Questionnaire for Employees.

Dear Respondents,
I am a student of M.phil in the field of Business Studies, Sardar Bahadur Khan Women's University. The
purpose of this questionnaire is to collect primary data for conducting a study on the topic: Effect of
employee’s cynicism and emotional burnout on employee’s performance In Quetta
Balochistan . In this regard I kindly request the Employees of Hotels and restaurants located in Quetta
Balochistan to provide me reliable information that is to the best of your knowledge so that the findings
from the study will meet the intended purpose. I strongly assure you of confidential treatment of your
responses and would like to extend my deep appreciation in advance for being a volunteer to devote your
valuable time in filling this form.

Background Information:
Please tick () the option which most accurately represents your information.
1. Organization's Name: _______________________________________.
2. Qualification: Metric BA Master M.phil PHD
3. Business type : Restaurant Hotels
4. Designation: waiter Cook/Chef Manager CEO
5. Department: ____________________________
6. Gender: Male Female
7. Age : 15-35 36-45 46-56 above 60
8. Marital Status: Single Married other
9. Monthly Income: 15000-25000 25000-45000 45000-65000 65000-75000

Please Tick ()the response that most accurately represents your level of satisfaction.
Strongly Disagree

No. Please mention your level of agreement on the Strongly Agree

following statements.
Disagree

Neutral

Agree

5-point Likert scale (1= strongly disagree; 2=

disagree; 3= neutral;
4= agree; 5= strongly agree).
Employee Cynicism
1 My company sufficiently supports me in what and who
I am.
2 I see enough similarity between what my company says
it will do and what it actually does.
3 My company's policies, goals and practices seem to
have little in common.
4 The top-management of my company does not make
 too much money in comparison with what I make.
5 I do not feel frustrated by how I have been treated by
my organization.
6 I am not afraid to be fired.
7 My company do what it says.
8 My company does not reward my hard work.
9 I feel betrayed by my organization.
10 I get back enough from the profit my company makes.
11 I feel anger towards my organization.
12 My organization does more for me than is strictly
necessary.
13 I believe that my company does what it promises to do.

Strongly Disagree
No. Please mention your level of agreement on the

Strongly Agree
following statements.

Disagree

Neutral

Agree
5-point Likert scale (1= strongly disagree; 2=
disagree; 3= neutral;
4= agree; 5= strongly agree).
Employee Burnout
1 Worry at night, have trouble falling asleep.
2 Feel less competent than before.
3 Feel less effective than before.
4 Consider yourself unappreciated on the job.
5 Feel tired/ fatigued rather than energetic even when
you get enough sleep.
6 Dread going to work.
7 Feel angry, irritated, annoyed in people around you.
8 Suffer from physical complaints.
9 See close friends and family less often.
10 More forgetful( about appointments, deadlines,
personal possessions) .
11 Always watch the clock during working hours.
12 Avoiding Conversation with co-workers.
13 Having difficulty in finding job.
Strongly Disagree

No. Please mention your level of agreement on the

Strongly Agree

following statements.
Disagree

Neutral

Agree

5-point Likert scale (1= strongly disagree; 2=

disagree; 3= neutral;
4= agree; 5= strongly agree).
Employee Performance
1 I am a self motivated person.
2 I am clear about my duties and responsibilities.
3 I enjoy my work.
4 I receive the respect I deserve from my
colleagues.
5 The rewards for success are greater than the penalties
for failure.
6 The manager encourages me at work.
7 I gain personal growth by learning various skills in my
work.
8 I have the tools and resources to do my job
well.
9 I could clearly define quality goals in my work.
10 My skills and abilities are put into good use in
my work.
11 I am satisfied with my benefit packages.
12 I am rewarded for the quality of my efforts.

thank you :)