OPERATING MANUAL

TABLE OF CONTENT

I. Introduction
- Company Profile of Aventus
- Mission and Vision
- Core Values
II. Organization and Responsibility
- Organizational Structure
- Responsibilities and duties
- Job level and Job grade
III. Escalation process
IV. Employee Handbook
V. General Information and Clinic guidelines
VI. Recruitment Process
Employment Conditions
1. Working hours
2. Holiday Schedule
3. Probationary Period
4. Termination
5. Vacation/ Sick Leave/ Maternity and Paternity Leave/ Emergency Leave
6. Benefits
7. Dress Code for medical staff
8. Civic Responsibility
VII. Medical and Operations Guidelines (Clinic Services)
Scheduling of Physician
Recruitment and requisition of relievers
A. Procedures
1. General Guidelines for physician
- General Practitioner
- Specialist
2. General Guidelines for medical staff
- Nurses
- Medical Technologies
- Radiologic Technician
- Physical Therapist
3. Processing and sending of results
4. Patient Queuing
5. Housekeeping policy
 - Duties and Responsibilities
- Check list (Ingress and Egress)
- Physical space and routine maintenance
6. Security Personnel Management
- Duties and Responsibilities
7. Waste Management
8. Infection prevention and control
9. Preventive Maintenance of medical equipment
10. Clinic supplies and requisition
11. LTO and Sanitary permit application/ renewal
VIII. Medical and Operations Guidelines (Mobile Operations)
1. Scheduling of accounts
- Pre-APE meeting
- Actual mobile APE
- Post-APE
2. General Guidelines for Medical Doctors
- Scheduling of physician
3. General Guidelines for Medical Staff
- Mobile Coordinators
- In-House Coordinators
- Nurses
- Medical Technologies
- Radiologic Technician
- Processing team
4. Medical team Allocation and Assignment
5. Drug testing procedures (Enrollment)
6. Preventive Maintenance of X-ray Van
7. Supplies and Requisition
8. Escalation process
9. LTO application and renewal
IX. Clinic and Mobile System
1. Queuing system
2. Job order
3. Results processing (Mobile)
X. Analytics and Standard Reports
XI. Operation’s Process Flows
- Clinic Services and Mobile Operations
I. Introduction
- Company Profile of Aventus
- Mission and Vision
- Core Values
II. Organization and Responsibility
- Organizational Structure
- Responsibilities and duties
- Job level and Job grade
III. Escalation process
IV. Employee Handbook
V. General Information and Clinic guidelines
VI. Recruitment Process
Employment Conditions
1. Working hours
2. Holiday Schedule
3. Probationary Period
4. Termination
5. Vacation/ Sick Leave/ Maternity and Paternity Leave/ Emergency Leave
6. Benefits
7. Dress Code for medical staff
8. Civil Responsibility
9. Medical and Operations Guidelines
10. Scheduling of Physician
Recruitment and requisition of relievers
A. Procedures
1. General Guidelines for physician
- General Practitioner
- Specialist
2. General Guidelines for medical staff
- Nurses
- Medical Technologies
- Radiologic Technician
- Physical Therapist
3. Processing and sending of results
4. Housekeeping policy
- Duties and Responsibilities
 - Check list (Ingress and Egress)
5. Security Personnel Management
- Duties and Responsibilities
6. Waste Management
7. Infection prevention and control
8. Preventive Maintenance of medical equipment
9. LTO and Sanitary permit application/ renewal
VII. Scheduling of accounts
- Pre-APE meeting
- Actual mobile APE
- Post-APE
VIII. General Guidelines for Medical Doctors
- Scheduling of physician
IX. General Guidelines for Medical Staff
- Mobile Coordinators
- In-House Coordinators
- Nurses
- Medical Technologies
- Radiologic Technician
- Processing team
X. Medical team Allocation and Assignment
XI. Drug testing procedures (Enrollment)
XII. Preventive Maintenance of X-ray Van
XIII. Supplies and Requisition
XIV. Escalation process
XV. LTO application and renewal
XVI. Clinic and Mobile System
1. Results processing (Mobile)
2. Analytics and Standard Reports
3. Operation’s Process Flows