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Direction: This questionnaire aims to assess the internal control of the cooperative. Put a check
mark (✔) in the column that corresponds to the answer.
Marketing YES NO
Designated personnel or officer is in charge of the marketing program of the
cooperative.
Incentives are given to members and employees in relation to the marketing efforts of
the cooperative.
Budget for sales promotion and marketing strategies are approved and appropriated.
Marketing programs are regularly evaluated and properly implemented by
designated officer.
Feedback mechanisms are designed to determine the level of satisfaction of
clients/members.
Prices of goods and services (interest) are comparable and can compete with the
industry.
Quality control measures are designed to monitor and to check any deficiencies of
services and products offered to members.
Pricing policy on services and products offered are regularly evaluated and
properly adjusted.
Products and services are undergoing innovations and improvement.
Evaluation is made on the implementation and result of the marketing activities of the
cooperative.
Thank you.
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Signature