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INSTALLATION and OPERATING MANUAL

for

COLORTRAC LARGE FORMAT SCANNERS

models

380 Gx Plus, 360 Gx Plus and 340 Gx Plus

380 Cx and 360 Cx

Raising Lid Option


Installation and Operating Manual - Series 3

Revision 9.0

© Colortrac 1997

This document should not be copied without prior permission from:

Colortrac Ltd
Kings Hall
St. Ives Business Park
St. Ives
Huntingdon
Cambridgeshire
PE17 4WY
United Kingdom

Tel: +44 (0) 1480 464618


Fax: +44 (0) 1480 464620

Colortrac Ltd makes no warranty with respect to this documentation and


disclaims any implied warranties of merchantability or fitness for a
particular purpose. Information in this document is subject to change
without notice. Colortrac Ltd assumes no responsibility for errors that
may appear in this document.

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Installation and Operating Manual - Series 3

CONTENTS

1. INTRODUCTION ______________________________ 5
2. SAFETY ______________________________________ 6
3. SPECIFICATION ______________________________ 8
3.1 Model Variation ________________________________ 8
3.2 Common Specification __________________________ 14
4. INSTALLATION ______________________________ 15
4.1 Unpacking and Installation_______________________ 15
4.2 Scanner Cabling and Set-up ______________________ 15
5. OPERATION OF SCANNER ____________________ 18
5.1 Initial Start-up_________________________________ 18
5.2 Auto Document Feed____________________________ 18
5.3 Start Scanning _________________________________ 19
5.4 Control Panel__________________________________ 19
6. RAISING LID OPERATING INSTRUCTIONS _____ 21
6.1 Introduction___________________________________ 21
6.2 Media Types __________________________________ 21
6.3 Leaders and Trailers____________________________ 22
6.4 Lid Operation for the RL model __________________ 23
6.4.1 To open the lid when it is in the low position _______ 23
6.4.2 To close the lid when it is in the low position:_______ 24
6.4.3 To raise the lid from the low position: _____________ 24
6.4.4 To set the lid to its low position from the middle of high
position _______________________________________ 25
6.4.5 To set the lid to its middle position from its high
position and vice-versa: _________________________ 26

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Installation and Operating Manual - Series 3

6.4.6 To open the lid when it is in the middle or high position:26


6.4.7 To close the lid when it is in the middle or high
position: 26
6.5 Selecting the Correct Settings ____________________ 27
6.6 Scanning______________________________________ 27
6.7 Troubleshooting _______________________________ 28
7. MAINTENANCE ______________________________ 30
7.1 Opening the Scanner Lid ________________________ 30
7.2 Cleaning the Glass______________________________ 30
7.3 Paper Hold Down ______________________________ 30
7.4 L/R and Front Back Stitch _______________________ 31
7.5 Colour Calibration _____________________________ 31
7.6 Service Requirements on Tubes and Lubrication _____ 31
8. TROUBLE SHOOTING ________________________ 32
9. DECLARATION OF CONFORMITY______________ 34

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Installation and Operating Manual - Series 3

1. INTRODUCTION

Thank you for choosing Colortrac for your colour scanning


needs.

This manual covers the installation, operation and


maintenance of the Colortrac 380 Gx Plus, 360 Gx Plus, 340
Gx Plus, 380 Cx, 360 Cx and 360 Gx Junior scanners. Each
scanner model requires to be driven from a host computer
running a software package such as the Colortrac Scan
Manager PC software. The installation and operation of this
software will be described in a separate User Manual.

We recommend that the scanner is installed by a Colortrac-


approved installer. If you decide to undertake this yourself,
then the Installation section will provide some guidance. If you
have any problems in carrying out the installation please
contact your supplier.

In order to achieve the best results from your scanner, we


would recommend that you spend a few minutes reading the
Operation and Maintenance sections of this manual.

We trust that you will have years of productive trouble-free


scanning.

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Installation and Operating Manual - Series 3

2. SAFETY

Electrical Safety warning.

Do not remove any of the cover panels without disconnecting


the power

General Warning

WARNING
FINGER TRAP

There is a danger of trapping fingers between the lid and the


ends of the scanner. Ensure that all hands are clear of the
ends of the scanner when the lid is closed.

Weight Warning

The scanner weights 65 Kg and requires two people to lift it.


No attempt should be made by a single person to lift it.
Suitable clothing should be used when lifting the equipment.

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Installation and Operating Manual - Series 3

Tilt Warning

If weight is applied to the paper feed tray the scanner will tilt.
Do not stand or climb on the scanner

Environmental Warning

This equipment is not intended for operation while exposed to


extremes of temperature; to excessive dust, moisture, or
vibration; to flammable gases; to corrosive or explosive
atmospheres; to any ingress of water.

Rotating Paper Rollers

There are two paper drive roller beneath the lid. If the lid is
open please ensure that hair, ties or other personal belonging
to become entangled with the rollers.

EMC Class A

This is a class A product. In a domestic environment this


product may cause radio interference in which case the user
may be required to take adequate measures. The “domestic
environment” is an environment where the use of broadcast
radio and television receivers may be expected within a
distance of 10 meters of the apparatus.

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Installation and Operating Manual - Series 3

3. SPECIFICATION

3.1 Model Variation

380 Gx Plus Model

Features

24-bit RGB mode:


Selectable White / Black point & Tone Reproduction
Correction/8-bit indexed colour palette
8-bit greyscale
4-bit indexed colour palette
1-bit binary (b/w)

Resolution

50 to 400 in 1dpi increments


600 & 800 dpi

Imaging technology

3 tri-linear CCD cameras


3 x 5250 pixels each
400 dpi optical resolution

Scan Area

100 cm x unlimited

Scanning rates at 200 dpi

Mono Turbo: 6 in/Sec (200/300/400 dpi only)


Mono: 3 in/Sec
Greyscale: 1.5 in/Sec
Colour: 1.5 in/Sec

These scan rates refer to the capability of the scanner hardware.


The actual scan rates to disk will depend upon host system
performance - particularly with high resolution 24-bit colour
scanning.

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Installation and Operating Manual - Series 3

360 Gx Plus Model

Features

24-bit RGB mode:


Selectable White / Black point & Tone Reproduction
Correction/8-bit indexed colour palette
8-bit greyscale
4-bit indexed colour palette
1-bit binary (b/w)

Resolution

50 to 300 in 1dpi increments


400 & 600 dpi

Imaging technology

3 tri-linear CCD cameras


3 x 5250 pixels each
400 dpi optical resolution

Scan Area

100 cm x unlimited

Scanning rates at 200 dpi

Mono: 3 in/Sec
Mono Turbo: 6 in/Sec (200/300 dpi only)
Greyscale: 0.75 in/Sec
Colour: 0.75 in/Sec

These scan rates refer to the capability of the scanner hardware.


The actual scan rates to disk will depend upon host system
performance - particularly with high resolution 24-bit colour
scanning.

Upgrade to 380Gx Plus Model

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Installation and Operating Manual - Series 3

340 Gx Plus Model

Features

24-bit RGB mode:


Selectable White / Black point & Tone Reproduction
Correction/8-bit indexed colour palette
8-bit greyscale
4-bit indexed colour palette
1-bit binary (b/w)

Resolution

50 to 200 in 1dpi increments


300 & 400 dpi

Imaging technology

3 tri-linear CCD cameras


3 x 5250 pixels each
400 dpi optical resolution

Scan Area

100 cm x unlimited

Scanning rates at 200 dpi

Mono: 3 in/Sec
Mono Turbo: 6 in/Sec (200 dpi only)
Greyscale: 0.75 in/Sec
Colour: 0.75 in/Sec

These scan rates refer to the capability of the scanner hardware.


The actual scan rates to disk will depend upon host system
performance - particularly with high resolution 24-bit colour
scanning.

Upgrade to 360 or 380 Gx Plus Model

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Installation and Operating Manual - Series 3

380 CX Model

Features

8-bit indexed colour palette


8-bit greyscale
4-bit indexed colour palette
1-bit binary (b/w)

Resolution

50 to 400 in 1dpi increments


600 & 800 dpi

Imaging technology

3 tri-linear CCD cameras


3 x 5250 pixels each
400 dpi optical resolution

Scan Area

100 cm x unlimited

Scanning rates at 200 dpi

Mono Turbo: 6 in/Sec


Mono: 3 in/Sec
Greyscale: 1.5 in/Sec
Colour: 1.5 in/Sec

These scan rates refer to the capability of the scanner hardware.


The actual scan rates to disk will depend upon host system
performance.

Upgrade to 380 Gx Plus Model

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Installation and Operating Manual - Series 3

360 CX Model

Features
8-bit indexed colour palette
8-bit greyscale
4-bit indexed colour palette
1-bit binary (b/w)

Resolution

50 to 300 in 1dpi increments


450 & 600 dpi

Imaging technology

2 tri-linear CCD cameras


3 x 5250 pixels each
300 dpi optical resolution

Scan Area

88.9 cm x unlimited

Scanning rates at 200 dpi

Mono Turbo: 6 in/Sec


Mono: 3 in/Sec
Greyscale: 1.5 in/Sec
Colour: 1.5 in/Sec

These scan rates refer to the capability of the scanner hardware.


The actual scan rates to disk will depend upon host system
performance.

Upgrade to 360 Gx ‘Junior’Model.

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Installation and Operating Manual - Series 3

360 GX Junior Model

Advance Features

24-bit RGB mode:


Selectable White / Black point & Tone Reproduction
Correction:

Resolution

50 to 300 in 1dpi increments


450 & 600 dpi

Imaging technology

2 tri-linear CCD cameras


3 x 5250 pixels each
300 dpi optical resolution

Scan Area

88.9 cm x unlimited

Scanning rates at 200 dpi

Mono Turbo: 6 in/Sec


Mono: 3 in/Sec
Greyscale: 1.5 in/Sec
Colour: 1.5 in/Sec

These scan rates refer to the capability of the scanner hardware.


The actual scan rates to disk will depend upon host system
performance

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Installation and Operating Manual - Series 3

3.2 Common Specification

Document thickness 4.0 mm Max.

Document Type Opaque or translucent

Scan System Primary point digital data


capture

Illumination and Optics Colour balanced twin daylight


blue tubes, apo-chromatic
lenses

Output modes 8-bit indexed colour palette


4-bit indexed colour palette
with optional h/w compression

8-bit greyscale

1 bit monochrome with


optional h/w compression

Thresholding 2D intelligent Adaptive


Thresholding
Line mode (global
thresholding)

Interface Fast SCSI 2 up to 15Mb/S

Scanner size 780mm H x 1320mm W x


380mm D
(Including Stand) 980mm H x 1320mm W x
380mm D

Weight 65 Kg

Operating environment 10-35 centigrade


15-85% relative humidity, non
condensing

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Installation and Operating Manual - Series 3

4. INSTALLATION

4.1 Unpacking and Installation

Please refer to the sheet that is included in the packaging of


the scanner that is headed “HOW TO INSTALL YOUR
SCANNER”

4.2 Scanner Cabling and Set-up

Rear Of Scanner

Power connector
and Switch

SCSI connectors and


ID switch

The SCSI ID specifies the scanner identity on the SCSI bus


and requires setting up on a switch, which is, located between
the two SCSI connectors on the rear of the unit. The SCSI ID
should be set in the range of 0 to 7 and should be chosen to
avoid a conflict with other devices on the SCSI bus. The
small screw driver has been provided to allow this switch to be
adjusted. Positions 8 to 9 are reversed for Colortrac’s use.

The scanner can be placed either at the end of the SCSI chain
of devices or somewhere in the middle. If it is placed at the
end of the chain then the active terminator should be
connected to one of the SCSI ports. It is not important which
connector is used for the SCSI cable and which connector is
used for the active terminator.

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Installation and Operating Manual - Series 3

Terminator

SCSI Device SCSI Device Scanner

When the scanner is connected in the middle of the chain


both of the connectors should be used to connect to the SCSI
chain and the terminator is not used .

SCSI Device Scanner SCSI Device

Before connecting the scanner to the power supply, ensure


that the local supply is within the voltage and frequency range
which are specified on the voltage rating plate on the back of
the scanner. The scanner automatically senses the local
power supply and requires no operator setting.

The power cable may now be fitted and the scanner powered
on using the switch located near the power inlet connector.

At this point, you should install your software according to


instructions contained in the relevant user guide.

If you are using an IBM compatible PC you must install an


Adaptec SCSI interface card and drivers. Following

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Installation and Operating Manual - Series 3

installation of the software and SCSI interface, you should re-


boot your PC with the scanner already switched on.

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Installation and Operating Manual - Series 3

5. OPERATION OF SCANNER

5.1 Initial Start-up

On power up the lights on the control panel will all flash on


and then off. If there is any media in the scanner, the scanner
motors will operate in order to remove it from the CCD
cameras field of view. The yellow light on the control panel
will start to flash to indicate that the scanner is warming up.
After approximately 15 seconds the internal scanner lights will
turn on and can be seen shining underneath the scanner lid.
After 15 minutes the flashing yellow light will stop and the
green light will be illuminated to indicate that the scanner is
ready for use.

5.2 Auto Document Feed

With the green light on, the automatic document feed system
allows documents to be loaded with the start of the document
automatically positioned for the start of a scan. The document
should be placed on the paper tray facedown either centre
justified or justified along the guide on the right hand side.
Push the document towards the scanner lid making sure it is
square to the scanner. The document will then be detected by
the scanner and automatically loaded. If a thick document is
moved sideways when it is being loaded into the scanner, it is
possible to damage the plastic paper sensors.

WARNING: Care should be taken when using the Auto


Document Feed to load original documents as fragile,
damaged or tightly-rolled documents may be damaged during
loading or subsequent scanning. If problems are experienced,
then the feed mechanism can be instantly halted by
depressing either the forward or reverse button on the control
panel. COLORTRAC ACCEPTS NO LIABILITY FOR
DAMAGE TO ANY DOCUMENT DURING THE LOADING OR
SCANNING PROCESS.

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Installation and Operating Manual - Series 3

5.3 Start Scanning

The scan is started by the host software. This is not covered


in this manual but is described in the software manual.

WARNING: Documents that are sensitive to light should not


be left in the scanner.

COLORTRAC ACCEPTS NO LIABILITY FOR DAMAGE TO


ANY DOCUMENT DAMAGE BY LIGHT.

5.4 Control Panel

The status of the scanner is indicated by the lights on the


control panel. The Forward and Reverse buttons allow the
paper to be moved in the scanner.

Green Light
Ready or
Forward Button
Scanning

Yellow Light
Warm Up
Reverse Button
Red Light
Error

Forward Button Advances the document through the


scanner

Reverse Button Moves the document in the reverse


direction

Red Light Indicates an error condition

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Installation and Operating Manual - Series 3

Flashing Yellow Light Indicates that the scanner is


warming up

Green Light Indicates that the scanner is ready

Green Flashing Indicates that the scanner is


scanning

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Installation and Operating Manual - Series 3

6. RAISING LID OPERATING INSTRUCTIONS

6.1 Introduction

The standard Colortrac Series 3 scanners enable scanning of


documents up to 4 mm (0.16”) thick. Colortrac scanners fitted
with the RL option enable scanning of foam-board mounted
documents up to 12 mm (0.47”) thick.

Colortrac scanners with the RL option are fitted with an


adjustable lid mechanism which can be set at one of three
different heights. The lowest setting is equivalent to the
standard model and is suitable for documents ranging from
paper up to 4 mm thick. The middle setting is suitable for
documents ranging in thickness from 5 mm (0.20”) up to 9
mm (0.35”). The highest setting is for documents from 10 mm
(0.39”) up to 12 mm (0.47”) in thickness.

Colortrac scanners with the RL option are delivered with a set


of three “leaders” and “trailers” of different thickness (3, 7, 12
mm)(0.12”,0.28”,0.47”). These are for use with certain
thicknesses of document in order to provide the best scanning
results.

To achieve the best results, it is very important that the


correct operating procedure is followed. Please read the
guide carefully.

6.2 Media Types

The RL model is designed to scan display panels / documents


mounted on rigid foam board up to 12 mm thick. It can also
accept display panels / documents mounted on certain other
media such as 1, 3 and 5 mm thick flexible plastic sheets.

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Installation and Operating Manual - Series 3

Lamination should not present a problem provided that the


overall thickness does not exceed 12 mm.

Outside of these media types, then caution and common


sense should be used. For instance, do not try to scan a 12
mm thick sheet of steel! Beware of originals with sharp edges
as these may cause damage to the scanner – particularly to
the scan glass under the lid and to the white hold-down in the
lid. Excessively bent or damaged originals will also cause
problems.

WARNING: Carefully check the scanning process with a


valueless sample of identical media to ensure that the
scanner will not cause damage to a certain original.
COLORTRAC ACCEPTS NO LIABILITY FOR DAMAGE TO
ANY DOCUMENT DURING THE LOADING OR SCANNING
PROCESS OR DAMAGE TO THE SCANNER DUE TO
SCANNING UNSUITABLE MEDIA.

6.3 Leaders and Trailers

To assist with the loading of documents of certain types and


thicknesses, it may be necessary to attach a “leader” to the
document. The circumstances whereby a leader will be useful
are tabulated below.

To attach a leader:

1. Place the leader flat-side-down on a table.


2. Place the document on the table with the side to be
scanner face down and with the top edge alongside the
thick edge of the leader .
3. Butt the document against the thick edge of the leader.
4. Using a length of paper masking tape, attach the leader
along the entire length of the document.
5. It should not be necessary to apply tape to the side which
is to be scanned.

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Installation and Operating Manual - Series 3

If the document type requires a leader to be attached, and it is


desired to rewind the document after completing a scan, then
a trailer also need to be applied to the bottom edge of the
document. Follow the instructions for attaching leaders.

The leaders / trailers can be cut easily with a sharp knife if


needed. Replacements can be ordered from your supplier.

6.4 Lid Operation for the RL model

On the RL models of Colortrac scanners, the height of the


main lid assembly needs to be adjusted to one of three
possible positions in order to be able to scan a wide range of
media thicknesses from thin paper up to 12 mm (see above).
The scanner is delivered and installed with the lid height set to
the low position.

There are two controls for adjusting the lid height:

1. The Front Locks are located either side on the front of the
hinged lid assembly and can be moved in and out. They
lock the front of the lid when set to the “in” position and
free the front of the lid when they are set to the “out”
position.
2. The Back Locks are located either side towards the back
of the end covers and can be moved outwards and
inwards. They lock the height of the lid at the back when
set to the “inward” position and enable height adjustment
when set to the “outward” position.

It is necessary to open the lid from time to time to enable


cleaning, insertion of calibration strip, or extrication of jammed
paper.

6.4.1 To open the lid when it is in the low


position

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Installation and Operating Manual - Series 3

1. Pull both Front Locks firmly towards you.


2. Open the lid by lifting the Front Locks upwards.
3. Swing the lid slowly to the back, taking care not to let the
lid drop onto the back of the scanner with any force.

WARNING: When the lid is open keep, keep the front locks in
the open position. If you drop the lid with the front locks closed
it could damage the lid.

6.4.2 To close the lid when it is in the low


position:

1. Ensure that the Front Locks are pulled out fully and that
the Back Locks are set to the “inward” position.
2. Swing the lid slowly to the front and, when resting in the
closed position, apply a small amount of downward
pressure.
3. While continuing to apply downward pressure, push one of
the Front Locks in until resistance is met. Slowly release
the downward pressure while pushing on the Front Lock.
The Front Lock should slide inward and engage – with a
positive click with the Front Lock fully in.
4. Repeat for the other Front Lock.

6.4.3 To raise the lid from the low position:

1. Pull the two Front Locks firmly towards you to unlock the
front of the lid.

WARNING: Always release the front locks before releasing


the back locks

2. Push the two Back Locks outwards, i.e. towards the ends
of the scanner. The back of the lid should lift slightly as
the compression within the lid system is released. The
Back Locks should remain in the “outward” position.
3. Insert fingers under the back of the lid and lift both ends
slowly. The back locks will spring back to the “inward”
position after approximately 5 mm of lift and the back of
the lid will be set to the middle position.

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Installation and Operating Manual - Series 3

4. To set the back of the lid to the high position, proceed as


above, keeping the back locks in the “outward “ position
as the back of the lid passes through the middle position,
after which the back locks will spring back to the “inward”
position with the back of the lid in the high position. The
total lift is approximately 10 mm.
5. Using the Front Locks, lift the front of the lid either 5 mm
(for the middle position) or 10 mm (for the high position).
6. With the front of the lid in approximately the right position,
push in on one of the Front Locks until either it engages or
some resistance is met. If resistance is met, move the
front of the lid slightly up and down while maintaining
pressure on the Front Lock. The Front Lock should
engage.
7. Repeat with the other Front Lock.

6.4.4 To set the lid to its low position from the


middle of high position

1. Pull the two Front Locks firmly towards you to unlock the
front of the lid and lower the front of the lid until it is
supporting its own weight.

WARNING: Always release the front locks before releasing


the back locks

2. Support the back of the lid with the fingers.


3. Push the two Back Locks outwards, i.e. towards the ends
of the scanner.
4. While keeping the Back Locks in the outwards position,
lower the back of the lid slowly until it supports its own
weight.
5. Release the Back Locks and apply a small downward
pressure on the back of the lid until the Back Locks click
into the inward position.
6. While applying a small amount of downward pressure to
the front of the lid, push one of the Front Locks in until
resistance is met. Slowly release the downward pressure

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Installation and Operating Manual - Series 3

while pushing on the Front Lock. The Front Lock should


slide inward and engage – with a positive click with the
Front Lock fully in.
7. Repeat for the other Front Lock.

6.4.5 To set the lid to its middle position from


its high position and vice-versa:

1. Set the lid to its low position following the instructions


above.
2. Set the lid to its desired position following the instructions
above.

6.4.6 To open the lid when it is in the middle or


high position:

Follow the instructions for opening the lid from the low
position

6.4.7 To close the lid when it is in the middle or


high position:

1. Ensure that the Front Locks are pulled out fully and that
the Back Locks are set to the “inward” position.
2. Swing the lid slowly to the front and rest in the closed
position.
3. Using the Front Locks, lift the front of the lid either 5 mm
(for the middle position) or 10 mm (for the high position).
4. With the front of the lid in approximately the right position,
push in on one of the Front Locks until either it engages or
some resistance is met. If resistance is met, move the
front of the lid slightly up and down while maintaining

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Installation and Operating Manual - Series 3

pressure on the Front Lock. The Front Lock should


engage.
5. Repeat with the other Front Lock.

6.5 Selecting the Correct Settings

The following table is a guide to selecting the correct lid height


and leaders.

Document Lid Setting Leader


Thickness

Paper Low None


1 mm Low None
2 mm Low None or 3mm
3 mm Low 3 mm
4 mm Low 3 mm
5 mm Middle None
6 mm Middle None
7 mm Middle None or 7 mm
8 mm Middle 7 mm
9 mm Middle 7mm
10 mm High None
11 mm High None or 12
mm
12 mm High 12 mm

N.B. If attempting to scan very hard media, then the use of a


leader for any thickness of document is advisable – 3 mm for
low lid height, 7 mm for middle and 12 mm for high.

6.6 Scanning

1. Use the above table to determine the lid height and leader
/ trailer requirement.

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Installation and Operating Manual - Series 3

2. Adjust the lid height and attach a leader and trailer if


necessary.
3. Using the auto-load feature, support the weight of the
document and load it face-down with the leader first into
the throat of the scanner.
4. Start the scan in the normal way from the computer of
other controller.
5. Support the weight of the document throughout the scan,
moving from the front to the rear of the scanner once the
document has reached halfway. Do not push or pull on
the document.
6. Remove the document in the normal manner.

6.7 Troubleshooting

Poor camera alignment at stitch points

Re-stitch using Auto-Stitch Function with the Auto-Stitch


Target attached to a piece of media of similar qualities at that
which is being scanned. Repeat scan.

Horizontal artefacts in the image at approximately 70 mm


from start or end of document (including leaders or
trailers in distance calculation).

Attach 75 mm wide strips of similar media to the leading or


trailing edges of the document – in addition to the leader or
trailer if required.

Document twists visibly in the scanning plane as it is


loaded or during scan.

Check lid height setting. Check that neither edge of the


document is fouling on the side of a pinch roller; move left or
right prior to loading if necessary.

Document slips when scanning.

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Installation and Operating Manual - Series 3

Reduce scanning speed. If problem persists, then document


may be too heavy or slippery to be accepted.

Drive motor stalls when loading.

Check table for correct leader selection. If problem persists,


then document may be too heavy or slippery to be accepted.

Drive motor stalls when scanning.

Reduce scanning speed. Check table for correct leader


selection. Check scanner throat is clear and all surfaces are
clean. If problem persists, then document may be too heavy
or slippery to be accepted.

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Installation and Operating Manual - Series 3

7. MAINTENANCE

7.1 Opening the Scanner Lid

There are two small catches either side of the lid which
require pushing in order to release and open the lid.

7.2 Cleaning the Glass

The Scan Glass should be cleaned regularly as part of normal


scanner operation.

In order to clean the glass, lift the lid up to gain access to the
scan glass. The glass is mounted on a hinge to allow easy
access to both sides. Use lint-free paper wipes and a suitable
cleaning fluid to clean the glass on both sides.

7.3 Paper Hold Down

The Paper Hold Down is used to hold documents close to the


scan glass and to allow the scanner to adjust the light levels of
the cameras. The paper hold down will get dirty over a period
of time and can be cleaned with paper wipes and a suitable
cleaning fluid. However after a period the Paper Hold Down
may get scratched and will require replacing.

This can be done as follows:

1. Lift the lid of the scanner.

2. At either end of the lid, there are two screws that hold the
paper hold down in place. Remove the screws and the
small rubber washer that is associated with them.

3. Slide the Paper Hold Down out

4. Insert the new Paper Hold Down and replace the screws
and rubber washers.

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Installation and Operating Manual - Series 3

7.4 L/R and Front Back Stitch

If the scanner has been transported, the alignment of the


cameras may need adjusting. This can be carried out
automatically by inserting the auto stitch target into the
scanner and selecting the option on the host software to carry
out the auto stitch operation.

7.5 Colour Calibration

The scanner may require the scanner to be colour calibrated.


This ensures that the scanner produces the correct colours
across the scan. This can be carried out automatically by
inserting the Calibration Target into the scanner and selecting
the option on the host software to carry out calibration. The
Calibration Target fits over the scan glass but is held off the
glass by a number of feet.

In order to achieve the best colour response from the scanner,


it should be left on continuously.

7.6 Service Requirements on Tubes and Lubrication

The scanner will require a yearly service to ensure that it is


gives the best performance. The details of this service can be
obtained from your distributor.

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Installation and Operating Manual - Series 3

8. TROUBLE SHOOTING

Lights on scanner control panel fail to come on

1. Check that the power supply is connected to the scanner


2. Check that the scanner is turned on
3. Check that the SCSI bus is correctly terminated

Streaks appear on the image

Clean the scan glass

Please note that if vertical coloured lines appear on your scan


please:

1. Check the scan glass for scratches. If the glass is


scratched please replace the glass. The Colortrac part No
is P000200
2. Clean both sides of the scan glass to remove any dirt.
We would recommend that you use “Optic Prep”. They
can be purchased from Chemtronics part No CP410, and
their Internet address is http:\\www.chemtronics.com.
3. Clean the Calibration Target, the white perspex strip, and
check for scrathes.
4. Insert Calibration Targetover the scan glass and close the
lid.
5. Re-calibrate the scanner.
6. Remove the Calibration Target.
7. If the problem persists repaet steps 1-6. Under most
circumstances the problem should disappear, however if
you continue to have problems please contact your
distributor.
8. If the verticla lines re-appear sometime later, then clean
the scan glass and re-scan. There should not be a need
to re-calibrate. If the problem persists repeat steps 1-7.

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Installation and Operating Manual - Series 3

There is a vertical discontinuity in the image a third or


two thirds across the whole scanner width (380 Models)
or half-way across the whole scanner width (360 Models)

Carry out the auto stitch procedure

There are visible colour artefacts in the image - very


coherent in the horizontal direction.

Use the fractional speed function on the software to slow


down the document speed and avoid the motion from
stopping and re-starting. With fractional speed set to 4 or
more, stopping and re-starting will not give any visible
artefact.

The Red error light on the display panel indicates a


failure during start up.

1. Ensure that the scan glass is clean and that the


normalisation target is fitted during calibration.
2. Ensure that the lid is closed
3. Recalibrate the scanner.
4. If the fault persists then a service engineer is required.

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Installation and Operating Manual - Series 3

9. DECLARATION OF CONFORMITY

Manufacturer: Colortrac Ltd


Kings Hall
St Ives Business Park
St Ives
Cambridgeshire PE17 4WY
United Kingdom

Details Of Electrical Equipment

Model Number: 380Cx, 380Gx


360Cx, 360Gx

Description: Large Format Colour Document Scanner

Directives this equipment complies with:

LVD 73/23/EEC
EMC 89/336/EEC
CE Marking 92/31/EEC

Harmonised standards applied in order to verify compliance


with Directive:
BS EN60950:1992
EN50082-1 Pass Criterion A
EN55022 Class A:

This is a class A product. In a domestic environment this


product may cause radio interference in which case the user
may be required to take adequate measures (note 1)

Test Report Issue by:


Colortrac Ltd D1301
db Technology VF0726 VF0724

Technical Construction File No:

34
Installation and Operating Manual - Series 3

Not applicable

Year in which CE mark was affixed:

1997

Issued: 1st June 1997

Signed ..........................................
Graham Tinn
Managing Director
Colortrac Limited

note 1:- The “domestic environment” is an environment where


the use of broadcast radio and television receivers may be
expected within a distance of 10 meters of the apparatus
concerned.

35