We’d love to hear your thoughts...

We’re always looking to improve your salon experience so who better to ask than you. We’d appreciate it if you could
take a few minutes to complete this questionnaire and return it to the salon reception.

Using a scale of 1-5 (where 1 is very poor, 2 is poor, 3 is okay, 4 is good and 5 is excellent) please rate us by
circling numbers below.

Booking & reception

Phone booking 1 2 3 4 5⑤
On arrival 1 2 3 4 5⑤

The salon
The salon cleanliness 1 2 3 4 5⑤
The salon décor & comfort 1 2 3 4 5⑤
The choice of drinks 1 2 3 4 5⑤
Choice of magazines & newspapers 1 2 3 4 5⑤
The toilets 1 2 3 4 5⑤

Your stylist
Stylist was professional & polite 1 2 3 4 5⑤
Your consultation - thorough & useful? 1 2 3 4 5⑤
Your shampoo & conditioning 1 2 3 4 5⑤
Your cut today 1 2 3 4 5⑤
Your colour today 1 2 3 4 5⑤
Quality of haircare advice today 1 2 3 4 5⑤

Rate us
Value for money 1 2 3 4 5⑤
Your overall experience 1 2 3 4 5⑤
Would you recommend us to a friend? No Probably not Probably Yes

About you
Is this your first visit? Yes No

Please suggest any ways we can improve your salon experience...

Your name: (optional)

Your email address: (optional)

Thank you for visiting us and we look forward to welcoming you back soon.
© Lockhart Meyer Salon Marketing