HP Internal and Channel Partner Use Only

HP LaserJet Managed E72525, E72530, and

E72535 MFP Service Costing Data Sheet
First Edition Version 1.0 Date:3/03/2017

INTRODUCTION ............................................................................................................ 2
AMPV, MIBF, and MTTR ............................................................................................ 3
ESTIMATED RMPV / MAXIMUM USAGE ............................................................. 3
PRODUCT LIFE / MTTR ............................................................................................. 3-7
CONSUMABLE LIFE ................................................................................................... 4-7
MAINTENANCE SCHEDULE ....................................................................................... 7
PART STOCKING........................................................................................................... 8
Recommended Field Stock (RSSL) ........................................................................... 8
INSTALLATION EXPECTATIONS .............................................................................. 9
TRAINING........................................................................................................................ 9
APPENDIX A: SITE REQUIREMENTS ............................................................................... 10
Product dimensions and weight.................................................................................
Box dimensions and weight .......................................................................................
Serviceability Space Requirements ...........................................................................
Acoustic Specifications ...............................................................................................
Environmental specifications .................................................................................. 11
Power Requirements ................................................................................................ 12

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INTRODUCTION
The intent of this document is to provide initial product information to resellers
and managed print service providers. It is not intended for end-user/customer
use or viewing. The data contained within this document reflect estimates made
without actual field data, and are intended as guidelines. They do not imply a
warranty, nor do they change or negate existing product warranty statements.
Nothing herein should be construed as constituting an additional warranty.
Confidentiality and nondisclosure agreements apply to the use of the
information contained herein.

Actual product performance is dependent on several factors, including, but not

limited to type of usage or workflows, environmental conditions, media types,
and proper preventative maintenance. HP shall not be liable for technical or
editorial errors or omissions contained herein. The information contained in this
document is subject to change without notice.

Note: All maintenance and service parts are required to be replaced by a

qualified service technician by HP Inc. To be qualified, a technician has to
attend Training for this product, take all pre-requisite courses for the product,
and pass the qualification test during the training.

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AMPV, MIBF
AMPV – Average Monthly Print Volume, is the average number of images
printed or copied per month.

MIBF – Mean Images Between Failures - Value is calculated based on AMPV

and estimated annualized service event rate.
Note: An image is defined as a single-sided letter/A4 page.

Contractual Product AMPV(images) MIBF(images)

Model
E72525 4304 258,000

E72530 6506 390,000

E72535 8822 529,000

Recommended Monthly Print Volume (RMPV) / Max Duty Cycle

Recommended Monthly Print Volume (RMPV) - estimated number of images

printed per month by the average target customer for the product. In most
cases, using the product within this range will ensure the most efficient total
cost per page.

Maximum Monthly Usage (Duty Cycle) - a term used broadly in the printer
industry to communicate the robustness of the device. It is the estimated
maximum capability of the device.

Contractual
Contractual Contractual RMPV Max Duty Cycle
Product Model (Images) (Images)
E72525 Up to 40,000 100,000

E72530 Up to 45,000 120,000

E72535 Up to 50,000 120,000

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PRODUCT LIFE
Print Engine Life – is the number of pages the device was designed to perform
at a given failure rate. The product will continue to work past this number of
pages; however, the MIBF will decrease as the product is used. Actual engine
life is dependent on several factors such as usage, environmental conditions,
and proper preventative maintenance.

Engine Component Life

Print Engine 600,000 images
Scanner(GX) 100,000 scans
Flow ADF(GX) 400,000 scans
Scanner(LX) 100,000 scans
ADF(LX) 400,000 scans

When the product engine, ADF, or Scanner has exceeded its rated life or has a
regular extremely high monthly usage, additional failures may occur. Potential
failures include mechanical failures, noises, squeaking gears and more
frequent paper jams.

Mean time to repair (MTTR)

MTTR Service Parts– is the average time required to replace an individual
service part. These times are for experienced and trained copier technicians.
MTTR Maintenance and Consumables – Mean Time To Repair – This is the
average time required to replace a Maintenance part in the product.

Contractual MTTR type Time

Product Model
E725xx series Service MTTR 13m

Maintenance MTTR 15m

Note:MTTR refers to the time it takes to replace an individual part. MTTR does
not reflect the time it takes to validate the part and system is working properly.
E725XX series TTTR (total time to repair)

Part Replacement Diagnostic Time Validation

Time Time
Service Parts Ave = 13 minutes 15 minutes 10 minutes
TTTR

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Service Parts MTTR

Table 2.2: Individual Service Part MTTR (mean time to repair)

PN# Service Part MTTR

SAM-JC91-01238A HP LaserJet 110V Fuser Assembly 3

SAM-JC91-01237A HP LaserJet 220V Fuser Assembly 3

SAM-JC44-00237B HVPS (high Voltage Power Supply) 24V 15

SAM-JC97-04868A Flow ADF 30

SAM-JC97-04851A ADF 30

X3A92-60001 or Formatter 15
SAM-JC92-02973A
X3A62-60001 or PCA Accelerator Board 15
SAM-JC92-02974A
B5L47-60101 OR Pulsar Control Panel 10
SAM-JC98-05421A
SAM-JC96-11669A or HP LaserJet Black Developer Unit 10
Z9M05A
SAM-JC93-00912B Main Drive 20

SAM-JC93-01371A Registration Assembly 10

SAM-JC97-04522B Scanner Glass 20

SAM-JC96-04894A Laser Scanner Unit 10

SAM-JC44-00249A LVPS 110V Type 5H 8

SAM-JC44-00250A LVPS 220V Type 5H 8

SAM-JC44-00091D LVPS 110V Type 4 8

SAM-JC82-00462A or HP LaserJet Transfer Roller 5

Z9M08A
SAM-JC44-00092D LVPS 220V Type 4 8

SAM-JC93-00540B or HP LaserJet MP Roller 6

Z7Y88A

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 SAM-JC44-00210D Fuser Drive Board 110V 8

SAM-JC44-00211D Fuser Drive Board 220V 8

SAM-JC92-02964A ADF – PCA-Flow 15

SAM-JC92-02962A ADF – PCA-LX 15

Maintenance Service MTTR

PN# Maintenance Part MTTR*

W9005MC Toner Cartridge <1
W9007MC Toner Collection Unit <1
W9006MC Imaging Drum (K) 5
Z9M05A or SAM-JC96-11669A Developer 10
Z7Y83A Tray Rollers- 2 -X 6
Z8W50A and Z8W51A Flow ADF Rollers 20
Z7Y64A and Z7Y65A ADF Rollers 20
Z9M08A T2 Transfer Roller 15
Z9M06A (110v) or Fuser 3
SAM-JC91-01238A
Z9M07A(220v) or
SAM-JC91-01237A

* NOTE: All MTTR numbers are subject to change until serviceability design is complete or with
future changes and improvements. MTTR numbers represent the average time to replace one part.
Some kits contain multiple parts, so actual times may vary to complete installation of all parts.

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Maintenance and Consumable Life
All Maintenance items must be installed by a qualified technician. Only Toner
Cartridges and Toner Collection Units may be installed by the end user. The rated life
for each of these components is listed. All maintenance components and their
replacement intervals are estimated.

Name Product # Service Part # Components Contractual

Life
(images)**
HP Black W9005MC X3A65-67901 Toner Cartridge 48,000
Managed LJ
Toner
Cartridge
HP Managed W9007MC SAM-JC96-11745A Toner Collection 100,000
LJ toner Unit
Collection
Unit
HP Managed W9006MC X3A65-67903 Imaging Drum 200,000
LJ Imaging (K)
Drum
HP Managed Z9M05A SAM-JC96-11669A Developer 400,000
Black
Developer
HP LaserJet Z7Y83A X3A83-67915 or Tray Rollers- 2 -X 200,000
Trays 2 – X SAM-JC93-00540A
rollers
HP LaserJet Z8W50A SAM-JC98-00929H Flow ADF Pick 200,000
ADF Flow Pick Roller Assy
Up Roller
HP LaserJet Z8W51A SAM-JC97-04915A Flow ADF Sep 100,000
ADF Flow Roller Assy
Separation
Roller Assy’s
HP LaserJet Z7Y64A SAM-JC98-00929L ADF Pick Roller 200,000
ADF Pick Up Assy
Roller
HP LaserJet Z7Y65A SAM-JC98-00929K 100,000
ADF ADF Sep Roller
Separation
Roller Assy’s

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 HP Managed Z9M08A SAM-JC82-00462A T2 Transfer 150,000
Transfer Roller
Roller
Fuser Assy Z9M06A(110v) SAM-JC91-01238A Fuser 250,000

Z9M07A(220v) SAM-JC91-01237A

**Print cartridge, life is approximate, based on average A4/Letter-size page count with ISO
coverage.
Declared cartridge yield value in accordance with ISO/IEC 19798. Actual yields vary
considerably based on images printed and other factors. For more information, visit
www.hp.com/go/learnaboutsupplies
Fuser, Imaging Drum, Developers, Tray rollers, PTB and ADF Rollers lives are approximate,
can vary with environment, usage, Media type, average print job size.

PART STOCKING
The parts strategy is Field Replaceable Units (FRU) and lower level service parts
within a FRU (where service is possible to perform). Parts replacement
instructions for FRU’s and some lower level parts are available in the product
Service Manual. Video’s for commonly replaced parts and maintenance parts
are available in HP Inc.’s service media Library and on the GCSN portal for
authorized and qualified technicians.

RSSL (Recommended service stock level) Stock - The following parts are suggested for
forward parts stock or trunk stock for a technician servicing the LaserJet E725xx
Series products.

Service Part Number or Product SKU* Part Description Quantity

SAM-JC91-01238A -110v or Z9M06A 4
SAM-JC91-01237A - 220v or Z9M07A FUSER Assy
W9006MC Imaging Drums (K) 2
SAM-JC96-11669A or Z9M05A Black Developer 1
X3A83-67915 or Z7Y83A Tray 2 – x Pick and Feed Rollers Kit 2
X3A65-67901 or W9005MC Toner Cartridge (K) 1
SAM-JC96-11745A or W9007MC Toner Collection Unit (TCU) 2
SAM-JC82-00462A or Z9M08A (T2)TRANSFER roller Assy 1
X3A92 -67919 or Z8W50A Flow ADF Pickasst 2
X3A92–67920 or Z8W51A Sep roller assy 2
X3A83-67919 or Z7Y64A ADF Pick roller assy 2
X3A83-67920 or Z7Y65A Sep roller assy Kit 2
X3A92-67924 Clips / Screws / Caps Kit 1 kit

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 *All part numbers are subject to change.

INSTALLATION EXPECTATIONS
Installation Expectations – This product is not designed to be customer
installable, with four individuals required to lift the copier engine out of the
box. Additional installation requirements may vary by region or country.
Videos of the installation of the E725xx Series Copier and it’s available Input
and Output options are available in the Service Media Library and GCSN
portal for channel Partners.

Tools Required: JIS #2 Screwdriver

Hardware installation Time: .75 – 1.50 hours, depending Input and output
configuration.

TRAINING
Service Authorization/Qualification for the LaserJet Enterprise E725xx is
required. Training processes and availability vary by region/country; see
regional documentation for details.

This training is available on Grow @hp:

• HP FutureSmart 4 Firmware Training WBT (1 Hour)

1. Internal
https://hpi.sabacloud.com/Saba/Web_spf/HPI/common/ledetail/01070527
2. External https://hpi-
external.sabacloud.com/Saba/Web_spf/HPI/common/ledetail/01070527

• HP LaserJet Managed MFP E72525, E72530, E72535 and HP Color LaserJet

Managed MFP E77822, E77825, E77830 service and support training WBT
(3 Hours)
1. Internal
https://hpi.sabacloud.com/Saba/Web_spf/HPI/common/ledetail/01070528
2. External https://hpi-
external.sabacloud.com/Saba/Web_spf/HPI/common/ledetail/01070528
• HP LaserJet Managed MFP E72525, E72530, E72535 and HP Color LaserJet
Managed MFP E77822, E77825, E77830 service and support training
Assessment (10 minutes)

HP Confidentiality and Nondisclosure Agreements Apply 9

 1. Internal
https://hpi.sabacloud.com/Saba/Web_spf/HPI/common/ledetail/01071186
2. External https://hpi-
external.sabacloud.com/Saba/Web_spf/HPI/common/ledetail/01071186

APPENDIX A: SITE REQUIREMENTS

Product dimensions and weight – Values provided are for products as

sold.

Dimensions for the E725xx Series models (includes ADF, excludes Stand, Input or
Output)
Height Depth Width Weight
829 mm (32.6 in) 640 mm (24 in) 566 mm (22.3 in) 63kg (138.9 lb)
68.13 kg (150.2 lb)
With Supplies
82.1 kg (180.83 lb)
With Packaging

Optional Dual Cassette Feeder trays

Height Depth Width Weight
254 mm (10.0 in) 640 mm (24 in) 566 mm (22.3 in) 20 kg (43.8 lb)

Optional printer stand

Height Depth Width Weight
254 mm (10.0 in) 640 mm (24 in) 566 mm (22.3 in) 11 kg 24.3 lb)

Optional HCI Bottom stand

Height Depth Width Weight
254 mm (10.0 in) 640 mm (24 in) 566 mm (22.3 in) 33.8 kg (74.4 lb)

Optional Finisher (Booklet Maker)

Height Depth Width Weight
1016 mm (40.0 in) 640 mm (24 in) 698.5 mm (27.25 in) 84 kg (184 lb)

Optional stapler/stacker
Height Depth Width Weight
1016 mm (40.0 in) 640 mm (24 in) 698.5 mm (27.25 in) 61.6 kg (135.7 lb)

Serviceability Space Requirements - Ensure the device is installed in an area

with enough space around the device for proper service access and ventilation.
HP Inc. recommends that 3 feet be added to the printer sides and front to make
sure there is sufficient space to open doors and covers. ADF when fully opened

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requires 20 inches above the level of the top of the ADF. The back of copier and
wall needs proper ventilation.

Acoustic Specifications – Ensure the device is installed in an area where the

sound levels of the device will not disturb workers.

Product model Sound power level Declared per ISO 9296

HP LaserJet Enterprise E725xx Series Printing(35ppm) LWAd= < 6.9 Bel(A)
Printing(30ppm) LWAd= < 6.8 Bel(A)
Printing(25ppm) LWAd= < 6.6 Bel(A)
Copying LWAd= < 7.1 Bel(A)

Product model Sound pressure level Declared per ISO 9296

HP LaserJet E725xx series Printing (35ppm) LpAm=69 dB (A)
Printing (30ppm) LpAm=68 dB (A)
Printing (25ppm) LpAm=66 dB (A)
Copying LpAm=71 dB (A)
Ready (All) LpAm=30 dB (A)
1 Values are based on preliminary data. See www.hp.com/support/ for current information.

Environmental specifications – The environmental specifications must be

maintained to ensure the proper operation of the device. Consider the
following points before installing the printer:
 Install the device in a well-ventilated, dust-free area.
 Install the device on a level, flat surface that can support its size and
weight. Do not install on carpet or other soft surfaces. Make sure that all
four device feet are level. Insure Input stablizers are in the down position.
 Install the device where temperature and humidity are stable, with no
abrupt changes (away from water sources, humidifiers, air conditioners,
refrigerators, or other major appliances.)
 Install the device away from direct sunlight, areas that experience vibration,
open flames, ammonia fumes, ultrasonic heaters, and devices that emit a
magnetic field. If the printer is placed near a window, make sure that the
window has a curtain or blind to block direct sunlight, and insure the
window is closed, so the temperature and humidity levels inside the room
do not get affected by the outdoor environment.

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 Environmental Recommended Allowed
condition
10° to 30°C (50° to 86°F) -20° to 40°C (-4° to 104°F)
Temperature

20% to 80% relative 10% to 90% RH

Relative humidity humidity (RH)

Set in service menu n/a

Altitude

Power Requirements – Power requirements are based on the country/region

where the device is sold. Do not convert operating voltages. This can damage the
device and void the product warranty.

Specification 110-volt models 220-volt models

Power requirements 100 to 127 volts (± 10%) 220 to 240 volts (± 6%)
50/60 Hz (± 2 Hz) 50/60 Hz (± 2 Hz)

Rated current 10 Amps 5 Amps

Product model Printing Ready Copy Scan deep Sleep Off

HP LaserJet E725xx models 800 Wh 250Wh 800Wh 70Wh 1.07W 0.1 W

1 Values subject to change. See www.hp.com/support/ for current information.

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