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This whitepaper discusses on the importance of New Age Skills in the VUCA world and
how it could be developed through a holistic online approach.
Prepared for Talentpepz by Dr. Fazalur Rahman and Professor M. Syed Ahmed.
TABLE OF CONTENTS
Introduction ........................................................................... 2
Hard and Soft Skills.............................................................. 2
The Challenge........................................................................ 3
Employers Need.................................................................... 3
New Age Skills ....................................................................... 3
Learning and Development ............................................. 4
Conclusion .............................................................................. 4
Business Model ..................................................................... 5
Specialised Competency Framework............................ 5
Assessment Tools.................................................................. 5
e – Learning............................................................................ 5
LMS............................................................................................ 5
Gone are those days when a Bachelor or Master’s What may appear true today could be proven to be false
degree would act as a passport to a dream job. tomorrow. The jobs that students aim for after they
Nowadays, employers expect leadership and other graduate may not even exist.
soft skill qualities in employees along with their Teaching them ideas and facts, without teaching them how to
academic credentials. apply it in real-life settings, is no longer enough. For this reason,
In this New Age, information and knowledge are students need to be taught how to process, analyze, and use
INTRODUCTION increasing at an astronomical rate. Students and information. They need non-technical skills such as
graduates cannot learn in-depth about every subject. communication, emotional intelligence and risk management
Today the emphasis is more on hard skills than on without the help of professional support. Vast research and expert
developing a spirit of enquiry, which is the most opinions have been sought in the effort to determine the specific
predominant factor to achieve success. An all-rounded soft skills needed for the younger generation (p21.org).
development of complementary human intelligences and
abilities like creativity and inter-personal skills is
underdeveloped. “Competencies play a critical
role in providing purpose, clarity
HARD Academic and technical skills (hard skills) are tangible, can
and focus to enhance the
AND SOFT SKILLS be more easily defined, observed and measured. However, productivity of the workforce.”
- Zenger & Folkman
the measurement of personal and interpersonal skills are
intangible and difficult to define, observe and measure
The globalization of the industries and the across as competent individuals in any given situation.
consequent spurt in the job scene has suddenly found Qualifications is often embarked as a key factor for
us the need of soft skills. The employers when selecting suitable candidates. However,
recent NASSCOM report employers want to select, retain and promote individuals
endorses this fact by stating
25% 75%
Employable Unemployable
Graduates Graduates who are dependable, resourceful, and ethical and possess good
that 75 % of the graduates are
leadership skills.
not employable since the focus
is always on academics and
EMPLOYERS NEED Ideally, it is the combination of soft and hard skills that helps
theory.
individuals to develop and maintain sustainable careers. The
Hard and soft skills empower the aspirants to
21st century alone has borne witness to a change in how soft
understand who they are and how best they can come EMPLOYERS NEED
What are New Age skills? At Talentpepz we name soft world that is shrinking rapidly to meld more multiculturism
skills as New Age skills. They are your personality that at the work place.
are coming to the forefront as professional assets like
problem solving, teamwork and adaptability to * An US Army acronym coined
change. The truth is, we have transitioned to a society to specify Volatility,
Uncertainty, Complexity
where it is important to have knowledge but also
and Ambiguity.
NEW AGE SKILLS critical to have the skills to deal with people, find
solutions to problems and be adaptable in the VUCA*
The sheer number of unemployed graduates endorses the importance of soft skills. Education and technical skills provide
opportunity which can be capitalised only with the command over soft skills. It sets up a step higher and makes them stand out
of the competition. Having the required New Age skills provides the right foundation for professional and personal growth.
CONCLUSION
FRAMEWORK
S.K. CHANDRAKUMAR
OUR
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