ICT60115 - Advanced Diploma of Information Technology

ICTICT610 Manage copyright, ethics and privacy in an ICT

environment

Candidate’s Name

Assessor’s Name Date

Submission Details
This assessment task is to be submitted online by the due date specified by your Trainer/Assessor
which is labelled on Moodle. Your assessor must approve any variations to this arrangement in
writing.

Submit a file with the required evidence attached as per

 Specifications below

 Acknowledgement of original work, free from plagiarism. (Assessment plan)

 Special needs (considerations if required see Access & Equity Policy)

 Naming document files when submitting assessments (check Assessment Plan)

 Identifying the Unit, Assessment Number, student name, student number, date and page
number (preferably) in the Footer

 Assessor’s additional and particular instruction/s.

Assessment Overview
This Assessment will assess Evidence of the ability to:
 use network administrative tools to carry out system administration tasks
 manage the network file system
 create the network configuration required by the client
 provide user services and user accounts
 provide backup and service restoration capability.

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ELEMENT PERFORMANCE CRITERIA
Elements describe the Performance criteria describe the performance needed to
essential outcomes. demonstrate achievement of the element.
1. Manage adherence to 1.1 Review current Australian copyright law, and in particular
copyright regulations its relationship to information and communications technology
(ICT)

1.2 Ensure that team members are aware of Australian

copyright law and how it affects their work

1.3 Institute measures to ensure that copyright is not breached

1.4 Institute regular reviews to ensure organisational copyright

requirements are up to date and team members are adhering to
these requirements

1.5 Distribute updated versions if required

2. Manage ethical 2.1 Review appropriate code of ethics, both organisational and
behaviour ICT specific

2.2 Acquaint team members with ethical requirements

2.3 Institute regular reviews of team members ethical work

practices and feedback to ensure correct application of the code

2.4 Ensure that stakeholders are aware of ethics code, and

adjust appropriately following stakeholder feedback

2.5 Institute regular reviews of stakeholder understanding and

application of code of ethics

2.6 Establish a review and grievance procedure to enable

confidential reporting of ethical issues

2.7 Institute regular reviews of code of ethics, updating and

distributing as required
3. Manage privacy 3.1 Institute a regular review of the relevance of legislation and
standards to organisational outcomes, the organisation's privacy
policy and procedures, and the work practices of team members
with regard to these requirements

3.2 Determine and ensure the integrity, confidentiality, security

and availability of information as required by the organisational
policy

3.3 Ensure continued confidentiality and proprietary rights of

stakeholders' interests

3.4 Contribute to the creation or updating of the organisation's

privacy policy and procedures to align with privacy legislation

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ELEMENT PERFORMANCE CRITERIA
3.5 Distribute new or revised policy and procedures to
stakeholders

3.6 Implement new work procedures and collect feedback from

stakeholders

Performance Evidence

Evidence of the ability to:

 analyse legislation and standards related to copyright, professional conduct and

privacy in the information and communications technology (ICT) industry
 contribute to the review and development of code of ethics, and monitor the
workplace to ensure code of ethics is appropriate and being applied
 contribute to the review and development of a privacy policy, and monitor the
workplace to ensure the policy is appropriate and being applied
 ensure the adherence to copyright, ethics and privacy in a team.
Note: If a specific volume or frequency is not stated, then evidence must be provided
at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:
 outline the Australian Computer Society Code of Ethics
 identify and explain federal and state or territory legislation and policy relevant to an
ICT environment relating to:
 access and equity
 copyright and intellectual property
 workplace health and safety (WHS)
 privacy
 describe the processes and procedures by which an organisation communicates its
policies and procedures
 outline organisational requirements for customer service
 summarise typical ICT system security systems and procedures

Assessment Conditions

Gather evidence to demonstrate consistent performance in conditions that are safe and
replicate the workplace. Noise levels, production flow, interruptions and time variances must
be typical of those experienced in the general ICT industry and include access to:
 relevant organisational policies

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  legislation and standards documentation
 industry codes of practice.
Assessors must satisfy NVR/AQTF assessor requirements.

General Instructions
 You are required to answer all questions within each Assessment Task and be assessed as
“Satisfactory” in each to gain competency in this unit.

 Submit the completed Assessment Tasks to your Trainer & Assessor through MOODLE.

 If you have any questions regarding this assessment, please contact your Trainer & Assessor

Assessment Task 1
Research via the internet in order to find the following answers about manage copyrights
policy to protect ICT resources in an organisation.
Task 1

Australian Copyright Law, ACS (Australian Computer Society), The Commonwealth ACT
and individual ICT company’s websites could be handy to complete the following task:

1) What is protected by copyright law?

This is the law that protect someone’s work from being used without someone’s
permission from the originator of the information. It protects the owner of information
such as music, poetry, songs, movies, software’s among other properties that someone
owns.

2) What law governs copyright in Australia?

Copyright law helps to protect Australian artist and creators of information. This law or
act is called Australian Copyright Act 1968.
3) Review Current Australian copyright law, in particular its relationship to information
technology (IT) and discuss at least two policy

Intellectual property (IP) and other intangible assets that relate to doing business include
patents, trademarks, designs, and secret processes and formulae.

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Australian IP law is designed to encourage innovation and protect businesses that develop
original IP in order to have a competitive advantage. Australia is also a signatory to a number
of international agreements that protect IP in other countries.

IP Australia is the Australian Government agency that administers IP rights and legislation.

4) Explain common creative, fair dealing and open source in terms of copyright.
Creative commons refers to the licenses to the public which is given to the enable free
distribution of an otherwise copyrighted work. This license is used when the author is
giving the public the right to share his original work.
Fair dealing is the exceptions given in the copyright act which allows you to use other
people’s private study, education, reviews or education.
An open source licence refers to a type of license used by computer softwares as well as
other products which allows the source code and blueprint to be used.

5) What are the materials are exempted from copyright policy?

 Works that have not been fixed in a tangible form of expression (for example,
choreographic works that have not been notated or recorded, or improvisational
speeches or performances that have not been written or recorded).
 Titles, names, short phrases, and slogans; familiar symbols or designs; mere variations
of typographic ornamentation, lettering, or coloring; mere listings of ingredients or
contents.
 Ideas, procedures, methods, systems, processes, concepts, principles, discoveries, or
devices, as distinguished from a description, explanation, or illustration

6) What is the public domain?

Public domain is a frequently used term in copyright parlance, yet it isn’t defined in
copyright

7) How long does copyright protection last?

 As a general rule, for works created after January 1, 1978, copyright protection lasts
for the life of the author plus an additional 70 years. For an anonymous work, a
pseudonymous work, or a work made for hire, the copyright endures for a term of 95
years from the year of its first publication or a term of 120 years from the year of its
creation, whichever expires first reproduction right — the right to make copies of a
reproduction right — the right to make copies of a protected work
 distribution right — the right to sell or otherwise distribute copies to the public
 right to create adaptations (called derivative works) — the right to prepare new works
based on the protected work, and

8) What are the rights of a copyright owner?

 Performance and display rights — the rights to perform a protected work (such as a
stage play) or to display a work in public. This bundle of rights allows a copyright
owner to be flexible when deciding how to realize commercial gain from the
underlying work; the owner may sell or license any of the rights.

 protected work
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  distribution right — the right to sell or otherwise distribute copies to the public
 right to create adaptations (called derivative works) — the right to prepare new works
based on the protected work, and
 Performance and display rights — the rights to perform a protected work (such as a
stage play) or to display a work in public. This bundle of rights allows a copyright
owner to be flexible when deciding how to realize commercial gain from the
underlying work; the owner may sell or license any of the rights.

9) What are the procedures that should be undertaken to manage organisational

copyright requirements are up-to-date and team members are adhering to these
requirements?

Overview ;Copyright is, essentially, a bundle of exclusive rights of the owner to publish,
copy, adapt, broadcast and perform material contained in literary, dramatic, musical, and
artistic works, and in computer software, sound recordings, films, and broadcasts.
The owner is generally the author or maker of the copyright material,
Policy

All copying of copyright material undertaken by the University shall be in accordance with
the provisions of the Copyright Act 1968 and any relevant copyright agreement(s) currently in
force.

Legislative Requirements

The University is subject to the provisions of the Copyright Act 1968

Infringement of Copyright

Use of University equipment, facilities and/or premises for a purpose which infringes
copyright is expressly forbidden. Any person who commits such an infringement shall be
personally liable under the Copyright Act. The University may also be found liable.

Expiry of Copyright

Generally copyright lasts in a work for 70 years after the death of the creator, or 70 years after
its first publication

Use of Copyright without Infringement

Administering Copy under Statutory Licence

The University is party to agreements with two Collecting Societies who represent copyright
owners, under statutory license

Copying of Computer Programs

Computer programs are defined under the Copyright act they are expressly excluded from the
statutory licenses for copying for educational use. The Act permits the owner of a legitimate
copy of a computer program to make a back-up copy of the program.

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10) How the updated versions of copy right law will be distribute
 Trough individual website
 Trough adverts
 By emailing employees

Assessment Task 2
Research via internet to find the following answers in order to manage ethical behaviour in
an organisation.
Assessment Task

ACS (Australian Computer Society), The Commonwealth ACT, Australian Government IP

code of ethics and policies as well as individual ICT organization's websites could be used
to complete the following task:

1) What is the Australian Computer Society code of ethics?

As an Australian computer society code requires its members to uphold and ensure that
the honour, dignity and effectiveness of professionalism is upheld. They are voluntarily
set of rules which help people in following the right codes which are related to
information technology which controls unauthorized access to information.
2) What is CSR? How CSR encourage an organization to promote strong ethical standard?
CSR refers to self-regulation business models which ensure that the company is socially
accountable to the public, to self and to the stakeholders.
 The practice of the CSR ensures that the company are responsible and is
conscious on the types of impacts they are having in all aspects of the society
which include economic, social, and the environment.
 Engaging in CSR helps companies to operate in ways that ensures that the society
and the environment is maintained and no factors results to negativity.
 It helps develop a stronger bond that exists between employees and other
cooperation and that builds a stronger relation.
3) Describe the importance of code of ethics in ICT environment.
 Improves business relationship because they provide guidance when they are
working with other companies as well as the public.
 Helps in development of the organization’s code of regulation and mission and
vision statement.
 holds the management accountability
 Helps in refreshing rules in the employees and management minds when they see
them displayed.
 Provides first hand impression to the customers
4) How to ensure all the members and staff in an IT organization aware and understand
companies code of ethics?
 Establish a team of drafters and identify the person who will oversee compliance.
 Make the code available to everyone.
 Develop avenues to report violations and seek guidance.
 Establish a commitment to ethics at the highest level of the organization.

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  Adopt a training program.
 Check to see if it is working.
 Enforce consistently.
5) Describe ICT industry code of ethics.
ICT code of ethics are set of principles that are set of help professionals in their code and
behaviour while dealing with information technology. They are values of the ICT
companies which shows its mission and vision so that its users are protected from
exploitation by other parties within the industry or from outside the industry.
6) How to distribute an update ethical code of conduct in an organization?
 Conducting Induction package
 One-on-one training
 Online training course
 Employee handbook
 Company intranet
 Displaying on Noticeboards
7) How do we know whether something or not is ethical?
 When we use reason, we can be able to figure out a solution dilemma which
helps benefit majority of the people involved.
 Any forms of ethical dilemmas has a universal approach
 It is the nature of human beings to know the real answer to everything and this
pushes them to develop a common ground where all the people involved are
satisfied.
8) You have a customer who knows nothing about a technical product which he is buying.
You have found that he will buy any model you recommend. Is it your duty to sell her the
most expensive model in the store? Explain what your ethical responsibility is.

No, it is my obligation to explain to the customers the advantages and disadvantages of each
of the products and give chance to the customer to make their own decisions. All the prices
for the products should be quoted against all the products so that the customer makes a
choice of what or not to buy.

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Assessment Task 3

Background Information: Research via internet to find the following answers in order to
manage privacy in an ICT environment as

Assessment Task 3.a

Australian Copyright Law, ACS (Australian Computer Society), The Commonwealth ACT and
individual ICT companies websites could be handy to complete the following task:

Assessment Task 3.a

 What is the legislation that refers to privacy?
The privacy act is an Australian law which helps in regulating the handling of personal
information. This is the information about an individual or a person that can be
identified by the public.
 What are the National Privacy Principles?
This are information that applies in regulating how large businesses and health
service providers as well as other small business and non-governmental organisation
handle individuals personal information.
 List 3 points of National Privacy Principles
a. Collection
b. Use and disuse
c. Information security and quality
 What you understand in terms of privacy to protect your “Personal information”?
This is the care that should be given to the amount of personal information that is
revealed online through such factors as address, telephone number, birthday and
other personal information which exposes a person to a greater risk of theft or
harassment.
 How the new or revised policy and procedures will be distributed or up-to-date?
 inform employees up-front
 Ask for feedback
 Introduce final product
 Ask employees to review employee handbook or policy manual
 Provide training where required
 Request employee sign-off
 How an organization should protect stakeholders' personal information to ensure
continued confidentiality and proprietary rights?
 Proper labelling
 Insert non-disclosure provisions in employment agreements
 Limit access.
 Check out other agreements for confidentiality provisions
 Add a confidentiality policy to the employee handbook
 Exit interview for departing employees

 Visit https://www.acs.org.au/privacy-policy and assess the intention of ACS privacy

policy.
 Thinking ahead

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  Creating the future
 Changing the world
 Describe how to manage privacy complaint?
 They must be in writing and giving a clear identity of the person making the
complain
 Consolidate the complaint in order to ensure that at each stage proper
investigation is done
 Understand the reason for the complaint
 Make personal contact with the complainant
 regular contact with the complainant
 Describe the importance of disseminating your code of ethics throughout the
organisation.
 Ensures easy monitoring and accountability
 Ensures responsibility among the employees
 Helps in informing business decisions
 Enforces anti-bribery policies
 Maintains objectivity

Assessment Task 3.b

Australian Copyright Law, ACS (Australian Computer Society), The Commonwealth ACT and
individual ICT companies websites could be handy to complete the following task.

Case study:

You are designing a database management system for the personnel office for your
company. The system will store extremely sensitive information such as performance
evaluations, medical records for filing insurance claims, salaries, and so forth. With weak
security, employees working on client machines may be able to figure out ways to get access
to this data, not to mention the possibility of on-line access from hackers. You feel strongly
that the system should be much more secure. However, the CEO, director of computing and
director of personnel all agree that less security will do since it is going to very expensive to
build high security system.

11) Write at least 3 privacy policies to ensure the integrity, confidentiality, security and
availability of information and adhere to current privacy legislation.

 Acceptable Use Policy

 After Windows Defender Application Control
 Employee confidentiality policy

12) By not implementing high security in the system, is the CEO breaching the Privacy
law? Justify your answer with examples.

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Yes: because he or she is responsible in making sure that employees information or company
information are stored in a secure place regardless of the method used to store those
information.
13) Name the privacy act that applies to your state and explain how can companies
maintain privacy policies?

Organisation should ensure data security accountability to always check for any attack of the
database
 Use policies that will help to protect your organisation network services
 Check any vulnerability that the organisation might have and come up with strategies
that will protect such challenges
 Enforce strict data security policies in an organisation
 Always make sure you monitor compliance of the policies in an organisation
 Always manage patches

Assessment Task 4

Background Information: The Australian College of Business Intelligence, (ACBI) is a very

young institute which has establish in Sydney, Australia in 2015. A youthful organization,
enthusiastic, optimistic and accessible which believes in quality education and research can
change the world for the better. ACBI usually offers number of courses across Business,
Management, Information Technology disciplines as well as commercial training for
corporate and different industries. ACBI has very targeted mission - " To be the dominant
training provider in Australia by2017, and be positioned to be a global player thereafter".

As a growing organization ACBI is facing number of challenges every day. To manage

copyright, ethics and privacy ICT resources is one of the biggest challenge. Institute
governing body has identified that institute website's does not have clear message in order
to manage ICT resources.

ACBI decides to appoint a project management team to develop and manage Copyright,
ethics and privacy policy for IT environment. Governing body also found last few years there
are number of copyright and policy breaching incident happened among students and staff
members. Institute is very keen to develop a standard code of ethics, copyright and privacy
policy for everyone in the organization.

In order to manage copyright, ethics and privacy in ICT environment project team needs to
assess current ICT industry requirements and governing bodies legislation. Student needs to
follow Australian Copyright Law, ACS (Australian Computer Society) Code of conduct, The
Commonwealth ACT, and ACBI requirements.

Assessment Task

Students need to read assessment background information and understand Australian

Copyright Law, ACS (Australian Computer Society), The Commonwealth ACT, Australian

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Government IP code of ethics and policies which can ensure standard code of conduct,
ethics, copyright and privacy for ACBI. Student needs to complete the following task:

1) Manage Copyright Policy

 Copyright Act
 Duration of Copyright and Infringement
 Copyright laws for students
 Copyright infringement policy
o The Internet
o Music
o Picture/Images
o Trademarks and Logos
 Manage your own work (Plagiarism)
 Inform stakeholders copyrights update and review information

2) Manage Ethical Behaviour

 Student Code of ethics
 Staff and organization code of Ethics
 Action against breaching ethical conduct
 Reporting template to record ethical incident
3) Manage Privacy Policies

Complaints Management Policy

Electronic Collaboration and Social Media Policy


Email and Messaging Policy

Information Security Policy

Internet Use Policy


IT Conditions of Use Policy

IT Infrastructure Policy

IT Security Policy


Website privacy notice.

Assessment Task Helping Questionaries:

In order to understand the assessment task student may need to search for the following
information:

1) Assess current Australian Copyright law and ensure that implies in your organization
IT environment

 The first law is the Australian intellectual property law.

 Patents is another copyright law that protect your IT environment
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  Patent helps in protecting IT innovative and creative person by protecting their work
from being accessed by third part
 Trade market is another important policy that protects individual or organization
rights from being violated by other parties in the company.

2) Ensure that team members are aware of Australian copyright law and how it affects
their work
 All team members must show the sense of respect to all member of the public; they must
also show dignity, courtesy and sensitivity.
 Must cooperate and create good relationship with other student
 Must be honest in everything they engage especially university employees, management,
stakeholders and their fellow students.
 Privacy of others is paramount and they must respect others especially management and
their colloquies
 Ensure that they do not engage on criminal activities or harassment of other students or
any act that encourages bullying of employee or their student leaders, consultants,
contractors or any other public citizen.

3) Institute measures to ensure that copyright is not breached

 Ask permission always when using someone materials or content
 Avoid copying or transferring someone rights to third part even if you have
permission to use that material
 Whenever you are developing your materials and you are referring someone’s work,
try your best to make your work totally different from someone else.
 In practical terms, a straight wards “sense check” can be very effective
4) Institute regular reviews to ensure organizational copyright requirements are up-to-
date and team members are adhering to these requirements

o Perform an annual review of the entire manual, noting any areas of concern.
o Look for policies that may not apply to your organization any longer. Has your
company grown to the point that certain rules can no longer be effectively
managed?
o Have your by-laws changed? If so, your policies and procedures may need to
change, as well, so that the important documents are in alignment with each
other.
o Has the legal environment changed in a way that impacts your policies? For
example, have you moved to a different community? Are you conducting
international business now? Have your hired independent contractors? Take
the time to review current and pending employment legislation.
o Are your policies being effectively implemented and enforced?
o Are they accomplishing their objectives?
o Have you received any feedback from managers or employees on your
policies? Are they requesting any changes?
5) Develop appropriate code of ethics, both organizational and IT-specific
 Develop code of ethics- develop elements of code of conduct to support for the
policies from organisational leadership, practical guidance

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  Create a clear communication and awareness campaign-develop a clear ethical
framework to ensure that the company or organisation employees understand ethical
guidelines and standards.
 Develop training and reinforcement- training creates awareness of ethics that is
required in an organisation and this guide everyone to follow the right procedure and
the mode of relationship with others.
 Develop a structure that accommodates all cultures to avoid discriminating others in
the organisation.
 Ensure there is monitoring and accountability of information- encouraging all
employees to ensure they adhere to all ethical conducts in the organisation. Ethical
standards ensure equality and a clear understanding and working relationship with
others on the organisation.

6) Acquaint team members with ethical requirements

 Allow inclusivity of member’s participations to exercise ethical requirements
 Encourage to be considerate while exercising ethical practices
 Train your team members on the best way to practice ethical practices in the
organisation.
 Convert differences of your team into strengths to create understanding

7) Institute regular reviews of team member's ethical work practices and feedback to
ensure correct application of the code
 Obey the law set in place
 Start what you stand for even if other people or team members have different
options
 Exercise respect to your co-workers
 Train workers to avoid conflicts of interest in your organisation
8) Ensure that stakeholders are aware of ethics code, and adjust appropriately following
stakeholder feedback
 By offering face to face or one-on-one training- by training employees, it is easy to
comply to all rules or code of conduct if someone if trained to know what is right and
what is wrong.
 Offer training courses that teach students on the importance of code of conduct in
school. Code of conduct can help everyone in the institution to comply with all
policies, rules and other university regulations
 Provide employees and student handbooks that contain code of conduct guidelines
to allow everyone understand what is required to them to follow.
 Put all noticeboards all regulations that guiding students and staff to follow and
adhere in day to day school activities.
 Upload code of conduct to organisation intranet to allow everyone to read and
understand every part to allow compliance.

9) Institute regular reviews of stakeholder understanding and application of code of

ethics legislation and standards to organizational outcomes, the organization's privacy policy
and procedures
 Ensure that all stakeholders possess personal and professional integrity

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  The company has a positive relationship with its shareholders. The company should
always try your best to responds to customer’s queries and request quickly as possible.
 The company should always be committed to deliver value customer benefits and
ensure they always maximize their benefits.
 The company should treat all their stakeholders equally

Submission Instructions
Please proofread your work.

Make a copy of your assessment. Submit your completed assessment to your Tutor/Assessor
for marking via the eLearning Platform using the following file name:
ICTICT610 – Assessment- YourName

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