Email: markareardon@gmail.

com
Website: www.markareardon.com
LinkedIn: www.linkedin.com/in/markrphd

Mark A. Reardon, Ph.D.

SUMMARY Program and policy researcher with interest in social capital, welfare economics, public assistance policy. Experience in fast-paced,
culturally diverse environments, among policy and legislative staff, inter-governmental teams, and community stakeholders. Enjoys
proactive, inter-disciplinary, forward-thinking teams. Extensive history in policy analysis, policy writing, public speaking, teaching &
tutoring in university settings. Experience with state government, international & local NGOs, universities, research institutions.

EDUCATION DOCTOR OF PHILOSOPHY (PHD) – POLICY STUDIES – 2015

Clemson University, Institute of Public Policy [Full Academic Scholarship]
Dissertation: “Administrative Relationships, Agency Theory, and the Summer Work Travel Program: 2012-2013”
Concentration – Policy, Measurement & Evaluation GPA – 3.51

MASTERS OF PUBLIC ADMINISTRATION (MPA) – INTERNATIONAL PUBLIC SERVICE AND DEVELOPMENT, 2009
Rutgers University, Center for Strategic Urban Leadership [Full Academic Scholarship]
Dissertation: “CEAPonline: Requirements for Developing an Effective E-Learning Environment in Havana, Cuba”
Concentration – International Public Service and Development GPA – 4.0, Summa Cum Laude

BACHELOR OF ARTS (BA) – COMMUNICATION STUDIES – RHETORIC, 2005

University of North Carolina – Chapel Hill (UNC)
Minor – Grant Writing/Research Major GPA - 3.62

LANGUAGES Spanish – (Advanced / Advanced), Luganda – (Beginner / None), Swahili – (Beginner / None) Language - (Verbal / Written)

WORK EXPERIENCE LOCATION TIME

CITY OF SEATTLE – Human Services Department USA – WA 2019-Current

Strategic Advisor II – Office of External Affairs
• Develops and implements communications policies for the homeless activities across HSD, across other departmental efforts, and into the community.
• Has significant authority in daily meetings with a cross-departmental team and directs Divisional activities and priorities with the Homeless Strategy &
Investment Division Director.
• Helps to shape policy on communications and community engagement for homeless programs, and develops and defends those with department
leadership, legislative staff, Central Staff, and community members.
• Provides leadership on what messages should go out about the City's homelessness efforts, and presenting them in the community at community
meetings, with the press, and with service providers across the city. The SA II's policy leadership is shaping how the City's strategies are effectively
consumed by city partners, the general public, and Council as they make decisions about addressing homelessness.
• Provides data analysis and visualization related to communication efforts regarding homelessness.
• Monitors news coverage, City activities, priorities and emerging issues; identifies critical matters and addresses issues by partnering with key
stakeholders such as the Mayor's Office, HSD leadership, City Council, City Budget Office, business partners and others to develop immediate or long-
term communication strategies.

STATE OF WASHINGTON – Department of Social and Health Services USA – WA 2016-2019

Federal Policy Advisor – Community Services Division
• Coordinated with multiple public offices to track, monitor, and report on the Temporary Assistance for Needy Families (TANF) Maintenance of Effort
levels on behalf of Washington State. Assisted in bringing Washington into federal compliance (2018).
• Coordinated grant management and reporting efforts regarding $600M in federal funding (FFY2018) among 26 agencies/stakeholders.
• Worked to ensure TANF block grant funded at maximum level to provide critical assistance and services to impoverished families.
• Performed tracking, monitoring, and statistical performance reporting of TANF Work Participation Rates in collaboration with division operations.
• Implemented triangular verification of funding levels for federal Maintenance of Effort TANF funding, achieving federal compliance approval.
• Assisted in bringing State of Washington into TANF compliance from 2016-2108 after WA failed to meet WPR objectives in previous years.
• Regularly prepare forecasting and projections in anticipation of federal policy directives.
• Elected by peers to lead RESPECT group, leading projects related to Respect, Equity, Diversity, and Inclusion for Headquarters employees.
• Assisted in advocacy communication protocols including editing, data visualization, e-newsletter and various awareness initiatives.
• Charged with developing H Q-wide document review process through SharePoint to streamline data analyses and policy development.
• LEAN training certified, regularly used project management methods to assist in team building and problem solving across agencies.

Mark A. Reardon, PhD

 Mark A. Reardon, PhD
CLEMSON UNIVERSITY USA – SC 2014-2015
Policy & Data Analyst
• Grant funded government and NGO research to study migration patterns of foreign “short-term” workers receiving J-1 visas and US labor impact.
• Large data-mining operations involving federal and state databases/datasets comprised of over 500,000 records (SEVIS)(HMIS).
• Extensive collaboration and coordination among legislators, private employers, foreign embassies, local, state, and country governments.
• Statistical and econometric analyses conducted using JMP, SAS, SPSS, and Data Management Software including MS Project, Adobe Connect, and
Blackboard. Extensive survey development and deployment for both qualitative and quantitative feedback.
• Introduced end-to-end accountability and performance measures for existing SWTP visa program to minimize exploitation of foreign workers under U.S.
State Department supervision.
**Led research teams of 40 graduate students during data collection using 6 languages through interpretation teams.

THE HUNGER PROJECT USA – NY 2013-2014

Monitoring & Evaluation Officer – Global Operations
**Statistically compared measures of project “quality” using quantitative, qualitative, and secondary-source analyses, evaluation methodologies still
employed at The Hunger Project.
• Measured performance of programs previously implemented and running by reconstructing baseline data using triangulation methodology.
• Project optimization extending 3 continents and 8 countries using 5 languages. Roles including team leader and team member.
• Responsible for research/team adherence to local policy and legislative guidelines for multiple countries simultaneously.
• Automated statistical analyses of collected data through scripting commands in ODK and SAS for daily data reports, customized per audience.
• Worked as both part of Monitoring and Evaluation team (20+ members in headquarters), and leader of smaller research initiatives.
• Conducted budget analysis for programs and projects, both ROI, SROI, potential impact assessments as well as cost-benefit analyses.

CENTER OF PUBLIC ADMINISTRATION, UNIVERSITY OF HAVANA, CUBA Cuba - Havana 2008-2009

Policy Advisor, Statistician
** Visa Permission Granted for Academic Teaching Purposes + Completion of Masters Dissertation.
** Successfully developed distance education program for the University of Havana, Cuba and Office of Public Administration Developed metrics and
feedback mechanisms for future program evaluation after determination of program trajectory.
• Delivered to Cuban government forecasting for future educational demands, best practices in service delivery using flow diagrams and Social Return on
Investment Calculations. Prepared both early educational training program and collegiate-level program directives.
• Implemented Moodle (virtual education) platform for content delivery and developed training courses/manuals for instructors to place content online
for access by distance education students and group “nodes.”

THE DOOLEY HOUSE USA – NJ 2006-2008

THE CENTER FOR STRATEGIC URBAN LEADERSHIP
Consultant & Research Advisor
** Developed metrics using functional mapping and analysis of overall public service packages of cities with respect to HIV and homelessness
initiatives/grants to determine service delivery ratings and establish best practices.
** Increased transitional housing program intake / output (those that transition into permanent stable housing) by 20% monthly, providing employees with
efficiency protocols implemented for service delivery.
• Worked with Department of Housing and Urban Development to construct monitoring and evaluation models of public service provision for grant/aid
distribution among homeless populations in Camden, NJ, and Philadelphia, PA.
• Exercised interpersonal skills and ability to tailor data for multiple audiences of diverse background during service as informational hub and liaison for
multiple stakeholders, government agencies, municipal bodies, and communities. Regularly delivered reports and presentations.
• Developed transitional living policies for homeless individuals with HIV/AIDS with The Dooley House, serving families first by modeling flows of
individuals and agency’s desired objectives, then designing performance and monitoring policy mechanisms to ensure quality of operations.
• Conducted extensive grant research and writing exercises to fund Dooley House initiatives. Expert in leading grant-funded research in accordance with
grant guidelines and outlined research SOPs. Routinely generated progress reports for grant funding organizations.

GLOBAL VOLUNTEER NETWORK, THE REAL UGANDA, KISIMBA MUSLIM MISSION, MUMYO Najja, Uganda 2005-2006
Volunteer Coordinator, Founder, U.S. Representative
** Developed metrics and sustainability measures for The Real Uganda and GVN, currently in use.
** Created tools for successful grant-seeking initiatives, from best practices in grant writing for specific audiences, designing formulas for justifying funding
requests and operational budgets.
** Created and established The Mark Arthur Foundation, conducted budgetary and operational processes estimations for The Real Uganda.
• Extensive work with homeless populations to develop core service delivery centers for Global Volunteer Network, creating self-sustainable agricultural
projects to provide operational fees for centers offering health, educational, and financial advice and assistance.
• Extensive healthcare modeling for disease infection/adoption rates, including various health metrics to assess overall “community health.”
• Motivated over 50 international volunteers to begin service provision in a foreign culture, assisting with process of assimilation.
• Developed health reports and surveys, including pretesting and implementation protocols, for GVN and Kisimba Muslim Mission (KMM).
• Extensive grant-writing and proposal creation for funding agricultural and health-related projects for The Real Uganda and KMM.
• Conducted sustainability evaluations of projects after turned over for indigenous population administration for estimates of project life/success.
• Independently tested a variety of interpersonal and group communication methodologies to survey populations for needs-assessments and stakeholder
mappings for various humanitarian projects and initiatives.

Mark A. Reardon, PhD

 Mark A. Reardon, PhD

RESEARCH & TECHNOLOGY SKILLS

• Proficient in all MS applications including MS Office, MS Project, and MS SharePoint software. Proficient in Linux, Windows, Mac environments.
• Expertise using statistical and econometric software including SAS, SPSS, STATA , JMP, miniTAB.
• Expert in database administration, data integrity and validity construction, general data “good governance” procedures.
• Familiar with government databases and large datasets including US Census data, US visa data, US economic data, City CAFR analysis (budget analysis
& forecasting). Extensive experience with HMIS database structures.
• Expert with database/software including Adobe Suite (Connect, Blackboard, etc.)
Expert in conducting public service performance evaluations of assistance programs including but not limited to TANF, FASFA, NSLDA, SSS program, FHIP
and other fair housing initiatives, NHLCS, RCA, Medicare/Medicaid performance.

Mark A. Reardon, PhD