RISK ASSESSMENT AND CONTROL

Department Marketing – Front Desk Section Date of Identification and Assessment Feb 04, 2019
Process Front Desk
Assessed by Riza Mae Rico Approved by Glazel P. Dela Torre

ACTIVITY RISK OF RISK FROM EFFECT OF RISK RISK SEVERITY (1-4) RISK RISK RESPONSE SEVERITY (1-4) RISK MONITORING PLAN

LIKELIHOOD (1-4)
CONTROL RATING RATING

LIKELIHOOD

RESPONSIBILITY
AVERAGE

AVERAGE
OPERATIONS

OPERATIONS
MEASURES

FREQUENCY
FINANCIALS

FINANCIALS
CUSTOMER

CUSTOMER
BUSINESS

BUSINESS

METHOD
PEOPLE

PEOPLE
Filling up of Multiple Patient Name Patients Multiple Verbal 3 3 3 3 3 3 9 Following the 1 3 3 3 3 1 3 Records Quarterly IT and
Patient Entry Wrong Spelling Records in Verification verification Checking FDO
Information and/or Wrong Consultation upon entry upon entry in and
Information wrote
Sheet in the system Database
by patient
companion HIS/Bizbox Clean Up