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Airport
■ What is an Airport ???
a complex of runways and buildings for the
take-off, landing, and maintenance of civil
aircraft, with facilities for passengers.
OR
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■ The Airports Authority of India (AAI) was formed on 1st April 1995 by
merging the International Airports Authority of India and the National
Airports Authority with a view to accelerate the integrated
development, expansion, and modernization of the operational,
terminal and cargo facilities at the airports in the country conforming
to international standards. Today, AAI is a major airport operator
managing 125 airports across the country and also entrusted with
the sovereign function of providing air traffic services in India.
■ To enhance airport infrastructure in India, modernization of existing
airport infrastructure in metro and non-metro cities and construction
of Greenfield airports were contemplated. In recent times, Kolkata
and Chennai airports were refurbished with a cost of Rs 2,325 crore
and Rs 2,015 crore, respectively. The newly built terminals were
thrown open to public in January 2013.
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Reasons cited for privatization
■The AAI has invested substantial resources in modernizing the airports.
However, there have been complaints related to the quality of work and
management of operations at modernized airports.
■Maintenance of Chennai airport has been far from satisfactory. A few
days ago, some passengers were stung by bees that have built a hive
on the premises. Although AAI has spent a huge money to modernize
the airports, it has been argued that AAI can not upkeep them because
of lack of professional staff and being a government body.
■The government was keen on rope in the public-private partnership
mode to professionally manage these airports. It has been argued that
operation of large AAI airports through the public private partnership
(PPP) model is a good idea. The airports at Delhi, Mumbai, Hyderabad
and Bangalore are consistently ranked among the top by global
agencies due to the PPP Model.
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Changing nature of Airports
PRIVATISATION ???
Airport Operations
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What is an aerodrome??
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■ An aerodrome or airdrome is any place from
where flight operations can take place. This can
include an airstrip in the middle of nowhere to a
commercial airport in the biggest city in the
world. An airport is a special type of aerodrome
that has satisfied certain certification criteria or
regulatory requirements of the ICAO that a
regular aerodrome may not have achieved.
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■ an aerodrome or airdrome is any place from where flight
operations can take place. This can include an airstrip in
the middle of nowhere to a commercial airport in the
biggest city in the world. The term aerodrome is more
commonly used in UK and other Commonwealth States,
rather than in America or rest of the world.
■ The main function of an aerodrome is to allow a flight to
land and takeoff; regardless of whether the flight
contains cargo, passengers, or neither. It may also
include provisions to any other related activities such as
re- fueling, hangers, etc.
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■ The term aerodrome includes small general
aviation airfields, large commercial airports, and
military airbases. In fact, a water aerodrome is
an area of open water used regularly by
seaplanes or amphibious aircrafts for landing
and taking off.
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Comparison between Airport and Aerodrome
Airport Aerodrome
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Runway, Helipad,
Hangers, Control
Towers, Terminal
Buildings, Water for
takeoffs and landings,
fixed base operator Some sort of an area for
Consists services, seaplane planes to land and
docks and ramps, air takeoff.
traffic control, passenger
facilities such as
restaurants and
lounges, and emergency
services.
UK and Commonwealth
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The airside Operations:
► Runway
► Taxiway
► Taxi-lanes
► Apron
► Bays/Stands
► Runway lights
► Runway markings
► NAVAIDS
Runway
Taxiway
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Alaska, USA
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Apron
■ Aprons - the Portion of an airport usually paved in front of Terminal
building, for Parking, Loading & Unloading of Aircraft. Holding bays
are also known as holding aprons, they are provided at busy airports
near the runways. They hold Planes Before its Takeoff to wait till the
runway is cleared.
Types of Aprons
■ Cargo Apron- Aircrafts that carry only freight and mail may be
provided a separate cargo apron adjacent to cargo terminal building.
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■ Parking Apron- Parking apron is the apron where aircrafts can be
parked for a specific period of time. It may be used for light periodic
servicing and maintenance. Parking aprons are located as close to
the terminal apron as possible.
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Airside
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Air side
■ Not open to public
■ Restricted access
■ It has all areas accessible to aircraft
■ Includes runways ,apron, stand etc
■ Parking space for Ground Handling
equipment
■ ATC
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Land side
■ Terminal building divides airside and landside
■ It has parking place for the visitor car
■ Taxi Stand
■ Rail Terminals
■ Bus service
■ Parking area
■ Reserved parking area
■ Approach Road
■ Directional signage
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Contd…
E.g. Apron---airside---carpark
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Airside----terminal----landside
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Commercial Activities
■ Thus the activities which is associated with
the acceptance of the passenger & Cargo for
transporting them from the point A to B is
known as “Commercial activity”
■ This accounts different procedures to follow,
without hampering any security rules and
regulations.
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Terminal Building of Dulles Airport
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Terminal Building
■ An airport building with the range of facilities
where pax check-in before boarding and
their plane and where they arrive when their
plane lands.
■ All commercial activities are done from and
in the terminal building
■ Building has Two areas (some time three)
1. Departure Hall
2. Arrival Hall
3. Transit Hall
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Terminal Operations
3. Governmental activities
- Security checks/ Immigration checks/ Customs checks/ Health
5. Airline functions
- Ticketing/ check-in/ baggage handling/ transporting to and from aircraft/ preparation of
Load and trip sheet/ Facilitation
Planning In Airport
■ Counter Allocation
■ Stand Allocation
■ Bay Allocation
■ Gate Allocation
■ Baggage belt Allocation
■ Slot Management
Commercial Activities
■ Commercial activities are of two types
Departure activities
Arrival activities
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Departure Hall Activities
■ Mini Reservation Office
■ Reservation counters
■ X-Raying of Baggage
■ Check in activities
■ Excess Baggage Counter
■ Facilitation counter
■ Information Desk
■ Holding area after security
■ Gate control activities
■ Departure Gates
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Departure Hall Activities continued
■ lounges
■ Accepting of registered baggage and
sending to the baggage make up area
■ Transportation of the Pax to aircraft
■ Boarding the passenger from the terminal
building
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Check in Counter
■ First point of contact with the passenger
■ Pax report for taking the flight boarding cards at
check-in counter which is in the departure area main
hall.
■ Hand over their flight ticket PNR and baggage for
check in and obtain boarding cards.
■ Bags are checked in at the counters according to the
weight system if domestic and piece, if flying
international.
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Contd..
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Departure activities
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Contd…
■ Pre Departure
■ A major area for airlines
■ Issuance of ticket and Excess Baggage
Ticket
■ Allocation of staff for various counter for
Check in
■ Pax facilitation &, VIP handling
■ Enquiry counter
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Post Departure functions
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Departure Activities-continued
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step by step airport procedures
step 1
It is unnecessary to visit the check-in counter
when using online check-in or automated
check-in.
- you approach the check in counters with your
ticket.
- boarding card is issued.
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STEP 2 Checking in baggage
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STEP 3 Security Check
Baggage will need
to be checked at
the security
checkpoint.
There may be long
lines depending on
the airport and
time of day, so
please proceed to
the security
checkpoint with
adequate time to
spare.
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Screening of Baggage
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STEP 4 Immigration
■ You must present your travel documents.
Immigration is completed at this step.
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STEP 5 Boarding and Disembarking
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Boarding of the flight
■ Flight is announced after its inspection by
engineering and other tech depts.
■ Pax are taken to the aircraft for boarding in a
transport or through aerobridges
■ Incase pax doesn't turn up to board and has
baggage in hold
Rule:
❖ No passenger no bag
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STEP 6 Baggage Claim
Pick up your
baggage after
passengers flying in
First
Class/Business
Class/Premium
Economy.
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Commercial Activities
Arrival Hall
■ Receiving of the passenger
■ Delivering their registered baggage
■ Handling complaint in case of mishandling of
baggage (damage and non –receipt)
■ Assisting transit passengers
■ Looking after physically challenged persons
■ Attending all queries
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Arrival picture of a terminal building
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Revenues for the Airport
▪ Non Aeronautical revenues
- Duty free shops
- Airlines terminal rent
- Banks
- Parking charges
- Multiplexes
- Sports
- Cafes
▪ - Advertisements and displays space charges
- Taxi services
Revenues for the Airport
■ Aeronautical revenue
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Control Room
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Staff duty allocation duty
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Back up office
Disseminate the information
■ Arrival )
■ Departure ) of the aircraft or flight
■ Delay )
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AOCC at IGIA
(Its role and functions)
Stan
(I) d Al
Stand Allo lo (D
)
1D
T-.
so
Re
AOCC Manager
Services at AOCC
⚫ FIDS desk performs the following functions:
⚫ To receive messages
⚫ To monitor ground frequency
⚫ To receive telephone calls from airlines
⚫ To update FIDS
Arrival:
• Unloading from aircraft
• Transport to terminal airside
• Sorting- loading onto claim devices
• Conveyance to reclaim area
• Presentation of baggage to passengers from reclaim
• Carriage from reclaim area
Types of Passenger
■ Interlining Passenger
-passengers, who change from one
aircraft to another at the airport.
Types of Passenger
■ Transit Passenger
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Transit Hall
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Non technical activity
Security
■ Very vital in aviation
■ Particular after the hijacking
■ More so after 9/11
■ Security starts from the entry point in the
terminal building to the step ladder frisking at
the aircraft
■ Rule of no pax no bag came into practice
after blasting of many aircrafts in past.
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Security
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All airline priority:
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Ground Handling Services
Terminal:
■ Baggage check/ Baggage Handling/ Baggage claim
■ Ticketing and check-in/ Pax loading and un-loading
■ Transit passengers handling
■ Handling of Elderly and physically challenged
passengers
■ Load control
Airside:
• Ramp service: Supervision / Marshaling/ Start-up/ Moving and
towing the aircraft/ Safety measures
• On Ramp aircraft services: Repair of fault/ Fueling/ Wheel and tire
check/ Ground Power supply/ Toilet servicing
• On board servicing: cleaning/ catering/ In-flight entertainment/
• External ramp equipment: Passengers steps/Mail and equipment
loading