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names, logos and slogans are registered trademarks or trademarks of ANSYS, Inc. or its subsidiaries located in the
United States or other countries. ICEM CFD is a trademark used by ANSYS, Inc. under license. CFX is a trademark
of Sony Corporation in Japan. All other brand, product, service and feature names or trademarks are the property
of their respective owners. FLEXlm and FLEXnet are trademarks of Flexera Software LLC.
Disclaimer Notice
THIS ANSYS SOFTWARE PRODUCT AND PROGRAM DOCUMENTATION INCLUDE TRADE SECRETS AND ARE CONFID-
ENTIAL AND PROPRIETARY PRODUCTS OF ANSYS, INC., ITS SUBSIDIARIES, OR LICENSORS. The software products
and documentation are furnished by ANSYS, Inc., its subsidiaries, or affiliates under a software license agreement
that contains provisions concerning non-disclosure, copying, length and nature of use, compliance with exporting
laws, warranties, disclaimers, limitations of liability, and remedies, and other provisions. The software products
and documentation may be used, disclosed, transferred, or copied only in accordance with the terms and conditions
of that software license agreement.
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For U.S. Government users, except as specifically granted by the ANSYS, Inc. software license agreement, the use,
duplication, or disclosure by the United States Government is subject to restrictions stated in the ANSYS, Inc.
software license agreement and FAR 12.212 (for non-DOD licenses).
Third-Party Software
See the legal information in the product help files for the complete Legal Notice for ANSYS proprietary software
and third-party software. If you are unable to access the Legal Notice, contact ANSYS, Inc.
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of ANSYS, Inc. and its subsidiaries and affiliates. iii
Release 19.0 - © ANSYS, Inc. All rights reserved. - Contains proprietary and confidential information
iv of ANSYS, Inc. and its subsidiaries and affiliates.
Using Remote Display Technology with ANSYS® Workbench™
Products
This document explains how to use Remote Display technology with ANSYS Workbench products.
Document Contents:
1. General Information
2. Vendor-Specific Information
1. General Information
Section Contents:
1.1. Server-Side Rendering
1.2. Graphics Card Hardware and Drivers
A remote display device is a software product that allows a user to run an application such as ANSYS
on a remote machine (the server), while displaying the graphical interface on their local machine (the
client). The following Remote Display products have been tested and are certified for use with ANSYS
products:
• NICE Desktop Cloud Visualization (DCV) 2016 (Remote Server: Windows® or Linux®)
• Citrix® XenDesktop™ 7.14 for Citrix Windows®Virtual Machine (via Citrix Receiver™ 4.3)
• Citrix® XenServer® 7.1 for Citrix Linux® Virtual Machines (using NICE DCV connection)
• VMWare vSphere ESXi™ 6.0 U3 Linux® Virtual Machines (using NICE DCV connection)
• VMWare® Horizon View™ 7.2 for VMWare vSphere ESXi™ 6.0 U3 Windows® Virtual Machine
Remote Display technologies can be a useful tool for accessing desktop applications on remote or
centralized computing resources, where low-latency network connections exist. However, users of Remote
Display technologies can expect to encounter some performance degradation and minor display issues
compared to direct desktop display.
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Using Remote Display Technology with ANSYS® Workbench™ Products
The use of server-side rendering generally requires additional configuration and command-line execution
arguments (such as ssrrun on EOD and vglrun on VNC Connect). Follow vendor instructions for the
configuration of server-side rendering, and ensure that standard 3D test applications (such as glxgears
or SPECviewperf®) execute with acceptable performance before running ANSYS applications.
The stability of Remote Display systems depends strongly on the graphics card driver being used. Before
installing any Remote Display software, you should install the latest graphics card drivers available directly
from the vendor. Note that Automatic Updates for many operating systems do not provide the latest
drivers, so direct contact with your graphics card vendor is recommended.
2. Vendor-Specific Information
Section Contents:
2.1. NICE Desktop Cloud Visualization 2016
2.2. Citrix XenDesktop 7.14 for Citrix Virtual Machines (via Citrix Receiver 4.3)
2.3. Citrix XenServer 7.1 for Citrix Virtual Machines (via NICE DCV 2016)
2.4. VMware vSphere ESXi Virtual Machines (via NICE DCV 2016)
2.5. VMware Horizon View 7.2 for VMware vSphere ESXi Virtual Machines
2.6. OpenText Exceed onDemand 8 SP9
2.7. VNC Connect 6.2 with VirtualGL 2.5
2.8. Microsoft Windows Remote Desktop
The On Red hat7+ servers, users may encounter a hang or grey screen. In such cases, refer to the link
below vnc documentation to modify xstartup file; https://support.realvnc.com/knowledgebase/article/
View/345/5/vnc-server-in-virtual-mode-appears-to-hang-or-you-see-a-grey-screen-because-a-desktop-
environment-cannot-be-loaded
For more information and assistance with the installation of DCV, contact NICE Support at support@nice-
software.com.
• After an Icepak or ICEM graphics failure, a reconfiguration is required for affected fonts. For more information,
see the related NICE Support page at http://support.nice-software.com/solution/articles/1000052632-x11-
and-dcv-fonts-configuration (DE79209).
• NICE DCV not supported on remote server on Suse 12.x per vendor documentation.
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2 of ANSYS, Inc. and its subsidiaries and affiliates.
Vendor-Specific Information
• For RH 7.x and CentOS 7, Xstartup file must be updated with correct kde session.
• When OpenText EOD and NICE DCV are installed on the same machine, behavior can be erratic.
• VNC and NICE DCV cannot be installed on the same server. If installing VNC and NICE DCV on the same client,
then the NICE DCV Portable Endstation must be used to execute the DCV client application due to VNC
compatibility issues.
• When using Fluent, additional configurations may be necessary to using OpenGL®, as follows:
– If WorkBench is not yet launched, define the following environment (assuming csh):
– If WorkBench is launched but Fluent is not yet launched, define the following in the Fluent launcher
window:
– If both WorkBench and Fluent have been launched, use the Fluent command window to change display
settings (you will need to close the existing graphics sub-window in Fluent and open a new one to make
it effective):
/display/set/rendering-options/driver opengl
– In all of the above cases, you can verify display info by selecting Display>Options>Info in the menu, or
by issuing following command in Fluent text window:
/display/set/rendering-options/device-info
• If there are configuration issues, an OpenGL® application on Linux may not start and you may see the fol-
lowing error:
Xlib: connection to ":0.0" refused by server
Xlib: No protocol specified
DCV RVN: error, cannot init local display.
DCV uses a 3D hardware accelerated X11 display, the "3D rendering display", to render OpenGL ac-
celerated graphics. Usually the 3D rendering display is the first display, : 0, but it may change for
different reasons. An example is a case in which multiple 3D video cards are installed.
1. The OpenGL application must know the 3D rendering display to connect to. By default, DCV will
use the first :0.0 display as 3D rendering display. In case the 3D rendering display is different
it is possible to explicitly specify the display to use. To specify the 3D rendering display to use:
– You can permanently configure the display in the dcv.conf file (see Appendix A, dcv.conf ).
– Alternatively, if you want to change the display just for the execution of an application, you
can use the RVN_LOCAL_DISPLAY environment variable. For example, to make the DCV Test
application use the second screen on the first display, use the following line:
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Using Remote Display Technology with ANSYS® Workbench™ Products
RVN_LOCAL_DISPLAY=:0.1 dcvtest
2. The 3D rendering display must grant X connections from the local machine to any user; you must
grant local connections to the 3D rendering display. To let the 3D rendering display accept X
connections on a production system, we suggest that you start the system at runlevel 5
(graphics mode with GDM or other Display Manager for login).
In the GDM startup script, add the following command at the beginning:
/usr/bin/xhost +local: # Enable local Unix Domain Sockets connections
# (Check xhost path on your distribution)
The appropriate script location may change depending on the Linux distribution or the installed
Display Manager.
For additional detail on this error and its resolution, refer to the "Cannot Init Local Display" section
of the NICE DCV Installation and User Guide.
2.2. Citrix XenDesktop 7.14 for Citrix Virtual Machines (via Citrix Receiver 4.3)
Installation and Configuration Resources
For information on hardware requirements, installation and configuration, refer to the "XenDesktop"
page of the Citrix Product Documentation site at http://www.citrix.com/products/xendesktop/over-
view.html
2.3. Citrix XenServer 7.1 for Citrix Virtual Machines (via NICE DCV 2016)
Installation and Configuration Resources
For information on hardware requirements, installation and configuration, refer to the "Citrix XenServer
® 7.1 Virtual Machine User's Guide" at https://docs.citrix.com/content/dam/docs/en-us/xenserver/7-1/
downloads/xenserver-7-1-vm-users-guide.pdf.
The On Red hat7+ servers, users may encounter a hang or grey screen. In such cases, refer to the link
below vnc documentation to modify xstartup file; https://support.realvnc.com/knowledgebase/article/
View/345/5/vnc-server-in-virtual-mode-appears-to-hang-or-you-see-a-grey-screen-because-a-desktop-
environment-cannot-be-loaded.
• No Server support of NICE DCV for Suse 12.x per vendor documentation.
• For RH 7.x and CentOS 7, Xstartup file must be updated with correct kde session.
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4 of ANSYS, Inc. and its subsidiaries and affiliates.
Vendor-Specific Information
2.4. VMware vSphere ESXi Virtual Machines (via NICE DCV 2016)
Installation and Configuration Resources
For information on hardware requirements, installation and configuration of Horizon View 7.2, refer to
the "Getting Started" page of the VMware Horizon Support Center at https://www.vmware.com/support/
horizon-view.html.
For information on vSphere ESXi 6.0 U3, refer to the vSphere Hypervisor ESXi Support Center at https://
www.vmware.com/support/vsphere-hypervisor.html.
• No Server support of NICE DCV for Suse 12.x per vendor documentation.
• For RH 7.x and CentOS 7, Xstartup file must be updated with correct kde session.
2.5. VMware Horizon View 7.2 for VMware vSphere ESXi Virtual Machines
Installation and Configuration Resources
For information on hardware requirements, installation and configuration of Horizon View 7.2, refer to
the "Getting Started" page of the VMware Horizon Support Center at https://www.vmware.com/support/
horizon-view.html.
For information on vSphere ESXi 6.0 U3, refer to the vSphere Hypervisor ESXi Support Center at https://
www.vmware.com/support/vsphere-hypervisor.html.
Installation videos and discussion of server-side rendering with Exceed onDemand are also available
through the OpenText YouTube channel at http://www.youtube.com/user/opentextcorp?feature=watch.
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Using Remote Display Technology with ANSYS® Workbench™ Products
Note that VirtualGL is required to support server-side rendering with VNC Connect, and must be installed
prior to installing VNC Connect. VirtualGL is available from http://www.virtualgl.org/.
The On Red hat7+ servers, users may encounter a hang or grey screen. In such cases, refer to the link
below vnc documentation to modify xstartup file; https://support.realvnc.com/knowledgebase/article/
View/345/5/vnc-server-in-virtual-mode-appears-to-hang-or-you-see-a-grey-screen-because-a-desktop-
environment-cannot-be-loaded
• After an Icepak or ICEM graphics failure, a reconfiguration is required for affected fonts. Follow the instructions
given for NICE Desktop Cloud Visualization 2016 (p. 2).
• To achieve server-side rendering for accelerated graphics performance, ANSYS applications must be executed
using the VirtualGL vglrun command.
• For RH 7.x and CentOS 7, Xstartup file must be updated with correct kde session.
• VNC Connect and NICE DCV cannot be installed on the same server, as they use related but incompatible
VNC versions.
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6 of ANSYS, Inc. and its subsidiaries and affiliates.