Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Politics
• Jersey is a British Isle
• It is a Crown Dependency and is NOT part
of the UK
Location of • Autonomous government – ‘States of
Jersey, Channel Jersey’
Islands
Economy
• Financial services as the dominant industry,
followed by tourism and agriculture
(Source: States of Jersey Statistics Unit, 2011)
Traditional Seaside Resort
St Brelade’s Bay
Beach experience
St Ouen’s Bay
Rural experience
Urban Experience
St Helier, Jersey
Heritage Sites
Structure:
• The PPP would be a relationship between EDD and the industry
Funding:
• Initial funding from EDD, with subsequent funding dependent on the PPPs
ability to generate private funding
• The PPP would not benefit from centralised EDD support (HR, finance, IT)
A Public-Private Partnership for
Jersey’s Tourism Marketing – 6 key Objectives
6. To operate with a private sector culture and deliver quicker and more
effective decision making
‘What is clear is that, whilst there are many
different organisational models from which
Jersey could learn, our circumstances are unique
and will require a specific Jersey solution’
(EDD, 2009:8)
Methodology
Pilot Study: Data collection phase 1
The ‘Jersey case’:
• Unusual political, economic & social characteristics
• Applicability of findings to other similar SIEs
Sample:
• 5 x key respondents – Jersey travel, accommodation and hospitality reps
Limitations:
• Timing of the data collection coincided with confidential talks
Considerations:
• Anonymity of the respondents
• ‘Insider’ status of the researcher
The Findings: ‘a marketing organisation
does not sit well in a civil
Why a PPP for Jersey Tourism? service department. The
two cultures are, to me,
entirely different…’
‘to create a more
commercially focused
organisation…’
‘drive money to the
sales end and away
‘Hiring and firing
from the back
would be that much
office…’
easier…’
‘I absolutely don’t
think they’re ‘Use experienced and
[Jersey Tourism] specialist professionals to
are accountable execute the strategy as
enough…’ opposed to generalists…’
The Findings:
Obstacles to the PPP? ‘Obviously, there are
significant additional
costs…’
‘there were clearly going to
be some major problems
devolving staff from a
government run civil service
department into a
commercial organisation…’ ‘It’s quite difficult, firstly, to get the
sector together, and then secondly
it’s quite difficult to get them to
agree on anything!’
Competition
Personalised with the Small island
Collaboration
politics finance mentality
industry
Does this sound familiar… ?
Any questions?
Thank you!