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Chapter I

The Problem and It’s Background

Introduction

Enrollment System is the primary concern of every schools and students at the start

of every semester. Every student who wants to enroll to a certain school or institution

needs to comply with the requirements needed. According to Collins Dictionary,

Enrollment is the act of enrolling at an institution or in a class.

Our School, the Laguna State Polytechnic University – San Pablo City Campus also

conducts enrollment every start of new semester. As one of its students, we experience

a lot of things throughout the enrollment process and we want to conduct a research

to know if the students are satisfied with its current enrollment system.

I. Background of the Study

Enrollment system has been a part of every schools since the establishment of

education system. It is a combination of several processes one’s should go through to

be fully eligible of the services of the school.

Free tuition was implemented by the government on A.Y. 2018 – 2019 1st semester.

Hence, the enrollment at the Laguna State Polytechnic University – San Pablo City

Campus before the implementation included the payment of tuition and miscellaneous

at the accounting office which resulted in a long queue of students. After the
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implementation of free tuition, the long queue was gone and the enrollment process

was reduced to only a day to finish.

The removal of payment method has been very helpful not only to the students, but

also for the staff of the school. We chose to conduct this research to know if the current

enrollment system is satisfactory to the students or it needs revision to enhance the

experience of the enrollment process.

II. Statement of the Problem

The study was conducted to know the students’ perception about the recent

enrollment system. It can also be used for the revision of the enrollment system in the

near future. The study aims to answer the following:

i. How satisfied were the experience of students in terms of the ff. criteria?

1. Staffs’ accommodation

2. Venue

3. Time taken to finish a post

ii. Does the ff. have an effect on the students’ rating for the enrollment

system?

1. Year level

2. Course

3. Gender

III. Research Hypothesis

The primary objective of the study is to know the satisfactory rate of LSPU-SPCC

enrollment system according to its student.


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Our hypothesis is that the enrollment system is fairly satisfactory due the inability

of the school to provide a better venue for the main process of the enrollment

system. The gymnasium houses the core process of the enrollment and most

students find it not pleasing due to lack of proper ventilation and lack of chairs to

accommodate students.

IV. Objectives of the Study

The objective of the study is to know how satisfied are the enrollees of the A.Y.

2018-2019 1st year of the LSPU – SPCC. It can also be an input for the future revision

of its enrollment system.

V. Scope and Limitation of the Study

The study focuses solely on knowing the satisfactory rating for the enrollment

system for A.Y. 2019 – 2020 1st semester.

VI. Significance of the Study

The results of the study will be a great benefit to the University, this study will

provide information regarding the students’ satisfactory rating on the enrollment

system. This will also administer the University to find some improvements to the new

enrollment system by comparing it from the previous ones.

VII. Conceptual Framework

What is the Why is it a How it should be Why it should be What is the


problem? problem? solved? solved? purpose of the
study?
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Knowing the Enrolment Conduct survey to To counter To improve the


perception of process takes know the perception possible current
students towards to much time of students to the inconvenience/dis enrollment
the current to be current enrollment comfort that a process to
enrollment completed. In system, ask for student may have entertain more
system of Laguna some cases, it possible been encountered enrollees with
State Polytechnic takes 2 – 3 improvement that during less
University-San days to they think will help enrollment. inconvenience/
Pablo City Campus complete the lessen the stated discomfort on
process problem. their part.
Is it good or It
needs more
improvement

VIII. Operational Definition of Terms

Students – the respondents of the survey of our research.

Enrollment system – the step-by-step process of enrollment from filling-up pre-

enrollment form to printing of certificate of registration.


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Chapter II

Review of Related Literature

I. Perception of students

a. Duration of enrollment

b. Staff’s accommodation

II. Venue

III.

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