Alternative solution 3: Assess performance and make adjustments through Key

Performance Indicator (KPI)

The management team in MUDIM can be educated with the Key Performance Indicator

(KPI) to increase their knowledge in managing business and profit. KPI is a measurable value

that demonstrates how effectively a company is achieving key business objectives. The act of

measuring KPI promotes an atmosphere of learning in an organization. The employee in

MUDIM can involve helping the company to achieve high profit by achieve their own KPI that

was set by the company. If the KPI is an effective measurement and achievement of the specific

goal tied to the KPI, these will educate all personnel involved in the company.

MUDIM can implement the relevant KPI which helps company not to face difficulty in

achieving the KPI. This is because KPI promote long-term strategic goals. Thus, it becomes

important to keep the measurements consistent over time. Although MUDIM changes its goals,

the measurement of the KPI should remain consistent. For this reason, KPI can become

strategic to the company’s plan and vision. With KPI, the entire employee can work together

to achieve and increase in profit. For example, the employee must achieve a sales goal in terms

of Ringgit Malaysia amounts or new customers. Objectives should be based on a timeline. The

employee in MUDIM might require to achieve the objectives in three months, six months, or

before the next performance review. Objectives should be attainable and realistic. Expecting

an employee to achieve a billion dollars in sales within 60 days is unrealistic.