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Alexander Ong, Jr. 


8 Mabini St 
Dumaguete City 6200 
+63 905 278 3555 
ayeekii@gmail.com 

EXPERIENCE  SKILLS 
- Excellent english 
​ ustomer Service Representative 
Qualfon Inc, Dumaguete​ — C communication skills. 
NOVEMBER 19, 2013 - MARCH 2014 
- Leadership, training 
Assisting clients with regards to their prepaid carrier services. 
- Business Development 

Teletech, Dumaguete​ — C
​ ustomer Service Associate  - Flexible and easily trainable 
APRIL 7, 2015 - DECEMBER 15, 2015 
- Has basic knowledge of 
Assisting healthcare providers with their patient's healthcare eligibility,  Microsoft Office tools. 
healthcare benefits and claims information.   

Students Only Philippines(SOPHI) Dumaguete ​— Customer 


Care Multi-Channel Agent  REFERENCES AVAILABLE UPON 
PROJECT BASED JUNE 20, 2018 - AUGUST 20, 2018  REQUEST 

The Black Tux: Assisting customers with their tuxedo rentals, from   
sizing,styling and replacements 

through voice, chat and mailchannels. 


 

BGComm Contact Solutions   


SEPTEMBER 16, 2018 - AUGUST 20, 2018 
Outbound Sales Representative - DirectTV Sept 2018 to March 2019. Lead 
generation and outbound sales. 
 
Instructional Designs Specialist - Service Excellence March to April 2019. 
Constructing learning materials and curriculums for learning and 
development as well as training. 
 
Business Development Associate -March to September 2019. Calling 
potential prospects, developing marketing strategy through social media 
channels and closing deals. 

EDUCATION 

St. Mary’s College of Catbalogan 


SY: 2006 - 2009 

Graduate: Highschool 

Silliman University Dumaguete 


SY: 2011 - 2013 

Bachelor of Science in Psychology undergrad (2nd yr level).