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KENDRA CLARK

______________________________
Dear Recruitment Manager,

As a Restaurant Manager with 15+ years experience in the Hospitality Industry, and 8 years of
commission based sales experience as a Licensed Real Estate Representative, I believe my
combined experience and unique skill set makes me a good fit for your company.

I have a strong understanding of how to make businesses run smoothly, and my leadership skills
are effective in keeping employees motivated. Throughout my career, I have exhibited a high
level of professionalism and customer service, and have led restaurants with good humour and a
determination to succeed. I am looking for a new challenge to expand my current skills and
knowledge and enhance my career with a company I can both learn from, and grow with.

Operations Management: Oversaw restaurant operations including contract negotiations,


budgeting, bulk ordering of supplies and ingredients, inventory controls, POS system operations,
accounting, event planning, marketing and FOH and BOH logistics.

Staff Training and Development: Managed scheduling and staff supervision for teams of up to
40 employees. Created, implemented and maintained Employee and Training Manuals.

Exceptional Service: Maintained top-notch level service to each and every customer through
continuous feedback reviews and employee training.

As a dedicated team player, I am committed to leading your company to surpass its objectives. I
am willing and able to relocate for the right position and would welcome the opportunity to
interview with your team. I look forward to hearing from you and further discussing my
qualifications. Thank you for your time and consideration.

Sincerely,
Kendra Clark
Kendra Clark
95 Norfolk Ave. Cambridge, ON • (250) 409-5090 •
kendrabrianneclark@gmail.com

» Professional Summary
Hardworking Restaurant Professional who thrives under pressure and goes
above and beyond to create unforgettable guest experiences. 15 years
experience serving guests at both casual and upscale restaurants. 8 years
Sales Experience as a Licensed Real Estate Sales Representative

» Skills
- Organized and efficient - Thrives in fast paced
environment
- Quick Problem Solver. - Committed Team Player
- High Energy - Courteous,
Professional Demeanor
- Flexible schedule capability - Up-selling capability

» Work History
QBBQ Public House, Cambridge, ON
Supervisor 2017/ 2019-current
● Responsible for scheduling, inventory, hiring/ disciplining staff,
training, opening and closing
● Customer relations, social media, promotions
● Put organizational systems in place for inventory control, cleaning
duties, wastage, employee manual etc. in order to further improve
the efficiency of the restaurant
Cafe 13 Main Street Grill, Cambridge, ON
General Manager 2012-2017
● 3+ years in management position
● Responsible for liquor ordering, scheduling, inventory, hiring/
disciplining staff, opening and closing, balancing all server and
bartender tills/ cash outs
● Customer relations, social media, promotions, menu input
● Event planning and coordination for private function room for events
catering up to 70ppl ie. Weddings, rehearsal dinners, corporate
parties, luncheons etc.
● Previously both server and bartender in charge of table service,
greeting customers, handling and balancing of cash, general
cleaning and side duties
RE/MAX Twin City Realty Inc., Waterloo, ON
Real Estate Sales Representative, 2008-2010/2012-2015
● Prepare and Present Comparative Market Analysis to potential clients informing
them of Market Trends, estimated Market Value
● Be involved in all aspects of the selling and buying of property including
advertising, website maintenance, client activity meetings, referrals to other
professionals in the industry

Duke’s Seafood and Rib Shack, MARKET STREET GROUP Grand


Cayman, Cayman Islands
Supervisor/ Server, 2012
● Server in a fast paced, casual beach atmosphere
● Shift supervisor including monitoring other staff, dealing with
customer complaints, scheduling, inventory, cleaning duties, social
media marketing
● Helped open the restaurant from painting to set up and organization
of bar and server stations, helped program POS system for Grand
Opening.

Legendz Sports Bar, Grand Cayman, Cayman Islands


Server, 2010-2012
● Server in a fast paced, busy sports bar
● Responsible for greeting customers, taking orders, running food,
taking payment, general cleaning and side duties

Ali’s Bar and Grill, Cambridge, ON


Supervisor, 2004-2008
● Bartender/ Server in a fast paced, busy sports bar
● Responsible for greeting customers, taking orders, running food,
taking payment, daily bar inventory, general cleaning and side
duties, stocking bar

» Education
Real Estate Sales Representative, OREA COLLEGE, Waterloo, ON
2008
Child and Youth Work, MOHAWK COLLEGE, Hamilton, ON 2000-
2002
High School Diploma, GALT COLLEGIATE INSTITUTE, Cambridge, ON
1999
References are available upon request

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