CHAPTER I

INTRODUCTION
Organization Study carried out to study the structure of the organization which is
followed by the company. It also studies about the structure of each different departmentand
different functions followed by them. The organization study also helps to learn more about the
company history and products.

This study focus on the examination of how individuals construct organizational

structures, processes, and practices and how these, in turn shape social and formal
relationship. The report contains industry profile, company profile, a study of the
organization design, key business level functions and processes. Industry profile includes
background and history, vision, mission, goals, swot analysis and product profile. Study
of the organization design shows the present organization structure.

The report discuss about the Indian and global scenario of the paper industry. Then it
goes through company profile, which talks about the history, background, vision,
mission, goals and products of the company. Later part includes function of finance,
marketing and human resource department of the company. Various functions carried by
different departments of the company which is mentioned in report consists of the
finance, marketing, human resource and Enterprise Level Initiatives. Different functions
of finance department are budget preparation, cost allocation, payroll, accounts payable etc. The
HR department mainly focuses on employee recruitment, training, inductionprograms etc.

Chronologically the birth of Leather in India dates back to 3,000 years B.C. The
innate strengths, innovative technology and marketing strategies have converted the
comparative advantage of India into a commercial success making the country a
cynosure of Leather and Tanning in the Global Leather Map.
The Industry- Economic Significance
The Euro 5.25 Billon, Indian Leather Industry – 6th largest in the World, is one of the
major established manufacturing industries in the modern as well as traditional sector.
It is an indigenous industry in which the country is well endowed with an affluence of
raw materials, skilled manpower, innovative technology, increasing industry
compliance to international environment standards and the dedicated support of the
allied industries. The industry has undergone a structural change during the last three
decades, from merely an exporter of raw material in the sixties to that of value added
products occupying a place of prominence in the Indian economy in terms of foreign
trade, employment generation and growth and is among the top ten foreign exchange
earners for the country, gradually parading towards the magic figure of Euro 5.27
Billion3 of exports by 2013-14.

Industry – Structure
Leather product / leather industry in India is spread over organized as well as
unorganized sector dominated by the presence of family units. The small scale,
cottage and artisan sectors account for over 90% of the total production.

The major production centers for leather and leather products are located in Tamil
Nadu -Chennai, Ambur, Ranipet, Vaniyambadi, Trichy, Dindigal; West Bengal –
Kolkata; Uttar Pradesh - Kanpur, Agra and Noida; Maharashtra – Mumbai;
Punjab – Jallandhar; Karnataka – Bangalore; Andhra Pradesh – Hyderabad;
Haryana - Ambala, Gurgaon, Panchkula and Karnal and Delhi.
CHAPTER II
OBJECTIVE OF STUDY
1. To know whether the product “Spondon Rice Bran Oil” is maintaining desired quality or not
based on customer response.

2. To understand Pricing objective and customer reaction in the existing pricing structure about
Spondon Rice Bran Oil.

3. To analyze marketing problems and provide recommendation for Spondon Rice Bran Oil.

4. To understand promotional, specifically advertising Objective of Spondon Rice Bran Oil and
customers’ response to the advertising in making purchase.

5. To gain information about customers’ reaction in purchasing Spondon Rice Bran Oil.
LIMITATION OF STUDY

 “Biasness” of the customers while providing data in making survey, is an unavoidable

limitation.
 “Inadequacy of awareness” of customers while providing data is also a limitation.
 Application of Perfect statistical measurement was also not possible because of the above two
limitations.

 Insufficient data also a limitation.

 Arrangement of data is also not 100% accurate.
CHAPTER III
COMPANY PROFILE
In the year 1982 a company has started in the name of “M/S MAROOF LEATHER
EXPORTS”. No 1107 cutchery road, Vaniyambadi.635751. With partnership concern
4 partners, Later name of the company had been changed to “M/S HIJAZ
LEATHERS” established in 1990 is a leading manufacturer and exporter of High
Quality Finished Leather. The company is located at a place that has both manpower
and raw material in abundance. Equipped with modern machineries, the company has
a capacity to handle any quantity of tanning. Hijaz Leathers offers a complete range of
finished leather at competitive prices. In-house leather sourcing facility helps in strict
quality control, right from tanning up to the finished product stage. The company is
also a member of Council for Leather Exports and National Chamber of Commerce.
In the year 2005 company had become “HIJAZ LEATHERS PVT LTD” was
established with the diligent efforts of three young and energetic youths with the sole
aim of producing quality finished leathers. The honorable CEO Mr. P Mohammed
Yousuf has also helped in the fast and steady growth of the enterprise via his deep
and in-depth knowledge. We are also reckoned as one of the most preeminent Fine
Leather Gloves Exporters,Garments and Suppliers in India. Moreover, we have also
gained specialization in the dealing of Leather Fashion Gloves and Synthetic Leather
Golf Gloves. .presently it’s maintain and managed by Mr. M.MD.MUNEER, Mr.
P.MD YOUSUF, and Mr. C.MD.PARVEZ. Are the director. In the year 2009
company had got ISO 9001 -2000 certified company?

The Vaniyambadi unit is ear marked for processing leather from raw to finished stage
and further value added goods are manufactured at Vaniyambadi unit. The company
not only produce no the basis of their own resource by procuring raw and hides and
skin arranging for labour and finally finishing the goods as well as converting into
readily usable article for their own sake but,they also do job work for the other
concern of the industry.
Daily 100 atleast 100 labors are employed to carry out the work at the tannery,apart
from that permanent staff employed at the administrative department. They export
their product to foreign countries such as “Indian Subcontinent, East Asia, Middle
East and South East Asia”.
_ HIJAZ LEATHER PVT LTD Is established in two units.

_ The total factory area (in square feet)

 UNIT I - 25,000.
No 1104,cutthery Road,
Vaniyambadi -635 751.
12
Tamil Nadu, India
Website: www.hijazleathers.com
Email id hijazleathersindia@yahoo.com.

 UNIT II - 20,000.
No 1056/A-1, C N A ROAD,
Vaniyambadi - 635751,
Tamil Nadu, India.
_ HEAD OFFICE ADRESS:
No 17 Wuthukattan street,
Periament,
Chennai 600 003,
ORGANIZATION CHART
CHAPTER IV
DEPARTMENTATION

The organization chart shows only formal relationships; the informal

relationships are mostly transitory and flexible, so they are not depicted on the chart.
Moreover, it depicts formal relationships only at a given point of time.

Hijaz Leather consists of 4 departments. They are

 Human Resource Department

 Accounts & Finance Department
 Production Department
 Marketing Department
1. HUMAN RESOURCE DEVELOPMENT
The role of H.R department is to hire best available candidates for the respective job, tackling of
job related problems of employees, and also look after all job requirements to keep the wheel of
industry running economically and effective.
The hundred employees approx. are working in the factory.
HIRING AND RECRUITMENT:
1. All type of recruitment is made in best interest of the organization as well as of job needs at all
level of employments.
2. All relevant factors are taken into consideration for hiring and recruitment.
3. The job analysis is performed through measure like questionnaire, observation, interview,
participation diary/logs, and combination of all or any other method.
4. No job description is given in writing.
5. We are a medium type organization, the planning and forecasting is done accordingly to fulfill
job needs.
6. By assigning candidates a chance to putt in their energies to produce desire results through
glancing of their qualifications.
7. The recruitment is done through advertisement for permanent staff beside deseasonal staff is
also hired.
8. Only job related interviews /select here an employee.
9. No test are taken to measure mental ability, motor and physical abilities and personality and
interest etc.
10. We go through selection techniques like background investigation references checks while
selecting an employee.
11. Interview qualification and interview of respective are the basic elements of requirement of
an employee at time of selection.
TRAINING & DEVELOPMENT
1. Employee orientation is held through practical training by the supervisor and manager. The
practical orientation of job program equips workers with the capability impact the management
practices to achieve needed goals.
2. The training and jobs programs are held through job rotation.
3. The practical is given to employee acquaint themselves with requirement of jobs to perform it
properly.
4. They do not have facilities like job training through lectures, audiovisual or computer based.
5. The employee is easily available so the special purpose training is not considered necessary.
6. The qualification and experience matter both at all level of jobs.
PERFOMANCE APPRAISAL
1. Performance standard are measures on the bases of results, competencies etc.
2. Performance appraisals are always done by manager concerned.
3. Some time the appraising is usually made by management through achievement of objectives
and also mixture of others methods.
REMUNERATIONS AND BENEFITS
1. Full time is paid through salaries and ex-gratia.
2. This disbursement of salaries to employee is done cash and checks both.
3. Benefits provided to employee are, supervisory allowances, night shift allowances, leaves at
holidays.
4. Remuneration like daily allowances, conveyance allowances, house rent allowances is paid to
the employee.
EMPLOYEE BENEFITS
1. The salaries range from 7000 to 50,000 per month.
2. Annual increment is administrated on percentage basis.
3. All others benefits are government rules.
4. Ex-gratia.
MEDICAL COVERAGE
1. The employees do pay a part of their salaries for social securities.
2. As available under the social security scheme.
3. The necessary treatment is available in case of emergency.
WORKS SCHEDULE
1. Different work schedule are used for all levels of employees.
2. Attention is mark in the annual register.
WELFARE AMENITIES
It is availed as per required.
DISCIPLONE AND GRIEVANCE HANDLING
1. Production workers are given uniform.
2. All labor laws are applicable.
3. Employee can make a complaint to his supervisor.
4. They are taken on merit bases.
5. Through termination.
HEALTH AND SAFETY
1. Cleanness is the basic factor in maintaining the environment under control.
2. By keeping the working place neat and clean.
2. FINANCE AND ACCOUNTS DEPARTMENT
Finance Department manages the funds available for the operations of the business, by making a
balance between fund inflow and fund outflow. The management of all activities related to
finance requires considerable expertise and specialized knowledge of financial institutions,
different sources of finance and ways to profitability utilize these funds. Finance Manager
directly does the planning, organizing, directing and controlling financial activities in company.
Finance department is headed by Finance Manager. Finance manager reports to General
Manager and in certain strategies and urgent issues directly report to Managing Director and take
decisions. Finance Manager works in co ordination with Chief Accountant and the respective
executives.
Sources of Finance BOSS Plastics find sources of finance through banks and other private
financial institutions. As it is a partnership firm, the partners contribute their funds to make
capital requirements and other expenditure with the help of banks and other financial institutions.
Company’s Financial Policies:
 Low cost of operation of funds

 Efficient receivable management, through acceleration of funds

 Faster sourcing of funds from institutions

Functions of Finance Department Finance department functions are concerned with all aspects
of business operations. It is very difficult to set limits to finance functions. The key activities
under finance department are:
 Management of firm‟s assets structure

 Financial analysis, planning and control

 Management of firm‟s financial structure

 Estimating capital requirement

 Determining sources of fund

 Utilization of funds

 Disposal of surplus
The finance and accounts department both are inter-related deeply. Accounts department deals
with day to day book keeping, daily collections, salaries of all employees etc. Account
department is headed by Chief Accountant. He is assisted by four assistant accountants. Chief
Accountant works in co ordination with finance manager, on the fund inflow issues and in case
any shortage of cash occurs. Finance Manager canalize the shortage from financial institutions in
case of emergency and normal cases, chief accountant tightens the payment collections from the
whole sellers and other sources. Other main function of this department is tax payments. They
deal with the central sales tax, VAT, excise and other departments. Monthly returns are prepared
by Accounts department.
Factory Overheads (FOH): Factory overheads includes following expenditures:
 Depreciation

 Vacuuming and lubrication of machinery

 Tools and apparatus‟s

 Electricity

 Gas

 Oil etc.

 Overheads are fascinated on the basis of production.

3. PRODUCTION DEPARTMENT
Brand managing, it includes developing a promise, making that promise and maintaining it. It
means defining the brand, positioning the brand, and delivering the brand. Brand management is
nothing but an art of creating and sustaining the brand. Branding makes customers committed to
your business. A strong brand differentiates your products from the competitors. It gives a
quality image to your business.
In case of Edible Oil brands, the tangibles include the product itself, price, packaging, etc. While
in case of service brands, the tangibles include the customers’ experience. The intangibles
include emotional connections with the product.
Branding is assembling of various Marketing Practices medium into a whole so as to give you an
identity. It is nothing but capturing your customers mind with Spondon Rice Bran oil’s brand
name. It gives an image of an experienced, huge and reliable business
One of the four major elements of the Marketing Practices is price. Pricing is an important
strategic issue because it is related to product positioning. Furthermore, pricing affects other
Marketing Practices elements such as product features, channel decisions, and promotion. Price
is the quantity of payment or compensation given by consumers to the company in return for
goods. As the market of Rice Bran Oil is unpredictable sometimes it needs to lower the prices
and sometimes it needs to be rationalized. So price of Rice Bran Oil doesn’t remain constant due
to lack of stability of economical environment, change at exchange rate, high interest and
political unrest. Facing these complexities, Emerald Oil Industries Ltd. tries to continually
examine and reexamine the prices to make affordable price for the target customers.
In a manufacturing company the production function may be split into five
Sub Functions:
1. The production and planning department will set standards and targets
For each section of the production process. The quantity and quality of products coming
off a production line will be closely monitored. In businesses focusing
on lean production, quality will be monitored by all employees at every stage
of production, rather than at the end as is the case for businesses using .
2. The purchasing department will be responsible for providing the
materials,components and equipment required to keep the production process running
smoothly.
3. The stores department will be responsible for stocking all the necessary
tools, spares, raw materials and equipment required to service the
manufacturing process. Where sourcing is unreliable, buffer stocks will need
to be kept and the use of computerised stock control systems helps keep stocks
at a minimal but necessary level for production to continue unhindered.
4. The design and technical support department will be responsible for
researching new products or modifications to existing ones,
estimating costs for producing in different quantities and by using different
methods. It will also be responsible for the design and testing of new product
processes and product types, together with the development of prototypes.
5. The works department will be concerned with the manufacture of
products.This will include the maintenance of the production line and other necessary
repairs. The works department may also have responsibility for quality
control.A key aspect of modern production is ensuring quality. The term quality
means fitness for purpose i.e. a product, process or service should do exactly what is
expected of it.
4. MARKETING DEPARTMENT
This department is managed by Mr. Adnan Toor. He introduced me to my supervisor Mr. Sami
Ullah. Different activities were managed here. I studied different brochures that are attached as
appendix too and questioning was held that what understanding I got through brochures about
company. A detailed scenario about the workings of the department was summarized to me by
my supervisor. The software through which dealings are transacted was shown to me, detailed to
me and I got to know how the invoices are prepared through it. The Assistant Manager Mr.
Naeem especially held a meeting with me. He is a very nice natured person. He briefed me about
every person in department and also gave the blessings of his part in department. I was assigned
the duty to find and list out the competitors and sketch competitor analysis of product lines. That
is also attached as appendix. I was assigned to design some posters for the company. As being
marketing student the link with promotion and advertisement exists. It was really creative and
intellectual work which was appreciated. Assistant Manager made a sitting to discuss designing
of job advertisement, as they are designing and planning to make a new visual ad. This kind of
intellectual working and practical doings has always attracted me and that is why I joined
marketing. A detailed discussion was done on how the products are produced and how they are
packed and how the order is dispatched off and the distribution channel adopted by Industry. I
came to know after a discussion with my supervisor that how the employees take orders from
customers and how they deliver it. Sometimes delivery order could not be made possible, I
observed the way how they tackled the situation and handle customers.
Supervisor provided me dealer‟s Ledger reports of different regions for analytical study purpose.
I discussed about different sale packages with my supervisor i.e. Salary or incentives etc. I
started to take interest in understanding various marketing policies like trade discounts, discounts
on dealership etc. In between Eid holidays came and after that when I returned I made a visit
with my sales executive to Lahore in Metro and Hyper star to see and learn dispatch off process
of products.
CHAPTER V
CONCLUSION
The conclusion is arrived through analysis and observation. Each department is
working under managing director. Each department head is to report the work to
managing director.
The organization provides a good salary package for employee based on
performance.In production department I had found that smooth flow of
production of out in a systematic process.
The skin order had been taken on requirement of buyer. Hijaz leather pvt ltd had
manufacturing lots of article. Some of the basic article. That are used for
garment.
1. Napa
2. Drum dyed
3. Metallic
4. Ana line
5. Suede
6. Napa lane.
I conclude that organization working culture of organization is good it
has found that most of them expressed view regarding work life,but most
of the workers are satisfied. And satisfied with the rules and regulations
of the organization.and the relation ship with co-workers and wages
scheme.
The company need an HR department to stratergies to development of an
employee.employee relation ship