Final Exam

Name: Santiago Eduardo Rodriguez Oropeza 117 Points total

Date: 10-13-2019

Score: ________

Part 1. Select the correct answer. Total 38p.

1. Which component controls the communications and interactions between the CPU and other
components on the motherboard?
A) RAM
B) BIOS
C) CMOS
D) Chipset

2. Which term is used to define the wires on a motherboard that move data from one part of a
computer to another?
A) bus
B) I/O card
C) bridge
D) chipset

3. M.2 ports can use a ___________ connection. (select all that apply)
A) PCI-X
B) PCI-e
C) SATA
D) SAS

4. A SATA connection is used to:

A) Connect peripheral devices
B) Expand memory capacity
C) Connect storage devices
D) Expand memory bandwidth

5. Which of the following types of media connectors carries digital video as well as audio?
A) DVI-D
B) DVI-A
C) HDMI
D) VGA
6. Which of the following types of media connectors carries analog video only?
A) DVI-D
B) DVI-I
C) HDMI
D) VGA

7. What does “HDMI” stand for?

A) High Demand on Multiple Institutes
B) High-speed Download Multimedia Interface
C) High Definition Multimedia Interface
D) Highly Disappointing Multimedia Interface

8. What does “USB” stand for?

A) Union State Bank
B) Ultimate Security Breakdown
C) Unusually Slow Bus
D) Universal Serial Bus

9. What does “VGA” stand for?

A) Video Graphics Array
B) Variable Gain Amplifier
C) Video Game Alliance
D) Very Good Abilities

10. What does “DVI” stand for?

A) Digital Video Input
B) Digital Video Imaging
C) Digital Video Interface
D) Digital Visual Interface

11.

A) RIMM
B) DIMM
C) SO-DIMM
D) EDID
12.

A) EDID
B) SO-DIMM
C) CMOS
D) DIMM

13. Which type of RAM is used on the desktop computers?

A) PIMM
B) SO-DIMM
C) DIMM
D) CMOS

14. Which type of RAM is used on the small form factor computer?
A) DIMM
B) SO-DIMM
C) CMOS
D) POST

15. What does “DIMM” stand for?

A) Dual In-line Master Module
B) Dynamic In-line Memory Module
C) Dual In-line Memory Module
D) Desecrate In-line Master Module

16. What does “SO-DIMM” stand for?

A) Simple Outline Dual In-line Memory Module
B) Single Operation Dual In-line Master Module
C) Small Outline Dual In-line Memory Module
D) Small Outline Dynamic In-line Master Module

17. Choose which of the following are non-volatile devices: (select 4)

A) SDD
B) SSD
C) USB Drive
D) HDD
E) RAM
F) DDH
G) SD card
18. Which of the following interfaces can be used to connect non-volatile storage devices? (Select 5)
A) M.2 B) SATA C) DIMM D) DVI

E) PGA F) SAS G) USB H) PCIe

19. A technician is building a new PC and notices that it has 8 DIMM sockets labeled 0 through 7. Four
are white and four are blue. Which of the following should the technician do FIRST?

A) Install the memory in the four white slots

B) Install the memory in the four blue slots
C) Consult the motherboard documentation
D) Install the memory in slots 0 through 3
E) Fill all slots with memory

20. On a RAID 5 configuration, we have a fault tolerance of ___ drives?

A) 2
B) 3
C) 0
D) 1

21. On a RAID 0 configuration, we have a fault tolerance of ___ drives?

A) 2
B) 3
C) 0
D) 1

22. On a RAID 1 configuration, we have a fault tolerance of ___ drives?

A) 2
B) 3
C) 0
D) 1

23. What is the minimum amount of disk needed for a RAID 1?

A) 2
B) 3
C) 4
D) 1

24. What is the minimum amount of disk needed for a RAID 5?

A) 2
B) 3
C) 4
D) 1
25. What is the minimum amount of disk needed for a RAID 0?
A) 2
B) 3
C) 4
D) 1

26. What is the minimum amount of disk needed for a RAID 10?
A) 2
B) 3
C) 4
D) 1

27. RAID 1 is also known as:

A) Mirror
B) Sibling
C) Stripping
D) NUMA node

28. A characteristic of RAID 5 is:

A) Redundancy.
B) Performance.
C) Security
D) Parity

29. RAID 0 is also known as:

A) Mirror
B) Sibling
C) Stripping
D) Parity

30. Which of the followings are characteristics of RAID 10 is:

A) Mirroring / Sibling
B) Sibling / NUMA node
C) Stripping / Parity
D) Stripping / Mirroring
31. Identify the following storage devices.

A) SDD / Flash Drive

B) HDD / NAND
C) SSD / HDD
D) SDS / HHD

32. A customer would like to configure a RAID 5, he has 2 HDD of 500MB and 1 HDD of 1TB. How much
will be the storage capacity of the volume?
A) 500MB
B) 1.5 TB
C) 2TB
D) 1000MB

33. Jorge is configuring a RAID 10 with 4 drives. One HDD of 1TB, Two HDD of 2TB and one SSD of
256MB. How much will be the storage capacity of the volume?
A) 256GB
B) 512GB
C) 256MB
D) 2TB

34. A customer contacted today saying that he would like to configure a RAID 1 with 2 drives, however,
this array will be located on a server located under the water in a capsule so in case of a drive failure
he won’t be able to change the drive. He mentioned that the server has an extra drive that will not
be used. What would you recommend to the customer?

A) Advise the customer there is nothing he can do and that is not recommended to have the server
under water.
B) Advise the customer to hire people that can go under water and replace the drive, in case is
needed.
C) Advise the customer to set the extra drive as a hot-spare drive so in case one of the drives of the
array fails the hot-spare drive can take the place of the faulty drive.
35.

A) Passive Pinned Heatsink

B) Pre-filled Water Cooling
C) Integrated Heat Spreader
D) Active Cooled Heatsink

36.

A) Pre-filled Water Cooling

B) Passive Pinned Heatsink
C) Vapor Chamber
D) Active Cooled Heatsink

37.

A) Passive Pinned Heatsink

B) Pre-filled Water Cooling
C) Vapor Chamber
D) Active Cooled Heatsink

38.

A) Passive Pinned Heatsink

B) Vapor Chamber
C) Pre-filled Water Cooling
D) Active Cooled Heatsink
 Part 2. Using the characteristics below fill the blank spaces. Total 22p.

Dynamic RAM Static RAM

1 3

2 4

5 7

6 8

1) Needs to be constantly refreshed 2) Higher storage capacity

3) Faster 4) Used as the CPU cache
5) Cheaper 6) Used as the computer main memory
7) Does not need to be constantly refreshed 8) More expensive

Hard Disk Drive (HDD) Solid State Drive (SSD)

1 2

5 3

6 4

8 7

1. Has moving parts 2. Lower power consumption

3. Uses the NAND technology 4. Faster

5. Speed is measured in RPMs 6. Higher storage capacity at low cost

7. Some of these devices can use the NVMe 8. Uses magnetic platers to store the information
technology for faster data transfer
 BIOS UEFI

1 2

3 4

6 5

1. Only allows the use of the keyboard 2. Faster to boot up.

3. Non-user-friendly interface
5. It has a Graphic User Interface (GUI) that
allows the user to use the mouse to
navigate.
4. Support remote diagnostics and repair of
computers
6. It has the limitation that the Master Boot Record
(MBR) can only access drives with a capacity of
less than 2 TB.

Part 3. Write the correct name for the I/O Port or cable. 17 Points.

1.

PCIe socket

2.

SATA

3.

Ram slots
4.

PGA Socket, LGA Socket

5.

24 pin atx power connector

6.

Front panel connectors

7.

backpannel
8.

Hdmi female port and male connector

9.

Usb type A port

10.

VGA female port and male connector

11.

Thunderbolt v2 female port and male connector

12.

Mini displayport female and male connector

13.

DVI-I DUAL LINK FEMALE CONNECTOR, DVI-D DUAL LINK MALE CONNECTOR

14.

DISPLAYPORT FEMALE PORT AND MALE CONNECTOR

15.

USB TYPE C MALE CONNECTOR AND FEMALE PORT

16.

ETHERNET PORT AND CONNECTOR, ALSO CALLED RJ-45 FEMALE AND MALE CONNECTOR

17.

THUNDERBOLT V3 FEMALE PORT AND MALE CONNECTOR

Part 4. Short answer. Complete the blank spaces with the requested information. 34 points.

1) Which is the difference between the CPU cores and threads? 2pts

The difference is that CPU core has the task of processing, reading or “digesting” the instructions, while
the threads handle and transfer the specific task and determine how many task the CPU can handle

2) What is the Processor Base Frequency? 2p.

Is the frequency in which a chip, or processor, can work.

3) What is Hyper-Threading? 2p.

Is a technology used by some Intel processors to handle more than one line of command; which allows
the CPU core to act like two CPU cores; every core can have up to two threads, which allows a faster and
more efficient execution for larger amounts of work.

4) What is overclocking? 2p.

Is the ability to increase a CPU’s speed or number of cycles per second

5) Which is the difference between a volatile and a non-volatile memory? 2p.

The difference is that volatile memory works as long as is has power or electricity, a non-volatile
memory retains the information with or without power

6) What does DDR stand for and how many versions can we find? 2pts

DDR: Dual In-line memory module. And we can find four versions: DDR, DDR2, DDR3 and DDR4

7) Which is the difference between ECC and Non-ECC memories? 2p.

ECC memory can auto-detect memory errors and correct it, NON-ECC is not capable of correcting errors;
and ECC memory is more expensive and is used for high value data like a bank, for example. A non-ecc is
normally used for standard use on home systems and as 2% more advantage on performance

8) Which is the main difference between NVMe and AHCI? 2p.

9) What is NAND and which levels we can find? 2p.

Is a type of non-volatile storage technology that does not require power to retain data. An important
goal of NAND flash development has been to reduce the cost per bit and to increase maximum chip
capacity so that flash memory can compete with magnetic storage devices, such as hard disk drives. We
have Single-Level Cell, Multi-Level Cell, Triple-Level Cell and Quad-Level Cell.

10) What is a hot-spare drive? 2p.

Is a preparatory disk drive that is kept on active standby for use when a disk drive fail.

11) What is an ISP and what the acronym means? 2p.

ISP means Internet Service Provider and is the company able to provide access to the internet

12) Which is the function of an IP address and which versions you can find? 2p.

The main function of an IP address is to assign a numerical identification to a host (or device) within the
internet protocol of a network, and we can find two versions: IPv4 and IPv6

13) What is the function of the Subnet mask of an IP address? 2p.

Is to divide the IP address in to main parts: 1) The part that identifies the network. 2)The part that
identifies the host.

14) What is the MAC address of a device? 2p.

Is an unique identification of a Network Interface Card (NIC)

15) What is DHCP and which is its function? 2p.

It means Dynamic Host Configuration Protocol, and is used to automatically assign an IP address to the
computers or devices within a network.

16) What does the acronym NAT mean, and which is its function? 2p.

It means Network Address Translation, and its function is to assign a public address within a private
network on the internet

17) What does the acronym DNS mean, and which is its function? 2p.

It means Domain Name System and is a system to convert alphabetical names into IP addresses.

Part 5. Troubleshooting. 6 Points.

A customer is contacting you saying that he is experiencing overheating issues with his new Intel® Core™
i7-7700k. He mentioned that this is a new build and is the first computer he is building up. He bought all
the pieces from a local computer shop without the supervision of a technician.

What troubleshooting steps or probing questions will you perform to help this customer? Mention at
least 3. 3 points.
The entire system works perfectly with my i3-6100. With the new CPU it doesn't work, no bent pins, I
looked up many troubleshooting options and none worked.

Which troubleshooting steps or probing questions will you perform to help this customer? Mention at
least 3. 3 points.