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A

Summer Training Report


On
“Customer satisfaction level in reference to banger cement”

Submitted for partial fulfillment of requirement for the award of


degree
Of

Master of Business Administration


Of
CHHATTISGARH SWAMI VIVEKANAND TECHNICAL
UNIVERSITY
BHILAI (C.G.)
Session 2018-20

Submitted by
Manish Jain
Roll No.500107618023
Enrollment No.BG1925
MBA III Semester

DEPARTMENT OF MANAGEMENT

BHILAI INSTITUTE OF TECHNOLOGY


(Seth Balkrishan Memorial), (Accredited by NBA – AICTE)
(An ISO 9001:2000 Certified Institute), Bhilai House, Durg – 491001
(C.G.)
DECLARATION

I the undersigned solemnly declare that the report of the Summer Training work
entitled “Customer satisfaction level in reference to banger cement” is
based my own work carried out during the course of my study under the
supervision of Dr. D.K. Gangeshwar
I assert that the statements made and conclusions drawn are an outcome
of the project work. I further declare that to the best of my knowledge and belief
that the project report does not contain any part of any work which has been
submitted for the award of any other degree/diploma/certificate in this
University or any other University.

(Signature of the Candidate)


Manish Jain
Roll No.:500107618023
Enrollment No.:BG1925
CERTIFICATE
ACKNOWLEDGEMENT

Firstly I would like to thanks BHILAI INSTITUTE OF TECHNOLOGY


to give an opportunity to do such an innovative projectin my MBA IIIrd
semester.
I would like to extend my sincere gratitude and appreciation to my project
guide Dr. D.K. Gangeshwar who initiated me into the study of private sector
bank and its profitability. It has indeed been a great experience working under
her during the course of project for her invaluable advice and guidance provided
throughout this project.
I am highly obliged to acknowledge our DR. SANJAY GUHA for giving
me an opportunity to conduct a detail study and analysis of the topic relevant to
my project.
Last but not the least; I would like to thank all those who directly or
indirectly helped me in giving the final touchup to the project.

Manish Jain
Roll No.:500107618023
Enrollment No.:BG1925

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