acco. TRANSPORTATION b. Roro- roll on roll off - Act or process of carrying people c. Shipping companies d. Ferry services INFRASTRACTURE AIR TRANSPORTATION (roads,bridges,highways,electricity,water supply) 1. Airline- a company that offers air transportation services to the - Consist all underground public(pax passengers) for free. surface/developmental construction 2. Aircraft- most tangible aspect of an (SUPERSTRUCTURE-facilities & services that airline are above the ground) Seats left that are unclaimed are used to waitlisted [chance MODES OF TRANSPORTATION passengers] [Land, Water, Air, Rail, others] No Show- passenger who does not show up LAND for flight.
A. Taxi- expensive form of land transpo Classes of service
B. Bus- reclining seats, airconditioned, F first class wifi. C. Tricycle- jeepneys, vans, fx, etc. J business class D. Cars- manual/automatic Y economy class RAIL SMARTER LRT (light rail transit) -name element MRT (metro rail transit) -segment PNR (Philippine national railways) -contact *Japan-shinkansen -received from UK- subway -ticket US- Amtrak -end of the transaction France- TGV (Train A Grande Vitesse) Spain- AVE (Alta Velocidad Española) MAJOR ASPECT OF AN AIRLINE EXAMPLES OF ACCOMMODATION *Reservation- involving flight sched. & 1. Hotel- most common type of availability, confirming reservation payment accommodation. and ticket. 2. Campsites- outdoor 3. Motel- located along highways. *Ground Services- rendered by airline to 4. Pension- private or family operated the passenger at the terminal before & tourist boarding house. after the flight. 5. Parador- started as historic building *Inflight service- important aspect of airline that converted into a hotel. service. 6. Ryokan- mats, sliding doors, paper walls connecting corridors & Airline code- unique reference symbols Japanese landscape garden. assigned to the diff. airlines 7. Youth hostel- low cost dormitory Categories of aircraft type accommodation. 8. Resort- accommodation with pools Narrow body aircraft or near beach. = one aisle runs down the center of an 9. Inns- affordable type of aircraft. accommodation.
Wide body aircraft ATTRACTIONS
=2 aisle, seats are subdivided into 3 Central to the appeal of destinations
sections. Can be a site, facility, or event w/ attributes capable of drawings tourist ACCOMMODATION SECTOR & satisfying their expectations. -a place when you can sleep and relax natural KINDS Types of room accommodation cultural historical 1. Single – one single bed Man made 2. Double- one large bed 3. Twin- two single beds festivals 4. Family room- two single beds Special interest 5. Suite- one or more bedroom 6. Penthouse- open unto roof TRAVEL TRADE SECTOR 7. Presidential suites- used by VIP’s Travel intermediaries: TA (travel agencies) 8. Junior suites- large room that is divided by entertainment area & TO (tour operator) sleeping space. TG (tour guide) 9. Duplex- suites that separate into 2 storeys. TRAVEL AGENCY (travel agent/travel TOUR OPERATOR counselor) [oral] -tasked to assemble the various travel - A commercial enterprise, where a components {acco. , transpo, amenities, travel can secure info. & expertise, tour guide, meals, activities} get impartial counseling & make In short “the one who create a tour arrangements to travel. package” Functions: Functions: 1. Provides info. & expertise in country -plans & develops TP that meet the needs {Transpo, accommodation, of various marketers attractions, cost} 2. Impartially recommends particular -assembles the various travel components destination, suppliers, P&S (product -delivers the TP by operating worry free & & services) best suited to the needs secured itineraries {gender, age, budget} of the traveler. TOUR GUIDE 3. Provides assistance in securing -conduct a tour & w/a broad knowledge, travel documents {visa, passport, duty is to inform. immigration clearances} 4. Processes travel arrangements According to: tour guide of 1987 STEPS: promulgated by DOT, a tour guide is an -placing reservations industry who is licensed by the local -obtaining confirmations government & accredited by DOT to guide -issuing tickets(IAIA ACCREDITED/ tourist. NON-ACCREDITED)/tour vouchers in 4 ROLES behalf of the suppliers Abacus-clipper Leader, watchdog, educator, public relation Amadeus-male rep. Althea-female 4 TYPES *IAIA- international air transportation association Urban guides(volunteers), adeventure *PNR- passenger name record guides(interpreters),driver guides, gov’t. *automated/GDS guides. ORGANIZED STRUCTURE: 5. Assist in cases of refunds and cancellations (payment) SMALL TA – less than 5 employees MEDIUM TA- less than 10 LARGE TA – more than 10
Summary: Unreasonable Hospitality: The Remarkable Power of Giving People More than They Expect by Will Guidara: Key Takeaways, Summary & Analysis Included