EMPLOYMENT HISTORY

EXPERTISE: CUSTOMERS  & CARE SERVICE | SALES &

MANAGEMENT | PEOPLE  MANAGEMENT | EVENT  COORDINATOR
 
Community  room manager
Headstart Vietnam - Little UK program (Sep
2017 - Jul 2019)
EVENT COORDINATOR
-Event planning, design and production while managing all
project delivery elements within time limits.
-Propose ideas to improve provided services and event quality.
GIANG  NGUYEN -Organize facilities and manage all event’s details such as decor,
catering, entertainment, equipment, promotional material etc.
EVENT  COORDINATOR MANAGER
-Supervise of the Community room operations, including staff
supervision and rostering, preparation of checks, stock control,
monthly reports.
-Involve to establish schedules, policies, procedures.
-Train new employees and provide continuing education and
training to current employees.
CONTACT INFORMATION
- Cell: 0985.874.295 Shop  manager
- Mail: ntthugiang113@gmail.com
- Address: 24/34M, No.2 Street, No.22 Ward, Popbirdy Hanoi (Nov  2016 - Sep 2017)
Binh Hung Hoa A, Binh Tan, Ho Chi Minh
- Manage a shop, the staffs and the day to day activities.
- Recruit & train for staffs, handle sales matters, maintain the
INTERESTS budgets and expenditure... in location
Education, Traveling, Art, Photography, .- Coach staff to introduce and recommend of product items,
Fashion, Food, Beliefs and Customs special promotions andmembership discounts.
- Coach staff on suggestive selling and up selling in order to
boost store sales and increase satisfaction.
EDUCATION  
- Ensure consistency of product presentation, display and
- NATIONAL ECONOMICS branding by checking the quality of the products, marketing
UNIVERSITY 2013-2017 displays to ensure that they are good condition and correctly
- Hospitality  Management placed.
- GPA: 2.99/4
Intern ( Hostess   &  Waitress   )
STRENGTHS
Intercontinental  Hanoi Westlake Hotel (Sep 
- Good communication skills in English &.
Vietnamese 
2016 - Mar 2017)
- Strong Microsoft office skills - Ensure all guests are greeted in a pleasant and welcoming
- Open -minded.
way.
- A  lifelong  learner
-  Ability to teamwork: Be a good listener - Ensure guests are ushered and seated into the dining area for
and provide timely comments. all day dining restaurants.
-  Multi - Tasking skills with the ability to - Perform assigned tasks including taking customers’ orders,
deliver upon multiple deadlines. serving of food and drinks
- Possess good leadership. - Ensure customer satisfaction by solving issues and queries
- Eye for Detail.
both immediately and efficiently.
- Responsible and positive working
attitude.
- Communicate with guests to find out the quality of the
products and the service experienced by them and feedback
REFERENCES to area managers and above.
- Adhere to all food hygiene standard and procedures.
- Nguyen Vi Uyen 
- Office manager - Headstart Vietnam
- Mail : headstartviuyen@gmail.com Sales
BOO  - Bò S ữ a ( Mar 2016 - Sep 2016)
-Serves customers by selling products and meeting customer
needs
- Achieve KPI targets every month.