Indian Institute of Management, Kashipur

Post Graduate Program in Management

Sustainable Operations Management

Term VI (2019-20)
Credit: 1

Instructor:
Name: Kampan Mukherjee
Contact Info: C2/6 Academic Building New Campus, kampan.mukherjee@iimkashipur.ac.in, +91-
5947-262174 Ext. 234
Office Hours: During 1-hour period immediately after the class. No appointments required.

Pre-requisites: Must have cleared “Operations Management” course and have knowledge in
courses relating to “Business Environment”

Course Description
Management professionals of this century are expected to expand their perspectives and
domain of considerations beyond the profitability of the concerned business unit, covering both
ecological surroundings and society at large. Big corporate houses are seriously concerned
about the inclusiveness issues. Success of future executives perhaps significantly lies on
understanding of the appropriate trade-offs and compromises in capturing the totality for the
benefit of the organisation in a broader perspective.

Course Objectives
 PLO1a,1e,1d, PLO2e: To make students conversant with all aspects of Sustainability and
Sustainable Development
 PLO1b,1e: To make them aware of Operations Management issues contributing to
Sustainable Development
 PLO1g,1h,1k: To enrich their management skills for capturing sustainability in gaining
competitive advantage in formulating operations strategy and subsequently the
operational planning
 PLO1f: To equip the students with all relevant tools and techniques
Required Textbook
A. Prescribed Text Book

Incidentally no single textbook is available, which deals with the course content comprehensively and
meaningfully. However, the following book may be treated as an appropriate substitute of the textbook
for this course.

“Sustainable Logistics and Supply Chain Management” by D.B.Grant, A. Trautrims and C.Y.Wong;
Publisher Kogan Page, 2013.

B. Additional References if any

The instructor has collected the following published articles from different sources, which will be an
excellent compilation of references as reading materials. Attempt will be made to make a compiled volume
as hard copy or a folder of soft copies.

 Spindler, E. A. (2013). The History of Sustainability: The Origins and Effects of a Popular Concept.
In: Jenkins, I. and Schröder, R. eds. Sustainability in Tourism. Wiesbaden: Springer, pp. 9 – 31.
 Cuthbertson, R. (2011). The Need for Sustainable Supply Chain
 Management. In: Cetinkaya, B., Cuthbertson, R., Ewer, G., Klaas-Wissing, T., Piotrowicz, W. and
Tyssen, C. eds. Sustainable Supply Chain Management: Practical Ideas for Moving Towards Best
Practice. Heidelberg, Germany: Springer, pp. 3 – 13.
 Cetinkaya, B. (2011). Developing a Sustainable Supply Chain Strategy. In: Cetinkaya, B., Cuthbertson,
R., Ewer, G., Klaas-Wissing, T., Piotrowicz, W. and Tyssen, C. eds. Sustainable Supply Chain
Management: Practical Ideas for Moving Towards Best Practice. Heidelberg, Germany: Springer, pp.
17 – 55.
 Hecht, A. D. (2012). It’s OK to Talk About Sustainability. In: Weinstein, M. P. and Turner, R. E. eds.
Sustainability Science. New York: Springer, pp. 79 – 96.
 Klöpffer, W. and Renner, I. (2008). Life-Cycle Based Sustainability Assessment of Products. In:
Schaltegger, S., Bennett, M., Burritt, R. L. and Jasch, C. eds. Environmental Management Accounting
for Cleaner Production. New York: Springer, pp. 91 – 102.
 Cao, Y., Chen, G., Qi, G., Gu, X. and Peng, H. (2013). Product Life Cycle Assessment and
Environmental Efficiency Assessment. In: Qi, E., Shen, J. and Dou, R. eds. The 19th International
Conference on Industrial Engineering and Engineering Management. Heidelberg: Springer, pp. 1391 –
1398.
 Piotrowicz, W. (2011). Monitoring Performance. In: Cetinkaya, B., Cuthbertson, R., Ewer, G., Klaas-
Wissing, T., Piotrowicz, W. and Tyssen, C. eds. Sustainable Supply Chain Management: Practical Ideas
for Moving Towards Best Practice. Heidelberg, Germany: Springer, pp. 57 – 80.
 Lebreton, B. (2007). Strategic Closed-Loop Supply Chain Management. Springer: Heidelberg
 Langella, I. M. (2007). Planning Demand-Driven Disassembly for Remanufacturing. Springer:
Wiesbaden
 Drake, J. M., Pentico, D. W. and Sroufe, R. P. (2012). The Remanufacturing Newsvendor Problem. In:
Choi T. ed. Handbook of Newsvendor Problems. New York: Springer, pp. 249 – 262.
 Matsumoto, M. and Umeda, Y. (2011). “An analysis of remanufacturing practices in Japan”. Journal
of Remanufacturing, Vol. 1 No. 2, pp. 1 – 11.
 Barquet, A. P., Rozenfeld, H. and Forcellini, F. A. (2013). Journal of Remanufacturing, Vol. 3 No. 1,
pp. 1 – 11.
 Bostel, N., Dejax, P. and Lu, Z. (2005). The Design, Planning, and Optimization of Reverse Logistics
Networks. In: Langevin, A. and Riopel, D. eds. Logistics Systems: Design and Optimization. NY,
USA: Springer, pp. 171-212

Grading
The total number of A grades awarded (including A+ and A) should not be more than 25% of the students
in the course. Similarly, total number of A grades and B grades awarded should not be more than 75% of
the participants in the course.
Course Evaluation

Sr. No. Component Weightage (%) Duration Of Nature of Examination

Examination (Open Book /Closed
Book)

a) Mid Term Examination 20 1 hour Closed Book

b) End Term Examination 40 2 hours Closed Book

c) Quiz 10 Closed Book

d) Project Assignments and 30 Group wise Project Class Seminar

Presentations report submission and Presentation and Project
presentation, with Report
(PLO1i,1j) involvement of each
member of a group

The individual grades for the group-component will be calculated as follows: 70% of the team
grade + 30% of the peer evaluation grade.
 Tentative Class Schedule

(Additional readings, cases and articles, may be assigned as they become available)

Session No. Topic(s) to be covered Readings/Cases if any

Introduction to Sustainable Development.

Session-1
Definition and scope. TBL, 3 Rs, 3 Ps.

Relevant theories and Concepts. Micro level

Session-2 and Macro level issues.

Development of Sustainable Operations

Strategy – gaining competitive advantage
Session-3 through Sustainability

Delhi Metro as a successful Indian case of

Sustainable Project Management – case Case reading and discussions
Session-4 discussion (HBS case) by students

Environmental Issues and Global level

initiatives. Kyoto Protocol. UNFCCC. COPs.
CDM. Carbon Credit. Micro level initiatives
Session-5 and tools.(I)

Environmental Issues and Global level

initiatives. Kyoto Protocol. UNFCCC. COPs.
CDM. Carbon Credit. Micro level initiatives
Session-6 and tools. (II)

Dilemma of IOCL Mathura Refinery – a case Case reading and discussions

Session-7 of Sustainable Strategy by students

Session-8 Carbon Footprint Modelling and Analysis

 McDonald’s Corporation Managing a
Sustainable Supply Chain – a case of global Case reading and discussions
Session-9 sustainability issues (HBS case) by students

Product Recovery Management – how to

extract value from used products in place of
Session-10 disposing them off

Remanufacturing and Reverse Logistics –

concept, scope, applications and managerial
issues

 Modelling for integration of

manufacturing and remanufacturing
planning
Session-11&12  Inventory Modelling

Discussions on following papers.

• S. Mondal and K. Mukherjee, “An
Empirical Investigation on feasibility of
Remanufacturing activities in Indian
economy”, International Journal of
Business Environment, Vol. 1, No. 1, 2006,
pp. 70-88.
• K. Mukherjee and S. Mondal, “Analysis of
issues to remanufacturing technology – a Reading of articles and
Session-13 case of an Indian company”, Technology discussions by students
Analysis and Strategic Management, Vol.
21, No. 5, July 2009, pp. 639-652.
Walmart Canada – a case of building
sustainable Distribution Center (Ivey Case reading and discussions
Session-14 Publisher) by students

Performance Measurement System of

Session-15 Sustainable operations

Session-16-18 Visiting Faculty (tentative)

Project report submission and Presentations

Session-19&20 by students -I
Course Policies

1. Responsibility for Course Materials: You are responsible for all material covered in
class. If you are absent, you are responsible for obtaining the information you missed.
2. Classroom Behavior: We expect you to participate in class activities in a mature and
appropriate manner. Disruptive or otherwise unacceptable behavior will not be tolerated.
3. Mobile and Laptop Use: Mobiles and laptops are not permitted in the classroom. I will
let you know beforehand if laptop is required for a class. In the class, you must keep your
laptop down unless asked by the instructor.
4. Academic Conduct: All members of the academic community at IIM Kashipur are
expected to practice and uphold standards of academic integrity and honesty. Academic
integrity means representing oneself and one’s work honestly. Misrepresentation is
cheating since it means students are claiming credit for ideas or work not actually theirs
and are thereby seeking a grade that is not actually earned. Following are some examples
of academic dishonesty:
i. Cheating on quizzes and examinations. This includes using materials such as
books and/or notes when not authorized by the instructor, copying from someone
else’s paper, helping someone else copy work, substituting another’s work as
one’s own, theft of exam copies, or other forms of misconduct on exams.
ii. Plagiarizing the work of others. Plagiarism is using someone else’s work or
ideas without giving that person credit; by doing this students are, in effect,
claiming credit for someone else’s thinking. Whether students have read or heard
the information used, they must document the source of information. When
dealing with written sources, a clear distinction should be made between
quotations (which reproduce information from the source word-for-word within
quotation marks) and paraphrases (which digest the source of information and
produce it in the student’s own words). Both direct quotations and paraphrases
must be documented. Even if students rephrase, condense or select from another
person’s work, the ideas are still the other person’s, and failure to give credit
constitutes misrepresentation of the student’s actual work and plagiarism of
another’s ideas. Buying a paper or using information from the World Wide Web
or Internet without attribution and handing it in as one’s own work is plagiarism.
iii. Falsifying records or providing misinformation regarding one’s credentials.
iv. Unauthorized collaboration on computer assignments and unauthorized
access to and use of computer programs, including modifying computer files
created by others and representing that work as one’s own.
v. Unless they specifically indicate otherwise, instructors expect individual, unaided
work on homework assignments, exams, lab reports and computer exercises, and
documentation of sources when used. If instructors assign a special project other
than or in addition to exams, such as a research paper, or original essay or a book
review, they intend that work to be completed for that course only. Students must
not submit work completed for a course taken in the past or for a concurrent
course unless they have explicit permission to do so from both faculty members.
 Any academic misconduct will automatically result in a failing grade for the class
and the student will be reported to the committee on academic misconduct for
further disciplinary action.

4. Attendance: As far as I am concerned, you are an adult and it is your decision whether or
not you attend class. However, your decision not to attend a class may have negative
consequences for your class grade. (Please consult PGP Participants’ Handbook for this
purpose).
If you decide to attend a class, you must come to the class and take your seat sufficiently
before the beginning of the class time. Under no circumstances you would be allowed in
once the class has started. You are expected to sit through the class unless you have a
prior permission from the instructor to leave the classroom before the end of the class.
5. Late submission: Any late submission beyond the deadline (even by few seconds)
will result in 0 point. Except in case of emergencies, with a doctor's note, any
questions about late submission will not be entertained.
6. Missed exam: There is no make-up for the missed exams unless the student has
discussed and made an arrangement with the instructor for a valid reason beforehand. In
all other instances, the student must produce a valid doctor's note for the day the student
missed the exam. Such doctor's note must be produced in the same week the student
missed the exam.
7. Grade Discussion: It is the student’s responsibility to monitor his or her own grades and
raise any questions s/he may have within one week of the grades assigned.
8. Extra Credit: No Extra credit shall be given to make-up for missed quizzes,
assignments, exams, project, or poor performance in the course.

Learning Accommodations
To provide equal access to the educational programs and opportunities, IIM Kashipur is dedicated to
providing appropriate accommodations to students with documented disabilities such as attention deficit-
hyperactivity disorders, physical disabilities, sensory impairments, and psychiatric disorders in order to
help them achieve their academic and personal potential. These academic accommodations are provided
to students at no cost.

Inclusivity Statement
IIM Kashipur believes that diversity and inclusiveness are essential to excellence in education and
innovation. Our community represents a rich variety of backgrounds, experiences, demographics, and
perspectives. IIM Kashipur is committed to fostering a learning environment where every individual is
respected and engaged. To facilitate a dynamic and inclusive educational experience, we ask all members
of our community to:
• be open to the perspectives of others
• appreciate the uniqueness of their colleagues
• take advantage of the opportunities to learn from each other
• exchange experiences, values, and beliefs
• communicate in a respectful manner
• be aware of the individuals who are marginalized and involve them
• keep confidential discussions private