FAX: +886-2-8221-6857 TEL:1-626-581-1645
Technical Support: support@kguardsecurity.com Sales Inquiry: sales@kguardsecurity.com