CASE STUDY

No. Title Score

1 Traffic: Road Rework

2 Civil Engineer: A Manager and Supervisor

3 Motorbus company: Que Sera Sera

4 Kundiman communications corporation: Mr.

Lone

5 Bits and Pieces International Corporation: Little

tings means a lot

6 R. E. Construction: It’s Now or Never

7 Northern Container Corporation: Time to cry

8 Father’s dream Company

Group Members:
AGUSTIN, Paoulo Noell
CABANTING, Karl Louis
CAMUS, Guilbert
PAGE, Joseph Jame
 Case Study 1

Manila Traffic: Road Reworking

 I. EXECUTIVE SUMMARY:

In this case study the main problem is the traffic caused by transport systems

and the people who are using this system as their means of transport. In this case study,

the alternatives stated are quite easy to understand but hard to execute since there are a lot

of factors that are need to consider in resolving this problem. But the main solution

proposed was the road reworking. This is the main solution since there are a lot of

transportation systems being used like bus, jeepneys, PUV etc. which can easily clog

EDSA in matter of hours, especially during rush hour. Reworking does not necessarily

mean making new roads or highways, but it means re-routing or providing alternative

routes to the commuters and drivers.

II. INTRODUCTION:

Traffic is always present on developed cities with lots of residential and

commercial areas. It is important to manage the traffic from time to time and provide

proper solutions such as road widening projects, road reworking etc. It is also important

to consider the place and the residential around the area because they are the ones who

are greatly affected by the traffic. Road and traffic reworking is also a solution that can

help solve or give remedy to this growing problem.

III. BACKGROUND:

Metro Manila located in the mid-western part of Luzon Island consists of four

cities and 13 towns and occupies an area of 636 km. The metropolitan area had a total

road length of approximately 3,000 km. and traffic demand, excluding pedestrian traffic.

Grew at an annual rate of about 4.5% during the ten-year period from 1980 to 1989

(approximately 10 million person-trips/day in 1980 and approximately 16 million person-

trips/day in 1989). By mode of transport, 98% of the traffic demand was met by roads.

Approximately 40% of the roads in the area were overcrowded and those to the east of

EDSA Avenue (Circumferential Road No. 4 (C4)) carried increasingly heavy traffic and
suffered from growing traffic congestion. Under these circumstances, the surface of main

trunk roads was damaged and broken in many locations which caused obstacles to traffic

and reduced the number of effective traffic lanes. According to the Department of Public

Works and Highways (DPWH), various cases of damage and breakage had been

confirmed on the major roads. Examples included wheel tracks and depression on

roadways; the softening of hard shoulders and sidewalks as well as gouged ditches and

damaged drainage.

IV. ALTERNATIVES:

1. Limiting transportation – this can be done if there is a stable means of

transport for all.

2. Road reworking – this is not a long term solution, but it is a step for solving

the problem.

V. PROPOSED SOLUTION:

With extensive expertise in providing a range of carriageway maintenance and

road repair services, we recommended a cost-effective solution, especially targeted at

repairing fretted joints and cracks for carriageways and footways.

Used widely for clients nationwide, the road repair solution demonstrated

proven processes and composition to repair cracks. Its excellent durability was also

particularly appealing in view of minimizing the frequency of future maintenance and

disruption.

VI. RECOMMENDATION:

Taking the utmost care and precision at every stage of the process, we worked

closely with the client to plan the works.

In order to ensure minimal disruption, we delivered the project on restricted hours, and

maximized productivity through effective coordination.

The project was delivered on time, in budget and with minimal disruption and zero

incidents, and by completing preventative maintenance to the centre joint, the life

expectancy of the footway and carriageway has been extended by several years.

As a result, the client appointed us on subsequent joint. Crack repair, and road repair

program as a way of extending the lifecycle of the network and minimizing the need for

full road resurfacing programs.

 Case Study 2

Civil Engineer:
A Manager and Supervisor
 I. EXECUTIVE SUMMARY:

Every business as times goes by will eventually expand over a period of time

and it is important to maintain your business financially as well as managing you people

well. In this study, the main problem is focused on managing your people. Our solution

is based on how an Engineer manager should manage his business basing on the

functions of a manager. It is also proposed that the manager should hire a consultant

who has great knowledge on how to properly manage his business. This is a great

solution since some of the engineers how low or no knowledge at all on managing.

II. INTRODUCTION:

Managing a business is a tough task to do since there are a lot of things you

need to consider, low managing skills can cost you your business. It is also into

consideration that not all of businessmen have an idea on what managing is, maybe

because they did not study it during college or does not have any idea at all before

entering the business industry. That is why problems like this arise most of the time

because of the lack of knowledge engineering managers have.

III. BACKGROUND :

After passing his Civil Engineering board exam, Engr. Romeo Estabillo

established his own construction business. He accepted contracts

for construction of residential homes. After which his business and clients got bigger.

At the start, Engr. Estabillo hired 2 assistants. Mr. Silvino Santiago was his

draftsman. He, Mr. Santiago, was a Civil Engineering undergraduate. He was also

supervising laborers with Engr. Estabillo in their construction sites. His second assistant,

Mr. Romulo Mallari, was entrusted with the coordination of administrative duties. Engr.

Estabillo also hired 2 more female employees. They were assigned with office tasks.

Engr. Estabillo supervises his newly built office located inside his residential area

throughout that year as well.

 After several years, he reviewed his payroll list and learned that he already has

employed 20 full-time staff, plus his contractual foremen and workers.In 1996, Engr.

Estabillo began to feel that his construction firm was continuously growing. He was

contemplating with himself if he shall hire 2 more Civil Engineers for his business

expansion. He, however, was worrying about how he may be able to supervise more

people effectively.

IV. ALTERNATIVES.

1. Engr. Estabillo may first hire a consultant to strategize his idea.

2. Engr. Romeo Estabillo shall hire additional Civil Engineers to meet and to satisfy

the needs and wants of his clients.

3. Engr. Romeo Estabillo may set a meeting with his employees and get their

opinions about his plan.

V. PROPOSED SOLUTION:

(1st Course of Action) Engr. Estabillo may first hire a consultant to strategize his

idea.

Engr. Romeo Estabillo may seek advice from a consultant first about his plan. His

judgments and feelings shall not be his bases with his business’ decisions, because his

decision will cost him time and money. Also, with a business consultant will be his great

source of strategized knowledge that will solve this internal problem of his.

VI. RECOMMENDATION:

Assuming that I am Engr. Romeo Estabillo, and supposing that I have doubts on

myself, I will definitely take counsel from a business consultant. Because most of the

times by hiring an expert, such as a consultant, a business will be able to save thousands

of money rather than hiring full-time personnel. With a consultant, my idea as a business

owner will be constructively criticized. Also, with a consultant, future ideas and

procedures for my business will be presented.

 Case Study 3

MOTORBUS COMPANY:
QUE SERA SERA
 I. EXECUTIVE SUMMARY

In this case study, the main problem was passed from the old manager to the

new manager which happened to be Engr. Ancheta. Since there is a delay on the parts

that were needed for the buses, an action must be done in order to maintain a smooth

flow of transferring parts from the company to the buses and to avoid further delays.

Another problem arose when the VP accepted 50 new buses even though there were

parts that were need to be delivered. The solution to this problem is the proper execution

of operations in order to redeem the flow of delivery to the mechanics, since the problem

of the company is the delayed parts to be delivered.

II. INTRODUCTION

Since Engr. Acheta became the immediate manager of the company right after

Engr. Inductivo resign and then saw a room full of uneven supply parts, this was the

main problem since the parts to be delivered was on a delay. In this case, the VP of the

company needs his immediate action towards this scenario and to be able to resolve the

problems the former had left to him. W

III. BACKGROUND:

Engineer Hermogenes Ancheta graduated in University of Santo Tomas with a

degree in Mechanical Engineering. After graduation, he immediately worked as an

Assistant Manager of Maintenance Department in Motorbus Company. One day, he

received a letter in regard to his promotion and received a word from his superior that he

needed to make his department work effectively.

The Manager of the Department prior to Engr. Ancheta, Engr. Gaudencio

Inductivo, became a member of Motorbus from the day it begun its operations. At first,

there were ten buses maneuvering the Manila-Isabela route. Also, there was a

maintenance unit that was set up in the terminal in Sampaloc, Manila terminal. Another

unit was also set up in the Ilagan, Isabela-terminal. Individually, all units were assigned

with a full-time mechanic and an assistant. If a company bus comes in for a repair, the
mechanic checks the varying automotive systems of it. The mechanic usually writes

down the replacement parts. The list will be sent to Engr, Inductivo. Engr. Inductivo will

either send the list to the company accountant for purchase approval, or he will do the

purchase alone. Thereafter, the replacement parts will be sent to the mechanic who made

the request.

40 New buses were acquired by the company in 1993. The workers threatened to

quit their jobs more mechanics and employees will be hired. By the end of 1993, every

bus has a mechanic a complement of 5 mechanics and 5 assistants, still, the old method of

buying did not improve. Purchase request started to pile up and the mechanics, as well as

the drivers, started complaining about the delay. The Vice President for Operations sent a

notice to Engr. Inductivo directing him to solve the problem instantly, yet he could not

give an immediate solution. After this event, Engr. Inductivo informed the VP that he

was seeking an approval for his retirement application. That same day, his request was

approved. Subsequently, Engr. Ancheta received the letter from the VP about his

promotion. One of the first things he did was to look over the storage room for parts. He

found out that the room was full of uneven supply of parts. At the end of the day, Engr.

Ancheta was told by the VP that the company will be acquiring additional 50 new buses.

So, by the next month, about 100 buses will be servicing the routes entrusted to their

company.

IV. ALTERNATIVES:

1. Engr. Hermogenes Ancheta should focus on his company’s operation so it

would be adequate enough to work.

2. Engr. Hermogenes Ancheta shoud suggest hiring additional employees

since there would be additional buses.

V. PROPOSED SOLUTION:

(1st Course of Action) Engr. Hermogenes Ancheta should focus on his company’s

operation so it would be adequate enough to work.

 Operating bus routes requires high levels of focus and concentration, as well. Engr.

Hermogenes Ancheta should focus on his company’s operation so it would be adequate

enough to work. He must analyze bus operation information to determine the things he

needs to ignore and the things posing potential danger. He should also think of

minimizing the instance that one unit will negatively affect the performance of another

bus, by managing the interaction on each unit.

VI. RECOMMENDATION:

For this study, I believe that Engr. Ancheta, as the Manager of the Operations,

should set clear objectives in their company. This objective should be communicated to

the employees under his supervision for transparency. With this, the employees would

understand why certain decisions may favor over another. He also needs to establish rules

for sharing, so the people in his department would clearly understand how the company’s

assets would be shared.

 Case Study 4

KUNDIMAN COMMUNICATIONS

CORPORATION: MR. LONE

 I. EXECUTIVE SUMMARY:

In this case study, Engr. De Guzman’s problem is focused on his capability

to run the new facility even though he does not have enough experience. Some of the

alternatives given were: Practice staff organizing and having experience on recruiting

new members and employees. One of the best alternatives will be getting experience in

recruiting since this will greatly boost his confidence as time goes by. He should not be

afraid of committing mistakes in this matter since he can always seek help on the top

management.

II. INTRODUCTION:

The main problem of this case study is that Engr. De Guzman thinks that

his training did not provide him enough expertise to recruit new members for the facility

in which he will work for at least 10 years, therefore he is thinking that he should

convince the top management to transfer his colleagues to the new facility. His solution

to his problem might not be a good idea since he was put into that position in the first

place because the top management thinks he can do the job well, also, training was

provided before he was transferred to the facility. Asking for help which includes his

colleagues might give the top management an idea tat he cannot do his work as a

manager of the new facility, since a manager is the one who should hire new recruits to

the facility.

III. BACKGROUND:

The Kundiman Communications Corporation (KCC) is a local company with more

than 2,000 persons in its payroll. The top management composed of the President, the VP

for Marketing, and the VP for operations and the VP for administration. A member of the

staff, Engineer Lorenzo de Guzman, an electronics engineering graduate, has just

received an order from his immediate superior, the VP for Operations, to head the newly

built telecommunication facility in Antipolo, Rizal.

 So far, he is the only company personnel identified with the new facility. Engineer

De Guzman appraised that for the Antipolo unit to operate, it will require the services of

a number of persons skilled in the various activities that will be undertaken. As he has

been working with KCC for ten years (five years in the field and five years in the head

office), Engineer De Guzman is familiar with many aspects of the firm’s operation.

One of the supervisors and three of the key officers are his friends. Engineer De

Guzman felt that the various trainings KCC provided him had really prepared him well

for the technical aspects of his new job. His exposure to the different units at the head

office will also be useful in some ways to the administrative aspects of his position.

However, his trainings and experiences have not provided him with the expertise to

recruit qualified persons to occupy the various positions that will be created.

To begin with, he does not even have information on the number and nature of the

positions to be created. As he was expecting the building in Antipolo where he will hold

office, Engineer Deguzman wondered if he could convince top management to transfer

some of his acquaintances in the head office to his new assignment.

IV. ALTERNATIVES:

1. Prepare a staffing procedure.

2. Have some training and experience for recruitment.

3. Consult and take qualification person for recruitment.

V. PROPOSED SOLUTION:

Having an experience will be helpful to find qualified employees for new facility. It can

reduce in finding Human Resources Manager because Engineer De Guzman has limited

months to finish his job. Human Resources Manager has expertise for recruitment which

the employees will come to their new facility. But Human Resources Manager has a high

salary to may, so KCC may have a risk if they hire Human Resource Manager in the new

facility.
 VI. RECOMMENDATIONS:

Engr. De Guzman should not seek help unless it is really needed. He was

put into that position by the top management for a reason, and he should not be afraid of

trying new things. Being a confident manager is a must since you are the one running the

organization or facility. If something goes wrong, that is the time he can seek help from

the top management.

 Case Study 5

BITS AND PIECES INTERNATIONAL

CORPORATION:
Little Things mean a lot
 I. Executive Summary:

To sum this case study, its main purpose is to show the importance of organizing.

In company like this, it is important to know the organizing chart can contribute and

would play as advantage for the progress of the company. This case study also showed

that even though organizing is just a little to do but in reality it can be big help to

company or it can contribute largely in company. In addition if a company has effective

organization chart, then the company would have a better workflow.

II. Introduction:

Engineer Severino Lagayan is a production manager of Bits and Pieces

International Corporation (BPIC), an injection molded plastic products manufacturer.

Due to its company’s market potential they decided to expand the company by adding

new product, the tissue holder must be added to its existing line of product. In order to do

expansion, they need to improve the facilities including land, building, machinery and

equipment, thus additional manpower is required.

III. Background:

The Bits and Pieces International Corporation (BPIC) is company that experienced

success in a span of four years because the Certificate of Incorporation was approved.

BPIC has office in Makati Avenue and Plant in Sta. Rosa, Laguna. The company is

producing various injection molded plastic products classified as consumer and

industrial. The company can operate two activities such as; production of stocks to be

sold at the local market and production as a subcontractor. The company was declared

profitable and the market convinced to consider expansion.

 IV. Alternatives:

1. The company grew up after four years, they should maintain the sales force so

they transact business to their customers faster and they can open more

opportunities. But, if they not maintain it, then the company will have

difficulties and have too much pressure in dealing with their costumers as it

expands.

V. Proposed Solution:

Engr. Lagayan may control or watch the effectiveness and efficiency of the

proposed organization chart because it’s important to consider these things to know if the

organizational chart would contribute and play as an advantage for the progress of the

company. He may also bear in his mind that the man purpose of the organization chart is

to meet its standards and should be able to accomplish the objectives of the company in

an efficient and effective manner.

VI. Recommendations:

Engr. Lagayan may assure to know that the organization chart has a good

structure. If the company doesn’t have effective organizational structure, then the

company’s success would be messed up. He may also include to the person be assigned

to the new position and together with the key officers planned a new and effective

organizational structure, then the company would have a better outcome. In addition,

Engr. Lagayan may consider what would be the performance of the persons be assigned.
 Case Study 6

R.E. CONSTRUCTION: It’s Now or

Never
 I. Executive Summary:

I've learned that decision making is a big part of our life. We didn't know the

outcomes of our decisions to make, but by taking some risk of it, we should be positive to

have a positive outcome. We should be confident on what decisions we make. It may be

have a negative outcome but we can start again. They have a saying "try and try until you

succeed", take your time. Don’t rush everything to have a piece of mind to make a wise

decision.

II. Introduction:

Engr. Romeo Estabillo has a construction firm. As time passes by his firm gotten

bigger and better, so he needs to hire more employee. But in hiring an additional four

engineers in a full-time basis need to make a decision. The primary case in this study, if

its worth the risk in hiring an additional employee for Engr. Romeo's firm.

III. Background:

Engr. Romeo’s decided to make his own firm at his hometown after passing the

board exam in year 1981. He started accepting contracts for construction, then slowly his

customers getting bigger. At first, he has two assistants. One is Mr. Santiago, a draftsman

and the one who assist Engr. Romeo in supervising workers at his firm. The other one is

Mr. Mamaril, who was assigned to manage purchasing and related activities. As time

passes by Engr. Romeo has already a six full-time civil engineers, two draftsmen, ten

administrative personnel, one messenger and guard. He felt that is firm is growing, so he

will have to secure additional engineers on a full time basis. He was hesitant in his

decision. With these thoughts, he thinks on how to solve his problem.

IV. Alternatives:

1. As the year passed, the firm grew up and the number of clients doubled. Since

the firm become more functional and the production does well. To continue the

company's improvement he should hire more people to increase the man power
 for them to have more products to produce. But in this case, increasing the

number of man power may cause of some workers to become dependent to the

other co-workers wherein they will let other to their job that may cause of

inequalty that can effect the production of the company.

V. Proposed Solution:

In Engr. Romeo’s case he is afraid to make a decision because he thinks that it is

not effective enough to solve his problem to their firm. All I can say is Engr. Romeo

should take some risk when it comes to decision-making but he should also consider the

possible outcomes of it. I think Engr. Romeo is not totally prepared for a large number of

clients. I think he should limit his clients so that he can perform well his duties and

responsibilities as a manager to his firm. So he can also focus on what he needs to do in

his firm, on how to make it grow more.

VI. Recommendation:

If Engr. Romeo’s firm making an income and is continuously growing, if would

be fine to for him to hire additional engineers. Aside from it will bring more clients, it

will also be an additional income for his firm. Taking risk is important in a growing

business. If he wants his business to enlarge and to be effective, he should be strong

enough to take risk. With regards to his problem if he can still supervise his firm, proper

organization of works would be best outcome for it.

 Case Study 7

NORTHERN CONTAINER
CORPORATION:
Time to Cry
 I. Executive Summary:

In this case, we’ve learned that communication is indeed in a company to avoid

lapses and other problems that might affect the company and the management. Also it

may result a success in business. Lack of communication with the clients will affect the

contract negotiation which can lead to the failure of it. Communication is an important

factor in any kind of business. Lot of opportunities are lost because of

miscommunication. In addition, good communication makes people understand each

other. Without good business communication, the internal and external structure of a

business can face numerous challenges that can ultimately lead to its demise.

II. Introduction:

Northern container corporation (NCC), this company has been operating for only

five years this is operated by Engr. Monsod and this company is in need of costumers

with potentials of doing business with them in a long – term basis. NCC is engaged in

manufacturing of general and sanitary tin cans, cooking oil filling facilities and etc. The

company’s various departments are manned by a personnel complement of 323, growing

by 5 percent annually. The increasing number of employees is a result of growing

funding of the company’s products by customers.

III. Background:

Engr. Godofredo Monsod Jr., is a general manager of Northern container

corporation (NCC). His company has been operating for only five years. Since its first

year of operation, he worked hard to make it at full capacity. It was October 1996, Engr.

Monsod came in contact with Mr.Tapiador the general manager of newly establish

company. He convinced Mr. Tapiador to order from his company. In January 1997, 12

workers of NCC were laid off. January 25, 1997 came Engr. Monsod thinking to make a

follow - up agreement with Mr. Topiador. Engr. Monsod read the reply of Mr. Topiador

on January 28 so he composed best remedies to make it worked hard.

 IV. Alternatives:

They have the partnership with RRMC which they will order tin cans. But, there are

conflicts. Engr Monsod didn't read the message of Engr. Tapiador. So the NCC

production manager forced to the laid off of 12 workers because no new production are

received.

V. Proposed Solution:

Since the RRMC is no longer wanted to have a deal with NCC it is better to Engr,

Monsod to set a meeting to Mr. Tapiador for them to easily communicate and also for

him to easily convince to give a chance the NCC to be one of their supplier. If ever Mr.

Tapiador already have his decision. It is better to Engr. Monsod to have another set of

client to deal with them. Lastly, if you are dealing with your clients it is better to have

communication personally to avoid misunderstandings or if that happened they can easily

fix it.

VI. Recommendation:

For Engr. Monsod case as a General Manager one of the key to get a client is to have a

better communication to them and also as a Manager it is better to have a set of clients to

have better options to deal with. You don’t have to stick with only one client. One of the

best ways to have a healthy company is to have a lot of sources which is your client who

will help you to build your company for a better future.

 Case Study 8

Father’s Dream Company

I. EXECUTIVE SUMMARY:

We all know that some parents wants their children to be a part of their family

company and study what their father had finished during college, and this is the case

of Mr. Andy Mallari. His dream in building this company and for his children is a

good idea since it will not only give them a head start once they enter the industry but

it can also provide them the experience they need in their future endeavors. In this

case, simple alternatives were given in order to solve a problem that seemed simple

but quite hard to do since it involves the choice of Mr. Mallari’s children.

II. INTRODUCTION:

The main problem of this case is that Mr. Mallari feels the potential of his three

sons for his company. In this case study, the alternatives shown implies that the three

sons should help their father to build the family business, and the proposed solution to

this problem is to talk to his sons regarding his plan. This is the most viable approach

since there is a chance that one or two of his sons will take up a course that is way

different from what is needed for the company. Giving them the idea that this is good

for them and the family might give them a bright vision of the future.

III. BACKGROUND

In 1979, Mr. Andy Mallari sold transistor radios from his store in Burgos Avenue,

Cabanatuan. Due to the large-scale call, he kept in stock number of selections of the

electronic parts. In 1990, Mr. Mallari bought a 300-square-meter area. It was located

in Del Pilar Street. This is where he put up his store and his home in one building. He

ran the same business in larger municipalities. He supposed that his businesses in

larger towns would be fortunate as well. He manages five salesladies and six

technicians for sales and repairs. Most of his customers are technicians from different

towns of Nueva Ecija.

 Mr. Mallari’s desire changed when he ran into Mr. Estrelito Chan, his former

classmate. Mr. Chan already established an appliance assembly plant in Manila. Mr.

Mallari considers the idea that his three sons have potentials in starting his vision of

having his own assembly plant. His priority is to figure out the college courses for his

children that would fit in fulfilling his dreams.

IV. ALTERNATIVES

4. Mr. Andy Mallari may talk to his children about his endeavor of having an

assembly plant and may ask their willingness to get involved in by enrolling in

engineering courses, such as BS EE and/or BS ECE, from his chosen universities.

5. Mr. Andy Mallari may talk to his children about his endeavor of having an

assembly plant and may ask their willingness to get involved in by enrolling in

engineering courses from the universities chosen by his sons.

6. Mr. Andy Mallari may talk to his children about his dream and ask them the

courses they want to take up in college. Mr Mallari shall respect whatever courses

his sons will choose.

V. PROPOSED SOLUTION

(3rd Course of Action) Mr. Andy Mallari may talk to his children about his dream and

ask them the courses they want to take up in college. Mr Mallari shall respect

whatever courses his sons will choose.

Mr. Andy Mallari already had his time working for his dreams. He was able to

grow his business with all efficiency.

However, regardless of how grateful his sons are to him, they shall not be

pressured by him. They are supposed to be given chances making their choices,

especially concerning on the courses they will take up in college. Each of them knows

himself better than their father that will help them decide their career paths. Also, it is

a fact that Mr. Mallari cannot plan their entire lives for them.
 VI. RECOMMENDATION:

From the given facts of the story, it can be inferred that Mr. Andy Mallari is a

successful entrepreneur and a competent individual. He was once a small merchandiser

and due to all his diligence, everything paid off for him. As long as he will consider the

vital things to establish his dream, he will no longer need to think about the college

courses his sons shall take up too be able to help him. He may also ask his former

classmate, Mr. Estrelito Chan, for recommendations and guidelines relevant to the

assembly plant.