Kelsey Kitzman

9070 7th St. N., Lake Elmo, Minnesota 55042

kelsey.kitzman17@gmail.com
www.linkedin.com/in/kelseykitzman
(651) 528-3041
Education:
University of North Dakota May 2020
Bachelor of Business Administration
Major: Marketing
Minor: Communications

Experience:
Eagles Crest Grill, Grand Forks, ND February 2018 – Current
Server
• Guide guests through menus while demonstrating thorough knowledge of the food, beverages and
ingredients.
• Move and arrange tables, chairs and place settings and organized seating for groups with special needs.
• Deliver quality service by providing a warm and welcoming environment.
• Routinely support other areas of the restaurant as requested, including answering telephones and
completing financial transactions for other staff.
• Train new employees on all policies and procedures.
• Created and managed Eagles Crest Grill professional business Instagram account.

Dakota Sales Co. Inc. Grand Forks, ND February 2019 - Current

Beer and Wine Sampler
• Promote new beer/wine brands using solid conversation to prospective customers.
• Keep track of the number of cases/bottles sold.
• Knowledgeable about the products being promoted.
• Developed and maintained positive working relationships with others to reach business goals.

Northern Roots Boutique, Grand Forks, ND July 2019 - Current

Sales Associate
• Enter in new products into the system upon their arrival and create invoices.
• Create marketable content to be posted on the business social media pages.
• Processed checks, cash, store & credit payments and documented sales by updating or creating
customer profile records.
• Built relationships with regular customers to get repeat business.

Campus Involvement:
Active member of the Alpha Phi Sorority. September 11, 2016- Current
• Help contribute to three Philanthropies every year as well as volunteering 15 hours each semester.
• Attend weekly meetings.
Active member of University of North Dakota Marketing Club. September 11, 2018- Current
• Attend meetings regularly.
• Network with UND professors, and other students in the same organizations as I.
• Attend out-of-class lectures with guest speakers from all over to network and gain industry knowledge.

Skills:
Microsoft Office – Excel, PowerPoint, and Word.
Knowledgeable about viral social media marketing across a wide range of platforms.
Proficient in Facebook, Instagram, and Twitter.
Ability to work in groups effectively.

Awards and Recognitions

College of Business & Public Administration Deans List:
Spring 2019