defectuosos n U LC LCS LCI

1 28 10 2.800 2.5 4 1
2 22 10 2.200 2.5 4 1
3 25 10 2.500 2.5 4 1
4 21 10 2.100 2.5 4 1
5 26 10 2.600 2.5 4 1
6 22 10 2.200 2.5 4 1
7 36 10 3.600 2.5 4 1 CAR
8 22 10 2.200 2.5 4 1 4.500
9 32 10 3.200 2.5 4 1 4.000
10 22 10 2.200 2.5 4 1 3.500
11 23 10 2.300 2.5 4 1 3.000
12 27 10 2.700 2.5 4 1 2.500
13 26 10 2.600 2.5 4 1 2.000
14 18 10 1.800 2.5 4 1 1.500
15 29 10 2.900 2.5 4 1 1.000
16 24 10 2.400 2.5 4 1
0.500
17 6 10 0.600 2.5 4 1
0.000
18 20 10 2.000 2.5 4 1 1 2 3 4 5 6 7 8 9 10111213
19 25 10 2.500 2.5 4 1 U
20 29 10 2.900 2.5 4 1
21 26 10 2.600 2.5 4 1
22 24 10 2.400 2.5 4 1
23 32 10 3.200 2.5 4 1
24 31 10 3.100 2.5 4 1
25 29 10 2.900 2.5 4 1
26 24 10 2.400 2.5 4 1
27 27 10 2.700 2.5 4 1
28 21 10 2.100 2.5 4 1
29 27 10 2.700 2.5 4 1
30 31 10 3.100 2.5 4 1
31 20 10 2.000 2.5 4 1
32 22 10 2.200 2.5 4 1
33 28 10 2.800 2.5 4 1
34 26 10 2.600 2.5 4 1
35 24 10 2.400 2.5 4 1
 CARTA U
4.500
4.000
3.500
3.000
2.500
2.000
1.500
1.000
0.500
0.000
1 2 3 4 5 6 7 8 9 1011121314151617181920212223242526272829303132333435
U LC LCS LCI
SEMANA CLIENTES QUEJAS Ut LC LCI LCS
1 114 11 0.096 0.084 0.012 0.155
2 153 15 0.098 0.084 0.012 0.155
3 115 5 0.043 0.084 0.012 0.155
4 174 14 0.080 0.084 0.012 0.155
5 157 16 0.102 0.084 0.012 0.155
6 219 11 0.050 0.084 0.012 0.155
7 149 10 0.067 0.084 0.012 0.155
8 147 9 0.061 0.084 0.012 0.155
9 131 10 0.076 0.084 0.012 0.155
10 91 10 0.110 0.084 0.012 0.155
11 112 10 0.089 0.084 0.012 0.155
12 158 11 0.070 0.084 0.012 0.155
13 244 30 0.123 0.084 0.012 0.155
14 111 11 0.099 0.084 0.012 0.155
15 120 11 0.092 0.084 0.012 0.155

CARTA U
0.25

0.2

0.15

0.1

0.05

0
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
LC LCI LCS n
n
0.0752
0.1025
0.0342
0.0957
0.1093
0.0752
0.0683
0.0615
0.0683
0.0683
0.0683
0.0752
0.2050
0.0752
0.0752
 DATOS DE MEDIAS
Muestras de agua
Dia 1 2 3 4 5 prom x
1 13 8 2 5 8 7.2
2 0 6 1 9 15 6.2
3 4 2 4 3 4 3.4
4 3 15 8 3 5 6.8
5 5 10 5 4 0 4.8
6 9 5 13 7 7 8.2
7 0 4 4 3 9 4
8 9 3 0 6 0 3.6
9 12 0 0 5 3 4
10 3 9 5 0 2 3.8
11 5 8 0 7 8 5.6
12 3 2 2 7 4 3.6
13 5 11 14 8 3 8.2
14 13 5 5 12 7 8.4
15 7 0 1 0 6 2.8
16 12 7 10 4 13 9.2
17 9 4 4 8 9 6.8
18 6 1 1 3 13 4.8

GRAFICA DE CONTROL DE MEDIAS

12

10

0
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
prom x LC LCS LCI
 DATOS DE MEDIAS DATOS DE RANGO DATOS DE DESVIACI

LC LCS LCI R LC LCS LCI S

5.633 10.826 0.440 11 9 19.030 0 4.087
5.633 10.826 0.440 15 9 19.030 0 6.140
5.633 10.826 0.440 2 9 19.030 0 0.894
5.633 10.826 0.440 12 9 19.030 0 5.020
5.633 10.826 0.440 10 9 19.030 0 3.564
5.633 10.826 0.440 8 9 19.030 0 3.033
5.633 10.826 0.440 9 9 19.030 0 3.240
5.633 10.826 0.440 9 9 19.030 0 3.912
5.633 10.826 0.440 12 9 19.030 0 4.950
5.633 10.826 0.440 9 9 19.030 0 3.421
5.633 10.826 0.440 8 9 19.030 0 3.362
5.633 10.826 0.440 5 9 19.030 0 2.074
5.633 10.826 0.440 11 9 19.030 0 4.438
5.633 10.826 0.440 8 9 19.030 0 3.847
5.633 10.826 0.440 7 9 19.030 0 3.421
5.633 10.826 0.440 9 9 19.030 0 3.701
5.633 10.826 0.440 5 9 19.030 0 2.588
5.633 10.826 0.440 12 9 19.030 0 5.020

E MEDIAS GRAFICO DE CONTROL DE RANGOS

20
18
16
14
12
10
8
6
4
2
0
13 14 15 16 17 18 19 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
S LCI R LC LCS LCI

GRAFICO DE CONTROL S
9
8
7
6
5
4
3
9
8
7
6
5
4
3
2
1
0
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
S LC LCS LCI
DATOS DE DESVIACION

LC LCS LCI PROM S

3.706 7.742 0 3.706
3.706 7.742 0 3.706
3.706 7.742 0 3.706
3.706 7.742 0 3.706
3.706 7.742 0 3.706
3.706 7.742 0 3.706
3.706 7.742 0 3.706
3.706 7.742 0 3.706
3.706 7.742 0 3.706
3.706 7.742 0 3.706
3.706 7.742 0 3.706
3.706 7.742 0 3.706
3.706 7.742 0 3.706
3.706 7.742 0 3.706
3.706 7.742 0 3.706
3.706 7.742 0 3.706
3.706 7.742 0 3.706
3.706 7.742 0 3.706
 Muestras de agua
Dia 1 2 3 4 5 MEDIAS LSE
1 13 8 2 5 8 7.2 7
2 0 6 1 9 15 6.2 7
3 4 2 4 3 4 3.4 7
4 3 15 8 3 5 6.8 7
5 5 10 5 4 0 4.8 7
6 9 5 13 7 7 8.2 7
7 0 4 4 3 9 4.0 7
8 9 3 0 6 0 3.6 7
9 12 0 0 5 3 4.0 7
10 3 9 5 0 2 3.8 7
11 5 8 0 7 8 5.6 7
12 3 2 2 7 4 3.6 7
13 5 11 14 8 3 8.2 7
14 13 5 5 12 7 8.4 7
15 7 0 1 0 6 2.8 7
16 12 7 10 4 13 9.2 7
17 9 4 4 8 9 6.8 7
18 6 1 1 3 13 4.8 7
5.6

10.0
9.0
8.0
7.0
6.0
5.0
4.0
3.0
2.0
1.0
0.0
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
MEDIAS LSE LIE LE
LIE LE S
3 5 4.087
3 5 6.140
3 5 0.894
3 5 5.020
3 5 3.564
3 5 3.033
3 5 3.240
3 5 3.912
3 5 4.950
3 5 3.421
3 5 3.362
3 5 2.074
3 5 4.438
3 5 3.847
3 5 3.421
3 5 3.701
3 5 2.588
3 5 5.020
3.706

USL= 1000
LSL= 990
XMEDIAS= 999.5
CP= 0.450

Cpi= 0.85443161

CPs= 0.04497008

PP= 0.18
N´ MUESTRA LECTURA (EN OHMS) PROM X LCS LCI
1 1010 991 985 986 993.00 1017.9208 981.1792
2 995 996 1009 994 998.50 1017.9208 981.1792
3 990 1003 1015 1008 1004.00 1017.9208 981.1792
4 1015 1020 1009 998 1010.50 1017.9208 981.1792
5 1013 1019 1005 993 1007.50 1017.9208 981.1792
6 994 1001 994 1005 998.50 1017.9208 981.1792
7 989 992 982 1020 995.75 1017.9208 981.1792
8 1001 986 996 996 994.75 1017.9208 981.1792
9 1006 989 1005 1007 1001.75 1017.9208 981.1792
10 992 1007 1006 979 996.00 1017.9208 981.1792
11 996 1006 997 989 997.00 1017.9208 981.1792
12 1019 996 992 998 1001.25 1017.9208 981.1792
13 981 991 989 1020 995.25 1017.9208 981.1792
14 1015 993 988 984 995.00 1017.9208 981.1792
15 1023 1008 1005 982 1004.50 1017.9208 981.1792

GRAFICO DE CONTROL DE MEDIAS

1030.00

1020.00

1010.00

1000.00

990.00

980.00

970.00

960.00
1 2 3 4 5 6 7 8 9 10 11 12 13 1
PROM X LCS LCI LC

30.000

25.000

20.000

15.000

10.000

5.000

0.000
1 2 3
10.000

5.000

0.000
1 2 3
 LC R LCS LCI LC S LC LCS
999.55 25 57.511 0 25.2 11.633 11.137 25.24
999.55 15 57.511 0 25.2 7.047 11.137 25.24
999.55 25 57.511 0 25.2 10.551 11.137 25.24
999.55 22 57.511 0 25.2 9.469 11.137 25.24
999.55 26 57.511 0 25.2 11.240 11.137 25.24
999.55 11 57.511 0 25.2 5.447 11.137 25.24
999.55 38 57.511 0 25.2 16.701 11.137 25.24
999.55 15 57.511 0 25.2 6.292 11.137 25.24
999.55 18 57.511 0 25.2 8.539 11.137 25.24
999.55 28 57.511 0 25.2 13.241 11.137 25.24
999.55 17 57.511 0 25.2 6.976 11.137 25.24
999.55 27 57.511 0 25.2 12.093 11.137 25.24
999.55 39 57.511 0 25.2 17.056 11.137 25.24
999.55 31 57.511 0 25.2 13.832 11.137 25.24
999.55 41 57.511 0 25.2 16.941 11.137 25.24

NTROL DE MEDIAS GRAFICO DE CONTROL DE RANGO

70

60

50

40

30

20

10

8 9 10 11 12 13 14 15 0
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
LCS LCI LC R LCS LCI LC

GRAFICO DE CONTROL S
30.000

25.000

20.000

15.000

10.000

5.000

0.000
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
S LC LCS LCI
10.000

5.000

0.000
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
S LC LCS LCI
 LCI
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

DE RANGO

1 12 13 14 15
N´ MUESTRA LECTURA (EN OHMS) MEDIAS LSE LIE
1 1010 991 985 986 993.00 1000 990
2 995 996 1009 994 998.50 1000 990
3 990 1003 1015 1008 1004.00 1000 990
4 1015 1020 1009 998 1010.50 1000 990
5 1013 1019 1005 993 1007.50 1000 990
6 994 1001 994 1005 998.50 1000 990
7 989 992 982 1020 995.75 1000 990
8 1001 986 996 996 994.75 1000 990
9 1006 989 1005 1007 1001.75 1000 990
10 992 1007 1006 979 996.00 1000 990
11 996 1006 997 989 997.00 1000 990
12 1019 996 992 998 1001.25 1000 990
13 981 991 989 1020 995.25 1000 990
14 1015 993 988 984 995.00 1000 990
15 1023 1008 1005 982 1004.50 1000 990
999.55

1015.00

1010.00

1005.00

1000.00

995.00

990.00

985.00

980.00

975.00
1 2 3 4 5 6 7 8 9 10 11 12 13 14 1
MEDIAS LSE LIE LE
 LE
995
995
995
995
995
995
995
995
995
995
995
995
995
995
995

9 10 11 12 13 14 15
LIE LE