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2. At 12:15, what does Mr. Otani mean when he writes, “Sure thing”?
a. He has confirmed the arrival time of a flight.
b. He is certain he will be able to find a parking place.
c. He agrees to wait at the door near the customs area.
d. He knows Mr. Bach must pass through customs.
14. What ideas might Henrikson offer to Pederson if he checks the notice?
a. They could call the city for parking advice.
b. They could make a reservation with the receptionist.
c. They could ask clients not to forget their passes.
d. They could each give up an employee pass.
22. Why was Mr. Reyes NOT offered the position for which he applied?
a. He lacked the proper experience for it.
b. He was overqualified for it.
c. It had already been filled.
d. The company decided not to fill it.