Training Manual of

Accounts Receivables - 11.5.10

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Table of Contents
1. ENTERING TRANSACTIONS .................................................................................................................. 4

1.1 ENTERING TRANSACTIONS ...................................................................................................................... 4

1.1.1 Entering Manual Invoice or Debit Memo........................................................................................... 4
1.1.2 Creating Credit Transactions............................................................................................................ 8
1.1.3 Copying Transactions.....................................................................................................................13
1.2 PRINTING TRANSACTIONS ..................................................................................................................... 18

2. RECEIPTS ................................................................................................................................................. 20

2.1 ENTERING RECEIPTS............................................................................................................................. 20

2.1.1 Entering Individual Receipts ...........................................................................................................20
2.2 APPLYING RECEIPTS............................................................................................................................. 22
2.2.1 Manual Apply Receipts....................................................................................................................22
2.2.2 Mass Apply Receipts (Auto).............................................................................................................24
2.3 APPLYING CROSS CURRENCY RECEIPTS................................................................................................ 27
2.3.1 Manual Apply Cross Currency Receipts .........................................................................................27
2.3.2 Mass Apply Cross Currency Receipts (Auto)..................................................................................29
2.4 REVERSING RECEIPTS........................................................................................................................... 31
2.4.1 Reversing Receipts..........................................................................................................................31

3. ON-LINE INQUIRY .................................................................................................................................34

3.1 REVIEWING CUSTOMER ACCOUNT ........................................................................................................ 36

4. RECEIVABLES POSTING TO GENERAL LEDGER.......................................................................... 38

4.1 RUN GENERAL LEDGER INTERFACE ...................................................................................................... 39

4.2 CONTROLLING THE STATUS OF AR ACCOUNTING PERIODS................................................................... 41

5. MAINTAIN CUSTOMER MASTER....................................................................................................... 42

5.1 ENTERING CUSTOMER MASTER DATA................................................................................................... 42

5.2 DEFINING CUSTOMER PROFILE CLASSES............................................................................................... 51

ANNEXES.......................................................................................................................................................... 53

A. FREQUENTLY USED STANDARD REPORTS...................................................................................... 53

ACCOUNT STATUS REPORT ............................................................................................................................... 53
B. NAVIGATION PATH QUICK REFERENCE ....................................................................................................... 60
1. Entering Transactions

1.1 Entering Transactions

1.1.1 E Memo netting Manual Invoice or Debit

Use the Transactions window to enter invoices, debit memos and credit memos.

Navigation Path: Transactions � Transactions

To manually enter an invoice or a debit memo:

1. Navigate to the Transactions window.

2. Enter a transaction Number if Automatic Invoice Numbering is not specified.

Otherwise, Receivables assigns a number when you save. If you are adding
transactions to a batch, the transaction number must be unique within this batch.

3. Enter the Date and Currency. The default date is the system date and the default
currency is the functional currency. However, you could override both the default
date and currency.

4. Select the Source from the List of Values.

5. Select the Transaction Type from the List of Values.

 Note: The selected
Transaction Type
would determine
which GL accounts
to post to
for this particular
transaction.

6. Enter the GL Date.

The default date is
the system date. You
could override this
date,
however, the GL
Date you enter must
be in an Open or
Future period.

7. Select the
customer Bill-To
Name from the List
of Values. The Ship-
To and Bill-To
fields will populate with the Customer details.

8. The payment Terms is defaulted to that specified for the particular Customer.
Receivables calculates the Due Date based on the payment terms and the transaction
date. You could override the payment terms.

9. Choose the Line Items button to enter the goods or services to bill to this customer.

10. In the Lines window, enter the Item information

11. Enter the UOM, Quantity and Unit Price for each item. Receivables automatically
calculates the total Amount for each line

12. Enter the Tax code

13. (Optional) Choose the Accounting button to change the Default Accounting Entries.
Select the Accounting For All Lines from the alternative region. Enter the
recommended Non-Trade Accounting entries using the List of Values in the GL
Account field.

14. Save your work. The status of the transaction is Incomplete.

15.
Choose
the

Complete button to complete the transaction.

Note : Only transactions with a Complete status would be included in the aging and
collection process.

16. Save your work. The status of the transaction has changed to Complete.

1.1.2 Creating Credit Transactions

Use the Credit Transactions window to enter, update, and review credit memos against
specific invoices or debit memos.

When you credit a transaction, Oracle Receivables creates the appropriate accounting entries
and reverses any sales credit assigned to your salespeople.

You can either credit an entire invoice or specific invoice lines. You can also credit freight
for an entire invoice or only for specific invoice lines.

You can delete an incomplete credit memo only if the system option Allow Invoice Deletion
is set to Yes.

Navigation Path: Transactions � Credit Transactions

To create a credit memo against a transaction:

1. Navigate to the Credit Transactions window. The Find Transactions window will
pop-up.

2. Query the transaction to credit. Click the Find button.

3. The Source, Currency and Reference are defaulted from the Transaction that is
credited to.

4. The Date and GL Date are defaulted to the system date. You can override both dates.

5. Select from the List of Values, a reason for the Credit Note.

6. Select Type from the List of Values.

7. Enter either the percentage or amount to be credited.

8. Save your work. The status of the Transaction is Incomplete.

9. Choose the Complete button to complete the transaction.

10. Save your work. The status of the transaction is changed to Complete and the push
button changes to Incomplete.
1.1.3 Copying Transactions

Use the Copy Transactions to auto-create invoices for goods or services that you regularly
provide to your customers. For example, you need to bill your customers for services or
products provided once a month for two years, but do not want to manually create a new
invoice every month.

Navigation Path: Transactions >Copy Transactions

1. In the Copy Transactions window, query the invoice to use as a model for your copied
invoices.
2. Choose a copy Rule.

3. Enter the number of copies to create in the Number of Times.

4. If your copy rule is Days, enter the Number of Days between your copied invoice
dates.

5. Enter the First GL Date for the copied invoice. This date must be in an open, future,
or never opened period.

6. Enter the First Transaction Date to create the copied invoice. The default is the
invoice date of the first copied invoice (determined by the copy rule you entered), but
you can change it.
7. Save your work. A new transaction is created. The status of the transaction is
Incomplete.

8. Navigate to the Transactions window to query the created transaction to complete the
transaction.
9. Choose the Complete button to complete the transaction.

10. Save your work.

Defining Memo Lines

Standard memo lines are lines that you assign to a transaction when the item is not an
inventory item (for example, 'Consulting Services'). You can assign memo lines to debit
memos, on-account credits, debit memo reversals, chargebacks, commitments, and invoices.
Receivables displays your standard memo lines as list of values choices during credit memo
entry in the Credit Transactions window and during invoice entry in the Lines window.

To Define Standard memo lines Navigate to,

1. Setup�Transactions�Memo Lines

2. Enter Name of the Memo Line like Management Fee, Rent, Discount etc

3. Select type as Line

4. Optionally enter all the other information

5. Save the information

1.2 Printing Transactions

You could print the invoices, credit or debit memos from the Print Documents function.

Navigation Path: Print Documents > Invoices

1. Click the OK button to submit the request.

2. In the Print Invoices window, select the Invoice Options from the List of Values at the
Request Name.

3. Depending upon the report to be defined, select the parameters available. Click the OK
button.

4. Click the Submit Request Button to Generate the Invoices.

5. Click the NO button to exit the Print Invoices window.

The Invoice/Debit/Credit Notes should print on the (Systems Administrator's) Designated
Printer.

2. Receipts

2.1 Entering Receipts

2.1.1 Entering Individual Receipts

Use the Receipts window to enter individual receipts.

Navigation Path: Receipts > Receipts

1. In the Receipts window, Select the Payment Method from the List of Values

2. Enter the Receipt Number.

3. Enter the GL date.

4. Choose the Receipt Type from pull down menu. Select Standard for cash receipts or
Miscellaneous for miscellaneous receipts.

5. Currency is defaulted to the functional currency. You could override the currency for
cross currency receipts.

4. Enter the Receipt Amount.

5. Enter Transaction number, the Customer Name or Customer Number will be defaulted.
If the transaction number is not known enter either customer name or customer
number. The receipts without transaction number will be considered as Unapplied
whereas, receipts without customer will be considered as unidentified receipts.
6. Save your work.

2.2 Applying Receipts

2.2.1 Manual Apply Receipts

Use the Receipts window to manually apply receipts.

Navigation Path: Receipts > Receipts

1. Query the receipt to apply from the Find Receipts window.

2. Choose the Applications button to apply the receipt.

3. In the Applications window, select the transaction to which you want to apply the receipt
from the List of Values.

Note: The Apply checkbox should be checked for the transaction to be applied.

6. Enter the Amount Applied.

7. To apply this receipt to another transaction, repeat steps above.

8. Save your work. The customer balance will be updated.

2.2.2 Mass Apply Receipts (Auto)

Use the Receipts window to mass apply receipts.

Navigation Path: Receipts > Receipts

1. Query the receipt to apply from the Find Receipts window.

2. Choose the Search and Apply button to auto-apply the receipt.

3. Specify the transactions to which you want to apply this receipt by entering
Transaction selection criteria in the Mass Apply window. For example, enter a range
of transaction Types, transaction Numbers, Due Dates, or Balances. Leave a field
blank if you do not want to limit the search to transactions matching that criteria.

4. Specify how to order selected transactions by entering Sort Criteria (optional).

5. Specify which types of transactions to include in your query by checking or

unchecking the appropriate check boxes.

6. Enter an Apply Date (optional). If the receipt date is later than the current date, the
default is the receipt date; otherwise the default is the current date. Receivables uses
this date as the application date for all transactions included in this application.

7. Choose the Preview button to view the transactions matching your selection criteria.
Select the transactions for application by checking the Apply checkbox.
8. To automatically mark the transactions matching your selection criteria for
application, choose the Apply button.

9. Save your work. The customer balance will be updated.

2.3 Applying Cross Currency Receipts

2.3.1 Manual Apply Cross Currency Receipts

Use the Applications window to manually apply receipts that are in one currency to one or
more transactions in different currencies. For example, you can apply a receipt whose
currency is SGD to one invoice denominated in US Dollar (USD). When you post a cross
currency receipt application to the General Ledger, Receivables records a realized gain or
loss amount. A realized gain or loss occurs when the exchange rate changes between the
invoice date and the receipt date.

You can use the Cross Currency Exchange Gain/Loss Report to review your cross currency
receipt applications and the foreign exchange gain or loss for each.

Navigation Path: Receipts > Receipts

1. Navigate to the Receipts window.

2. Enter or query the receipt to apply.

3. Choose the Applications button.

4. Select the transaction to which you want to apply this receipt from the List of Values.

5. Enter the amount to apply to this transaction (based on your customer's remittance
information) in the Amount Applied field. Receivables will convert the amount to
your functional currency and displays the result in the Amount Applied Base field.
6. Enter either the Cross Currency Rate used to convert the transaction amount to the
receipt amount or the Allocated Receipt Amount. If you enter the Cross Currency
Rate, Receivables calculates the Allocated Receipt Amount, and vice versa.
Receivables calculates the foreign exchange gain or loss for this application.

7. To apply this receipt to another transaction, repeat steps 4 to 5.

8. Save your work. The customer balance will be updated.

2.3.2 Mass Apply Cross Currency Receipts (Auto)

You can use the Search and Apply window to automatically select transactions for cross
currency receipt application. The Search and Apply window lets you select transactions for
application by entering selection criteria, such as a range of open balances, transaction types,
or due dates.

Navigation Path: Receipts > Receipts

1. Navigate to the Receipts window.

2. Query or enter the receipt to apply.

3. Choose the Search and Apply button.

4. Check the Cross Currency check box. This lets you select invoices regardless of their
currency.
5. Specify the invoices to which you want to apply this receipt by entering Transaction
selection criteria.

6. Specify how to order selected transactions by entering Sort Criteria (optional).

7. Enter an Apply Date. If the receipt date is later than the current date, the default is the
receipt date; otherwise the default is the current date. Receivables uses this date as the
application date for all invoices included in this application.

8. Choose the Preview button.

9. Select the invoices to which you want to apply this receipt.

10. Save your work. The customer balance will be updated.

2.4 Reversing Receipts

2.4.1 Reversing Receipts

Use the Receipts window to reverse applied receipts.

Navigation Path: Receipts > Receipts

1. Query the receipt to be reversed from the Find Receipts window.

2. Choose the Reverse…1 button to reverse the receipt. The Reverse window will popup.
3. The Date and GL Date are defaulted to the system date that could be overridden.

4. Select the Category and Reason from the List of Values.

5. (Optional) Enter the Comment.

6. Choose the Reverse button to reverse the receipt.

7. Save your work. The status of the receipt is Reversed.

2.5. Miscellaneous Receipts
Non-invoice related transactions such as investment and interest income are known as
miscellaneous receipts in Receivables. Payment to customers can also be entered as
Miscellaneous Receipts by defining a negative receipt. Use the Receipts or Receipts
Summary window to enter your miscellaneous receipts. You can enter miscellaneous receipts
in any currency defined in the system if you have at least one remittance bank account with
the Receipts Multi-Currency flag set to Yes. If no such bank account exists, you can only
enter receipts in the same currency in which bank accounts exist.

Receivable Activity

The Receivables activity determines the default distribution set and accounting for this
transaction

To define receivable activity navigate to

1. Setup�Receipts�Receivable Activities
2. Enter name, Description
3. Select Miscellaneous Cash
4. Select Activity GL Account for GL Account Source
5. Give account code for Activity GL Account
6. Save the work

To enter Miscellaneous Receipts Navigate to,

1. Receipts > Receipts

2. Enter all the information as usually as normal receipts except Receipt Type
3. Select Miscellaneous for Receipt Type

4. Select activity from list of values ex: payment to customer

5. Save the information.

3. On-Line Inquiry

3.1 Reviewing Customer Account

Receivables let you view customer account information in many ways. You can view the
total amount overdue for a customer or customers in the Account Summary window. You can
view all transactions that are past due for a specific customer in the Account Details window.

Receivables display a customer's current account balances in your functional currency using
the most recent exchange rate.

Navigation Path: Collections > Customer Accounts

To display a customer's account information in summary form:

1. Navigate to the Customer Accounts window.

2. Enter selection criteria in the Find Customer Accounts window. Leave a field blank
If you do not want to limit your query to accounts matching that criteria.

Suggestion: Check the Display Currency check box to view additional currency
information such as Currency Code, Credit Limit, Credit Available, Entered Balance,
Entered Amount Past Due, Entered Finance Charges, and Entered Open Credits. If
you check this check box, you can further limit your query by entering a Currency
code. To view each customer's Bill To location, check the Display Locations check
box.

3. Choose the Find button.

Navigation Path: Collections > Account Overview

To view the total number and amount of a customer's transactions in summary form:

1. Navigate to the Find Account Overview window.

2. Enter the Customer Name or Number to view in the Find Account Overview window.
To limit your query, enter selection criteria. Leave a field blank if you do not want to
limit your query to transactions matching those criteria.

3. Choose an Amount Type of Original Amount for viewing transaction totals by their
entered amounts. Choose an Amount Type of Amount Due Remaining for viewing. If
you do not choose an Amount Type, Receivables displays transactions by the amount
due.

Note: If you enter a Transaction Currency, items and amounts returned by your query
will be based on the currency of your customer's transactions, not their receipts (in a
cross currency receipt application, the receipt currency is not always the same as the
transaction currency).

4. Choose the Find button.

4. Receivables Posting To General Ledger

4.1 Run General Ledger Interface

To create journal entries for Oracle General Ledger for the invoices and receipts:
Navigation Path: Interfaces > General Ledger

Select Single Request and say OK

1. Enter the Start date and Post through date. The dates must be within both an open
receivables period and an open or future General Ledger period. When you enter a
start date, the default GL end date is the last day of the period that you entered for the
GL start date.
2. The GL Posted Date is defaulted to the system date. Receivables updates all of the
posted transactions that you transfer to your general ledger or the general ledger
interface area with the GL posted date you enter.

3. Choose to post by Detail or Summary in the Post in Summary field.

4. Enter the Start date and Post through date. The dates must be within both an open
receivables period and an open or future General Ledger period. When you enter a
start date, the default GL end date is the last day of the period that you entered for the
GL start date.

5. Run Journal Import is defaulted to Yes. If you choose No, you would have to import
the journals manually from the Oracle General Ledger.

6. Submit the request. A request id will be generated

7. Query the View �Request window to view the request.

4.2 Controlling the Status of AR Accounting Periods

When you update an AR period status to Closed, Receivables automatically checks if you
have any unposted invoices or receipts in that period. Post all the invoices and receipts and
then close your period.

Navigation Path: Control > Accounting > Open/Close Periods

In the AR Accounting Periods window, update the Period Status to one of the following:

 Closed
Not allowed to do transaction entry and posting in a Closed period.
 Close Pending
 Similar to Closed but does not validate for Unposted items.
 Future
Allow transaction entry in a Future period. However, you cannot post in this period until
you open it.

 Not Opened
Not allowed to do transaction entry and posting in a Not Opened period.

 Opened
Receivables allow transaction entry and posting in an Open period.

5. Maintain Customer Master

5.1 Entering Customer Master Data

Navigation Path: Customer > Standard

The Find/Enter Customers window will be displayed.

Enter the customer name in the Name field and click on Find. The same window is used for
creating new customers and querying the existing customers. If the customer is new the
following window will be displayed.
Upon clicking on New button the following window appears

In the Customers-Standard window, enter the following information:

1. Enter a unique customer Number if the customer number (System Options: Automatic
Customer Numbering) is not being set to auto-generate by the system.

The 'DEFAULT' profile class is provided by the system. You can change to assign a
profile class that you have defined. Refer to 5.2 for defining customer profile classes.

Under the following alternative regions in the Customers-Standard window, enter the
following information:

Classification:

1. Select Customer for Use.

2. Enter Reference as an unique customer reference for each customer. If not entered,
the system would auto-assign a unique numeric code as the Reference.

3. Select the Sales Channel from the List of Values.

4. Select the Price List from the List of Values for that is tied to this particular customer.

Profile : Transaction:

1. Select the Payment Terms from the List of Values.

Profile : Amounts:
1. Enter the Credit Limit and Order Credit Limit in the respective currency for this
customer.

Addresses:

1. Choose the New button to enter new addresses.

2. Enter the address information.

3. Enter the Reference as an unique address reference for this customer. If not entered,
the system would auto-assign an unique numeric code as the Reference.

4. Select the Usage of the entered address from the List of Values.

Note: You could enter as many addresses as required. Each address could have more
than one usage being assigned. However, there should be only one primary Bill-To and
Ship-To.

5. Save your work.

6. To continue adding addresses to this particular customer, place your cursor at any of
the address header fields and then click on the '+' button at the Toolbar. Repeat steps
2 to 5.

After entering all the addresses for this customer, assign the Tax Code and Salesperson to the
customer's primary Bill-To address. Query for the address with the primary Bill-To usage.
Choose the Open button to open this Bill-To address.
Business Purposes:
1. Select the Tax Code from the List of Values.

2. Select the Salesperson from the List of Values.

Note: The system uses this Tax Code and Salesperson as the default when you enter
transactions for this customer. This selected Salesperson would determine which GL accounts
to post to. The options set for the address take precedence over those set at the customer
level.

3. Save your work.

(Optional) Contacts: Telephones:

1. Enter the Contacts information for this customer.

2. Save your work.

(Optional) Contacts: Roles:

You can define one or more roles for each contact that you assign to a customer or address.
Save you work after entering the Contacts Roles information.

5.2 Defining Customer Profile Classes

Customer Profile is used to group customers with the similar credit worthiness, business
volume and payment cycles. For each profile class, you can define information such as credit
limits, payment terms, statement cycles, invoicing and discount information. You can also
define amount limits for your finance charges, dunning and statements for each currency in
which you do business.

Navigation Path: Customer > Profile Classes

Prerequisites

Define customer profile Quick Codes

Define statement cycles
Define dunning cycles
Define collectors
Define payment terms
Define Auto Cash rule sets
Define System Options
Define grouping rules
Define currencies

1. Navigate to the Customer Profile Classes window.

2. Enter a Name and a description of this profile class.

3. Check the Status checkbox to make this profile class active. Active profile classes
will appear in the Profile Class field List of Values in the Customers-Standard
window.

4. Enter the other profile class information.

5. Open the Profile Class Amounts alternative region. Enter the Currency in which the
customers assigned to this profile class will do business.
6. Save your work.

ANNEXES
A. Frequently Used Standard Reports

1. Accounting Reports

Account Status Report

Use this report to review your customer accounts. For each customer in your Account
Status report, Receivables prints all open debit items, credit items, and total balance due
in your functional currency.

Adjustment Approval Report

Use the Adjustment Approval Report to see your transaction adjustments with
information about their status, creator, reasons, GL date and amount. Adjustments include
manual adjustments, Auto Adjustments, invoices applied to commitments, and credit
memos applied to invoices that are against commitments.

Adjustment Register
Use the Adjustment Register to review approved adjustments. Adjustments include
manual adjustments, automatic adjustments, invoices applied to commitments, and credit
memos applied to invoices that are against commitments.

Applied Receipts Register

Use this report to review all activity of a receipt. You can review how your customers'
receipts were applied to invoices and debit memos or reversed from invoices and debit
memos. Receivables let you specify the application date range so you can see the exact
information you require. The Applied Receipts Register prints all applications within the
date range that you specify regardless of check date.

Bad Debt Provision Report

Use this report to review your bad debt exposure. Receivables use the percent collectable
value you specify for your customer to calculate your bad debt provision. For each
customer in your report, Receivables prints all open debit items, unapplied receipts, and
on-account credits, and the provision for bad debt based on the percent collectable. You
specify the percent collectable for your customer in the Customer Profile Classes
window.

Billing and Receipt History

Use this report to review a detailed list of transactions for the date range that you specify.
You can also see all the activities against each transaction. This report prints one line for
each activity against the transaction.
Billing History Report

Use this report to review a summarized history of transactions that affect your customer's
invoices, commitments, debit memos, chargebacks, and on-account credits. This report
includes the original transaction amount, the current balance due, the sum of all payments
applied to this debit item, total credit memo amounts that affect this item, and total
adjustment amounts for this item. Receivables prints one line for each item and
summarizes all of the activity associated with each item for you.

Cross Currency Exchange Gain/Loss Report

Use this report to review detailed information about your cross currency settlements.

Invoice Exception Report

Use this report to help you match your revenue accounts to your accounts receivable.
Receivables list all transactions where Open Receivables is set to No. These transactions
appear on your Transaction Register, but do not display in your aging.

Invoices Posted to Suspense

Use this report to view a list of all transactions that have revenue amounts posted to
suspense accounts. Revenue amounts may be posted to a Suspense account if you are
importing invoices through AutoInvoice and the Amount you specified for an invoice line
does not match the Price * Quantity. Receivables groups and prints revenue amounts by
company, postable status, and currency

Journal Entries Report

This report, in conjunction with the Account Analysis report in Oracle General Ledger,
provides information needed to reconcile your accounts receivable sub-ledger with the
General Ledger. Using this report you can review the details that make up your general
ledger journal entries.

Receivables provides you with four different parameters that enable you to generate
multiple formats for this report. These four parameters are Detail by Account, Detail by
Category, Summary by Account, and Summary by Category. You can select any one of
these formats, or a combination of one or more.

Journal with GL Details Report

Use this report to identify the General Ledger journal entries imported from particular
transactions in Receivables. Transactions that have not been transferred to General
Ledger are marked with an indicator. You can list your transactions either sorted and
grouped by Document Sequence Number or the GL Date of the transactions.
Miscellaneous Transactions Report

Use this report to review your miscellaneous receipts activity. You enter your non-invoice
related receipts such as investment income, interest income, refunds, and revenue from
stock sales as miscellaneous transactions in the Transactions window. Receivables prints
deposit date, batch information, receipt information, code combination, and the percent
allocated to each account for each receipt.

Projected Gains and Losses Report

Use this report to review open foreign currency invoices, debit memos, and chargebacks
revalued according to the revaluation rate that you specify. Receivables compare the
revalued amount of each debit item with the entered amount and print the unrealized gain
or loss. Receivables automatically sort report information by customer name and then by
invoice type for each customer.

Receivables prints the total debit item foreign currency amount for each invoice type, by
currency. Additionally, Receivables prints the unrealized gain or loss for each transaction
type and subtotals for each transaction type and customer. This report includes a Currency
Totals section so you can review your unrealized gain and loss totals by currency.

Receipt Analysis - Days Late Report

Use this report to review your customer receipts. You can easily see which customers are
constantly past due with their receipts. This report provides details of each receipt by
customer, including the receipt number, amount paid, and days late. Receivables also
calculate the weighted average days late for each customer so you can see how costly the
late receipts are to your company.

Receipt Register

Use this report to review a list of receipts for the date range that you specify.

Receipt Journal Report

Use this report to review details of receipts that appear in your Journal Entry report. The
Journal Entries report shows the receipt numbers that contribute to a particular GL
account. Using the receipt number you can see the detailed information on the Receipt
Journal report.

Reversed Receipts Report

Use this report to review receipt reversals. You reverse receipts when your customer stops
the payment or when your payment comes from an account with non-sufficient funds.

Sales Journal by Customer

Use this report to review all transactions. The summary totals for the sales journal are by
Posting Status, Company, and Transaction Currency.
Sales Journal by GL Account

Use the Sales Journal by GL Account with the following formula to ensure that the
Transaction Register matches your Sales Journal. You also use the Sales Journal when
you balance your accounts receivable aging to your general ledger.

Transaction Reconciliation Report

Use this report to identify the General Ledger journal entry lines imported from specific
transactions in Receivables. Transactions that have not been transferred to General
Ledger are marked with an indicator.
This report totals the debits and credits for each transaction, customer, and customer site.

Unapplied Receipts Register

Use the Unapplied Receipts Register to review detailed information about your customers
on-account and unapplied payments for the date range that you specify. You can use this
report to determine how much your customer owes after taking into account all onaccount
and unapplied amounts. Receivables displays information about your on-account
or unapplied payment such as GL date, batch source, batch name, payment method,
payment number, payment date, on-account amount, and unapplied amount.

2. Collection Reports

Aging - 4 and 7 Bucket Reports

Use the Receivables Aging - 4 Bucket and the Aging - 7 Bucket reports to review
information about your open items within either four or seven aging buckets. These
reports can print both detail and summary information about your customer's current and
past due invoices, debit memos, and chargebacks. Receivables also give you the option to
see credit memos, on-account credits, unidentified payments, and on-account and
unapplied cash amounts.

Aging Reports

Use Aging reports to review information about your open items. These reports can print
both detail and summary information about your customer's current and past due invoices,
debit memos, and chargebacks. Receivables also give you the option to see on-account
credits, and on-account and unapplied cash amounts.

Collections by Collector Report

Use this report to review payment applications that each collector helped to collect. You
also use this report to see which debit items are fully paid to determine how effective your
collectors are at collecting customer payments. Receivables automatically sort your
information by collector and prints a line for each payment received within the cash
collection date range that you specify.
Past Due Invoice Report

Use this report to view information about your customer's past due invoices, debit
memos, deposits, chargebacks, and guarantees.

3. Listing Reports

Customer Listing Detail and Summary Reports

Use the Customer Listing Detail report to review detail customer information entered for
each customer.

Use the Customer Listing Summary report to review summary information about your
customers. You can view customer name, customer number, status, and any addresses and
site uses you entered for your customers.

Customer Profiles Report

Use this report to review customer profile information assigned to each customer or
customer site. You can also review any changes made to your existing customer profiles
in the Customer Profile Classes window.

Incomplete Invoices Report

Use this report to review all of your incomplete invoices, debit memos, credit memos, and
on-account credits. Incomplete invoices do not update your open Receivables balance nor
do they display on your aging. Use the Transactions window to complete your invoice or
debit memo once you have updated them. For credit memos and on-account credits, use
the Credit Memos window.

Tax Exempt Customer Report

Use this report to review customers with a tax exemption. Full tax exemptions are
assigned in the Tax Exemptions window. For each exemption, Receivables lists the
customer name, customer number, location code, site, tax code, the percentage of the
customers debt that is exempt, reason code for the exemption, the date range when it is
active, and the exemption status.

Standard Memo Lines Listing

Use this listing to review all standard memo lines you entered in the Standard Memo
Lines window. You can enter standard memo lines for charges, freight, line, and tax.
Receivables display all information you entered for each standard memo line.
4. Other Reports

Deposited Cash Report - Applied Detail/Open Detail Reports

These reports let you view your daily cash activity and to reconcile Receivables with your
bank statement. The Applied Detail report lists all applied amounts, unapplied amounts,
and applied miscellaneous cash. The Open Detail report lists the total applied, unapplied,
NSF, and on-account amount for each deposit date. Receivables prints information based
on the deposit date you enter in the QuickCash and Receipts windows.

Tax Received Report

Use this report to review the amount of taxes you received for each taxable debit item.
The Tax Received report automatically sorts by tax code and lets you see how much tax
you received for the GL date range that you specify or for a specific tax code.

Transaction Detail Report

Use this report to review all of the information you entered for your invoices, credit
memos, debit memos, chargebacks, guarantees, and deposits.

5. Tax Reports

Tax Code Listing

Use this report to review the tax codes that you have defined. For each tax code,
Receivables lists the tax rate, tax type (VAT or Sales Tax), whether Ad Hoc tax is
allowed, and the date range that the tax code is active.

B. Navigation Path Quick Reference

Note: Text in brackets ([ ]) indicates a button.

Window Name Navigator Path

Account Details Collections->Account Details

Account Overview
Accounting Calendar
Accounting Periods
Aging
Alternate Name Receipt Matches
Adjustment Approval Limits
Aging Buckets
Aging
Approve Adjustments
Assign Flexfield Security Rules
Assign Key Flexfield Security Rules
Assign Security Rules
Auto Cash Rule Sets
Auto Invoice Grouping Rules
Collections->Account Overview
Set Up->Financials->Calendars-> Periods
Accounting->Open/Close Periods
Collections->Aging
Customers->Alternate Name Matches
Set Up->Transactions->Adjustment Limits
Set Up->Collections->Aging Buckets
Collections->Aging
Control->Adjustments->Approve Adjustments
Set Up->Financials->Flexfields-> Descriptive->Security->Define
Set Up->Financials->Flexfields-> Descriptive->Security->Define
Set Up->Financials->Flexfields-> Descriptive->Security->Define
Set Up->Receipts->AutoCash Rule Sets
Set Up->Transactions->AutoInvoice ->Grouping Rules
Automatic Accounting
Automatic Payment Programs
Bank Charges
Banks
Category Codes
Category Sets
Clear/Risk Eliminate
Collectors
Completed Requests
Concurrent Requests Summary
Conversion Rate Types
Copy Transactions
Correspondence
Countries and Territories
Create Auto Adjustments
Credit Transactions
Cross Validation Rules
Currencies
Customer Accounts
Customer Calls
Customer Interface
Customer Merge
Customer Profile Classes
Customers Quick cust.htm -
t_cust_bas
Window Name
Customers Standard
Customers Summary
Daily Rates
Default Category Sets
Define Security Rules
Descriptive Flexfield Segments
Distribution Sets
Document Sequences
Dunning History
Dunning Letter Sets
Dunning Letters
F4 Define Organization
Freight Carriers
GL Accounts
Interface: Customer
Interfaces: Auto Invoice
Inventory Delete
Invoice Line Ordering Rules
Invoicing and Accounting Rules
Item Status Codes
Item Tax Rate Exceptions
Key Flexfield Security Rules
Lockbox Transmission History
Lockboxes
Lockbox Transmission Data
Memo Lines
Open/Close Accounting Periods
Set Up->Transactions-> Auto Accounting
Set Up->Receipts->Receipt Programs
Set Up->Receipts->Bank Charges
Set Up->Receipts->Bank
Set Up->Transactions->Item-> Category->Define->Category
Set Up->Transactions->Item-> Category Define->Default Sets
Receipts->Clear/Risk Eliminate
Set Up->Collections->Collectors
Control->Requests->View
Control->Concurrent
Set Up->Financials->Currencies-> Rates->Types
Transactions->Copy
Collections->Correspondence
Set Up->System->Countries
Control->Adjustments->Create Auto Adjustments
Transactions->Credit Transactions
Set Up->Financials->Flexfields-> Key-> Rules
Set Up->Financials->Currencies-> Define
Collections->Customer Account
Collections->Record A Call
Interfaces->Customer
Customers->Merge
Customers->Customer Profile Classes
Customers->Customer Quick
Navigator Path
Customers->Customer Standard
Customers->Customer Summary
Set Up->Financials->Currencies-> Rates->Daily
Set Up->Transactions->Item-> Category->Define->Sets
Set Up->Financials->Flexfields-> Descriptive->Security->Define
Set Up->Financials->Flexfields-> Descriptive->Segments
Set Up->Receipts->Distribution Sets
Application->Document->Define (use System Administrator responsibility)
Collections->Account Details. Choose Dunning History button.
Set Up->Print->Dunning Letter Sets
Set Up->Print->Dunning Letters
Set Up->System->Organization
Set Up->System->QuickCodes-> Freight
Set Up->Financials->Combinations
Interfaces->Customer
Interfaces->AutoInvoice
Items Set Up->Transactions->Item->Delete Items
Set Up->Transactions->AutoInvoice ->Line Ordering
Set Up->Transactions->Rules
Set Up->Transactions->Item->Status
Set Up->Tax->Exceptions
Set Up->Financials->Flexfields->Key ->Security->Define
Receipts->Lockbox->Transmission History
Set Up->Receipts-> Lockbox->Lockbox
Receipts->Lockbox->Maintain Transmission Data
Set Up->Transactions->Memo Lines
Accounting->Open/Close Periods
Payment Methods
Payment Programs
Payment Terms
Period Rates
Period Types
Print Accounting Reports
Print Dunning
Print Invoices
Print Statements
Profile User Values
Quick Codes Demand Class
Quick Find by Alternate Name
Receipt Batches Summary
Receipt Batches
Receipt Classes
Receipt Sources
Receipts Summary
Receipts
Receivables Activities
Receivables Quick Codes
Remit-To Addresses
Remittances Summary
Remittances
Request Sets (User Mode)
Requests Accounting
Requests Collection
Requests Listing
Requests Other
Requests Submit
Run AutoInvoice
Run Customer Interface
Run General Ledger Interface
Run Revenue Recognition
Run Tax Rate Interface page
Sales Tax Rates
Salespersons
Scheduler
Segment Values
Set of Books
Shorthand Aliases
Standard Memo Lines
Standard Messages
Statement Cycles
Submit Lockbox Processing
System Options
Tax Authorities
Tax Codes and Rates
Tax Exemptions
Tax Locations and Rates
Tax Options
Territories
Transaction Batches Summary
Transaction Batches
Transaction Overview
Transaction Sources
Transaction Summary
Set Up->Receipts->Receipt Classes
Set Up->Receipts->Receipt Programs
Set Up->Transactions->Payment Terms
Set Up->Financials->Currencies-> Rates->Period
Set Up->Financials->Currencies-> Rates->Type
Reports->Accounting
Print->Documents->Dunning
Print->Documents->Invoices
Print->Documents->Statements
Control->Profile Options
Set Up->System->QuickCodes-> Demand Class
Customers->Quick Find by Alternate Name
Receipts->Receipts Summary
Receipts->Batches
Set Up->Receipts->Receipt Classes
Set Up->Receipts->Receipt Sources
Receipts->Receipts Summary
Receipts->Receipts
Set Up->Receipts->Receivable Activity
Set Up->System->QuickCodes-> Receivable
Set Up->Print->Remit To Addresses
Receipts->Remittances
Receipts->Remittances
Control->Requests->Set
Reports->Accounting
Reports->Collections
Reports->Listing
Reports->Other
Control->Requests->Run
Interfaces->AutoInvoice
Interfaces->Customer
Interfaces->General Ledger
Control->Accounting->Revenue Recognition
Interfaces->Tax Rate
Set Up->Tax->Sales Tax Rates
Set Up->Transactions->Salespersons
Collections->Scheduler
Set Up->Financials->Flexfields-> Descriptive->Values
Set Up->Financials->Books
Set Up->Financials->Flexfields->Key ->Aliases
Set Up->Transactions->Memo Lines
Set Up->Print->Standard Messages
Set Up->Print->Statement Cycles
Interfaces->Lockbox
Set Up->System->System Options
Set Up->Tax->Authorities
Set Up->Tax->Codes
Set Up->Tax->Exemptions
Set Up->Tax->Locations
Set Up->Tax->GL Tax Assignments
Set Up->Transactions->Territories
Transactions->Batches Summary
Transactions->Batches
Collections->Transaction Overview
Set Up->Transactions->Sources
Transactions->Transaction Summary
Transaction Types Set Up->Transactions->Transaction Types
Transactions Transactions->Transactions
Transactions Summary Transactions->Transactions Summary
Transmission Formats Set Up->Receipts->Lockbox Transmission
Units of Measure Classes Set Up->System->UOM->Class
Units of Measure Set Up->System->UOM->UOM
Viewing Requests Other->Requests->View