Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
System Manual
PROTON 205
The compact Communicator
System Manual
Documentation Disclaimer
Matrix Telecom reserves the right to make changes in the design or components of the product as engineering
and manufacturing may warrant. Specifications are subject to change without notice.
This is a general documentation for all models of the product. The product may not support all the features and
facilities described in the documentation.
Information in this documentation may change from time to time. Matrix Telecom reserves the right to revise
information in this publication for any reason without prior notice. Matrix Telecom makes no warranties with
respect to this documentation and disclaims any implied warranties. While every precaution has been taken in
the preparation of this system manual, Matrix Telecom assumes no responsibility for errors or omissions. Neither
is any liability assumed for damages resulting from the use of the information contained herein.
Neither Matrix Telecom nor its affiliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs or expenses incurred by the purchaser or third parties as a result of: accident, misuse or
abuse of this product or unauthorized modifications, repairs or alterations to this product or failure to strictly
comply with Matrix Telecom's operating and maintenance instructions.
Copyright
All rights reserved. No part of this system manual may be copied or reproduced in any form or by any means
without the prior written consent of Matrix Telecom.
Version 1
Release date : August 8, 2009
Warranty Statement
Matrix Telecom Pvt. Ltd. (Matrix) warrants to its consumer purchaser any of its products to be free of defects in
material, workmanship and performance for a period of 15 months from date of manufacturing or 12 months
from the date of installation which ever is earlier.
During this warranty period, Matrix will at its option, repair or replace the product at no additional charge if the
product is found to have manufacturing defect. Any replacement product or part/s may be furnished on an
exchange basis, which shall be new or like-new, provided that it has functionality at least equal to that of the
product, being replaced. All replacement parts and products will be the property of Matrix. Parts repaired or
replaced will be under warranty throughout the remainder of the original warranty period only.
Warranty Card:
• When the product is installed, please return the warranty card with:
• Date, signature and stamp of the customer
• Date, signature and stamp of the channel partner
• Matrix assumes that the customer agrees with the warranty terms even when the warranty card is not signed
and returned as suggested.
The Purchaser shall have to bear shipping charges for sending product to Matrix for testing/rectification. The
product shall be shipped to the Purchaser at no-charge if the material is found to be under warranty. The
Purchaser shall have to either insure the product or assume liability for loss or damage during transit.
Matrix reserves the right to waive off or make any changes in its warranty policy without giving any notice.
If Matrix is unable to repair or replace, as applicable, a defective product which is covered by Matrix warranty,
Matrix shall, within a reasonable time after being notified of the defect, refund the purchase price of the product
provided the consumer/purchaser returns the product to Matrix.
In no event will Matrix be liable for any damages including lost profits, lost business, lost savings, downtime or
delay, labor, repair or material cost, injury to person, property or other incidental or consequential damages
arising out of use of or inability to use such product, even if Matrix has been advised of the possibility of such
damages or losses or for any claim by any other party.
This warranty is not transferable and applies only to the original consumer purchaser of the Product. Warranty
shall be void if the warranty card is not completed and registered with Matrix within 30 days of installation.
All legal course of action subjected to Vadodara (Gujarat, India) Jurisdiction only.
Contents ..................................................................................................................................................... 7
Welcome..................................................................................................................................................... 9
Appendices .............................................................................................................................................. 43
Glossary .................................................................................................................................................. 45
Index ........................................................................................................................................................ 47
Welcome
Thanks for purchasing a Matrix product.
We want you to get the maximum performance from our product. If you run into technical difficulties, we are here
to help. But please consult this system manual first.
If you still can’t find the answer, gather all the information or questions that apply to your problem and with the
product close to you, call your dealer. Matrix dealers are trained and ready to give you the support you need to
get the most from your Matrix product. In fact, most problems reported are minor and can be easily solved over
the phone.
In addition, technical consultation is available from Matrix engineers every business day. We are always ready to
give advice on application requirements or specific information on installation and operation of our products.
The system manual is arranged alphabetically. We suggest to advice first time users to read this system manual
in following sequence of topics.
• “Introduction” 27
• “Installation” 24
• “Station Numbers” 35
• “Call Progress Tones” 12
• “Distinctive Rings” 21
• “Calling Other Station” 15
• “Making External Calls” 29
• “Selective Trunk Access” 35
• “Answering Calls” 11
• “Receiving Trunk (Incoming) Calls” 34
• “Call Pick Up” 11
• “Call Transfer” 14
• “Last Number Redial” 29
• “Memory Dialing” 30
• “Call Splitting” 13
• “Hold” 23
• “Power Down Mode” 31
• “Default the Configuration” 21
• “Data Port (Internet Ready)” 18
• “Programming the System” 32
=X=X=
Answering Calls
When your station rings, lift the handset. The ring stops and you get connected to the calling party. You may
start-talking immediately. PROTON 205 offers a facility to identify the caller before answering the call. If the
caller is a station then the station rings as Trin......Trin.....Trin.... This is called single ring. If the caller is an
external caller the station on which the trunk call lands rings as Trin...Trin...........Trin...Trin... This is called double
ring. These two types of rings differentiate an internal caller and an external caller.
Relevant Topics:
1. “Calling Other Station” 15
2. “Making External Calls” 29
3. “Distinctive Rings” 21
If you don’t answer the Auto Call Back ring, it stops after 45 secs. and ACB request gets cleared. If ACB is done
on a busy station, the user gets single ring when ACB request is served. If ACB is done on a busy trunk, the user
gets double ring when ACB request is served.
Example:
You dialed ‘23’ but station 23 is busy. To request Auto Call Back, dial 2 in busy tone.
Important Points:
• Two requests: One on internal station and other on trunk can be entertained at a time.
• The last ACB request supersedes all other previous ACB requests.
Call Pick Up
What’s this?
You can answer calls of your colleague without physically going to his station. You can use this feature to answer
even trunk calls ringing on other stations.
Important Points:
• All internal and external calls can be picked up.
• In case of more stations ringing, the station with the least station number will be picked up first.
• ACB, Alarm can’t be picked up by this.
Dial Tone
When you lift the handset you get dial tone. Dial tone stays for 7 seconds. After that error tone starts.
• Sound: Toooooooooooo
Error Tone
The Error Tone is made of fast beeps. When you perform some wrong operation or try using a feature without
access, you get error tone.
• Sound: Too…Too…Too…Too
Feature Tone
Short beep followed by a longer off duration repeated every second. Feature tone continues for 7 seconds.
• Sound: Beep.........Beep
Programming tone is same as feature tone.
Programming Tone
Short beeps followed by a longer off duration repeated every second. It is exactly same as the feature tone. The
PROTON 205 prompts you to enter fresh commands during programming with this tone. Programming tone
remains for 7 seconds.
• Sound: Beep.............Beep
Tone Specifications:
Name Frequency Cadence
Dial Tone 440Hz Continous
Ring Back Tone 440Hz 400ms on, 200ms off 400ms on, 2600ms off
Busy Tone 440Hz 1000ms on, 800ms off
Confirmation Tone 440Hz 33ms on, 33ms off
Programming Tone 440Hz 67ms on, 1330ms off
Error Tone 440Hz 200ms on, 200ms off
Internal Call Wating Tone 440Hz 67ms on, 1330ms off
Trunk Call Waiting Tone 440Hz 67ms on, 67ms off, 67ms on, 3400ms off
Call Splitting
What’s this?
• This feature enables you to talk to two persons alternately.
• Call Splitting is also known as Hold-Consult or Hold-Toggle.
How to program?
Refer “Class Of Service” for details on how to allow Call Splitting to a user.
Important Points:
• Only one of the two persons will be in conversation with you at a time. The third person is on hold. He gets
music and cannot hear your conversation.
• When in speech with a station and getting external call waiting tone, you can dial Flash to answer the trunk
call. The station is put on hold and gets music. Now, you can toggle between the two persons.
• Interrupting station can also be answered very much in the same way as described above. Your current call
is put on hold and speech with the interrupting station is established. Once again, you can toggle between
the two persons.
• From Station, 3-Party conference can be invoked to include both the parties by dialing Flash-Flash.
• You can also transfer the active person (one who is in conver-sation with you) to the third person, by simply
going on-hook.
Relevant Topics:
1. “Conference” 17
2. “Call Transfer” 14
3. “Hold” 23
4. “Class Of Service” 16
5. “Flash Timer” 22
Call Transfer
PROTON 205 offers two types of call transfer:
• Call transfer-Screened
• Call transfer-While ringing
What’s this?
Call Transfer-Screened
• This is normal call transfer and the most widely used.
• The secretary transfers the incoming call to the executive after consulting him.
What’s this?
Important Points:
• Internal station calls can also be transferred to some other station.
• If the called station does not respond to the ring within 30 secs. (call pickup time), the call comes back to the
station that transferred the call.
• If the station that transferred the call is free at the time of call return, caller gets ring.
• If the station that transferred the call is busy at the time of call return and if it was a trunk call transfer or
internal call transfer then the system waits for the station to become free. The caller gets ring back tone.
Relevant Topics:
1. “Hold” 23
2. “Class Of Service” 16
Relevant Topics:
1. “Station Numbers” 35
2. “Interrupt Request” 27
3. “Raid” 33
4. “Auto Call Back (ACB)” 11
By using this single command all the above mentioned features are cancelled.
Relevant Topics:
1. “Auto Call Back (ACB)” 11
2. “Daily Alarm” 18
3. “Hotline” 23
4. “Do Not Disturb (DND)” 22
5. “Ring Only Once” 34
Class Of Service
What’s this?
All users in an organization are not equal. Some users are important and their time is more valuable. Further,
their nature of job also differs. Keeping this diversity in mind, it is imperative that the features required from a
system differ from person to person.
It is the system’s responsibility to allow or deny a feature access to a user depending on his need. The system
should support flexible allocation of features to different users. This accessibility of different features for a user is
known as his Class Of Service (COS).
How to program?
Use following command to program COS level:
31-Station-Level
Where,
Station is from 21 to 25.
Level Features Allowed
0 Only Basic Features
1 Basic + Memory Dialing
2 Basic + Memory Dialing + DND
3 Basic + Memory Dialing + DND + Hotline
4 Basic + Memory Dialing + DND + Hotline + IR
5 Basic + Memory Dialing + DND + Hotline + IR + Conference
6 Basic + Memory Dialing + DND + Hotline + IR + Conference + Ring Only Once
7 Basic + Memory Dialing + DND + Hotline + IR + Conference + Ring Only Once + Raid
31-25-7
31-21-0
31-22-0
31-23-0
31-24-0
Conference
What’s this?
• PBX allows conference between three parties.
• Following three combinations are allowed: All three stations, Two stations and one trunk, One station and
two trunks.
How to program?
Access of Conference is programmable. Hence it can be allowed or denied to each user. Please refer “Class Of
Service” for details on programming this feature.
Relevant Topics:
1. “Class Of Service” 16
2. “Call Splitting” 13
Daily Alarm
What’s this?
• You can ask the PROTON 205 to remind you daily at some specific time.
• At the set time, your station starts ringing.
• When you lift the handset, you get music.
Example:
To set daily alarm at 06:00AM dial 17-06-00.
Important Points:
• All stations can set daily alarm simultaneously.
• Only one daily alarm can be set a time on one station.
• The latest set alarm supersedes the previous one.
• Time is in 24 hours format i.e. 6.30PM is 18.30PM.
• When you lift the handset, you get music.
• If the station is engaged at the time of alarm then the station gets alarm when the station becomes free.
• The station rings for 60 seconds in case of Alarm call. This time is fixed.
Cancel Alarm
What’s this?
You can ask the PROTON 205 to cancel daily alarm.
Example:
To cancel the daily alarm set on station 25, lift the handset dial 18 from station 25.
Relevant Topics:
1. “Class Of Service” 16
2. “Real Time Clock (RTC)” 33
On issuing Internet ready code, the station 24 gets configured as Data port. The trunk 2 gets directly connected
to station 24. This code can be issued from any station-except station 24.
On completion of surfing, issue a command to cancel this feature. Now, station 24 works as normal station.
NO
RJ 11 Trunk Line
C NO
C NC
Telephone Station
NC
connection
in the field
NO
RJ 11 Trunk Line
C NO
C NC
Telephone Station
NC
connection
in the field
Important Point:
• By default, station 24 works as normal station.
Relevant Topics:
1. “Class Of Service” 16
2. “Station Numbers” 35
If automatic mode is selected then PROTON 205 switches from daytime to nighttime at the time programmed on
its own. In case manual mode is selected command has to be issued by the user to change from daytime to
nighttime and vice-versa.
Use following command to switch day/night mode (if manual mode is selected):
11 : System goes in day mode
12 : System goes in night mode
Use following command to set time at which the system goes to day mode (if Auto mode is selected):
26-Hour-Minute
Where,
Hours in two digits from 00 to 23 (Leading Zero must).
Minute in two digits from 00 to 59 (Leading Zero must).
Use following command to set time at which the system goes to night mode (if Auto mode is selected):
27-Hour-Minute
Where,
Hours in two digits from 00 to 23 (Leading Zero must).
Minute in two digits from 00 to 59 (Leading Zero must).
Example:
Program the PROTON 205 for office hours (09.00 to 18.00)
25-1
26-09-00
27-18-00
Important Point:
• By default, PROTON 205 is configured for manual mode.
Relevant Topics:
1. “Real Time Clock (RTC)” 33
2. “Trunk Landing” 39
Important Points:
Following parameters are set to default values on doing software defaults.
• COS level for all stations : 1
• Toll Control for all stations : 1
• Flash Timer for all stations : 600ms
• Daytime trunk landing : Station 21
• Nighttime trunk landing : Station 21
• Day/Night mode : Manual
• Day time hunting scheme : Round Robbin
• Night time hunting scheme : Round Robbin
• Trunk access : Trunk 1 and Trunk 2
• Trunk Enable/Disable : Enable
• Data Port : Works as normal station
Relevant Topics:
1. “Programming the System” 32
2. “System Security (Password)” 35
Distinctive Rings
What’s this?
The PROTON 205 support two different types of rings for different situations. Incoming call ring is different from
internal call ring.
Following table shows the ring type for each of the above case:
Ring Type Situation
Single Ring Internal Call/Alarm/ACB on station/Returned call
Double Ring Incoming Call/ACB on trunk
Secretary station number is next to the executive. When this feature is used from station 22, all calls on it are
diverted to station 23. Similarly, when station 25 uses this feature, station 21 becomes secretary for it.
How to program?
Refer “Class Of Service” for details on how to allow Do Not Disturb to a user.
Important Points:
• Chaining of Do Not Disturb is not allowed. Suppose station 21 has set DND then all his calls will go to station
22. Now if station 22 also sets DND then calls to station 21 will go to station 22 and not to station 23. Only the
calls to station 22 will go to station 23.
• Cabling should be done keeping this feature in mind.
Relevant Topics:
1. “Class Of Service” 16
2. “Installation” 24
3. “Glossary” 45
Flash Timer
Flash is used extensively by the PROTON 205 as one of the digits for accessing various features. Flash is
actually momentarily breaking of the extension current loop. If this break time is of optimum level, the PROTON
205 senses it rightly as a flash. But, if the time is more, it can be wrongly taken as disconnection. On the other
hand, if the flash timer is set to a higher value, a genuine disconnection will take longer time. Some imported
phones and cord-less phones are known to use longer flash time. You have to program the extension flash timer
with little higher value than the flash timer used by the phone or cord-less connected to it.
How to program?
Use following command to program flash timer:
34-Station-Flash Timer
Where,
Station is from 21 to 25.
Flash Timer is of single digit from 3 to 9.
Hold
What’s this?
This feature allows the user to put the present party on hold.
Relevant Topics:
1. “Class Of Service” 16
2. “Flash Timer” 22
Hotline
What’s this?
• Hotline eliminates repeated dialing of a station number.
• As soon as the user picks up his handset, the system automatically dials the fixed station. The station starts
ringing and the caller gets ring back tone.
• In an office environment, it is found that boss calls his secretary or his co-worker frequently. He can use this
feature effectively.
Example:
The boss needs to speak to his secretary many times in a day. He can avoid repeated dialing by activating the
Hotline feature from his station:
15
After lifting the handset you do not get connected to the station immediately but get regular dial tone. If the user
does not dial anything during this short dial tone, the system places the hotline call to the station.
Cancel Hotline
What’s this?
Cancel hotline to restore normal operation.
Relevant Topics:
1. “Class Of Service” 16
2. “Glossary” 45
Installation
Preparation
Site Selection
• The PROTON 205 should always be installed at a place equidistant from all the stations. This reduces the
cabling cost and also makes cabling network less complicated.
• The PROTON 205 should preferably be installed at 3.5 feet height (approx.) in airy, dust free and moisture
free place. An installation at this height makes preventive or curative maintenance task easy.
• It is advisable that the system should be installed away from any source of electromagnetic noise such as
any radio equipment, heavy transformers, faulty electric chokes of tube-lights, any device having a faulty coil
etc. This will reduce any problem arising due to electromagnetic effect.
Power Supply
• The PROTON 205 operates on 230V +/-10% AC supply. Arrange for a separate power point and switch,
close to the system. Power Supply for the PBX must be separate from other heavy electrical loads like Air-
conditioners, Heaters, Welding machines, Electrical motors, etc.
• If the supply is not stable, use of a good CVT is recommended.
Earth (Ground)
Proper earth is vital for safety of the personnel and the system. Good electrical earth prevents electric shock to
the personnel.
Telephones
• The PBX is capable of working with all standard telephones: Rotary phone, Pulse-tone switch able push-
button phone, Feature phone and Cordless phone.
• It is not necessary to buy all new phones. You may also hook up your existing old telephones.
• If the trunk lines are of pulse type then all the telephone instruments used as stations should be configured
for pulse mode dialing.
• If the trunk lines are of tone type then all the telephone instruments used as stations can be configured for
tone mode dialing.
• However if one trunk line is of pulse type and other tone type then it is advisable to keep the telephone
instruments in pulse mode dialing. Remember you can dial in pulse mode on a tone type trunk line but vice
versa is not possible.
Trunk lines
Connect the trunk lines to the system.
Installation
• Unpack the box. Get satisfied with the contents and the condition of all the parts. In case of short supply or
damaged parts, please contact the source from where you purchased the system immediately.
• Don’t power the system.
• Fix the system on the selected site. Please refer “PROTON 205 Mechanical Drawing” at the end of this topic
for exact mechanical dimensions of PROTON 205.
How to program?
Refer “Class Of Service” for details on how to allow Interrupt Request to a user.
Important Points:
• Interrupt Request works even when the destination is talking on a trunk line.
• Interrupt Request works if the called person is in 2-way, normal speech.
• The called party can toggle both the calls.
Relevant Topic:
1. “Class Of Service” 16
Introduction
The PROTON 205 from Matrix is 2 trunk lines to 5 stations PBX system specifically designed for small offices,
shops, dispensaries, lawyers, chartered accountant, big departmental stores, bungalows, schools, banks,
hospitals and other such places.
The PROTON 205 provides unrestricted communication between internal stations and the external world. The
PROTON 205 allows any of the stations to dial on the trunk provided he is given an access to this. Incoming call
can be directed to any of the desired stations. It is also possible to direct the incoming call on different stations
during day or night times. Switching scheme is non-blocking and hence internal traffic plus external calls are
managed simultaneously without any loss of calls or delay.
Important Points:
• The system uses the same trunk you used for dialing the number last time.
• Dialing ‘7’ redials the last external number.
If the trunk is occupied by someone else, you will get busy tone. You can use Auto Call Back feature. For more
details, please refer “Auto Call Back (ACB)”.
After conversation is over, you may replace your handset and the trunk is freed automatically for any incoming or
other outgoing calls.
Relevant Topics:
1. “Selective Trunk Access” 35
2. “Trunk Access” 39
3. “Memory Dialing” 30
Memory Dialing
What’s this?
You can program frequently used numbers in global memory. You can store upto 96 telephone numbers in the
memory.
Where,
Location is from 00-95.
How to program?
Use following command to store a telephone number in memory dialing list:
8-Location-Trunk-Number-Flash
Where,
Location is from 00 to 95.
Trunk is either 0, 1 or 2.
Trunk Meaning
1 First
2 Second
0 Any
Number is the telephone number (Maximum of 15 digits). Complete numbers including STD/ISD codes have to
be stored.
Use following command to clear a telephone number stored in a memory dialing list:
8-Location-Flash
Where,
Location is from 00 to 95.
Important Points:
• Total 96 numbers (Location 00 to 95) be it, local can be stored in memory dialing list.
• The numbers stored in first three locations 00, 01 and 02 can be dialed using quick dial codes 3, 4 and 5
respectively.
Relevant Topic:
1. “Class Of Service” 16
Relevant Topic:
1. “Hold” 23
During power down mode, by default, Trunk 1 gets connected to station 21 and station 22 whereas Trunk 2 gets
connected to station 23 and station 24.
Further for trunk 1, it is possible to select either only station 21 as power down station or only station 22 as
power down station or both the stations as power down stations or even none of the stations as power down
station. Likewise, it is possible for trunk 2.
During power failure condition, calls can be made from these stations. Also the incoming calls lands on
respective stations. This way, your link with the outside world is retained even during dark outs.
How it works?
Following block diagram shows the power fail transfer function for one port:
NO
Trunk Line
C NO
C NC
Telephone Station
connection NC
in the field
The PROTON 205 can be programmed for basic functions like Landing destinations, COS level to stations, Toll
Control to station, etc.
• Programming password is 4-digit secret code used to avoid unauthorized access to programming mode.
• Default programming password is 1234.
• In case the programming password is forgotten, the same can be cleared to its default value. For more
details on this, please refer section “System Security (Password)”.
• System gives programming tone on entering programming mode.
• Only one person can enter programming mode at a time.
• User can enter in the programming mode from any station.
Quick Dial
What’s this?
This features provides single touch access to three frequently used numbers. Pressing ‘3’ dials out the
telephone number stored in memory location ‘0’. Table given below further explains it.
Code Telephone number dialed
3 The number stored in memory location 00
4 The number stored in memory location 01
5 The number stored in memory location 02
You may program location 00 with your residence number, location 01 with your friend’s number and location 02
with your Bank number. You just have to dial a single digit 3, 4 and 5 to dial out any of the number.
Important Points:
• The PROTON 205 dials out these numbers in pulse mode.
• Quick dial numbers can be dialed from any station.
• The PROTON 205 does not check COS level while dialing these numbers.
• It is advisable to avoid storing STD\ISD numbers in memory locations 00, 01 and 02.
Relevant Topic:
1. “Memory Dialing” 30
Raid
What’s this?
• Without knowledge of the called busy station, you can enter his conversation by using this feature.
• The station you raid does not come to know that you have entered in his conversation unless you speak
something.
Raid is a sensitive feature. The System Engineer should restrict access to this feature. If a user is
allowed the access to raid, he should use this responsibly.
How to program?
Refer “Class Of Service” for details on how to allow Raid to a user.
Important Points:
• When user raids a station, a 3-party conference ensues. All the three persons can speak and listen to each
other.
• A station can be raided only if he is in 2-way speech either with a station or with a trunk. In all other cases,
raid does not apply.
Relevant Topic:
1. “Class Of Service” 16
How to program?
Use following command to set time:
24-Hours-Minutes
Where
Hours = Hours in 24-hours format in two digits from 00 to 23 (leading zero must).
Minutes = Minutes in two digits from 00 to 59 (leading zero must).
Example:
Set the time of system for 9:00AM.
24-09-00
Relevant Topics:
1. “Day and Night Zones” 20
2. “Programming the System” 32
3. “Daily Alarm” 18
You can program different stations to receive incoming calls-one during normal office hours (day mode) and
other during after office hours (night mode).
Programmed station can receive incoming call when it is free or even when in speech with some other station.
If the programmed destination is free, it starts ringing. To answer the ring, just lift the handset and start talking.
If the programmed destination is in speech with some other station or trunk, it gets trunk call waiting tone
(repeated double sharp beeps) over his speech. The station can get connected to the ringing trunk/station by
dialing ‘flash’. The other station/trunk is put on hold and gets hold on music.
A trunk can be made to land on a station in four different ways. This is called hunting scheme. For more details,
please refer “Trunk Landing”.
Relevant Topics:
1. “Trunk Landing” 39
2. “Answering Calls” 11
If you don’t answer the call within 15 seconds, you will hear one more ring pulse. All this while, the caller
continues to get ring back tone. This feature is useful when you are in a meeting with a visitor.
Important Point:
• This feature can be used only by the station having COS level (6).
Relevant Topic:
1. “Class Of Service” 16
Example:
• To grab trunk 2, dial ‘62’
• To grab trunk 1, dial ‘61’
Relevant Topics:
1. “Trunk Access” 39
2. “Making External Calls” 29
Station Numbers
Stations are identified by two digit numbers. PROTON 205 has stations 21, 22, 23, 24 and 25. Any station user
can access the trunk either by dialing ‘0’. Selective trunk access codes are ‘61’ or ‘62’.
Relevant Topic:
1. “Introduction” 27
In such a case, the PROTON 205 offers a solution to reset your programming password. Following steps
describes the procedure:
• Switch OFF the PROTON 205.
• Remove top cover of the PROTON 205.
• Locate a mini jumper on the PCB (J3) near the processor.
• Put the jumper in A-B position.
• Connect the mains cable and switch ON the PROTON 205.
• Wait for 3 seconds.
• Switch OFF the PROTON 205. Remove the mains cable.
• Restore the jumper (J3) in its original B-C position.
• Put back the cover.
• Switch ON the PROTON 205.
• The PROTON 205 is ready with default password:1234.
• Enter programming mode by dialing 19-1234.
• Make necessary changes in the settings.
Relevant Topic:
1. “Programming the System” 32
System Timers
What’s this?
Following table gives details on various timers used by the system. Feature or facility associated with each timer
is also mentioned.
Name Description Value (Secs.)
Call park timer It is the time after which the transferred call comes back to the 30
station that transferred the call.
Hunt timer It is the time for which the station rings when round robbin or 15
delayed simultaneous hunting scheme is selected.
Digit-digit (inter digit) The system waits for the time specified here for the next digit during 6
timer dialing or external internal numbers and features.
Trunk first digit wait timer The system waits for the first digit after grabbing the trunk before 15
going to speech state.
Auto call back ring timer The time for which the station rings when ACB request is served. 45
Interrupt request timer The time for which the requested station is given intrusion tone. 30
Alarm ring timer The time for which the station rings when Alarm request is served. 60
Trunk last digit to speech The system waits for this timer after the last digit before going to 6
(inter digit) wait timer speech mode. This is same as Digit-Digit timer.
Flash timer Please refer topic “Flash Timer”.
RBT timer Time for which a station rings. 45
Important Point:
• These timers are fixed and cannot be changed by the user, except flash timer.
Station Dialing:
Pulse Dialing : 10 PPS +/-10%, 33ms/66ms
DTMF Dialing : As per CCITT recommendation Q.23
Trunk Dialing:
Pulse Dialing : 10 PPS +/-5%, Break=65-68ms2
DTMF Dialing : Directly from the station
Transmission Parameters:
Return Loss : More than 18 dB
Insertion Loss : Less than 1 dB
Interchannel Cross Talk : Better than–65 dBm
Idle Channel Noise : Better than–60 dBm
Extension Loop Resistance : 270 Ohms (Excluding phone)
Toll Control
What’s this?
Toll Control can:
• Restrict dialing all local telephone numbers.
• Restrict dialing telephone nos. starting with ‘95’
• Restrict dialing long distance national calls (0)
• Restrict dialing long distance international calls (00)
How to program?
32-Station-Level
Where,
Example:
Program PROTON 205 for following constraints: 95 is allowed to station 25 and 9 allowed to 22, dial
32-25-3
32-22-2
Relevant Topic:
1. “Trunk Access” 39
Troubleshooting
PROTON 205 is not working
• Check the mains power.
• Check the mains fuse F1 (315 mA).
• Check the MOV MV1 (275/14).
• Check for loose connection of PT3 connector.
• Contact authorised Matrix dealer.
How to program?
Use following command to program trunk access:
33-Station-Code
Where,
Station is from 21 to 25.
Station Requirement
22 No trunk access
23 Trunk 1 allowed
24 Trunk 2 allowed
25 Both trunk allowed
Example:
33-22-0
33-23-1
33-24-2
33-25-3
Relevant Topic:
1. “Toll Control” 37
Trunk Landing
What’s this?
An incoming call on a trunk can be made to land on desired stations. It is also possible to direct different trunks
on different stations.
Further these trunks can be made to land on different stations during day and night times.
PROTON 205 offers following four different hunting schemes during landing:
• Hunting Off: Only the programmed destination will ring. The trunk ring will not be diverted to any other
station. It will continue to ring as long as there is ring on the trunk.
• Round Robin: Try one station after the other if programmed destination does not answer the call in 15
seconds. All five stations are tried starting from the programmed station. Each station gets ring for 15
seconds.
• Delayed Simultaneous: If the programmed destination does not respond to the trunk ring within 15
seconds, all five stations are given ring. Any of the ringing or interrupted stations can answer the call. Rings
on other stations will be stopped when the call is answered.
• Immediate Simultaneous: All five stations will be given ring immediately.
(46-60)
Trunk 1 21
(61-7
5)
22
(0-
15
)
PSTN (1
6-
23
30
)
24
(3
1
-4
Trunk 2
5 )
Proton-205 25
How to program?
Use following command to program the trunk-landing destination for daytime:
42-Trunk-Station
Where,
Trunk is 1 or 2.
Station is from 21 to 25.
Example:
Program Trunk 1 and 2 for following constraints;
Trunk 1 should land on station 21 in daytime and should follow round robin scheme.
Trunk 1 should land on station 25 in nighttime with hunting off.
Trunk 2 should land on station 22 in daytime and should follow round robin scheme.
Trunk 2 should land on station 21 in nighttime and should follow immediate simultaneous scheme.
Solution:
Dial following commands from programming mode
42-1-21
44-1-1
Relevant Topics:
1. “Day and Night Zones” 20
2. “Programming the System” 32
Trunk Parameters
What’s this?
A trunk port can individually be enabled or disabled. When the PROTON 205 is being used with only one trunk
line the other trunk port must be disabled. This can be useful when a particular trunk goes out of order and
should be stopped from being allocated to a user when he dials common trunk access code ‘0’.
How to program?
Use following command to enable/disable a trunk:
41-Trunk-Code
Where,
Trunk = 1 or 2.
Code Meaning
0 Trunk disabled
1 Trunk enabled
Example:
Let us disable trunk 2
41-2-0
By default, all trunks are disabled.
Relevant Topics:
1. “Programming the System” 32
2. “Trunk Access” 39
A: Features at a Glance
Auto Call Back 2
Call Pick-up 9
Call Splitting Flash
Call Transfer Flash-Station
Cancel all Features 10
Conference Flash-Flash
Daily Alarm 17-Hour-Minute
Cancel Daily Alarm 18
Do Not Disturb 13
Cancel Do Not Disturb 14
Hold Flash
Hotline 15
Cancel Hotline 16
Internet Ready Port 69
Cancel Internet Ready Port 60
Interrupt Request 3
Last Number Redial 7
Memory Dialing 8-Location
Quick dial 3 or 4 or 5
Raid 4
Ring Only Once 11
Cancel Ring Only Once 12
Selective Trunk Access 61 or 62
Trunk Access(General) 0
B: Programming Commands
Enter Programming Mode 19-Programming Password
Set Day Mode 11
Set Night Mode 12
Load Default Setup 18-Programming Password
Change Programming Password 21-Programming Password
Set current time 24-Hour-Minute
Program Manual/Auto day-night mode 25-0/1
Time for change from night mode to day mode 26-Hour-Minute
Time for change from day mode to night mode 27-Hour-Minute
Station Class of Service 31-Station-Level
Toll Control 32-Station-Level
Station Trunk Access 33-Station-Code
Station Flash Timer 34-Station-Code
Trunk Enable/Disable 41-Trunk-1/0
Trunk destination for day zone 42-Trunk-Station
Destination Extension : The station where the trunk is programmed to land (generally referred as operator).
Executive : The key person in the organization.
Executive Station : The station used by Executive. Station 21 is executive station for station 22 and
likewise.
Extension : Internal station to which a telephone is connected.
Flash : A code required to use various system features. This code can be dialed either by
tapping the hook switch of the telephone momentarily or by pressing the ‘Flash’ key
of the telephone, if provided. LED: Light Emitting Diode.
Off-Hook : A condition in which the handset of the telephone instrument is lifted from the
cradle.
On-Hook : A condition in which the handset of the telephone instrument rests on the cradle.
(Idle condition of the phone).
PPM-4 : Primary Protection Module (for 4 ports).
Program Mode : Programming Mode. The entire programming of the system can be done from this
mode.
Pulse : A waveform generated by making and breaking of loop current.
Pulse Dialing : A type of signaling in which codes (digits) are dialed in pulses.
PSTN : Public Switch Telephone Network.
RTC : Real Time Clock. Date and time keeping circuit.
Secretary : The subordinate to the executive in the organization.
Secretary Station : The station used by secretary. Station 22 is the secretary station for station 21 and
likewise.
SWG : Standard Wire Gauge.
Tone : Different frequencies used for signaling.
Trunk : An external trunk line coming from PSTN.
C
Call Hold-Please refer “Hold” 23
“Call Pick Up” 11
“Call Progress Tones” 12
“Call Splitting” 13
Call Toggle-Please refer “Call Splitting” 13
“Call Transfer” 14
Calling a Station-Please refer “Calling Other Station” 15
“Calling Other Station” 15
“Cancel Station Features” 16
“Class Of Service” 16
Conference-3 Party-Please refer “Conference” 17
Consultation Hold-Please refer “Call Splitting” 13
D
“Daily Alarm” 18
“Data Port (Internet Ready)” 18
“Day and Night Zones” 20
Day Service-Please refer “Day and Night Zones” 20
“Default the Configuration” 21
Default Programming Password-Please refer “System Security (Password)” 35
Dialing Ratio-Please refer “Technical Specifications” 37
Different types of Tones-Please refer “Call Progress Tones” 12
Different types of Rings-Please refer “Distinctive Rings” 21
Direct Trunk Access-Please refer “Selective Trunk Access” 35
“Distinctive Rings” 21
“Do Not Disturb (DND)” 22
DND-Please refer “Do Not Disturb (DND)” 22
E
Enter Program Mode-Please refer “Programming the System” 32
Executive Secretary-Please refer “Do Not Disturb (DND)” 22
Exit Program mode-Please refer “Programming the System” 32
F
“Flash Timer” 22
G
Getting Started-Please refer “Installation” 24
H
“Hold” 23
“Hotline” 23
L
“Last Number Redial” 29
M
“Making External Calls” 29
“Memory Dialing” 30
MOH-Please refer “Music on Hold” 31
“Music on Hold” 31
N
Night Service-Please refer “Day and Night Zones” 20
P
“Programming the System” 32
Q
“Quick Dial” 32
R
“Raid” 33
“Real Time Clock (RTC)” 33
Redial-Please refer “Last Number Redial” 29
Reminder Call-Please refer “Daily Alarm” 18
“Receiving Trunk (Incoming) Calls” 34
Restricted Dialing-Please refer “Toll Control” 37
Ring Destinations-Please refer “Trunk Landing” 39
Rings-Please refer “Distinctive Rings” 21
“Ring Only Once” 34
S
Secretary-Please refer “Do Not Disturb (DND)” 22
Selective Dialing-Please refer “Toll Control” 37
“Selective Trunk Access” 35
Speed Dialing-Please refer “Memory Dialing” 30
“System Security (Password)” 35
“System Timers” 36
System Timings-Please refer “Day and Night Zones” 20
Corporate Office:
394-GIDC, Makarpura, Vadodara - 390010, India.
Tel.:+91 265 2630555, Fax: +91 265 2636598
E-mail: Info@MatrixTeleSol.com
Factory:
39-GIDC, Waghodia - 391760, Dist. Vadodara, India.
Version 1, August 2009
Technical Support:
Tel.: +91 2668 263172/73, Fax: +91 2668 262631
E-mail: Support@MatrixTeleSol.com
www.MatrixTeleSol.com