SAYYED NATHIQ

+971 556749514
natuu2006@yahoo.com
Abu Dhabi - UAE

CAREER OBJECTIVE
A multi-talented, solution-oriented, and highly analytical IT professional with a
wide range of skills in systems installation, configuration, upgrading, and maintenance.
Skillful administration and troubleshooting expertise for a range of Microsoft OS and
Windows Server products. Proficiency in grasping new functional concepts quickly and
utilizing them in a productive manner.

TECHNICAL SKILLS
Windows Server Active Directory
System Administration Microsoft Exchange
Network Administration Servers
VMware VMware ESX
Troubleshooting Technical Support

WORK EXPRERIENCE

IT System Administrator, 9th May 2018 – Present

MARINE CAPABILITIES L.L.C, Abu Dhabi, UAE

 Microsoft Active Directory and group policy management.

 Microsoft Exchange Online and Office 365 management.
 Monitoring the network, performance activity and reporting for any security breach.
 Responsible for generating and maintaining window server 2000/2003/2008/2012,
Microsoft Active Directory Architecture, Sites/Subnets, DNS, WINS, DHCP.
 Providing Level 2 support for Lync/Skype for Business client and environment, including
voice, video and IM.
 Configuring and creating new user's biometric on attendance machine and also taking data
reports on weekly and monthly basis.
 Monitoring the usage of internet for all vessels.
 Monitoring CCTV performance and data storage
 Maintaining the smooth operations of Multi- functional printers such Kyocera, Canon,
sharp, HP and Fujitsu.
 Installation and configuration of Windows operating system XP/VISTA/7/8/10.
 Troubleshoot and resolve network and internet issues. Collaborate with Network &
Security administrators to ensure efficient operation of the company’s data and voice
network.
 Install new / rebuild existing servers and configure hardware, peripherals, services,
settings, directories, storage, etc. as per the requirements.
  On-time support to the user's system, related to hardware, windows O.S, Microsoft office.
and any other third part applications.
 Provision, Network and Internet Services and handle Network equipment, including Cisco
switches and routers.
 Monitors/Performs daily backup operations, ensuring all required files systems and
system data are successfully backed up to the appropriate media, recovery tapes or disks
are created, and media is recycled and sent of site as necessary.
 Maintenance of User System performance.
 Documenting all IT related changes and creating IT activity report, stock transit report and
back reports.
 Create, change, and delete user accounts as per request

IT Engineer, 4th April 2017 – 5th April 2018

SOLTIUS MIDDLE EAST FZ L.L.C, Dubai, UAE

PROJECT : EMIRATES GLOBAL ALUMINIUM

 Planning and design work including user and site survey/analysis, plus new
technologies.
 Implementing site and user components and application-based services, including
agreed servers, network devices and cabling.
 Installing end-user desktops and peripherals, including standard authorised
applications, and configuring within the pre-defined technology standards; scheduling
and coordinating with the appropriate groups to obtain network connectivity and
service access; mapping drives and printers; connecting associated peripherals;
testing.
 Implementing changes and releases (patches, service packs, upgrades, as agreed) in
coordination with change and release management and vendors as necessary.
 Ensuring the integrity of desktop standards as defined in the Common Office
Environment project, including virus and management agents.
 Ongoing administration and operational routines including regular backups and
restores of data stored on file servers, checks and diagnostics,
receiving/issuing/scrapping equipment.
 Coordinating other administrative requirements with the relevant operational teams.
 Support and troubleshooting activities including remote management, scripting, calls
from users, other teams, and external parties (via Service Desk), with updates and
resolutions within service levels defined.
 Coordinating activities related to incident, request, problem, change, and release
management as required.
 Maintenance, performance management and fine-tuning, security, capacity,
availability, and continuity management for the site and user environment including
relevant analyses.
 Training and educating users on using equipment, systems/tools and applications,
where this is related to reducing callout rates and increasing efficiency.
  Ensure the end-user environment is protected against viruses, spam and spyware
through the protection software.
 Update the virus software and virus definition files regularly.
 Notify the Service Desk, upon detection of a virus and work with the relevant teams
to assess the scope of damage, stop the spread and any progressive damage from the
virus
 Travelling to client sites to assist with installation, deployment, and troubleshooting of
software and hardware issues.
 Expert in handling executive management system problems.
 Maintaining and troubleshooting basic issues of KIOSK machines located across the
site
 Logging tickets in BMC Remedy tool and following up with all the pending tickets and
closing them in a timely manner to achieve SLA targets
 Handled escalations from customer on critical issues
 Active Directory account administration. Creating user accounts, Distribution lists and
mailboxes in AD and Quest application
 Preparing Sop’s on different day to day issues
 Sending outage notification and relevant updates to all EGA Employees in case of any
IT related changes

IT Administrator, 20th July 2014 – 31st March 2017

MARINE CAPABILITIES L.L.C, Abu Dhabi, UAE

Systems Administrator, 5th March 2011 – 24th NOV 2012

SAFAS INTERNETWORKING TECHNOLOGIES PVT. LTD, Bangalore, India

EDUCATION/CERTIFICATION
 Bachelor of Computer Science Engineering from VTU, Karnataka, 2010
 MCSE (Microsoft Certified System Engineer) course completed.
 CCNA (Cisco Certified Network Associate)

PERSONAL SKILLS
 Takes initiative and works independently or as part of a group.
 Well organized and easily meets deadlines.
 Self motivated, creative team player and intrigued by new technologies and to the
challenge to establish and apply.

PERSONAL DETAILS
Date of Birth - 21st September 1987
Marital Status - Married
Nationality - Indian
Skype Id - natique10
Languages known - English, Hindi, Urdu, Kannada, Konkani