Communicating in Public Sector Training/ Human Resource Development

Human Resource Development

There is a pressing demand for government workers to continually update their skills, to
embrace technologies, and to keep abreast of new developments in their profession and
in the government service .
-1993,Thompson & -1993 Kettle

Human resources

is used to describe both the people who work for a company or organization and the
department responsible for managing resources related to employees.

The term human resources were first coined in the 1960s.

Human Resource as a Resource and Investment

Max Weber – thought of workers as interchangeable cogs in the machine of the factory
Jackson(1990)- thought of the government employees as easily replaceable ,given the
simple nature of government work

It is an advantage to businesses/agencies that have invested in developing their human

resources and to the nations and the sub governments within the nations. In this way ,
they can provide numerous skilled and competitive workers who can do a specific goals
efficiently and effectively. Moreover this skilled workers are highly trained to do specific
task in a short amount of time given.

Moreover when employees are trained well they are less likely to commit errors or
mistakes in the workplace.

Schuler & Jackson 1987 Keys, Bowen & Wolfe 1988

-Many agencies/corporations are -At the same time personnel

beginning to view training and career
development as an integral part of
human resource management and
an important component of their
competitive advantage
development activities are becoming
more focused and more connected
to organizational goals.

HR departments role in the strategic Management of human resource includes:

 Identifying,Developing,Nurturing talented individuals who promise to grow and

eventually fill important upper level positions in the organizations

 Identifying emerging needs for skilled personnel and developing channels to address
those needs

 Acting as an intermediary between the employee and new technologies

  Implementing Training and Development activities that facilitate organizational change .

Schuler & Jackson (1987)

 The strategies indicated is related to the type of strategies (innovative, quality

enhancement or cost reduction) that the organization is pursuing.

What Is Human Resource Development?

Human Resource Development includes such opportunities as employee training, employee career
development, performance management and development, coaching, mentoring, succession
planning, and organization development.

The focus of all aspects of Human Resource Development is on developing the most superior
workforce so that the organization and individual employees can accomplish their work goals in
service to customers.

Training and
developmen
t

Human
Organization resource Performance
Development develop Management
ment Appraisal

Career Planning
and
Development

4 essential Human Resource Development (HRD) functions in any business:

1. Training and development (T&D) is the heart of a continuous effort to improve employee skills, knowledge and
organizational performance. Training is providing workers with knowledge and skills needed for their present jobs, while
development is learning beyond today’s job. Employees need to be prepared to cope with the organization as it changes
and grows.

2. Performance Management and Appraisal: Performance Management is a goal-oriented process used to maximize the
productivity of employees, teams, and the overall organization while performance appraisal is a formal system of reviewing
and evaluating the individual’s and team’s performance.

3. Career Planning and development: an ongoing process whereby an individual sets career goals and identifies the
means to achieve them. Career development is a formal approach used by the organization to ensure that employees with
the proper qualifications and experiences are available for promotion or reassignment when needed.

4. Organization development: is a planned and systematic attempt to make the organization more effective by creating a
more positive behavioral environment.