SAP Design To Operate (D2O)

Connect Digitally to Perfect Reality
Carlo Nigri – Presales Team Leader Digital Supply Chain

Jacques Bottà – Presales Digital Supply Chain
November 2019
SAP Vision and Strategy
Digital Supply Chain
Platform and Intelligent Technologies
What's new and useful information
© 2019 SAP SE or an SAP affiliate company. All rights reserved.

the company in numbers
437,000 98,000+ €24.74b€ 92%

Customers in more than Employees in 130+ Total Revenue Of Forbes Global 2000 are
180 countries countries (Non-IFRS) in FY2018 SAP customers
47 yrs. 100+ 19,800+ 186 mil.

Innovation and SAP partner companies Subscribers in our cloud
Of history and innovation
development centers globally user base

The Digital Era is evolving into The Intelligence Era
What is HANA? Made in 2011,High Performance Analytical Appliance.
Put hard disk and CPU inside the RAM for Speed. Then the information is processed and stored in the harddisk.This is how in-memory technology roughly works.
Similiarily, information from databases are read in a column wise manner. This is faster than row wise reading.
Mainframe & PCs Client Server & Internet Cloud, Mobile & Big Data Intelligent Technologies
1960s – 1980s 1990s - 2000s 2000s - 2010s 2010s - 2020s
ENABLING TECHNOLOGIES
• Transistors & silicon • Widespread PC adoption • Mobile & Smartphone • Machine learning (ML) and
revolution • Broadband Internet ubiquity artificial intelligence (AI)
• Large scale Mainframe • ERP and business • Cloud Computing • Internet of things (IoT) and
Computing adoption process technologies • Social Networks distributed computing
• Emergence of PC’s • Big Data • Blockchain
• Plant floor automation
CUSTOMER VALUE CREATION
Industrial Business Digital Intelligent

Automation Process Transformation Enterprise
Automation
What innovation means for a business system

What INNOVATION means for enterprise software ?
All kinds of transactional data are already being read from an analytical perspective.

The Long Road to Industry 4.0 – The Digitization of Every Aspect of Business
Today
High volumes Low profitability Industry 3.0 Industry 4.0 Industry 5.0
• Adoption of mechanical • Adoption of work- • Use of electronics and • Based on cyber- • Mass customization and
production facilities by sharing mass IT to automate physical systems cyber-physical and
using water and steam production by using production cognitive systems
power electrical power • Digital supply chain
• Greater personalization
• Smart manufacturing for mass-produced
• Connected products goods
and services • Flexible and integrated
• Digital business models value chain networks
• Virtualized processes
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 5

Global Megatrends affecting the asset intensive industries
Circular Economy Trusted Products

The move from linear to a Circular Economy The need for Trusted Products require
is an opportunity for manufacturing manufacturers to serialize more of their
companies: Products that close the circularity products and harden their supply chains.
gap by providing equipment and services for Providing transparency and provenance
disassembly and re-use. New business along the entire lifecycle of the equipment,
models where the equipment remains in their both for hardware and software
ownership for the entire lifecycle.
Smart Cities New Skills

The shift towards Sustainable Energy in Digital products, new business models and
combination with Integrated Mobility and technology driven services will fundamentally
Livable cities requires new types of shift talent requirements for Education and
machinery and components for energy Work. Manufacturers will need to address the
generation and storage, as well as energy needs of multiple generations in the
efficient products. workforce while competing for talent.

Global Megatrends affecting the asset intensive industries
Customer-driven change Digital is the new norm

Products that fit exact needs at competitive A way to re-act to the increased customer
prices and in a “Pay as you go” and usage demand but poses a number of challenges in
based pricing model. The ability to capture itself that span from organizational set up to
customer requirements effectively and drive having the right talent to operate in a cyber-
mass customization is the key. secure environment.
Industry boundaries are blurring Globalization and right shoring

As a consequence industrial manufacturers Companies are able to shift resources,
must redefine their core strengths and production and financial funds around the
capabilities and learn to create value in globe in a flexible way to make the best use of
industry value networks the regulations and location advantages

In 2018, SAP announced its strategy to Deliver the Intelligent Enterprise
Representation of SAP solutions.
Transactions related to warehouse movement etc.

Using google cloud Platform to run business and solutions
and its AI to solve issues. Goolgle technology like ubernitis.

In 2019, SAP acquired Qualtrics and became
the leader in Experience Management
All businesses will be driven by human experiences. Like, buying something from Amazon
for a dinner night. That's something based on human experience.
How to merge Operational Data with Experienced Data?
Operational data is related to "What is happening". Experienced is related to "why its happening"

SAP is evolving its strategy to be
“The Experience Company powered by the Intelligent Enterprise”
Lead to cash = Find someone willing to use your service and put the money in the account.
If you look at the process from an experience pov, you see Motivation, Value, Enjoyment, Impact, Loyalty
Experience gap is the gap between what CEO's think their product is worth and what their product is actually worth in the eyes of their customers. This experience gap is worth
trillions of dollars.

Intelligent Suite: Deliver intelligence across value chains
Intelligent
Suite
Lead to cash = Manages lead generation
Design to Operate
workforce management = HR management
sourec to pay = way to spend your money
Out-of-the-box Best-in-class UX with Modular, making Easy to extend, Intelligence embedded

integration leveraging consistent experience it easy to consume and allowing customers and in the applications
SAP Cloud Platform, across the entire cost-effective to operate partners to customize making the workflows
SAP Analytics Cloud, portfolio solutions quickly smarter
and a common data
foundation

Intelligent Suite: Deliver intelligence across value chains
Lead to Cash
Design to Operate
Total Workforce Management
Source to Pay

Top floor wants the Connected Supply Chain but
... continues to organize in departmental silos
All in one entity = Speed = Money
Assets
Plan
Pl
lan an
P
Manufacturers
Manufacturers
Customers
Design Manufacture Deliver Operate

Pl
an
an
Pl
Individual Entities
Suppliers Customers

Global Megatrends are creating New Realities
Plan in order to meet supply and demand, and to ensure the capacity of the warehouse, plan to delvier, plan to maintain
an asset or a product.
You give the asset to the customer and offer a service for maintenance.
Business Priorities Technology Enablers
Developing product- Autonomous systems,

related services robotics
Expanding to Cloud scalability,

new markets elasticity, availability
Improving sales and

revenue generation Intelligent algorithms
Tying product quality to Ubiquitous connectivity,

product development edge computing
Improving adaptability and

flexibility of supply chain Internet of Things
Local and global In-memory computing,

regulatory requirements Big Data

Introduction and SAP Strategy

Digital Supply Chain – Design to Operate
Assets
Suppliers
Assets Customers
Suppliers
Suppliers Manufacturers Suppliers
Customers
Customers
Suppliers
Manufacturers
Customers
Suppliers
Suppliers
Suppliers
Customers
Customers
Suppliers Customers
Customers
Customers
Customers
Customers
Logistics
Logistics
Digital Supply Chain – Design
Business value for R&D/Engineering
SAP PLM = Procuremen, manufacturing,quality assurance. for successful simultaneous product
design from different departments.
Innovate digital products and services faster

Enable new business practices by managing product
and asset intelligence across networks
8%
increase in meeting
Pl revenue goals with clearly
lan an
documented and validated
P Institute design excellence
new product requirements.
Drive product development based on requirements with
SAP Performance Benchmarking
an integrated systems engineering approach
Compliant product lifecycle management

Improve collaboration and integrate product
development to be first to market with innovative, 17%
Pl sustainable and compliant products decrease in time to market
an
an
where product development

Pl
projects are managed from

Increase profitability and visibility concept to launch.
Loop back failure and operational analysis from service SAP Performance Benchmarking
to engineering for design improvement and lower

product cost

SAP’s holistic support of the product development process
From the idea to the launch to the market
From the Process Industry POV:
Idea Formulation Product/

Trials Compliance Handover
/Project /Recipes Launch
Compliance Engineer, Recipe Developer,

Product Recipe Recipe Production
Regulatory Affairs Production
Manager Developer Developer Engineer
Officer Engineer

Digital Supply Chain – Plan
Business value for Supply Chain
State-of-the-art business processes

Enable new end-to-end business processes, models and
lan
Pl
an
revenue streams 40%
P
shorter lead times with
Synchronized planning processes flexible rules-driven
Eliminate planning silos through connected supply-demand matching.
and integrated planning processes SAP Performance Benchmarking
End-to-end visibility
Pl
an
Provide visibility on strategic, tactical and operational
levels across internal and external data 12%
an
fewer days in inventory

Pl
with dynamic, frequently

Faster planning cycles updated forecasts.
React faster to changes in the business through SAP Performance Benchmarking
complete integration across the supply chain

A small variation from the customer side, was having an incremental effect on the manufacturer. This was because the teams were not able to cooperate.

Supply Chain Planning Processes
Financial/Strategic Planning (business goal) Strategic
Demand&Forecast Management
Inventory Planning
Sales and supply chain departments have to translate sales into theSales & Operations
production Planning
plant input information. Strategic &
Tactical
Once the long-term production plan has been created
it must be translated into a short-medium term plan Master Planning + RCCP
Replenishment Planning
Operational
Material Req. Planning
Scheduling Plant Scheduling
Supply-To-Line
Manufacturing
Manufacturing Execution
Minutes Days Weeks Months Years
SAP Integrated Business Planning
Calculates inventory targets for the whole multistage network (finished goods, components and raw materials)
How about here?
Here?
How much
inventory
here?
Customers
Suppliers
SUPPLY DEMAND
Lead-time uncertainty Service level targets
Schedule variability Forecast error / Bias
Production batch sizes Intermittent demand
Supply reliability Outlier sales
SAP IBP for inventory prescribes inventory activity to maximize
Capacity restrictions Multiple service levels
Multiple supply sources
profit while buffering uncertainty Seasonality/promotions

SAP Integrated Business Planning for Inventory
Main outputs/goals
60%
Increase
40%
Inventory ($)
20%
0%
Decrease
-20%
-40%
-60%
90% 92% 94% 96% 98% 100%
Customer Service Level (%)
Optimal inventory Company current performance
FIX THE MIX OF INVENTORY! SIMULATION

Achieve the Right Balance Between Service Levels
and Inventory Investment

Digital Supply Chain – Manufacture
Business value for Manufacturing

Leverage new technologies to identify and enable
business processes with highly flexible UI’s
8%
Pl increase in plan adherence
an an Connected manufacturing where delivery dates are
Pl
Eliminate manufacturing silos through a single integrated with material
data model with connected, integrated processes availability and real-time
manufacturing conditions.
Top floor to shop floor visibility
Complete end-to-end visibility on strategic, tactical and
operational levels
Pl
an Faster more efficient execution 28%
an
Improve throughput, increase quality, and reduce

Pl
decrease days in inventory

waste where manufacturing
processes are controlled
through pull-based
Advanced analytics production schedule.
Leverage configurable KPI’s to identify process SAP Performance Benchmarking
bottlenecks and improve performance efficiency

Manufacturing
Financial/Strategic Planning (business goal) Strategic
Demand&Forecast Management
Inventory Planning
Sales & Operations Planning Strategic &
Tactical
Master Planning + RCCP
Replenishment Planning
Operational
Material Req. Planning
Scheduling Plant Scheduling
Supply-To-Line
Manufacturing
Manufacturing Execution
Minutes Days Weeks Months Years
Connect top floor to shop floor
The other two pilars are enabled by the cloud.
3) Big data analysis
4) Digital twin and IoT
The software and hardware are both on the customer's side. On premis.
Digital Manufacturing Predictive

Planners & Supervisors Cloud Maintenance
can monitor the manuf SAP Manufacturing

SAP Cloud Platform
process + Man-m/c, m/c-m/c Execution Suite
communication A digital representation of the asset (A twin)
SCADA / HMI
SAP IoT
MACHINE LAYER

Landscape Challenge
Managing assets from Multiple Suppliers on the Shop Floor
SAP Digital
Manufacturing SAP S/4 HANA SAP Intelligent Asset OEM Cloud
Cloud Enterprise Management Management
Digital Manufacturing Suite

» Business Context » Multiple vendors
» OEE, Energy Management » Multiple machines
On the shop floor you have different vendor's machines with different softwares on each. The goal is to orchestrate all these machines in a centralized way with the information
from the ERP. You can push the info from the ERP down to the machine. This was done in an isolated way, but now its different. See example in video
SAP Digital Manufacturing – The Distributed Manufacturing Challenge
Gaining Full Visibility and Improving Operations Globally
Plant 5
Plant 1
Region
Plants 3 & 4
Plant 7
Plant 2
Plant 9 Plant 6
Plant 8

Digital Supply Chain – Deliver
Business value for Logistics
Take into account the work to be finished and the amount of people working to amange the order.
Loading part integrates delivery with the transportation sector.
Balance customer service and delivery costs

Enable efficient logistics and order fulfillment processes
Pl to increase speed and reduce cost and emissions
lan an
P
Warehouse Management
Optimize labor, storage, and fulfillment costs
93%
Transportation Management increase of domestic
on-time delivery.
Reduce costs and carbon footprint and improve service, SAP Performance Benchmarking
efficiency, and sustainability
Pl
an
an
Logistics Networks
Pl
Collaborate with logistics partners and

improve fulfillment through visibility and IoT connectivity

SAP Global Track and Trace
Deliver on your promise to customers by tracking the status and fulfillment of processes and goods in transit across your global inbound, manufacturing, and
fulfillment chain.
Order management => Transportation Planning => Transportation Execution => Freight costing& Settlement
optimising paths
Provide real-time insights to relevant stakeholders

to their business and compliance needs
Capture business events across the extended business

network environment by connecting to the IoT
Ensure tracking of processes, materials, products and

assets with scalable performance and throughput
Streamline business partner collaboration by easyon-

and off-boarding
Benefit of these technologies, is that the operator can interact with goods directly and also the business data is synced throughout. You need to connect augmented
reality as well as the ERP together for such a level of mutil-department interaction
© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ CUSTOMER

SAP S/4HANA for Extended Warehouse Management
Enhance your storage and inventory management processes – and support goods
movement by all modes of transportation
Accelerate fulfillment by optimizing inbound and

outbound processing
Deliver shipments on-time by coordinating picking,

packing, staging and loading operations
Automate warehouses by integrating material handling

equipment and data collection devices
Reduce shipping times by cross-docking and increase

service by value-added services and returns handling
© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ CUSTOMER 44

SAP S/4HANA Supply Chain for Transportation Planning & Execution
Streamline and integrate your transportation management processes.
Reduce costs by increasing asset utilization, freight

consolidation, and routing optimization
Streamline the end-to-end process through holistic,

multi-mode transportation management
Create end-to-end transportation visibility and improve

service levels by creating full freight transparency
Support real-time, data-driven decision making for

quicker business decisions and faster insights
© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ CUSTOMER 45

Digital Supply Chain – Operate
Business value for Asset Management This gives the customer the proper maintenance of an asset

Leverage new technologies to enable new asset
management business processes with highly flexible UI’s 17%
increase in return on
Real-time insights assets where asset
Pl Provide end-to-end visibility on strategic, tactical and management systems
lan an are fully integrated.
P operational levels
Connected assets
Bring together information from operational and business
systems using IoT for scalable transparency
Prediction and simulation

79%
Pl decrease in accident
an Drive smarter decisions, improve reliability, and reduce
an
frequency with monitoring

Pl
outages and emissions of strong safety measures

for people and assets.
Collaboration throughout the asset lifecycle
Share asset information and collaborate on a cloud-
based business network with integrated processes

SAP Enterprise Asset Management Portfolio – Business Capabilities

Leverage new technologies to enable new asset
management business processes anywhere and anytime
Asset Strategy and

Real-time insights Performance
End-to-end visibility on strategic, tactical and operational
level in the entire company
Asset
Asset
Connected assets Network People Health
Prediction
Bring together information from operational and business
and
Collaboration
and roles and
Optimization
systems using IoT for scalable transparency
O&M – E&C
The power of prediction, optimization and Management
simulation
S/4HANA \ ECC
Drive smarter decisions, improve reliability, and reduce SAP Cloud Platform
outages leveraging IoT capabilities
Collaboration throughout the asset lifecycle

Share asset information, access one version of the truth,
and collaborate on a cloud-based business network with
integrated processes

SAP Asset Management E2E overview
q Tiles based on role(s) and can be adapted

q Comprehensive list of EAM transactions
q One copy of data and different deployment option
q Native integration with all SAP core functionalities
People These are the people involved

in the operate phase.
and roles
Enterprise Asset
Management
Planner / Scheduler Technician Back office
Processes
Confirm /
Order Schedule Review Work Perform Analyze and
technical
planning & dispatch and Asset work optimize
completion
You sell the service that your asset is capable of providing to the customer.
*SAP Asset manager

q Helps to maintain, inspect and repair mission critical assets

q Enable users to see assets schema with their histories and
dependencies
q Enhance efficiency with report workers’ status, progresses and locations
q Allows to install and tag equipment trough barcode, RFID and geotag
People
and roles
Processes
Confirm /
technical
completion

q Enable secure asset information collaboration across your business

q Collaborate with manufacturers, operators, service suppliers, across the
network on asset information
q Provide a channel for electronic handover of any asset information
q Improve data reliability, reduce master data maintenance, and maintain
higher asset availability Gives you the entire lifecycle of an asset in one screen
People
and roles
Processes
Confirm /
technical
completion

Execution of the digital manufacturer information
Digital Manufacturer Information about
q Technical Characteristics Standard
q Parameters, Protocols & Interfaces
q Activities carried out by humans (assembly,
installation, operation, maintenance, disposal)
Is the foundation V
for Industry 4.0 and the Internet of Things
D
I
2
7
7
0

SAP AIN high level process flow
Consume Publish
Publish Consume
Design & Drawings Design & Drawings

Maintenance
Service Strategy
Bulletin Receipt Service Bulletin
Maintenance Receipt
Strategy
Failure
Service Modes
Bulletin Processed Failure Modes
Service Bulletin Processed
UsageRecalls
Information Provider/ Global
UsageRecalls
Information
Safety Controls
Installation Information operator
Secure Shared model
equipment Safety Controls
Installation Information
Process Controls
Failure/Incident Data infrastructure database Failure/Incident
Process Controls Data
network registry
Spare Parts List
Design Recommendations Design Recommendations
Spare Parts List
Service
Risks & Bulletins
Controls Service
Risks Bulletins
& Controls
Licensing
Measurement Documents Control Over Data Shared Measurement Documents
Licensing
Product Training
Telemetry Product Training
Telemetry
Sensor Definition Sensor Definition
Manufacturer Service Provider Operator

What does it means predictive maintenance approach
Two predictive approaches:
1) Math = Fourier/or whatever to predict
2) Simulations using drawings/FiniteElementAnalysis
Insights (What is happening now)
Hindsight § degradation of performance due to structural
§ record of structural loading (accumulated fatigue failure
damage) § Insights: Stresses, strains, forces (axial, shear),
§ overview and counting of extreme events and bending moments, torque, oscillations, vibrations,
fatigue (used/remaining lifetime) modal analysis (Fourier-transformations)
§ verification of design methods
hindsight insight foresight
Simulation of different options
Foresight (Simulation & Prediction)

§ simulation of proposed extended operation
scenarios: Side steps, extended testing,
IAS - Infrastructure as a Service eg:Amazon Cloud, Google Cloud
§ evaluation of structural loading as a
PAS - Platform as a Service eg: On top of servers, cloud storage space, micro-services that can be used to consequence of a control decision
build business services. You pay a fee eg: kubernetes
SAS - Software as a Service eg:Microsoft365
Google and Amazon are hyper scalers because they
can scale up or down depending on the business
need.
Predictive Maintenance and Service and Predictive Engineering Insights
Optimize the availability of your assets by using

predictive maintenance and service capabilities and the
Internet of Things to take corrective actions early
Collect and analyze sensor data from physical assets

to predict operational failure
Initiate preventive countermeasures that trigger

service or maintenance orders
Optimize asset performance with a closed-loop

maintenance and service process
Use simulation-based digital twins of industrial assets

for asset health prediction and optimizationsupporting
ANSYS twin models

SAP and ANSYS for asset behavior simulation
Engineering Simulation
Fluids Semiconductors Multi-physics Engineering Models
Structures Systems
Electronics 3D Design
ANSYS
SAP Predictive Engineering

Insights enabled by ANSYS
SAP
Internet of Things
Big Data
Cloud Platform

Product and Asset Lifecyle and the ‘Digital twin’
Connect digitally to perfect ‘Asset Management’ reality
You have ALL the information related to an asset in one place in one common user interface
Operator Manufacturer
Products &
Assets
Asset intelligence Product intelligence

Asset Management, predictive Collaborative R&D,
maintenance and service engineering and
Predictive Engineering Insights manufacturing
As Operated – Strategic
Partnership with ANSYS®

Asset Central
A Digital Twin enabler for next generation product and asset modeling and management
WHAT IS SAP ABLE TO DELIVER?

Assets
Assets
Suppliers Suppliers
Asset Central
One Common Foundation
Predictive Engineering Insight is used
in Mechanical EngineeringAssets
fields. Customers
Pl
lan an
P
Suppliers Manufacturers Suppliers
Customers
Asset Central
provides a
common master and transactional
Asset Central data Suppliers
layer, a set of out-of-the-box
Manufacturers integrations to SAP back-end
*artic windCustomers business and Internet of Things
Pl solutions and standard basic
an
an
functionalities enabling common
Pl
Suppliers
Suppliers
next generation product and asset
modeling and management.
Customers
Customers
Suppliers Customers
Assets
Customers
Assets
Logistics
Assets

Digital Platform: Unlock data-driven intelligence and innovation
SAP HANA powers SAP

applications as the foundation of Platform for Delivering deep Digital world
high-performance data extending the data and process to build
warehousing and analytics as well business integrations innovations
as next-generation ERP processes of the through APIs leveraging
Intelligent Suite and and business and
enabling new microservices innovative
innovations services, and
API

SAP Cloud Platform 3
Digital
Platform
EXPERIENCE BUILD
People & Data Differentiating
Digital Apps
EXTEND INTEGRATE
Cloud & Apps, Data
On-Prem Apps Customer
& Processes
Partner
SAP Apps
Apps 3rd
Party
BUSINESS APPS
SAP CLOUD PLATFORM

SAP Cloud Platform
BUILD
Differentiating Cloud Applications
Digital Apps INTEGRATE
EXPERIENCE Apps, Data SAP Applications
& Processes
People & Data Customer Specific Applications
3rd Party Applications
Open Marketplace / Open APIs

Marketplace & API Business Hub
Data Mgmt. Master Data Globalization Output Mgmt.
EXTEND
Rates & Measures LOBs & Industries Commercialization ... Business Services
Cloud &
On-Prem Apps
Analytics Machine Learning Blockchain Data Mgmt.
Integration Mobile / UX Security IoT Technical Services
RPA …
SAP HANA Data Management Suite Data Foundation
Environments NEO
Multi-Cloud

SAP Leonardo Internet of Things capabilities
Full stack of IoT solutions and technologies
SAP IoT
Technical Services Data Management Business Services

SAP IoT
Edge
Streaming
Persistence Device management Aggregate store Thing model (SAP Digital Twin)
Business Connectivity Times series store Application development

transactions
Messaging Data archive Reuse UI and APIs
Predictive and
machine learning*
Analytics* on SAP Cloud Platform
*Planned Service

Main Services – Master Data & Semantics
Example: The business context of a silo
Sensor Measurements Organizational Structure

§ Distance § Company Code
§ Temperature § Plants
Silo
§ Humidity § Storage Locatiions
§ Pressure
Geographical Location Asset Tag

§ Postal adress § Material Master in S/4
§ Latitude / Longitude § SLAs, Warrenties
Material stored in Silo
§ Altitude
§ Types of Grains
§ Types of Cement
§ Food Ingrediences
§ Types of Animal Feed

Earth Observation Service
Earth
Observation
Service
ESA Copernicus Program
ESA is developing a new family of missions called Sentinels
Sentinel mission based on two satellites (coverage, robust)
Monitoring land, ocean and atmospheric monitoring

• Sentinel1 radar imaging for land and ocean
• Sentinel2 multispectral imaging for land monitoring
• Sentinel3 sea-surface topography, sea- and land-surface temperature
• Sentinel4 & Sentinel5 atmospheric monitoring
• Sentinel6 radar mission for global sea-surface height, oceanography

and climate studies

Bridge Monitoring and analysis Norwegian Public Roads Administration
The Stavå bridge sits in a spectacular location across a deep ravine. Due to the unknown state of it and the old
age the traffic is now regulated and only a few vehicles are allowed to pass the bridge simultaneously
Only 6sensors
placed on bridge to get a complete
condition monitoring solution
24/7
Monitoring of bridge condition

Introducing Dynamic and Predictive
Maintenance with SAP® Solutions
Trenitalia
Rome, Italy
Trenitalia ensures its customers can rely on it to get them wherever they need to go with efficient and
reliable services that run on time. By using the SAP Predictive Maintenance and Service solution, 8%–10%
www.trenitalia.com Trenitalia has created a dynamic asset system that allows it to make better decisions based on real-time
Reduction in maintenance costs
information and error forecasting.
Industry
Travel and transportation Before: Challenges and Opportunities
Products and Services

Local, national, and
• Significantly increase maintenance efficiency and reduce operational costs by avoiding unnecessary
maintenance activities
• Systematically plan in advance for any intervention, ensuring availability of spare parts, facilities, tools, and
700 TB
international passenger resources Of data managed per year through
transport services • Prevent breakdowns while trains are in operation SAP HANA and SAP IQ
• Avoid downtime due to unforeseen activities
Employees
28,000
Revenue
Why SAP
• Innovative solutions and technology to improve maintenance processes based on the SAP HANA platform
and Big Data analysis
5,000
€5.5 billion • Implemented the SAP Predictive Maintenance and Service solution to support real-time monitoring of the Signals sent per train every second,
train fleet thanks to sensors on board
SAP® Solutions • Used algorithmic predictions and indicators for dynamic planning
SAP® Predictive Maintenance
and Service solution, the SAP After: Value-Driven Results
HANA® platform, and SAP IQ • Scaled large quantities of data in SAP IQ, reducing required in-memory storage
software • Gained insight into real-time diagnostics to make better decisions
• Improved asset reliability and service, thanks to predictions and error forecasting
• Reduced maintenance costs
“The SAP Predictive Maintenance and Service solution based on

SAP HANA helps us cut costs and keep trains running smoothly.”
Watch how Trenitalia keeps
— Danilo Gismondi, CIO, Trenitalia passengers happy with SAP
solutions

Thank You

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Connect Digitally to Perfect Reality

Carlo Nigri – Presales Team Leader Digital Supply Chain

Digital Supply Chain

Platform and Intelligent Technologies

What's new and useful information

© 2019 SAP SE or an SAP affiliate company. All rights reserved.

437,000 98,000+ €24.74b€ 92%

47 yrs. 100+ 19,800+ 186 mil.

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CUSTOMER VALUE CREATION

Industrial Business Digital Intelligent

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© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL 5

Circular Economy Trusted Products

Smart Cities New Skills

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Customer-driven change Digital is the new norm

Industry boundaries are blurring Globalization and right shoring

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Representation of SAP solutions.

Transactions related to warehouse movement etc.

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How to merge Operational Data with Experienced Data?

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Lead to cash = Manages lead generation

workforce management = HR management

sourec to pay = way to spend your money

Out-of-the-box Best-in-class UX with Modular, making Easy to extend, Intelligence embedded

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Total Workforce Management

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All in one entity = Speed = Money

Design Manufacture Deliver Operate

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Business Priorities Technology Enablers

Developing product- Autonomous systems,

Expanding to Cloud scalability,

Improving sales and

Tying product quality to Ubiquitous connectivity,

Improving adaptability and

Local and global In-memory computing,

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Digital Supply Chain

Platform and Intelligent Technologies

What's new and useful information

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Innovate digital products and services faster

Compliant product lifecycle management

where product development

projects are managed from

to engineering for design improvement and lower

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Idea Formulation Product/

Compliance Engineer, Recipe Developer,

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State-of-the-art business processes

fewer days in inventory

with dynamic, frequently

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Financial/Strategic Planning (business goal) Strategic