PORTFOLIO
I am an accomplished Subject Matter Expert in Creative Solution with
NORIKO NAKANO
Professional Summary
 Art Direction & Creative Partner Management:
Develop and direct graphic directions, concepts, and specifications for
projects with partners. Evaluate vendor performance
 Creative Team and Project Management Leadership:
Coordinate cross-functionally across creative partners, IT department,
and relevant stakeholders on a global level
 Solution Architecture:
Build strategic and creative solutions for financial, educational
institutions, manufacturing and other industries
 Account Management and Clients Relationship:
Managed a creative studio department and provided clients support
 Graphic Design, Illustration & Web Design Knowledge:
Branding design, fashion illustration, web page creation, and e-
commerce creation
 Traditional Animation Knowledge:
Studied traditional Animation techniques through Warner Brothers
Features Acme Virtual Training Network
NORIKO NAKANO / caramero55@gmail.com / 090 - 9829 - 2354
linkedin.com/in/noriko-nakano
* This design portfolio is monitor view only
unique background. As you will be able to see, my experience, combined
with my strong motivation, will enable me to work as an effective and
productive member of your team. Over the past years, I have performed in
a great variety of environments. As a result, I have been exposed to
diverse people, business styles.
I have been working as a Subject Matter Expert in Creative Solution
Services over the past eight years at Fuji Xerox Co., Ltd. I provide senior
level technical thought leadership for existing and future customers in
specialized creative solution for Business Process Outsourcing in the Asia
Pacific region.
As a Solution Architecture project manager, I coordinate cross-functionally
across creative partners, sale teams, IT solution, and relevant stakeholders
on a global level. In addition, I have been working as a Computer Graphics
Manager and Lead Graphic Designer at two of the most prestigious and
demanding investment firms Goldman Sachs & Co., U.S. and Lehman
Brothers Japan for over 10 years.
My experience has provided me with extensive knowledge in graphic and
web design. I have strong management skills in a diverse environment of
people from many backgrounds in the areas of services operations as well
as solution design & implementation. Thus, these experiences have
enabled me to perform and process using distinctive procedures
uncommon to most creative directors and managers.
Lastly, I have attached my project portfolio with my resume. I would like
the opportunity to discuss the value added I can provide at your company
as I have successfully done for my current and previous employers. I am
looking forward to hearing from you soon.
Thank you for your time and consideration.
Noriko Nakano

RESUME
Work Experience
Subject Matter Expert in Creative Solutions
Fuji Xerox Co., Ltd. Tokyo, Japan 2010 - Present
(Managing seven creative studios / 10 - 20 designers per studios)
 Developing solution model and operation function.
Provide senior-level technical leadership in specialized
Creative Business Process Outsourcing. Develop, review,
and support technical proposals across the organization
 Services Solution architecture for creative solutions.
Analyze, propose, and design architecture solutions.
Project planning and execution of due diligence. Work
with the company lines of business, IT teams, and define
technical solutions. Evaluate of partner performance and
execute vendor selection for solution services
 Art direction & creative partner management.
Manage internal creative partners’ relations and art
direction as they relate to specific projects and art works.
Interface externally with partners and potential creative
agencies to develop relationships resulting in increased
value of the company
Production Manager
Symphony Financial Partners Tokyo, Japan 2008 - 2010
 Oversaw corporate design and the production of
promotional materials (internal / external) including web
development. Developing and executing design for the
company web site
 Developing design procedures and operation manual.
Articulated all graphic elements to meet specific
commercial and promotional needs, and implemented
procedures for global design team
Computer Graphics Manager | Lehman Brothers Holdings Inc.
Awards
Williams Lea Group & Co. Tokyo, Japan 2005 - 2008
(Managing 7 designers / 17-hours-a-day operation)
 The Best Services Solution Architecture Awards 2013, Fuji Xerox Co.
 Account management and client’s relationship.
Directed the daily operations of the Computer Graphics  The Customer Services Awards 2006, Williams Lea Group & Co.
Department at Lehman Brothers Holdings Inc. Japan.  The Best Web Designer Freelancer Award 2001, Spa Azur & Co.
Coordinated operations with U.S. headquarters, Tokyo offices,
and global team. Hired and trained staff on project performance
and communicated target expectations. Improved operation
productivity and service resulting in a 133% increase in
department use
Education
 Bachelor of Science: San Jose State University, San Jose, CA Graphic
 Managed corporate branding, including promotional materials. Design / Illustration & Animation, December 1998
Developing and reporting procedures, and responsible for
 Associate of Arts: Mission Community College, Santa Clara, CA
managing changes in Tokyo operational plan and guideline
Liberal Arts, May 1996
 Proven leadership in cross-functional groups. Work closely with
Event, Audio Visual and Marketing team on coordinate of event /
Technical Skills &
campaigns presentations, translation and all printing materials.
Coordinated 32 large-scale corporate events per year with 100 ~
500 attendees per event
Lead Senior Graphic Specialist | Goldman Sachs Co. Workshops
Williams Lea Group & Co. San Francisco, U.S. 1999 - 2005
 Adobe Photoshop, Illustrator and InDesign & Print design and
typography
 Presentation creation and managing workflow.
 HTML, CSS and e-Commerce web creation
Created, designed and edited presentation materials for the
 Traditional Animation
Investment Banking Division at Goldman Sachs Co.
 Communicated with 7 global creation teams.  PowerPoint, Word, Excel and Visio
Requiring a 24-hour-a-day operation workflow. Produced graphic  Lean Six Sigma Yellow Belt Certification by Global Techno Co., 2011
materials according to client instructions and quality assurance  The 7 Habits of Highly Effective People ® Training for Manager by
standards Franklin Covey Co., 2005
 Developing procedures and guidelines.
Developed process improvements and identified opportunities
for service enhancements. Establishes and implements standard
branding procedures for site operations
Web Project Manager
Spa Azur & Co. (Cosmetic Company | Contract)
San Francisco, U.S. 2000 - 2005
 Design and implementation of e-Commerce site for online
shopping. Developing and executing design interface and content
(Japanese and English) for new cosmetics eBusiness
 Maintained web operation.
Responsible for the planning and management of the web user
interface, web design and usability, and content publishing
 Working collaboratively within the project team.
Collaborated daily with the application provider, web host, and
marketing teams. Integrated and tested web apps for the site
What is Fuji Xerox Creative Solution and What is My Position?
Fuji Xerox Creative Services* manages the people, processes and technology associated with a client‘s
creativity and print production process. We ensure high-quality, on-brand communications with shorter
lead-time to market and brand consistency. Creative Services is one of the services provide higher
added-values to the client.

I am a Subject Matter Expert in Creative Services who design the services and build our creative studio
on the client`s location or offsite. Also I am responsible for creative projects base on a request by
Operation Managers

Marketing

Sales

HR

Finance CLIENTS CLIENTS

Facility

Corporate
Communication

* Fuji Xerox Creative Services: https://www.fujixerox.com.au/en/Solutions-and-Services/Outsourcing-Services/Creative-Services

* Fuji Xerox Creative Services Video: https://www.youtube.com/watch?v=P2S0nDajwX8&feature=youtu.be
What is My Roles and Responsibility?
My position, Subject Matter Expert in Fuji Xerox Creative Services has 2 types of role and responsibilities. It is Services Solution Architecture role
and Art Director role.

Step 1 : Step 2 : Step 3: Step 4: Step 5: Step 6:

Gathering Validation & Solution Providing Statement of Implementation GO LIVE!
Services Solution Information Analysis Development Pricing Work & & Operation
Architecture Role Check the Validate Providing Proving Services Level Test
for Implement current results services official of Agreement Process & quality
Services Solution clients` and finding solutions and pricing and Review the check, and
process and problems selecting proposal agreements changing
collect the creative and sign the management
data agencies contract

Process Managements and Design and Implement Creative Services

My projects team members: Clients, Sale, Business analyst, IT, Regal, Creative partners & Designers, Pricing and Operation
Management teams. Average project processing timeline is 3 months for 3- or 5-years operation contract

Step 1: Step 2: Step 3: Step 4: Step 5: Step 6:

Creative Research & Sketching Refine Presentation Production
Brief Brainstorming sketch the Design Representing the & Producing
Art Director
Role Client Based on brief, ideas of Refine concepts design. Completion Artwork!
meeting and starting the in- concept sketches, and Clients review and
for Art Projects digitize the further refinement
brief analysis depth research
design drafts

Process Managements and Art Direction

My projects team members: Clients, Operation Manager, and Creative Partners & Designers.
Average project processing timeline is 3 months for based on the spot projects
SERVICES SOLUTION
ARCHITECTURE PROJECTS
Creative Services Solution | Tamagawa Academy and University
My Role and Responsibility:
Project management. Responsible for solution design & implementation of on-site creative studio and art direction of studio works

Client: Tamagawa Academy and University

The academy was founded in 1929 and located in the west of Tokyo. Consistent education from kindergarten and K-12
systems to graduate school within the single campus. There are 15,000 students (7,600 in under graduate/graduate
school, 4,900 in distance-learning university, 2,500 in K-12) and 740 for faculty / staff members at the campus

Clients Issues:
To concentrate management resources to core work and reduce supplementary work of faculty, according to the client’s
long-term vision “Academy VISION 2020”, Fuji Xerox was chosen as an outsource of entire print management and
design services

 Inconsistent branding & person dependence operation  Labor costs of full-time DTP production personnel is increasing

 Not handling diversifying needs quickly  55% of faculty do not use the DTP Center

 Poor operation management

Solution:
Implemented on-site creative studio for the academy. On-site creative capability with design specialists, and work closely with professors, teachers and students to
produce marketing products based on academy branding. The studio service** provides;

 Conceptual design, graphic design & presentation materials  Creation of entrance exams & subject exams (over 250 exams per year)

 Creation of education & event materials  Dedicated communications consultant

(over 300 events per year)

 Job Tracking System with Workflow Management  Created University Identity guideline

Results:
 Studio Utilization rate: increased by 100%  30% of operation cost saving
 Brand Consistency

** Tamagawa DTP / Creative Studio: https://www.tamagawa.jp/introduction/enkaku/history/detail_6851.html

Creative Services Solution | Financial Services Firm
My Role and Responsibility:
Project management. Responsible for solution design & implementation of onsite creative studio and art direction of studio works

Client: A major global financial investment firm

Clients Issues:
To concentrate management resources to core work. Clients needs to outsource their In-house small DTP department, and it had to grow rapidly to meet increased
customer requirements. Also, there were issues to be resolved their branding inconsistencies & person dependence operation

 Conceptual web design and graphic design for marketing  Global brand consistency

 Greater onsite creative capability, and Up-training of design team to meet  Significant cost-savings on design spend and print buying.
increased requirements for digital creative work

 Job Tracking System with Workflow Management  Creation of global event materials (over 300 events per year)

Solution:
Implemented two on-site creative studios both Tokyo and Hong Kong, and provide global operations. The studios operate 5 digital and graphic designers, and 2 print
management specialists for 1200 users. The studio service provides;

 Design Team generated 40% - 60% savings on creative agency  30% of operation cost saving
fees for the company

 Brand Consistency  15% savings on print spend

Creative & Printing Management Services Solution |
Manufacturing Oral Health Care Company
My Role and Responsibility: Responsible for solution design & implementation of onsite creative studio, and partner selection

Client:
The company was founded in 1891 in Tokyo. A major manufacture and sale of oral health care products (skin-care products, cooking-related products, and
pharmaceuticals) The company are producing more than 500 (53 brands) marketing materials for their products

Clients Issues:
 Inconsistent branding due to multiple creative agencies  Poor cost control and partner management

Solution:
Re-structured and created simple workflows and adapted best-practice methodologies to support their production process. On-site creative capability with design
specialists, and 4 onsite printing management experts manage all agencies to control the cost and quality.

 Greater onsite printing consulting capability management printing quality  Significant cost-savings on design spend and print buying.
control and multiple agencies

Results:
 Speed to market  20% saving on marketing materials

 Brand Consistency
ART PROJECTS
 Creative Services EventBrochureCard | Fuji
| Fuji Xerox
Xerox
Print Design | 3 2 months project (including competition)
f Sass
Title of | Online
Position
Proving Branding Jewelry
Event
| Project & Fashion
producer and Boutique
management
Materials | Lehman art
and / www.touchofsass.net
Direction
art direction
Brothers Holdings Inc. (Store Close Spa Azur & Co. | Cosmetic Company
|3 months project
Fuji Xerox`s new solution, Creative Services needed to introduce to Japan market. We created Web Design | 5 months project for implementation and 4.5 years maintained web operation
Print Design
Fuji Xerox`s new solution, Creativefor
Services needed to introduce to Japan market. It required to Title
delineate our
newosition
Title | Freelancer
friendly anime
of Position Illustrator
hero
| Art character
direction the campaign
and management of corporate materials, and account management of Position | Web Project Manager
services brands more clearly. We opened the first competition creative partner event, “Mock-UP & MASH-UP!”
to Sass wasand
develop a select
defineshop fornew
the handbags,
design jewelries and cloths.
of our services The original store located in Au
brand Design and implementation of e-Commerce site for online shopping. Developing and executing
Touch o d) design interface and content (Japanese and English) for new cosmetics eBusiness. Maintained
Illustration web operation. Responsible for the planning and management of the web user interface, web
Title of P design and usability, and content publishing
Touch of stin, Texas. I designed the store characters and illustrated for store
accesaries
 Event Card
Creative Services Brochure | Fuji
| Fuji Xerox
Xerox
Print Design | 3 2 months project (including competition)
f Sass
Title
Proving | Online| Event
of Position
Branding Jewelry
Project & Fashion
producer and Boutique
management
Materials | Lehman art
and / www.touchofsass.net
Direction
art direction
Brothers Holdings Inc. (Store Close Spa Azur & Co. | Cosmetic Company
Print|3 months project
Design
Fuji Xerox`s new solution, Creative Services needed to introduce to Japan market. We created Web Design | 5 months project for implementation and 4.5 years maintained web operation
Fuji Xerox`s new solution, Creativefor
Services needed to introduce to Japan market. It required to Title
delineate our
newosition
Title | Freelancer
friendly anime
of Position Illustrator
hero
| Art character
direction the campaign
and management of corporate materials, and account management of Position | Web Project Manager
services brands more clearly. We opened the first competition creative partner event, “Mock-UP & MASH-UP!”
to Sass wasand
develop a select
defineshop fornew
the handbags,
design jewelries and cloths.
of our services The original store located in Au
brand Design and implementation of e-Commerce site for online shopping. Developing and executing
Touch o d) design interface and content (Japanese and English) for new cosmetics eBusiness. Maintained
Illustration web operation. Responsible for the planning and management of the web user interface, web
Title of P design and usability, and content publishing
Touch of stin, Texas. I designed the store characters and illustrated for store
accesaries
 Event Card
Creative Services Brochure | Fuji
| Fuji Xerox
Xerox
Print Design | 3 2 months project (including competition)
f Sass
Title
Proving | Online| Event
of Position
Branding Jewelry
Project & Fashion
producer and Boutique
management
Materials | Lehman art
and / www.touchofsass.net
Direction
art direction
Brothers Holdings Inc. (Store Close Spa Azur & Co. | Cosmetic Company
Print|3 months project
Design
Fuji Xerox`s new solution, Creative Services needed to introduce to Japan market. We created Web Design | 5 months project for implementation and 4.5 years maintained web operation
Fuji Xerox`s new solution, Creativefor
Services needed to introduce to Japan market. It required to Title
delineate our
newosition
Title | Freelancer
friendly anime
of Position Illustrator
hero
| Art character
direction the campaign
and management of corporate materials, and account management of Position | Web Project Manager
services brands more clearly. We opened the first competition creative partner event, “Mock-UP & MASH-UP!”
to Sass wasand
develop a select
defineshop fornew
the handbags,
design jewelries and cloths.
of our services The original store located in Au
brand Design and implementation of e-Commerce site for online shopping. Developing and executing
Touch o d) design interface and content (Japanese and English) for new cosmetics eBusiness. Maintained
Illustration web operation. Responsible for the planning and management of the web user interface, web
Title of P design and usability, and content publishing
Touch of stin, Texas. I designed the store characters and illustrated for store
accesaries
 Event Card
Creative Services Brochure | Fuji
| Fuji Xerox
Xerox
Print Design | 3 2 months project (including competition)
f Sass
Title
Proving | Online| Project
of Position
Branding Jewelry
Event & Fashion
producer and Boutique
management
Materials | Lehman art
and / www.touchofsass.net
Direction
art direction
Brothers Holdings Inc. (Store Close Spa Azur & Co. | Cosmetic Company
Print|3 months project
Design
Fuji Xerox`s new solution, Creative Services needed to introduce to Japan market. We created Web Design | 5 months project for implementation and 4.5 years maintained web operation
Fuji Xerox`s new solution, Creativefor
Services needed to introduce to Japan market. It required to Title
delineate our
newosition
Title | Freelancer
friendly anime
of Position Illustrator
hero
| Art character
direction the campaign
and management of corporate materials, and account management of Position | Web Project Manager
services brands more clearly. We opened the first competition creative partner event, “Mock-UP & MASH-UP!”
to Sass wasand
develop a select
defineshop fornew
the handbags,
design jewelries and cloths.
of our services The original store located in Au
brand Design and implementation of e-Commerce site for online shopping. Developing and executing
Touch o d) design interface and content (Japanese and English) for new cosmetics eBusiness. Maintained
Illustration web operation. Responsible for the planning and management of the web user interface, web
Title of P design and usability, and content publishing
Touch of stin, Texas. I designed the store characters and illustrated for store
accesaries
 Event Card
Creative Services Brochure | Fuji
| Fuji Xerox
Xerox
Print Design | 3 2 months project (including competition)
f Sass
Title
Proving | Online| Event
of Position
Branding Jewelry
Project & Fashion
producer and Boutique
management
Materials | Lehman art
and / www.touchofsass.net
Direction
art direction
Brothers Holdings Inc. (Store Close Spa Azur & Co. | Cosmetic Company
Print|3 months project
Design
Fuji Xerox`s new solution, Creative Services needed to introduce to Japan market. We created Web Design | 5 months project for implementation and 4.5 years maintained web operation
Fuji Xerox`s new solution, Creativefor
Services needed to introduce to Japan market. It required to Title
delineate our
newosition
Title | Freelancer
friendly anime
of Position Illustrator
hero
| Art character
direction the campaign
and management of corporate materials, and account management of Position | Web Project Manager
services brands more clearly. We opened the first competition creative partner event, “Mock-UP & MASH-UP!”
to Sass wasand
develop a select
defineshop fornew
the handbags,
design jewelries and cloths.
of our services The original store located in Au
brand Design and implementation of e-Commerce site for online shopping. Developing and executing
Touch o d) design interface and content (Japanese and English) for new cosmetics eBusiness. Maintained
Illustration web operation. Responsible for the planning and management of the web user interface, web
Title of P design and usability, and content publishing
Touch of stin, Texas. I designed the store characters and illustrated for store
accesaries