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controller PCB.
The fixing unit has a fault. (protective
circuit ON) After correcting the fault, be
sure to reset the error.
E004- Replace the AC driver PCB. Replace
(COPIER>FUNCTION>CLEAR>ERR)
0000 the DC controller PCB.
While the sub heater is on, the SSR for
the heater drive has a short-circuit for 5
sec or more.
The fixing unit has a fault. (protective
circuit ON) After correcting the fault, be
sure to reset the error.
E004- Replace the AC driver PCB. Replace
(COPIER>FUNCTION>CLEAR>ERR)
0001 the DC controller PCB.
While the main heater is on, the SSR
for the heater drive has a short-circuit
for 5 sec or more.
Check the position of the fixing web
detecting lever. Replace the fixing web.
The fixing web has run out. After
Replace the fixing web length sensor.
correcting the fault, be sure to reset the
Replace the DC controller PCB. If you
E005- error.
have replaced the fixing web, be sure to
0000 (COPIER>FUNCTION>CLEAR>ERR)
reset the counter: -
The absence of the fixing web has
COPIER>COUNTER>MISC>FIX-WEB -
been detected for 5 sec or more.
COPIER>COUNTER>DRBL-1>FX-
WEB
The fixing web has run out. After
correcting the fault, be sure to reset the
E005- error. Reset the error.
0010 (COPIER>FUNCTION>CLEAR>ERR) (COPIER>FUNCTION>CLEAR>ERR)
The power has been turned off and
then on without resetting the error.
Cod
Description Remedy
e
Disconnect and then connect J611
and J612 of the main motor.
The main motor rotation is faulty. Disconnect and then connect J514 of
E010- After the main motor has gone on, the FG the DC controller PCB. Disconnect
0000 signal of the motor is not detected for 2 and then connect J1720 of the relay
sec or more. PCB. Replace the main motor.
Replace the relay PCB. Replace the
DC controller PCB.
E012- The drum motor rotation is faulty. Disconnect and then connect J1721
4
0000 After the drum motor has gone on, the of the relay PCB. Disconnect and
PLL lock signal of the motor is not then connect J512 of the DC
detected for 2 sec or more. controller PCB. Disconnect and then
connect J601 and J602 of the drum
motor. Replace the drum motor.
Replace the DC controller PCB.
The waste toner feedscrew is stuck.
Detach and then attach the waste
(clogged with waste toner) After correcting
toner pipe. Replace the waste toner
E013- the fault, be sure to reset the error.
pipe. Replace the waste toner
0000 (COPIER>FUNCTION>CLEAR>ERR)
feedscrew detecting switch. Replace
The waste toner feedscrew is stuck for 4
the DC controller PCB.
sec or more.
The waste toner feedscrew is stuck.
(clogged with waste toner) After correcting
Reset the error.
E013- the fault, be sure to reset the error.
(COPIER>FUNCTION>CLEAR>ERR
0010 (COPIER>FUNCTION>CLEAR>ERR)
)
The power has been turned off and then
on without resetting the error.
The fixing motor rotation is faulty. Disconnect and then connect J651
E014- After the fixing motor has gone on, the and J652 of the fixing motor. Replace
0000 PLL signal of the motor is not detected for the fixing motor. Replace the relay
2 sec or more. PCB. Replace the DC controller PCB.
Disconnect and then connect J621
The pickup motor rotation is faulty.
and J622 of the pickup motor.
E015- The pickup motor has gone on, but the FG
Replace the pickup motor. Replace
0000 signal of the motor is not detected for 2
the relay PCB. Replace the DC
sec or more.
controller PCB.
Dispose of the waste toner. Check
The waste toner case is full. the operation of the waste toner
After the waste toner case has become bottle base. Disconnect and then
E019-
full, 50,000 prints (A4) or more have been connect J514 of the DC controller
0000
made without disposing of the waste PCB. Replace the waste toner case
toner. full sensor. Replace the DC controller
PCB.
The developing assembly is out of toner.
The buffer motor rotation is faulty. The Disconnect and then connect the
toner feed motor (sub hopper) rotation is connector (J504, J512) of the DC
faulty. After correcting the fault, be sure to controller PCB. Replace the
E020-
reset the error. developing cylinder clutch (CL4).
0001
(COPIER>FUNCTION>CLEAR>ERR) Replace the buffer motor (M18).
The absence of toner inside the Replace the magnet roller drive
developing assembly is detected of 120 clutch (CL1).
sec or more even when toner supply
5
(COPIER>FUNCTION>INSTALL>TONER
-S) is executed, the developing assembly
inside toner sensor does not detect the
presence of toner
The developing assembly is out of toner.
The buffer motor rotation is faulty. The
toner feed motor (sub hopper) rotation is
faulty. After correcting the fault, be sure to
reset the error. Disconnect and then connect the
E020- (COPIER>FUNCTION>CLEAR>ERR) connector (J504) of the DC controller
0006 When installation mode PCB. Replace the developing
(COPIER>FUNCTION>INSTALL>TONER assembly inside toner sensor (TS3).
-S) is executed, the developing assembly
inside toner sensor detects the presence
of toner, but it does not detect the
presence for 600 sec or more thereafter.
The developing assembly is out of toner.
The buffer motor rotation is faulty. The
toner feed motor (sub hopper) rotation is Disconnect and connect the
faulty. After correcting the fault, be sure to connector (J504, J511) of the DC
reset the error. controller PCB. Replace thetoner
E020-
(COPIER>FUNCTION>CLEAR>ERR) transport motor (sub hopper; M22),
0007
When installing mode toner transport clutch (sub hopper;
(COVER>FUNCTION>INSTALL>TONER- CL23), buffer inside toner sensor
S) is executed, the buffer inside toner (TS1).
sensor does not detect the presence of
toner for 60 sec or more.
The developing assembly is out of toner.
The buffer motor rotation is faulty. The
toner feed motor (sub hopper) rotation is
Disconnect and connect the
faulty. After correcting the fault, be sure to
E020- connector (J511) of the DC controller
reset the error.
0008 PCB. Replace the toner feed motor
(COPIER>FUNCTION>CLEAR>ERR)
(sub hopper; M22).
When the toner feed motor (sub hopper)
is driven, a fault is detected for 3 sec or
more for the motor.
0000 A fault (leak) has been detected while transfer/separation charging assembly.
the transfer charging assembly is being Check for soiling. Disconnect and then
supplied with high voltage. connect T701 and J723 of the HV-DC
PCB. Replace the HV-DC PCB.
Replace the pre-transfer charging
assembly.
A read error has occurred in relation to
Disconnect and then connect the
the laser scanner unit EEPROM data.
E102- connector of the video PCB. Disconnect
The correction data cannot be read
0001 and then connect the DC controller
from the EEPROM of the laser scanner
PCB. Replace the laser scanner unit.
unit.
Check to see if all covers have been
attached to the primary charging
assembly. Disconnect and then connect
The laser scanner motor rotation has a J764 of the laser scanner motor drive
fault. PCB (in the laser scanner unit).
E110-
After the laser scanner motor has gone Disconnect and then connect J1401 of
0000
on, the PLL lock signal of the motor is the video PCB. Disconnect and then
not detected for 15 sec or more. connect J506 of the DC controller PCB.
Replace the laser scanner unit. Replace
the video PCB. Replace the DC
controller PCB.
of software decoding.
E315- The image data codec has a fault.
Replace the main controller PCB.
0100 An overrun error has occurred.
The image data codec has a fault.
Replace the open I/F relay PCB (relay
E315- The open I/F relay PCB has
PCB between the main controller and PS
0200 detected an error (no recovery after
controller).
a retry).
E315- The image data codec has a fault. Turn off and then back on he power.
0300 Cubic time-out Replace the main controller PCB.
E315- The image data codec has a fault. Turn off and then back on he power.
0400 Shift Device A time-out Replace the main controller PCB.
E315- The image data codec has a fault. Turn off and then back on he power.
0401 Shift Device B time-out Replace the main controller PCB.
An error has occurred in the main
E351- controller communication.
Replace the main controller PCB.
0000 At start-up, a main controller
communication error has occurred.
An ADF communication error has Disconnect and then connect the
E400-
occurred. connector. Replace the reader controller
0001
A check sum error has occurred. PCB. Replace the ADF controller PCB.
An ADF communication error has
Disconnect and then connect the
E400- occurred.
connector. Replace the reader controller
0002 A reception status error has
PCB. Replace the ADF controller PCB.
occurred.
An ADF communication error has
Disconnect and then connect the
E400- occurred.
connector. Replace the reader controller
0003 A reception interrupt error has
PCB. Replace the ADF controller PCB.
occurred.
0012 with the coin vendor/card reader. After the connector of the main
correcting the fault, be sure to reset the error. controller PCB. Install the card
(COPIER>FUNCTION>CLEAR>ERR) reader. Replace the card
In the communication with the card reader, an reader.
error that cannot be reset has occurred (e.g.,
cable break).
A PDL-related error has occurred. Reset the PDL mechanism.
E730-
An initialization error has occurred at the start Turn off and then on the
1001
of a job. power.
A PDL-related error has occurred. Reset the PDL mechanism.
E730-
An error has occurred in the communication Turn off and then on the
100A
with an external controller. power.
Turn off and then on the
A PDL-related error has occurred.
E730- power. Replace the external
A fault has been detected in the cable
9004 controller relay PCB. Replace
connection with an external controller.
the external controller.
Turn off and then on the
A PDL-related error has occurred.
E730- power. Replace the external
A fault has been detected in the cable
9005 controller relay PCB. Replace
connection with an external controller.
the external controller.
Reset the PDL mechanism.
Turn off and then on the
E730- A PDL-related error has occurred.
power. Reinstall the system
A006 The PDL mechanism does not respond.
software. Replace the main
controller.
Reset the PDL mechanism.
A PDL-related error has occurred.
Turn off and then on the
E730- At start-up, the version of the machine control
power. Reinstall the system
A007 software and that of the PDL control software
software. Replace the main
do not match.
controller.
Turn off and then on the
power. Reinstall the system
E730- A PDL-related error has occurred.
software. Execute full
B013 The font data is corrupted at start-up.
formatting of the HDD, and
reinstall the system software.
Disconnect and connect the
An error has occurred in the communication
connectors of the read
between the reader unit and the main
communication cable. Check
E732- controller.
the power supply of the reader
0001 An error has occurred in the communication
unit (to see if initialization
between the reader unit and the main
occurs at power-on). Replace
controller.
the reader controller PCB.
17
The fan stop signal has fan. Replace the DC controller PCB.
been detected for 5 sec or
more after the fixing heat
discharge fan has gone
on.
The drum fan rotation is
faulty.
Disconnect and then connect J512 of the DC
E820- The fan stop signal has
controller PCB. Replace the drum fan. Replace the
0000 been detected for 5 sec or
DC controller PCB.
more after the drum fan
has gone on.
The pre-transfer charging
assembly fan rotation is
faulty.
Disconnect and then connect J504 of the DC
E823- The fan stop signal has
controller PCB. Replace the pre-transfer charging
0000 been detected for 5 sec or
assembly fan. Replace the DC controller PCB.
more after the pre-transfer
charging assembly fan
has gone on.ulty.
An HP detection error has
occurred in relation to the Disconnect and then connect J508, J552, and J553
fixing inlet sensor (fixing of the DC controller PCB. Disconnect and then
wrap jam detection). connect J4001 and J4002 of the fixing inlet sensor
E840-
The home position is not ascent/descent motor driver PCB; as necessary,
0000
detected when he sensor replace the fixing inlet sensor ascent/ descent motor.
is moved up/down (i.e., Replace the fixing inlet sensor ascent/descent motor
the sensor has not gone driver PCB.
on).
An HP detection error has
occurred in relation to the Disconnect and then connect J508, J552, and J553
fixing inlet sensor (fixing of the DC controller PCB. Disconnect and then
wrap jam detection). connect J4001 and J4002 of the fixing inlet sensor
E840-
The home position is not ascent/descent motor driver PCB; as necessary,
0001
detected when the sensor replace the fixing inlet sensor ascent/ descent motor.
is moved up/down (i.e., Replace the fixing inlet sensor ascent/descent motor
the sensor has not gone driver PCB.
off).
There is a fault in the Remove paper lint form the surface of the double-
double-feeding detection feeding sensor (reception). Remount the double-
unit. feeding sensor (transmission, reception). Disconnect
E850- The double-feeding and then connect J509 and J550 of the DC
sensor (reception) fails to controller PCB. Replace the double-feeding sensor
attain an ultrasonic signal (transmission, reception). Replace the double-
of a specific level. feeding sensor PCB (transmission, reception).
21