THE EFFECTIVENESS OF TECHNOLOGY IN

BUSINESS
Mark Nikko Alvarez Jessa Furio
ICT Department ICT Department
Sorsogon State College Sorsogon State College
Marknikko00@gmail.com jessafurio@gmail.com
Ronalyn Galopa
ICT Department
Sorsogon State College
galoparonalyn@gmail.com
 Irene Fungo
ICT Department
Sorsogon State College
Irenegenavia@gmail.com
ABSTRACT
This study aims to examine the
effectiveness of technology in business;
especially it seeks to determine the benefits
of technology in the business, find out
several factors that will affect in the business
in terms of technology, and determined how
technology improves the business. Today,
technology is central to the success. From
marketing to security, most business
operations start in the digital world. Since
the role of IT is so prominent in business of
all sizes, training for a career in the field
means training for a variety of opportunities.
These are just few of the ways the tech
industry has changed the face of modern
businesses. Technology simplifies
communication, whether you are keeping in
touch with an old friend or catching up on
the news. By the help of the technology in
business the smaller business can give the
wants or needed by the customer. They can
assure that they can do what the largest
business can do. Communication is one of
the biggest important in a business because
it helps them to have more clients or
customer. They need to talk many people
around them to entertain about their online
business; one of the attitudes of online
businessman is to have a very good speaking
skills or good in sales talk. Because of
communication we can entertain others to
join and engage to our business. Because of
technology we can communicate our clients
via online communication like messenger,
Facebook, Skype and etc. by using our own
personal computers, laptop, and
smartphones. Reliable storage can help in
online business to store more storage and
saving more items or information. To access
reliable storage it is only needed to pay the
data that you use. But it can help to reduce
IT costs for your own business. If you have
reliable storage you can keep all your records
about your business and it will minimize the
needs for server. In online business it is
needed to have protection especially in
information, it is needed to have correct and
right information. You have to secured all
data that your business have, because if not
your business will be ruined and it will affect
the reputation of your business. That’s why
every online business is required to have an
information protection for the sake of their
business and to become more competitive.
Technology has a big contribution in online
business especially financial saving, because
online business has a fewer workers so that
you can reduce in paying more manpower
who will work in your business. It also reduce
in travel cost because even you are in your
home you can do your online business by
using smartphones, tablet, and personal
computers. By using technology you can
reduce financial cost to your business and it
will increase your productivity.
In business it is very big help to have a
strong communication with employee and
mostly to the client. Especially in online
business, it required or takes a lot of time to
entertain customers that every second or
minute you should watch out in your online
business because maybe in that second or
minute you have a customer but you didn’t
notice it, it becomes loss. But in being more
comprehensive in communication style or
strategies it becomes more easily and
feasible. It became feasible that that you will
not shatter on what to do first. And may also
make your online business more organize. In
the way that you have time to follow of what
transaction your business have. It is not only
reducing the time that you should exert but
it may least your provider monthly charges.
The work become more feasible, the monthly
charges descended but gain income in same
as what you exactly do before. The jobs
become quicker just like what you gain. With
the higher amount of time effort exerted
your income may be doubled what you have
earned before. In online businesses should
have to increase the so called “ cloud “ this
is commonly used in online marketing or
online business to gain more client and to
start up business using social media but they
use the Facebook as their pattern to invite
client most commonly used in online
business is the captcha, advertisement and
inviting. This is the process to earn dollars or
pesos. Using cloud online business becomes
easiest way of earning and additional
income. For those who want to be part or one
of online businessman you have rather to
use cloud. Because it least the hassle, less
the transportation fees, no manager and you
are the one who are going to operate of your
online it all contingent in your hands. The
technology emerges in the modern society
all of this is high technology and the network
of a computer processing speeds, and the
storage capabilities continue to increase. All
of them are the advantage when it comes in
online business or online marketing because
they can easily do their task in the online
business with the use of modern technology
and the use of a new communication
technology like Facebook, messenger, and
other software this is commonly used by the
user who start up online business.
INTRODUCTION
Technology helps businesses maintain
data flow, manage contacts, track processes
and maintain employee records. Technology
makes it possible for businesses to operate
efficiently and effectively with minimal
manpower and helps to reduce the cost of
Today’s advancement in technology have
brought about a new era of speed and
simplicity for consumers and businesses.
Due to these new benefits, the possibilities of
universal connectivity, storage, and
computation are made tangible, thus leading
the way to new internet of things solution.
Resource Management and Efficiency Clouds
Computing Environments is an authoritative
reference source for the latest scholarly
research on the emerging trends of clouds
computing and reveals the benefits cloud
paths provide to consumers. Featuring
coverage across a range of relevant
perspective and topics, such as big data,
cloud security, and utility computing, this
publication is an essential source of
researchers, students and professionals
seeking current research on the organization
and productivity of cloud computing
environment. It explained that the most
significant technologies that already
changing the way we work are automation
and automated learning. Today most of the
works are done machines that communicate
one another. Technology united the seller
and customer via chatting or messaging their
clients. They have no effort to exert because
they can also communicate their clients even
in their home. The most promising fields for
young workers has been in computer
programming and encoding, so that in the
recent years the young workers want a
computer programming and encoding to
increase the job in the same fields.
doing business. Technology helps business
operations by keeping them connected to
suppliers, customers and their sales force.
Because of its ability to streamline operating
costs, technology delivers instant access to
supplies and information, so businesses are
better able to offer affordable pricing of
goods and services without sacrificing
quality. Technology is developed to meet a
problem or opportunity. Businesses use
technologies to extend their abilities and to
serve their customer, businesses owners or
entrepreneurs have the vision to recognize
consumer wants and to devise ways to meet
them. However, they will find need to use
technology to accomplish some of these
goals, and in most cases, they will have to
hire experienced technical people who can
use technology to implement these ideas.
Nowadays, it’s challenging for a business to
gain competitive advantage without using
technology. Business owners and managers
must know the importance of technology in
business and they have to plan on how to
use it well so that they increased on Return
on Investment (RIO) is used in various way;
businesses can use technology in
manufacturing, improving, customers care,
transportation, human resource
management, business communication, use
technology to improve their services or
products as a way of gaining competitive
advantage, etc. However, for a business to
get the best out of technology, they have to
plan and manage this technology very well in
the last two decades, technology has
changed the way we interact the way we
shop, the way we do research and the way
businesses operate. Today, technology is
central to the success. From marketing to
security, most business operations start in
the digital world. Since the role of IT is so
prominent in business of all sizes, training for
a career in the field means training for a
variety of opportunities. These are just few of
the ways the tech industry has changed the
face of modern businesses. Technology
simplifies communication, whether you are
keeping in touch with an old friend or
catching up on the news. For businesses, IT
is the key for effective internal and external
communications. Internal communication
means communication conducted within a
business or different part of a business,. For
IT professionals, this means keeping up with
the technology used for email, internal
newsletter, or companywide digital project
platforms. External communications includes
a company`s communication with
customers, investors, and the general public.
For IT professionals, this means keeping up
with email, social media, online newsletter,
and other platforms.
This study aims to examine the effectiveness
of technology in business; especially it seeks
to (1) determine the benefits of technology
in the business, (2) find out several factors
that will affect in the business in terms of
technology, (3) determined how technology
improves the business. This research focused
in the effectiveness of the technology and
business, the importance and the benefits of
technology
KEYWORDS
Effectiveness, technology, business
1. FIVE BENEFITS OF
TECHNOLOGY IN BUSINESS
1.1 AUTOMATION AND
PRODUCTIVITY
Smaller businesses can compete with large
businesses by being more swift and agile,
and responding to change faster. Information
technology can improve your company's
efficiency and decrease human error by
developing automated processes. With
software applications like QuickBooks and
contact management sites like Sales Force,
company bookkeeping and sales tracking
can be automated. In turn, small business
owners can focus on their overall business
strategy and their employees are free to
work on other things while the computer
runs their reports, creates queries, and
tracks projects. This leads to one of the
biggest benefits of automation and
technology in businesses: productivity.
By the help of the technology in business the
smaller business can give the wants or
needed by the customer. They can assure
that they can do what the largest business
can do.
1.2 COMMUNICATION AND
COLLABORATION
Communication is essential in the business
world and one of the main benefits of
technology for business is the wealth of
resources available to communicate quickly
and effectively. With the increasing business
adoption of mobile computing devices
(laptops, tablets, etc.) and software like Voice
over Internet Protocol (VOIP), cloud systems,
and skype conference calls, employees are
able to collaborate effectively, even across
great distances, and work almost anywhere.
Doing so reduces travel costs and the time it
takes to start a meeting, improving
efficiencies.
Communication is one of the biggest
important in a business because it helps
them to have more clients or customer. They
need to talk many people around them to
entertain about their online business; one of
the attitudes of online businessman is to
have a very good speaking skills or good in
sales talk. Because of communication we can
entertain others to join and engage to our
business. Because of technology we can
communicate our clients via online
communication like messenger, Facebook,
Skype and etc. by using our own personal
computers, laptop, and smartphones.
1.3 RELIABLE STORAGE
Some technologies, such as cloud
computing, provide easy and reliable data
storage that protects the company’s valuable
records while minimizing the need for server
upkeep. Because you are distributing the
load across several powerful servers, it can
do the heavy lifting, meaning you don’t need
to worry much individual computer
specifications or server crashes. With most
cloud plans, you only pay for the data you
use, which could easily reduce the IT costs
for your business.
Reliable storage can help in online business
to store more storage and saving more items
or information. To access reliable storage it is
only needed to pay the data that you use.
But it can help to reduce IT costs for your
own business. If you have reliable storage
you can keep all your records about your
business and it will minimize the needs for
server.
1.4 INFORMATION PROTECTION
Unsecured data can ruin companies’
competitive position and reputation, and cost
them thousands – if not millions. Storage
systems such as virtual vaults or cloud
storage like Drop Box can keep company
information safe by only allowing certain
users within your company to access,
withdraw, add or change the documents.
This reduces the potential for hacks,
sabotage, and espionage.
In online business it is needed to have
protection especially in information, it is
needed to have correct and right
information. You have to secured all data
that your business have, because if not your
business will be ruined and it will affect the
reputation of your business. That’s why
every online business is required to have an
information protection for the sake of their
business and to become more competitive.
1.5 FINANCIAL SAVINGS
The biggest benefit of technology in
business, which should arise in some way
from all the benefits above, is the financial
savings it affords small businesses and
global corporations alike. Increases in
productivity allow companies to do more with
fewer workers, reducing payroll costs
normally spent. Advances in communication
can reduce travel costs. Data storage can
reduce warehousing or server maintenance
costs. By using the best technology for your
business you should be reducing the
financial costs to the company and setting
your company up for success.
Technology has a big contribution in online
business especially financial saving, because
online business has a fewer workers so that
you can reduce in paying more manpower
who will work in your business. It also reduce
in travel cost because even you are in your
home you can do your online business by
using smartphones, tablet, and personal
computers. By using technology you can
reduce financial cost to your business and it
will increase your productivity.
2. HOW TECHNOLOGY
IMPROVES THE BUSINESS?
2.1 MORE COMPREHENSIVE
COMMUNICATION
Sometimes, radical improvements in
communication made possible by the
internet and associated devices – such as
laptops and smart phones – can become so
sophisticated as to become oppressive.
Nobody needs 200 business emails a day.
Nevertheless, once you organize your
communication tactics and strategies around
these available communication resources,
things will move faster. They'll also move
more reliably, via apps that timestamp the
opening of emails to clients and they'll do so
at a lower cost, once you beat back your cell
phone provider's monthly charges, that is –
or you move to a lower cost provider, as
rates continue to fall.
In business it is very big help to have a
strong communication with employee and
mostly to the client. Especially in online
business, it required or takes a lot of time to
entertain customers that every second or
minute you should watch out in your online
business because maybe in that second or
minute you have a customer but you didn’t
notice it, it becomes loss. But in being more
comprehensive in communication style or
strategies it becomes more easily and
feasible. It became feasible that that you will
not shatter on what to do first. And may also
make your online business more organize. In
the way that you have time to follow of what
transaction your business have. It is not only
reducing the time that you should exert but
it may least your provider monthly charges.
The work become more feasible, the monthly
charges descended but gain income in same
as what you exactly do before. The jobs
become quicker just like what you gain. With
the higher amount of time effort exerted
your income may be doubled what you have
earned before.
2.2 INCREASED USE OF "THE CLOUD"
Recently, high-tech communication
possibilities have been further enhanced by
the increased use of "the cloud" as a
communication resource. For example, film
or music producers in different cities can
simultaneously work on a single project
simultaneously that's available to both of
them via the cloud. Expert surgeons already
oversee surgical operations on other
continents via virtual operating theaters.
Eventually, medical procedures that are
entirely machine-driven can be supervised
virtually from anywhere in the world, from a
single physical operating theater.
In online businesses should have to increase
the so called “ cloud “ this is commonly used
in online marketing or online business to gain
more client and to start up business using
social media but they use the Facebook as
their pattern to invite client most commonly
used in online business is the captcha,
advertisement and inviting. This is the
process to earn dollars or pesos. Using cloud
online business becomes easiest way of
earning and additional income. For those
who want to be part or one of online
businessman you have rather to use cloud.
Because it least the hassle, less the
transportation fees, no manager and you are
the one who are going to operate of your
online it all contingent in your hands.
2.3 NEW COMMUNICATIONS
TECHNOLOGIES
As computer processing speeds and storage
capabilities continue to increase, new
communication technologies will arise.
Emerging virtual presence technologies will
make it easier and more effective for
executives, speakers, coaches and
technologists of every kind to make virtual
presentations anywhere around the globe,
with all the advantages of physical presence
but without the limitations.
The technology emerges in the modern
society all of this is high technology and the
network of a computer processing speeds,
and the storage capabilities continue to
increase. All of them are the advantage when
it comes in online business or online
marketing because they can easily do their
task in the online business with the use of
modern technology and the use of a new
communication technology like Facebook,
messenger, and other software this is
commonly used by the user who start up
online business.
2.4 RESOURCE MANAGEMENT AND
EFFICIENCY
These same communication technologies are
already changing resource management and
eventually will radically restructure how we
work. Today, a single operator can deploy
various military resources all over the globe.
Tomorrow, a single operator will be able
control and supervise fleets of unmanned
transport vehicles at lower cost, with higher
reliability and lower accident rates.
Similarly, experts can be virtually deployed
almost instantly to solve production and
other problems anywhere in the world.
Amazon's much-touted drone program not
only has regulatory and legal issues to face,
but also the practical, every day problem of
pets, children, and – most importantly,
getting them to stay in the air long enough
to fly long distances, according to a 2016
Gartner report published in The New York
Times. But The Times also stated that a
future of autonomous drones is much closer
than a future of self-driving cars.
Today’s advancement in technology has
brought about a new era of speed and
simplicity for consumers and businesses.
Due to these new benefits, the possibilities of
universal connectivity, storage, and
computation are made tangible, thus leading
the way to new internet of things solution.
Resource Management and Efficiency Clouds
Computing Environments is an authoritative
reference source for the latest scholarly
research on the emerging trends of clouds
computing and reveals the benefits cloud
paths provide to consumers. Featuring
coverage across a range of relevant
perspective and topics, such as big data,
cloud security, and utility computing, this
publication is an essential source of
researchers, students and professionals
seeking current research on the organization
and productivity of cloud computing
environment.
2.5 LABOR COST SAVINGS
The most significant emerging technologies
already changing the way we work are in
automation and automated learning. Tesla's
production plant for its new Model 3 electric
passenger vehicle has very few workers, and
they're largely there to observe and – when
necessary – correct or modify a production
process. Most of the work is done via
machines that communicate directly with
one another.
In recent years, one of the most promising
fields for young workers has been in
computer programming and coding. In 2019,
at least 25 million programmers are working
globally. It's nearly certain that in the near
future, programming and coding jobs will
increase, but gradually, computers will begin
to program other computers or they will
reprogram themselves. Futurists predict that
eventually most humans will not work for a
living.
It explained that the most significant
technologies that already changing the way
we work are automation and automated
learning. Today most of the works are done
machines that communicate one another.
Technology united the seller and customer
via chatting or messaging their clients. They
have no effort to exert because they can also
communicate their clients even in their
home. The most promising fields for young
workers has been in computer programming
and encoding, so that in the recent years the
young workers want a computer
programming and encoding to increase the
job in the same fields.
2.6 SAFETY ADVANTAGES THROUGH
TECHNOLOGY
One of the more remarkable increases in
worker safety during the past 50 years has
been in the inherently risky business of
automobile racing. In the 1950s, there were
five Formula One fatalities. Although there
were many more Formula One events in the
1990s, there were only two fatalities during
the entire decade.
REFERENCES
(1) Osmond Vitez, Updated February
12,2019, The Impact of Technological
The technological innovations that drove
down the fatality rate in Formula One racing
made automobiles safer, generally. The
advent of the driver-less automobile will
surely reduce fatality rates further –
computers don't get drunk and drive, they
have no interest in showing off and they
exist only to concentrate on their primary
task. The increased safety of highway travel
globally – beyond lowering fatality rates and
making traveling safer, will also lower
insurance rates and will generally reduce the
cost of business-related transport.
Safety advantages are being updated or
advance on the knowledge that you have
through technologies because as we can see
on today’s generation technology is being
existed.
CONCLUSION
The overall finding of this research reflects
that technology has a great contribution in
the field of business, and there are many
businessman and entrepreneurs has become
successful with the help of modern
technology. This research recommends
future studies to be conducted covering
different ways to improve business by using
technology.
ACKNOWLEDGEMENT
This could not have been completed without
the guidance and support of a group of truly
people. First and foremost to God, thank you
for the guidance. To the professor in the
subject; Introduction to Computing.
Our research would be disorganized chaos
without the guidance and calm provided by
professor. And to those people who
contributed directly and indirectly.
Change on Business Activity, Retrieved
from March 27,
 2019,http://smallbusiness.chron.com/tech
nology-improve-business-2188.html
(2) Osmond Vitez, Emerging Technology in
Business, Retrieved from March 20,
2019;http://bizfluent.com/about-6647421-
emerging-technology
(3) Thomas Bush, July 11, 2016, PESTLE
Analysis: Technological Factors Affecting
Business, Retrieved from March 27,
2019;http://pestleanalysis.com/technologi
cal-factors-affecting-business
(4) Patrick Gleeson, Ph. D., Updated February
12, 2019, How Does Technology Improves
the Business, Retrieved from March 27,
2019;http://www.mycomputercareer.edu/n
ews/the-importance-of-technology-for-
modern-business-survival/