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Konica-Minolta bizhub C451 Trouble Error Codes List page 1 (from 11)
• The tray 4 upper limit sensor is the connector of M24 for proper drive coupling
not blocked even after the lapse and correct as necessary. 3 PS27 I/O check,
of a given period of time after the sensor check PFTDB CN9BPFTDB-6 (ON) V-
lifting motion has been started. 8. 4 M24 operation check PFTDB
CN11PFTDB-2 (ON) V-9. 5 Change M23. 6
Change PFTDB. 7 Change PRCB.
1 Check the M28 connector for proper
Manual feed up/down
connection and correct as necessary. 2 Check
abnormality
the connector of M28 for proper drive coupling
• The bypass paper limit sensor
and correct as necessary. 3 PS35 I/O check,
(PS35) or bypass paper lower
sensor check PFTDB CN26BPFTDB<B>-10
C0211 sensor (PS36) is not blocked
(ON) P-12. 4 PS36 I/O check, sensor check
even after the lapse of a given
PFTDB CN9BPFTDB<A>-11 (ON) P-11. 5
period of time after the manual
M28 operation check PFTDB
feed tray up-and-down motion
CN26PFTDB<B>-11,12 P-12. 6 Change M28.
has been started.
7 Change PFTDB.
C0216 LCT up/down abnormality
1 Check the FM1 connector for proper
Suction fan motor’s failure to turn connection and correct as necessary. 2 Check
• The fan lock signal remains the fan for possible overload and correct as
C0301 HIGH for a predetermined necessary. 3 FM1 operation check PRCB
continuous period of time while CN11PRCB-3 (REM) PRCB CN11PRCB-5
the motor remains stationary. (LOCK) K-3. 4 Change FM1. 5 Change
PRCB.
1 Check the FM13 connector for proper
Paper cooling fan trouble connection and correct as necessary. 2 Check
• The fan lock signal remains the fan for possible overload and correct as
C0351 HIGH for a predetermined necessary. 3 FM13 operation check PRCB
continuous period of time while CN10PRCB-4 (REM) PRCB CN10PRCB-6
the motor remains stationary. (LOCK) K-6. 4 Change FM13. 5 Change
PRCB.
C1004 FNS communication error
C1008 RU communication error
C1101 Shift roller motor drive failure
C1102 Tray ascent/descent drive failure
C1103 Aligning plate drive failure
is read out again and found as error. • harness for proper connection and
The error was found when reading out correct as necessary. 4 Change
the counter value. imaging unit. 5 Change PRCB.
EEPROM access error (IU Y) 1 Clean the connection between the
• The re-written data, which has been imaging unit and the machine if dirty.
read out, checked and founded as error, 2 Reinstall imaging unit. 3 Check the
C2653
is read out again and found as error. • harness for proper connection and
The error was found when reading out correct as necessary. 4 Change
the counter value. imaging unit. 5 Change PRCB.
EEPROM access error (IU K) 1 Clean the connection between the
• The re-written data, which has been imaging unit and the machine if dirty.
read out, checked and founded as error, 2 Reinstall imaging unit. 3 Check the
C2654
is read out again and found as error. • harness for proper connection and
The error was found when reading out correct as necessary. 4 Change
the counter value. imaging unit. 5 Change PRCB.
1 Clean the connection between the
toner cartridge and the machine if
EEPROM access error (TC C)
dirty. 2 Reinstall toner cartridge. 3
• The re-written data, which has been
Check the harness for proper
read out, checked and founded as error,
C2A01 connection and correct as necessary.
is read out again and found as error. •
4 Change toner cartridge. 5 Check
The error was found when reading out
that CN29 harness on PRCB has a
the counter value.
ferrite core. If not, attach the ferrite
core to the harness. 6 Change PRCB.
1 Clean the connection between the
toner cartridge and the machine if
EEPROM access error (TC M)
dirty. 2 Reinstall toner cartridge. 3
• The re-written data, which has been
Check the harness for proper
read out, checked and founded as error,
C2A02 connection and correct as necessary.
is read out again and found as error. •
4 Change toner cartridge. 5 Check
The error was found when reading out
that CN29 harness on PRCB has a
the counter value.
ferrite core. If not, attach the ferrite
core to the harness. 6 Change PRCB.
1 Clean the connection between the
toner cartridge and the machine if
EEPROM access error (TC Y)
dirty. 2 Reinstall toner cartridge. 3
• The re-written data, which has been
Check the harness for proper
read out, checked and founded as error,
C2A03 connection and correct as necessary.
is read out again and found as error. •
4 Change toner cartridge. 5 Check
The error was found when reading out
that CN29 harness on PRCB has a
the counter value.
ferrite core. If not, attach the ferrite
core to the harness. 6 Change PRCB.
C2A04 EEPROM access error (TC K) 1 Clean the connection between the
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• The re-written data, which has been toner cartridge and the machine if
read out, checked and founded as error, dirty. 2 Reinstall toner cartridge. 3
is read out again and found as error. • Check the harness for proper
The error was found when reading out connection and correct as necessary.
the counter value. 4 Change toner cartridge. 5 Check
that CN29 harness on PRCB has a
ferrite core. If not, attach the ferrite
core to the harness. 6 Change PRCB.
Fusing roller separation failure
• With the fusing roller being retracted,
the pulse of the encoder sensor does not
change even after the specified period of
time has passed after the fusing
pressure retraction motor started 1 Check the M29 connector for proper
rotating. • With the fusing roller being connection and correct as necessary.
pressed, the encoder pulse sensor does 2 PS55 I/O check, sensor check
not change even after the specified PRCB CN8PRCB-14 (ON) C-13. 3
C3101
period of time has passed after the M29 operation check PRCB
fusing pressure retraction motor started CN8PRCB-1 to 2 (ON) C-12. 4
rotating. • With the pressure roller being Change M29. 5 Change fusing unit. 6
pressed, the pressure home sensor did Change PRCB.
not turn ON (pressed) even after the
fusing retraction position sensor counted
up the specified number of pulse after
the fusing pressure retraction motor
started rotating.
1 Check the fusing unit for proper
installation and correct as necessary.
2 Check the M30 connector for proper
Fusing roller failure to turn connection and correct as necessary.
• When the IH power supply is turned 3 PS56 I/O check, sensor check
ON, pulse signals are not input either of PRCB CN25PRCB-11 (ON) C-17 4
C3102
the heating roller rotation sensor/1 or the PS57 I/O check, sensor check PRCB
heating roller rotation sensor/2 within a CN25PRCB-14 (ON) C-17 5 M30
predetermined period of time. operation check PRCB CN7PRCB-3
(REM) PRCB CN7PRCB-6 (LOCK) K-
7. 6 Change M30. 7 Change fusing
unit. 8 Change PRCB.
1 Check the M30 connector for proper
connection and correct as necessary.
Fusing motor failure to turn
2 Check the loading status of the
• The motor lock signal remains HIGH for
C3201 fusing unit drive, and correct the error
a predetermined continuous period of
as necessary. 3 Check the fusing
time while the motor remains stationary.
unit, PRCB for proper connection and
correct or change as necessary. 4
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mechanically. (IH heater operation operation of the upper right door. 3 Check
failure) • Though the IH heater is the fusing unit, degaussing coil unit,
OFF, mechanically, the ON status is IHPU, PRCB and REDB for proper
detected. (Malfunction of IH heater connection and correct or change as
operation) necessary. 4 Change fusing unit. 5
Change degaussing coil unit. 6 Change
IHPU. 7 Change PRCB. 8 Change REDB.
1 Check the fusing unit for correct
installation (whether it is secured in
position). 2 Check the open/close
operation of the upper right door. 3 Check
IH malfunction
the fusing unit, degaussing coil unit,
C3B04 • Malfunction occurs in the fusing
IHPU, PRCB and REDB for proper
CPU
connection and correct or change as
necessary. 4 Change fusing unit. 5
Change degaussing coil unit. 6 Change
IHPU. 7 Change PRCB. 8 Change REDB.
Polygon motor rotation trouble
• The polygon motor fails to turn
stably even after the lapse of a given 1 Check the connector for proper
period of time after activating the connection and correct as necessary. 2
C4101
polygon motor. • Motor lock signal Change PH unit. 3 Change REYB/PH. 4
detects HIGH for a given period time Change PRCB.
consecutively during the polygon
motor is rotating.
1 Check the FM14 connector for proper
connection and correct as necessary. 2
PH cooling fan motor failure to turn
Check the fan for possible overload and
• The fan motor lock signal remains
correct as necessary. 3 FM14 operation
C4301 HIGH for a predetermined
check REYB PH CN4REYB PH-1 (REM)
continuous period of time while the
REYB PH CN4REYB PH-3 (LOCK) B-7. 4
motor remains stationary.
Change FM14. 5 Change REYB/PH. 6
Change DCPU.
Laser malfunction
• SOS signal is not detected even
1 Check the connector for proper
after the lapse of a given period of
connection and correct as necessary. 2
C4501 time after staring the laser output. •
Change PH unit. 3 Change REYB/PH. 4
SOS signal is not detected for a
Change PRCB.
given period of time during printing
or IDC sensor adjustment.
Transfer belt motor’s failure to turn 1 Check the M1 connector for proper
• The motor lock signal remains connection and correct as necessary. 2
C5104
HIGH for a predetermined Check M1 for proper drive coupling and
continuous period of time while the correct as necessary. 3 Check the PRCB
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