[April-18]

[MBA-202]
BBA & IMBA Degree Examination
IV SEMESTER
ORGANIZATIONAL BEHAVIOR
(Effective from the admitted batch 2015–16)
Time: 3 Hours Max.Marks: 60
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Instructions: All parts of the unit must be answered in one place only.
Figures in the right hand margin indicate marks allotted.
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SECTION-A
1. Answer any FIVE of the following:
Each answer should not exceed one page. (5x2=10)
a) Staffing
b) Organisational Behaviour
c) What is motivation?
d) Concept of Learning
e) Group Thinking
f) Team Building
g) Span of Management
h) Nature of Teams

SECTION-B
Answer the following: (5x8=40)
UNIT-I
2. a) Why we should understand the nature and importance of
organisation behaviour?
OR
b) Write an essay on Functions of Management
UNIT-II
3. a) Compare and contrast Maslow’s Need Hierarchy theory and
Herzberg’s two factor theory
OR
b) Discuss the impact of learning on employee behavior
 UNIT-III
4. a) What are the types and stages of Group Development?
OR
b) Explain various techniques employed to make Group Decision
making?
UNIT-IV
5. a) Define conflict and discuss the various causes of conflict
OR
b) Discuss the different styles of leadership and state the merits
and demerits of each
UNIT-V
6. a) Explain various structures of Organisation
OR
b) What is departmentalisation? Explain the process of
departmentalisation
SECTION-C
7. Case study: (compulsory) 10
Mr.Ram is a human resource manager of a Private Limited
company. The company has about 600 employees working in
different departments. Mr.Ram is facing several problems with the
employees like absentism, low morale and less commitment
towards their jobs and he concluded employees are not enough
motivated. In this connection what do you suggest to Mr.Ram in
order to motivate his employees so as to perform better in their jobs
[41/II S/118]
[41/II S/318]