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Why Plan?
“Planning is about managing resources and priorities in an organized way,”
Berry says. “Management is related to leadership, and it’s related to
productivity.”
If companies improve how they plan, managing and leadership will also
improve. The following steps can help businesses plan better.
Devise a Plan: Write important details down and focus on strengths,
what matters, what people are most important to you and what you can
do for them. This will help you communicate your vision to your
employees.
Define Success: How do you see your business in several years?
Define long-term goals and be specific. Establish milestones for certain
goals and who will achieve the goals. Look at what drives your
business; it may be presentations, conversions, page views or
something else. Then establish a review schedule and re-examine your
long-term goals as necessary.
Put It in Motion: Track and analyze numbers to help you manage the
work behind the numbers. You’ll be better able to make changes — or
to develop new plans — that will help you manage better.
Strategic Planning
“Strategic plans are all about why things need to happen,” Story said. “It’s big
picture, long-term thinking. It starts at the highest level with defining a mission
and casting a vision.”
Tactical Planning
“Tactical plans are about what is going to happen,” Story said. “Basically at
the tactical level, there are many focused, specific, and short-term plans,
where the actual work is being done, that support the high-level strategic
plans.”
Contingency Planning
Three major types of plans can help managers achieve their organization's goals:
strategic, tactical, and operational. Operational plans lead to the achievement of tactical
plans, which in turn lead to the attainment of strategic plans. In addition to these three
types of plans, managers should also develop a contingency plan in case their original
plans fail.
Operational plans
The specific results expected from departments, work groups, and individuals are
the operational goals. These goals are precise and measurable. “Process 150 sales
applications each week” or “Publish 20 books this quarter” are examples of operational
goals.
An operational plan is one that a manager uses to accomplish his or her job
responsibilities. Supervisors, team leaders, and facilitators develop operational plans to
support tactical plans (see the next section). Operational plans can be a single‐use plan
or an ongoing plan.
A tactical plan is concerned with what the lower level units within each division must
do, how they must do it, and who is in charge at each level. Tactics are the means
needed to activate a strategy and make it work.
Tactical plans are concerned with shorter time frames and narrower scopes than are
strategic plans. These plans usually span one year or less because they are considered
short‐term goals. Long‐term goals, on the other hand, can take several years or more to
accomplish. Normally, it is the middle manager's responsibility to take the broad
strategic plan and identify specific tactical actions.
A strategic plan is an outline of steps designed with the goals of the entire organization
as a whole in mind, rather than with the goals of specific divisions or departments.
Strategic planning begins with an organization's mission.
Strategic plans look ahead over the next two, three, five, or even more years to move
the organization from where it currently is to where it wants to be. Requiring multilevel
involvement, these plans demand harmony among all levels of management within the
organization. Top‐level management develops the directional objectives for the entire
organization, while lower levels of management develop compatible objectives and
plans to achieve them. Top management's strategic plan for the entire organization
becomes the framework and sets dimensions for the lower level planning.
Contingency plans
Keep in mind that events beyond a manager's control may cause even the most
carefully prepared alternative future scenarios to go awry. Unexpected problems and
events frequently occur. When they do, managers may need to change their plans.
Anticipating change during the planning process is best in case things don't go as
expected. Management can then develop alternatives to the existing plan and ready
them for use when and if circumstances make these alternatives appropriate.
1. Hierarchical Plans
These plans are drawn at three major hierarchical levels, namely, the
institutional, the managerial and the technical core.
The plans in these 3 levels are-
Strategic
Administrative and,
Operational respectively.
Strategic plan
The strategic plan generally involves planning at the top institutional level of
an organization. Strategic plans define the organization’s long-term vision and
how the organization intends to make its vision a reality.
In short, strategic planning is the determination of the basic long-term
objectives of an enterprise and the adoption of courses of action and
allocation of resources necessary to achieve these goals.
Strategies do not attempt to outline exactly how the enterprise is to
accomplish its objectives since this is the task of countless major and minor
supporting programs.
But they furnish a framework for guiding, linking and action.
Administrative or Intermediate plan
Administrative or intermediate planning is done at the level of middle
management.
It is cone to allocate organizational resources and coordinate internal
subdivisions of the organization. It is also a process of determining the
contributions that sub-units can make with allocated resources.
Operational plan
Finally, operational planning is the process of determining how specific tasks
can best be accomplished on time with available resources.
This is also done to cover the day-to-day operations of an organization. As
such, many operational plans are designed to govern the workings of the
organization’s technical core.
2. Standing Plans
Standing plans are drawn to cover issues that managers face repeatedly.
For example, managers may be facing the problem of late- coming quite
often.
Managers may, therefore, design a standing plan to be implemented
automatically each time an employee is late for work. Such a standing plan
may be called standard operating procedure (SOP).
Mission or purpose, strategies, policies, procedures, rules are some of the
most common standing plans.
Mission or purpose
Mission or purpose, often used interchangeably, identifies the basic task of an
organization for which it is created.
For example, the mission of a University is to impart higher education.
The mission of the garments factory is to produce and sell ready-made
garments and so on.
Strategy
The strategy is another type of broad-based standing plan which helps the
determination of the basic long-term objectives of an enterprise and adoption
of courses of action and allocation of resources necessary to achieve these
objectives.
Policies
Policies are, in most cases, standing plans. As a matter of fact, policies
provide guidelines for repetitive actions.
They define an area or provide limits within which decisions are to be made
and ensure that the decision will be consistent with, and contribute to, an
objective.
Policies are types of plans that allow decision-makers some discretion to carry
out a plan.
Otherwise, there will be no difference between policies and rules.
Policies must allow for some discretion. Policies help decide issues before
they become problems and make it unnecessary to analyze the same
situation every time it comes up.
It permits managers to delegate authority and still maintain control over
subordinates about the matter.
There are many types of policies.
Instances are found in the policies of hiring only university-trained engineers,
promotion from within, encouraging an employee suggestion system for
improved organizational performance, setting competitive prices etc.
Some policies could originate from customary and general ways of behavior in
an organization.
Some of them are put in place through verbal statements or in writing.
For example, there might be a policy in an organization that “except for token
gifts of very nominal value or advertising value, no employee shall accept any
gift from any supplier.”
Such formal policies are usually written down in company manuals or
regulations for employees.
The policy is a means of encouraging discretion and initiative but within limits.
The amount of discretion usually depends on the policy and the position and
authority occupied in the organization.
Since policies are general in nature, they provide guidelines as to how the
employees will carry out their jobs.
While policies provide managers with some flexibility in approaching various
organizational problems, this generality again makes policies rather vague.
Control becomes difficult when people start interpreting policy meaning and
purpose differently.
Rules
Rules Like policies, rules, too, are standing plans that guide action. Rules
spell out specifically what employees are supposed to do or not to do.
For example, the no-smoking campaign launched by some organizations is
supported by some organizational rules. As opposed to policies, rules do not
permit the exercise of individual discretion.
Instead, rules specify what actions will be taken (or not taken) and what
behavior is permitted or not. Policies, on the other hand, tell people how to
think about decisions to be made about actions.
Procedures
Procedures Like rules, procedures are standing plans that provide guidance
for action rather than speculation.
They are plans that establish a required method of handling future activities.
Procedures establish customary ways for handling certain activities like hiring
a clerk, promoting employees, obtaining a loan from a bank.
The major characteristic of a procedure is that it represents a chronological
sequencing of events.
It specifies a series of steps that must be taken to accomplish a task.
Specified series of steps that are required to be taken for admission into the
MBA program of AUB is an example of the procedure.
3. Single-use Plans
Single-use plans are prepared for single or unique situations or problems and
are normally discarded or replaced after one use.
Generally, four types of single-use plans are used. These are—
1. objectives/goals,
2. programs,
3. projects,
4. budgets.
Objectives or Goals
Objectives or goals, often used interchangeably, are the ends toward which
activity is aimed.
They represent not only the end point of planning but also the end toward
which all other managerial functions are aimed.
In fact, objectives are set in relation to a particular time period and thus the
same objective is not repeated year after year, month after month or day after
day.
Objectives or goals are divided into 3 types.
Programs
Programs are plans of action followed in proper sequence according to
objectives, policies, and procedures.
Thus a program lays down the major steps to be taken to achieve an objective
and sets an approximate time frame for its fulfillment.
Programs are usually supported by budgets.
A program may be a major or a minor one or long, medium or short-term one.
Since it is not used in the same form once its task is over it belongs to single-
use plan category.
Projects
A project is a particular job that needs to be done in connection with a general
program. So a single step in a program is set up as a project.
A project has a distinct object and clear-cut termination.
“Projects have the same characteristics as programs but are generally
narrower in scope and less complex. Projects are frequently created to
support or complement a program.”
Budgets
A budget is a statement of expected results expressed in numerical terms.” It
is sometimes called the enumerated program and most commonly expressed
in terms of money i.e. Rupee, Euro, Dollar etc.
They may also be expressed in terms of any measurable unit like an hour,
metric ton etc.
It covers a particular period of time, and once the period is over, a new budget
comes into being. It not only a planning tool but also works as a controlling
tool.
4. Contingency Plans
As we already know, the process of planning is based on certain assumptions
about what is likely to occur in the environment of an organization.
Contingency plans are made to deal with situations that might crop up if these
assumptions turn out to be wrong.
Thus contingency planning is the development of alternative courses of action
to be taken if events disrupt a planned course of action.
A contingency plan allows management to act immediately if such unforeseen
events as strikes, boycotts, natural disasters or major economic changes
render existing plans inoperable or unsuitable
ter reading this article you will learn about:- 1. Meaning of
Planning 2. Types of Planning 3. Components 4. Advantages
5. Limitations.
Meaning of Planning:
Planning is very important for successfulness and the effective
performance of an organisation not only for organisations but also for
individuals. It is the most basic of all the managerial functions. It
involves selecting missions and objectives and the actions to achieve
them. Therefore every organisation gives a greater emphasis on
planning.
Planning as a process involves the determination of future course of
action, that is why an action, what action, how to take action, and
when to take action. These are related with different aspects of
planning process.
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Types of Planning:
The process of planning may be classified into different
categories on the following basis:
(i) Nature of Planning:
a. Formal planning.
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b. Informal planning.
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b. Intermediate planning.
c. Operational planning.
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(iv) Use:
a. Standing plans
b. Single-use plans.
a. Formal Planning:
Planning is formal when it is reduced to writing. When the numbers of
actions are large it is good to have a formal plan since it will help
adequate control.
The term formal means official and recognised. Any planning can be
done officially to be followed or implemented. Formal planning is aims
to determine and objectives of planning. It is the action that determine
in advance what should be done.
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Advantages:
1. Proper Cooperation among employees,
2. Unity of Action,
3. Economy,
6. Future plan.
b. Informal Planning:
An informal plan is one, which is not in writing, but it is conceived in
the mind of the manager. Informal planning will be effective when the
number of actions is less and actions have to be taken in short period.
Advantages:
1. It can be easily adjustable.
Disadvantages:
1. Very short period-left over things will be more.
b. Long-Term Planning:
Long-term planning usually converse a period of more than five years,
mostly between five and fifteen years. It deals with broader
technological and competitive aspects of the organisation as well as
allocation of resources over a relatively long time period. Long-term
planning is considered as strategic planning.
Short-term planning covers the period of one year while long term
planning covers 5-15 years. In between there may be medium-term
plans. Usually, medium term plans are focusing on between two and
five years. These may include plan for purchase of materials,
production, labour, overhead expenses and so on.
Advantages:
1. Sufficient time to plan and implement.
2. Effective control.
Disadvantages:
1. Prediction is difficult.
2. Full of uncertainties.
b. Intermediate Planning:
Intermediate planning cover time frames of about 6 months to 2 years
and is contemplated by middle management, which includes
functional managers, department heads and product line mangers.
They also have the task of polishing the top managements strategic
plans.
These are more specific and they determine how a specific job is to be
completed in the best possible way. Most operational plans .ire divided
into functional areas such as production, finance, marketing,
personnel etc.
Thus even though planning at all levels is important, since all levels
are integrated into one, the strategic planning requires closer
observation since it establishes the direction of the organisation.
(iv) Use:
a. Standing Plan:
Standing plan is one, which is designed to be used over and over again.
Objectives, policies procedures, methods, rules and strategies are
included in standing plans. Its nature is mechanical. It helps
executives to reduce their workload. Standing plan is also called
routine plan. Standing or routine plan is generally long range.
(i) Forecasting.
(ii) Objectives.
(iii) Policies.
(iv) Programmes.
(v) Strategies.
(vi) Schedules.
(vii) Procedures.
(ix) Budgets.
i. Forecasting:
Forecasting becomes an integral part of the planning process. It is a
prediction of future events and conditions. It, therefore, includes both
the assessment of the future and the provision for it. It helps to reduce
the uncertainties that surround management, decision making.
ii. Objectives:
Objectives are the ends toward which activity is aimed— they are the
results to be achieved. They represent not only the end point of
planning but also the end toward which organising, staffing, leading
and controlling are aimed.
iii. Policies:
Koonte and O’Donnell defines “policies are general statements
or undertakings which guide or channel thinking in
decision-making of subordinates.” So, policies act as guides to
thinking and action of subordinates in the organisations. It should be
clearly prescribed and understandable by all.
iv. Programmes:
It refers to the course of action of work to be carried out in proper
sequence for the purpose of achieving specific objectives.
v. Strategies:
Konnoz and Heinz Weihrich defined strategies as “a general
programme of action and deployment of resources to attain
comprehensive objectives” or ” the determination of the basic
long-term objectives of an enterprise “and the adoption of courses of
action and allocation of resources necessary to achieve these goals. It
is specific type of plan for achieving organisational goals.
vi. Schedules:
Fixing a time sequence for every operation is known as schedules.
Normally it forms part of programming a part of action plan.
vii. Procedures:
Procedures are plans that establish a required method of handling
future activities. They are guides to action, rather than to thinking and
they detail the exact manner in which certain activities must be
accomplished. They are chronological sequences of required actions.
viii. Rules:
Rules spell out specific required actions or non-actions, following no
direction. They are usually the simplest type of plan.
ix. Budgets:
A budget is a statement of expected results expressed in numerical
term. It may be referred to as a numberised programme. A budget may
be expressed either in financial terms or in terms of labour-hours,
units of product, machine hours, or any other numerically measurable
term. It helps the organisation to control the action by comparing
budgetary and actual results.
Advantages of Planning:
1. Primacy of Planning:
Even though there are other managerial functions such as organising,
staffing, directing and controlling which helps to achieve the
organisational goals, planning precedes all other managerial
functions. It establishes objectives necessary for all group effort.
2. Helping to Management:
Since the planning is a future course of action, mangers are able to
define their objectives and get direction. Also it creates a unity of
purpose.
4. Minimum Cost:
Planning helps to minimise cost by providing greater utilisation of the
available resources. All kinds of wastage of men, materials, money and
machines are prevented with the help of planning.
5. To help in Motivation:
All employees of the organisation can feel that we have taken this plan,
if the plans are communicated to them. In this case the sense of
belonging of employees increases and therefore they will be highly
motivated.
7. Help in Coordination:
Proper planning is made by unifying all areas on departments of the
organisation. It wills leads to coordinate and harmony among the
departments is achieved.
8. Facilities Control:
Planning provides performance standards and standards for
measuring the progress of the organisations. Therefore management
can compare the actual performance with the standards. Manager can
control action by looking at different if any deviation.
9. Facilitates Decision-making:
Planning provides a framework for decision-making. Since the
planning provides for feedback, periodic evaluation, and indication for
any deviation, corrective action can be taken which leads to better
decision-making.
Limitations of Planning:
1. Corporate Planning is not Integrated into the Total
Management System:
The top management fails to identify and associate properly the
formal planning with the central concept of the organisation’s mission.
5. Costly or Uneconomical:
Planning is expensive. The cost of planning should not be in excess of
its contribution and managerial judgement is necessary to balance the
expenses of preparing the plans against the benefits derived from
them.