Canon iR9070 Error Codes List page 1 (from 8)

Code Description Remedy

The temperature of
the fixing assembly
is abnormally high.
- Check if the main thermistor is mounted properly and
When the main
also check if there is no contamination. - Replace the
E000- power switch is
main thermistor. - Replace the AC driver PCB. - Replace
0000 turned on, the
the DC controller PCB. Caution You must clear the error
reading of the main
in service mode (COPIER>FUNCTION>CLEAR>ERR).
thermistor does not
reach 70 deg C
within 3 min 30 sec.
The temperature of
the fixing assembly
is abnormally high.
E000- - Clear the error in service
The power is turned
0010 mode (COPIER>FUNCTION>CLEAR>ERR).
off and then on
without clearing the
error.
The over-rising in
temperature of the
- Replace the AC driver PCB. - Replace the DC
E001- fixing assembly is
controller PCB. Caution You must clear the error
0001 detected.
in service mode(COPIER>FUNCTION>CLEAR>ERR).
The hardware port
detects a fault.
The over-rising in
temperature of the
fixing assembly is - Check if the main thermistor and the sub thermistor are
detected. mounted properly. - Replace the main thermistor or the
E001-
Either the main sub thermistor. - Replace the AC driver PCB. - Replace
0002
thermistor or the the DC controller PCB. Caution You must clear the error
sub thermistor in service mode (COPIER>FUNCTION>CLEAR>ERR).
detects 230 deg C
or higher for 2 sec.
The over-rising in
temperature of the
fixing assembly is
Check if the main thermistor and the sub thermistor are
detected.
mounted properly. - Replace the main thermistor. -
E001- The reading of the
Replace the AC driver PCB. - Replace the DC controller
0003 main thermistor is
PCB. Caution You must clear the error in service
higher than that of
mode (COPIER>FUNCTION>CLEAR>ERR).
the sub thermistor
by 50 deg C or
more for 1 sec.
 The over-rising in
temperature of the
fixing assembly is
- Check if the main thermistor is mounted properly. -
detected.
Replace the main thermistor. - Replace the AC driver
E001- The reading of the
PCB. - Replace the DC controller PCB. Caution You
0004 main thermistor is
must clear the error in service
lower than that of
mode (COPIER>FUNCTION>CLEAR>ERR).
the sub thermistor
by 50 deg C or
more for 1 sec.
The over-rising in
temperature of the
fixing assembly is
E001- detected. - Clear the error in service
0010 The power is turned mode (COPIER>FUNCTION>CLEAR>ERR).
off and then on
without clearing the
error.
The rise in
- Check if the connector (J505) of the DC controller PCB
temperature of the
is mounted properly and also check if the connector of
fixing assembly is
the fixing assembly is mounted properly. - Check the
faulty.
wiring between the thermistor and the DC controller. -
The reading of the
E002- Check if the main thermistor is mounted properly and
main thermistor
0000 also check if there is no contamination. - Replace the
(TH1) does not
main thermistor. - Replace the fixing heater. - Replace
reach 100 deg C 2
the AC driver PCB. - Replace the DC controller PCB.
min 30 sec after it
Caution You must clear the error in service
has exceeded 70
mode (COPIER>FUNCTION>CLEAR>ERR).
deg C.
The rise in
- Check if the connector (J505) of the DC controller PCB
temperature of the
is mounted properly and also check if the connector of
fixing assembly is
the fixing assembly is mounted properly. - Check the
faulty.
wiring between the thermistor and the DC controller. -
The reading of the
E002- Check if the main thermistor is mounted properly and
main thermistor
0001 also check if there is no contamination. - Replace the
does not reach 150
main thermistor. - Replace the fixing heater. - Replace
deg C within 2 min
the AC driver PCB. - Replace the DC controller PCB.
30 sec after it has
Caution You must clear the error in service
exceeded 100 deg
mode (COPIER>FUNCTION>CLEAR>ERR).
C.
The rise in
E002- temperature of the - Clear the error in service
0010 fixing assembly is mode (COPIER>FUNCTION>CLEAR>ERR).
faulty.
 The power has
been turned off and
then on without
clearing the error.
The fixing - Check if the connector (J505) of the DC controller PCB
temperature is too is mounted properly and also check if the connector of
low after a standby the fixing assembly is mounted properly. - Check the
state. wiring between the thermistor and the DC controller. -
E003- The reading of the Check if the main thermistor is mounted properly and
0000 main thermistor is also check if there is no contamination. - Replace the
70 deg C or lower main thermistor. - Replace the fixing heater. - Replace
for 2 sec or more the AC driver PCB. - Replace the DC controller PCB.
after it has reached Caution You must clear the error in service
100 deg C. mode (COPIER>FUNCTION>CLEAR>ERR).
The fixing
temperature is too
low after a standby
E003- state. - Clear the error in service
0010 The power has mode (COPIER>FUNCTION>CLEAR>ERR).
been turned off and
then on without
clearing the error.
The fixing assembly
is faulty.
The SSR used to - Replace the AC driver PCB. - Replace the DC
E004-
drive the fixing controller PCB. Caution You will have to clear the error
0000
heater has a short in service mode(COPIER>FUNCTION>CLEAR>ERR).
circuit (detection by
hardware circuitry).
The absence of the
fixing web is
detected.
The length of the - Check the position of the fixing web detection lever. -
fixing web that has Replace the fixing web. - Replace the fixing web length
been taken up is sensor. - Replace the DC controller PCB. Caution After
E005-
more than a replacing the fixing web, you will have to clear the two
0000
specific value and web counters in service
the fixing web mode (COPIER>COUNTER>MISC>FIX-WEB and
length sensor (PS7) COPIER>COUNTER>DRBL-1>FIX-WEB).
has detected the
absence of the web
for 5 sec or more.
E005- The absence of the - Reset the counters of the two webs to zero in service
 0010 fixing web is mode (COPIER>COUNTER>MISC>FIX-WEB,
detected. COPIER>COUNTER>DRBL-1>FIX-WEB)
The power is turned
off and then on
without clearing the
error.

Code Description Remedy

The rotation of the
main motor is faulty. - Check if the connecter (J611, J612) of the main motor
No clock pulse arrive is mounted properly. - Check if the connector (J1720) of
E010-
for 2 sec or more after the relay PCB is mounted properly. - Replace the main
0000
the main motor drive motor. - Replace the relay PCB. - Replace the DC
signal (MMFG) has controller PCB.
been generated.
The rotation of the
- Check if the connector (J1720) of the relay PCB is
drum motor is faulty.
mounted properly. - Check if the connector (J512) of the
No clock pulse arrives
E012- DC controller PCB is mounted properly. - Check if the
for 2 sec or more after
0000 connecter (J601, J602) of the drum motor is mounted
the drum motor drive
properly. - Replace the drum motor. - Replace the DC
signal (DMFG) has
controller PCB.
been generated.
The lock of the waste
toner feed screw is
detected.
- Re-mount the waste toner pipe. - Replace the waste
The waste toner feed
toner pipe. - Replace the waste toner clog detecting
E013- screw fails to rotate
switch. - Replace the DC controller PCB. Caution You
0000 normally, and the
will have to clear the error in service
switch MSW2 is
mode(COPIER>FUNCTION>CLEAR>ERR).
pressed multiple times
within a specific period
of time.
The lock of the waste
toner feed screw is
E013- detected. - Clear the error in service
0010 The power is tuned off mode (COPIER>FUNCTION>CLEAR>ERR).
and then on without
clearing the error.
The rotation of the - Check if the connecter (J651, J652) of the fixing motor
E014- fixing motor is faulty. is mounted properly. - Replace the fixing motor. -
0000 The motor clock signal Replace the relay PCB. - Replace the DC controller
is not detected for 2 PCB.
 sec or more after the
fixing motor drive
signal has been
generated.
The rotation of the
pickup motor is faulty.
The motor lock signal - Check if the connecter (J621, J622) of the pickup
E015- is not detected for 2 motor is mounted properly. - Replace the pickup motor. -
0000 sec or more after the Replace the relay PCB. - Replace the DC controller
pickup motor drive PCB.
signal has been
generated.
The waste toner case
is full, or the waste
toner case full sensor
is faulty. - Dispose the waste toner in the case. - Check the
More than a specific operation of the base plate of waste toner case. - Check
E019-
number of pages are if the connector (J514) of the DC controller PCB is
0000
printed without mounted properly. - Replace the waste toner full sensor.
disposing of the waste - Replace the DC controller PCB.
toner after the waste
toner case has been
found to be full.
The difficulty providing
toner inside the hopper
developing assemblies
is detected. - Replace the magnet roller drive clutch. - Replace the
E020- Although the toner feed motor (M18). - Replace the toner sensor.
0000 developing assembly Caution You will have to clear the error in service
is supplied with toner, mode (COPIER>FUNCTION>CLEAR>ERR).
the absence of toner
inside it is detected for
3 sec or more.
The difficulty providing
toner inside the hopper
developing assemblies
E020- - Clear the error in service
is detected.
0010 mode (COPIER>FUNCTION>CLEAR>ERR).
The power is turned off
and then on without
clearing the error.
The toner feed motor
- Check if the connector (J512) of the DC controller PCB
E025- inside the hopper is
is mounted properly. - Replace the toner feed motor
0000 faulty.
(M6).
The DC controller PCB
 detects an overcurrent
flowing to the toner
feed motor (M6) inside
the cartridge for 10 sec
or more twice. (In
response to the first
detection, it indicates
the message "Shake
the Toner Case, and
Set.")
The counter of the
copy data controller or
the NE controller is
faulty.
- Check if the connecter of the main controller PCB is
E032- The copy data
mounted properly. - Replace the main controller PCB. -
0000 controller or the NE
Replace the copy data controller or the NE controller.
controller are
disconnected after
they have once been
connected.
The rotation of the side
paper deck main motor
is faulty.
The PLL lock signal - Check if the connecter (J101, J106) of the side deck
E043- (DMPLK) does not driver PCB is mounted properly. - Replace the side deck
0000 arrive for 2 sec or main motor. - Replace the side deck driver PCB. -
more after the side Replace the DC controller PCB.
paper deck main motor
drive signal has been
generated.
There is an error in the
detection of the
horizontal registration - Replace the horizontal registration sensor. - Replace
home position. the horizontal registration motor. - Check if the manual
E051-
Departure from home feed tray open/closed detecting switch is mounted
0001
position is not detected properly. - Replace the stackless feed driver PCB. -
within 5 sec during a Replace the DC controller PCB.
horizontal registration
home position search.
There is an error in the - Replace the horizontal registration sensor. - Replace
detection of the the horizontal registration motor. - Check if the manual
E051-
horizontal registration feed tray open/closed detecting switch is mounted
0002
home position. properly. - Replace the stackless feed driver PCB. -
Home position is not Replace the DC controller PCB.
 detected within 5 sec
during a horizontal
registration home
position search.
There is an error in the
detection of the
horizontal registration
home position.
- Replace the horizontal registration sensor. - Replace
The horizontal
the horizontal registration motor. - Check if the manual
E051- registration detection
feed tray open/closed detecting switch is mounted
0003 movement for the
properly. - Replace the stackless feed driver PCB. -
preceding sheet does
Replace the DC controller PCB.˜
not end within 5 sec at
the start of a horizontal
registration search
during printing.

Code Description Remedy

There is an error in the high-
voltage output to the transfer
E065- charging assembly.
0000 An error (leakage) is detected
in the high-voltage output to
the primary charging assembly.
There is an error in the high-
voltage output.
An error is detected in two or
more of the following at the
same time: the primary high
E067- voltage, pre-transfer high
0000 voltage, transfer high voltage,
and separation high voltage.
Or, an error (leakage) in the
high-voltage output to the
separation charging assembly
is detected.
There is an error in the high-
voltage output to the
E068- separation charging assembly.
0000 An error (leakage) to the high-
voltage output to the
separation charging assembly
- Check if the primary charging assembly is
mounted properly and also check if there is no
contamination. - Check if the connector (T601,
J723, J730) of the HV-DC PCB is mounted
properly and also check the wiring. - Replace
the HV-DC PCB.
- Check if the primary charging assembly,
pretransfer charging assembly, transfer
charging assembly and separation charging
assembly are mounted properly. - Check if the
connector (J722, J723, J730) of the HV-DC
PCB is mounted properly and also check the
wiring. - Replace the HV-DC PCB. - Replace
the HV-AC PCB.
- Check if the transfer charging assembly and
separation charging assembly are mounted
properly. - Check if the connector (J722, J723,
J730, J734) of the HV-DC PCB and the
connector (J741, J742) of the HV-AC PCB are
mounted properly. - Replace the HV-AC PCB. -
 is detected. Replace the separation charging assembly. -
Replace the pre-transfer charging assembly.
- Check if the transfer charging assembly and
There is an error in the high-
separation charging assembly are mounted
voltage output to the transfer
properly. - Check if the connector (T701, J723,
E069- charging assembly.
J730) of the HV-DC PCB is mounted properly
0000 An error (leakage) is detected
and also check the wiring. - Replace the HV-DC
in the high-voltage output to
PCB. - Replace the pre-transfer charging
the transfer charging assembly.
assembly.
The BD PCB is faulty.
The BD signal does not arrive
within 1 sec after the laser - Check if the BD PCB, laser driver PCB and
E100- drive signal has been DC controller are connected properly. - Replace
0000 generated. Or, the BD signal the BD PCB. - Replace the laser scanner unit. -
does not arrive for 1 sec or Replace the DC controller PCB.
more while the laser remains
ON.
The rotation of the laser
scanner motor is faulty. - Check if the connector (J762) of the laser
The constant speed rotation scanner motor driver PCB is mounted properly.
E110- signal (LM-RDY) does not - Check if the connector (J503) of the DC
0000 arrive for 20 sec or more after controller PCB is mounted properly. - Replace
the laser scanner motor (M4) the laser scanner unit. - Replace the DC
drive signal has been controller PCB.
generated.
The rotation of the laser motor
- Check if there is no foreign material in the
cooling fan is faulty.
rotation assembly of the laser motor cooling fan.
E111- The lock signal arrives for 5
- Check if the connector (J503) of the relay PCB
0000 sec or more although the laser
is mounted properly. - Replace the laser motor
motor cooling fan (FM1) is
cooling fan. - Replace the DC controller PCB.
being driven.
The rotation of the laser
- Check if there is no foreign material in the
cooling fan (1/2) is faulty.
rotation assembly of the laser cooling fan 1. -
E121- The lock signal arrives for 5
Check if the connector (J503) of the relay PCB
0001 sec or more although the laser
is mounted properly. - Replace the laser cooling
cooling fan 1 (FM3) is being
fan 1. - Replace the DC controller PCB.
driven.
The rotation of the laser
- Check if there is no foreign material in the
cooling fan (1/2) is faulty.
rotation assembly of the laser cooling fan 2. -
E121- The lock signal arrives for 5
Check if the connector (J503) of the relay PCB
0002 sec or more although the laser
is mounted properly. - Replace the laser cooling
cooling fan 2 (FM5) is being
fan 2. - Replace the DC controller PCB.
driven.
 Caution No code will be indicated. The keys will
There is an error in the
be locked. You can check the code in service
detection of the scanner home
mode (COPIER>DISPLAY>ERR). - Check if the
position.
scanner motor is connected properly, and
E202- Scanner home position cannot
replace the scanner motor if necessary. - Check
0000 be detected within a specific
if the connector (J1720) of the relay PCB is
period of time after the power
mounted properly. - Replace the scanner home
switch is turned on or the Start
position sensor. - Replace the reader controller
key is pressed.
PCB.
There is an error in the
detection of the image leading
edge signal. Caution No code will be indicated. The keys will
During forward movement in be locked. You can check the code in service
fixed reading mode or during a mode (COPIER>DISPLAY>ERR). - Check if the
E204-
home position search, the scanner motor is connected properly, and
0000
image leading signal does not replace the scanner motor if necessary. -
occur; or, in stream reading Replace the scanner image leading edge
mode, the image leading edge sensor. - Replace the reader controller PCB.
signal does not arrive from the
ADF controller PCB.
The rise in temperature of the
scanning lamp heater is faulty.
While the power is ON, the
ambient temperature of the
- Check if the connecter (J852, J853) of the light
scanning lamp does not
control PCB is mounted properly. - Replace the
E211- exceed 10 deg C 2 min after
scanning lamp heater. - Replace the light
0000 the florescent heater has gone
control PCB. - Replace the reader controller
ON; or, after the power is
PCB.
turned on, the reading of the
ambient temperature of the
scanning lamp is 0 deg C or
lower.
The rise in temperature of the
- Check if the connecter (J852, J853) of the light
scanning lamp heater is faulty.
control PCB is mounted properly. - Replace the
E215- While the scanning lamp is
scanning lamp heater. - Replace the light
0000 OFF, the reading of the
control PCB. - Replace the reader controller
ambient temperature is 170
PCB.
deg C or higher.
- Check if the scannning lamp is mounted
The scanning lamp is not
properly. - Check if the connecter (J1002,
mounted properly.
E218- J1003) of the inverter PCB is mounted properly.
When the power is turned on,
0000 - Check if the connector (J1720) of the relay
the absence of the scanning
PCB is mounted properly. - Replace the
lamp is detected.
scanning lamp. - Replace the reader controller

The scanning lamp life
While the scanning lamp is ON,
E219-
the reading of the ambient
0000
temperature is 170 deg C or
higher.
PCB.
- Check if the connecter (J852, J853) of the light
control PCB is mounted properly. - Replace the
scanning lamp heater. - Replace the light
control PCB. - Replace the reader controller
PCB.

Code Description Remedy

The lighting of the scanning lamp is
faulty.
The scanning lamp does not reach a
specific intensity within 10 sec after it is - Check if the connecter (J852, J853)
tuned on (if the room temperature is 10 of the light control PCB is mounted
E220- deg C or lower, within 60 sec). Or, the ON properly. - Replace the scanning
0000 detection signal (FL-DTCT) does not go lamp heater. - Replace the light
OFF within 5 sec after the scanning lamp control PCB. - Replace the reader
is turned off; during shading adjustment, controller PCB.
the ON detection signal (FL-DTCT) does
not go ON within 60 sec after the
scanning lamp is turned on.
The rise in temperature of the scanning
lamp heater is faulty. - Check if the connecter (J852, J853)
During the initial activation after power- of the light control PCB is mounted
E222- on, the reading does not reach 70 deg C properly. - Replace the scanning
0000 within 5 min after the heater is turned on. lamp heater. - Replace the light
Or, during standby or reading operation, control PCB. - Replace the reader
the reading does not reach 75 deg C controller PCB.
within 3 min after the heater is tuned on.
The communication between the MCON - Check the wiring between the DC
and DCON is faulty. controller PCB and the main
E240-
A communication fault exists between the controller PCB. - Replace the DC
0000
CPUs of the main controller PCB and the controller PCB. - Replace the main
DC controller PCB. controller PCB.
The communication between the original
orientation detection PCB and RCON is
- Replace the original orientation
E241- faulty.
PCB. - Replace the reader controller
0000 The initial communication between the
PCB.
CPUs of the original orientation detection
PCB and the reader controller PCB fails.
The communication between the original - Replace the original orientation
E241-
orientation detection PCB and RCON is PCB. - Replace the reader controller
0001
faulty. PCB.
 When the orientation of an original is
detected, the result of detection is not
communicated by the original orientation
detection PCB until the next original is
read.
The communication between the original
orientation detection PCB and RCON is
- Replace the original orientation
E241- faulty.
PCB. - Replace the reader controller
0002 The result of detection of the last original
PCB.
is not communicated 5 sec after the end
of reading the last original.
The communication between the control
panel PCB and MCON is faulty.
E243- - Replace the control panel PCB. -
A communication fault exists between the
0000 Replace the main controller PCB.
CPUs of the control panel PCB and the
main controller PCB.
- Check if there is no foreign material
The rotation of the inverter cooling fan is in the rotation assembly of the
faulty. inverter cooling fan. - Check if the
E251-
The lock signal (FM9LCK) arrives for 5 connecter (J1110) of the reader
0000
sec or more although the inverter cooling control PCB is mounted properly. -
fan (FM9) is being driven. Replace the inverter cooling fan. -
Replace the reader controller PCB.
- Check if the connecter (J1502,
J1503) of the CCD PCB is mounted
Shading error
properly. - Check if the connecter
E302- During shading operation, the reader
(J1107, J1108) of the reader control
0000 controller PCB fails to end shading
PCB is mounted properly. - Replace
processing.
the CCD PCB. - Replace the reader
controller PCB.
There is an error in image data. The
reader controller PCB is faulty. The main
E315- - Replace the reader controller PCB.
controller PCB is faulty.
0000 - Replace the main controller PCB.
During image rotation, the encoding/
decoding has a fault.
- Check if the connecter (J1502,
There is a time out error in the image
J1503) of the CCD PCB is mounted
reading processing.
properly. - Check if the connecter
E320- While an image is being read, the image
(J1107, J1108) of the reader control
0000 read end notice does not arrive at the
PCB is mounted properly. - Replace
reader controller PCB within 60 sec from
the CCD PCB. - Replace the reader
the CCD/AP PCB.
controller PCB.
E400- Communication error with the ADF - Check if the communication cable
0000 While the ADF is in standby, the between the ADF and copier is
communication between ADF and copier connected properly. - Replace the
is interrupted for 5 sec or more. Or, when ADF controller PCB.
the ADF is in operation, the
communication between ADF and copier
is disrupted for 0.5 sec or more.
- Check if the cable between the ADF
belt motor drive PCB and ADF
The rotation of the ADF belt motor is
controller PCB is connected properly.
faulty.
E402- - Replace the ADF belt motor clock
The clock signal does not occur for 100
0000 sensor. - Replace the ADF belt
msec when the belt motor drive signal is
motor. - Replace the ADF belt motor
generated.
drive PCB. - Replace the ADF
controller PCB.
The rotation of the ADF delivery motor is
- Replace the ADF delivery motor. -
faulty.
E404- Replace the ADF delivery motor
The clock signal does not occur for 200
0000 clock sensor. - Replace the ADF
msec when the delivery motor drive
controller PCB.
signal is generated.
The rotation of the ADF separation motor
- Replace the ADF separation motor.
is faulty.
E405- - Replace the ADF separation motor
The clock signal does not occur for 200
0000 clock sensor. - Replace the ADF
msec when the separation motor drive
controller PCB.
signal is generated.

Code Description Remedy

The rotation of the ADF pickup motor is
faulty. - Replace the ADF pickup motor. -
The pickup roller height sensor 1 (PI8) or Replace the ADF pickup roller height
2 (PI9) does not generate a signal within sensor 1. - Replace the ADF pickup
E410-
2 sec after the pickup motor is driven. roller height sensor 2. - Replace the
0000
Or, the pickup roller home position ADF pickup roller home position
sensor (PI7) does not generate a signal sensor. - Replace the ADF controller
within 2 sec after the pickup motor is PCB.
driven.
The rotation of the ADF cooling fan is
faulty.
E412- - Replace the ADF cooling fan. -
The lock signal arrives for 100 msec or
0000 Replace the ADF controller PCB.
more although the cooling fan is being
driven.
E420- The EEPROM is faulty. The ADF
- Replace the ADF controller PCB.
0000 controller PCB is faulty.
 The backup data of the EEPROM cannot
be read when the connected device is
tuned on. Or, the data that has been
read has a fault.
E602 There is an error on the hard disk.
The image memory is faulty or is
E604- inadequate.
- Increase the memory.
0000 The memory size does not match the
model.
There is an error on the HDD.
E609- At startup, the HDD fails to reach a - Replace the HDD. - Replace the DC
0008 specific temperature level within a controller PCB.
specific period of time.
There is an error on the HDD.
E609- At time of sleep recovery, the - Replace the HDD. - Replace the DC
0009 temperature fails to reach a specific controller PCB.
level.
The HDD coding key is faulty. - Turn off and then back on the power
The SRAM/PCB is faulty. The battery switch to generate the key once
E610
has become exhausted, leading to loss again. - Replace the main controller
of SRAM contents. PCB.
There is an error in the initialization of
the IPC.
E710- - Check the cable. - Replace the
The IPC (IC5) on the reader controller
0001 reader controller PCB.
PCB cannot be initialized when the main
power supply is turned on.
There is an error in the initialization of
the IPC.
E710- - Check the cable. - Replace the DC
The IPC (IC40) on the DC controller PCB
0002 controller PCB.
cannot be initialized when the main
power supply is turned on.
There is an error in the initialization of
the IPC.
E710- - Check the cable. - Replace the main
The IPC (IC1003) on the machine
0003 controller PCB.
controller PCB cannot be initialized when
the main power is turned on.
There is an error in the IPC
communication.
E711- Data has been written to the error - Check the cable. - Replace the
0001 register of the IPC (IC5) on the reader reader controller PCB.
controller PCB 4 times or more within 1.5
sec.
 There is an error in the IPC
communication.
E711- Data has been written to the error - Check the cable. - Replace the DC
0002 register of the IPC (IC40) on the DC controller PCB.
controller PCB 4 times or more within 2
sec.
There is an error in the IPC
communication.
E711- Data has been written to the error - Check the cable. - Replace the main
0003 register of the IPC (IC1003) on the main controller PCB.
controller PCB 4 times or more within 2
sec.
- Check if the communication cable
Communication error with the ADF
E712- between the ADF and copier is
The communication IC (IPC) on the ADF
0000 connected properly. - Replace the
controller PCB goes out of order.
ADF controller PCB.

Code Description Remedy

There is an error in the
- Check if the communication cable between
communication with the finisher.
E713- the finisher and copier is connected properly. -
The communications IC (IPC) on
0000 Replace the finisher controller PCB. - Replace
the finisher controller PCB goes
the DC controller PCB.
out of order.
There is an error in the
communication with the NE
controller.
Check the cable; thereafter, reset the
E717- The NE controller is not
condition in service mode:
0001 connected at power on, although
COPIER>FUNCTION>CLEAR>ERR.
it was connected before the
power was turned off because of
an error.
There is an error in the
communication with the NE
controller.
An IPC error has occurred while Check the cable; thereafter, reset the
E717-
the NE controller is in operation. condition in service mode:
0002
There is an open circuit for the COPIER>FUNCTION>CLEAR>ERR.
IPC. An error has occurred, and
the IPC communication remains
disabled.
E719- There is a coin vendor error. Check the cable; thereafter, reset the
0001 The coin vendor is not condition in service mode:
 connected when the power is COPIER>FUNCTION>CLEAR>ERR.
turned on, although it was
connected before the power was
turned off because of an error.
There is a coin vendor error.
While the coin vendor is in
operation, an IPC error has
occurred, IPC has developed an
open circuit, or an error Check the cable; thereafter, reset the
E719-
preventing recovery of IPC condition in service mode:
0002
communication has occurred. An COPIER>FUNCTION>CLEAR>ERR.
open circuit ha been detected in
the line for the pickup/delivery
signal. An illegal signal has been
detected.
There is a coin vendor error.
While the unit price is being Check the cable; thereafter, reset the
E719-
checked at startup, an error condition in service mode:
0003
occurs in the communication COPIER>FUNCTION>CLEAR>ERR.
with the coin vendor.
There is a coin vendor error.
An error has occurred at new
card reader startup. The new Check the cable; thereafter, reset the
E719-
card reader is not connected condition in service mode:
0011
when the power is turned off, COPIER>FUNCTION>CLEAR>ERR.
although it was connected when
the power was turned off.
There is a coin vendor error.
An IPC error has occurred at
Check the cable; thereafter, reset the
E719- new card reader startup. There
condition in service mode:
0012 is an IPC open circuit. An error
COPIER>FUNCTION>CLEAR>ERR.
has occurred that prevents
recovery of IPC communication.
There is a PDL software error.
E730- - Execute PDL resetting. - Turn on the power
An initialization error has
1001 once again.
occurred.
There is a PDL software error.
E730- An error that may be critical to - Execute PDL resetting. - Turn on the power
100A the system (e.g., failed once again.
initialization) has occurred.
There is a PDL software error. - Turn on the power once main. - Check the
E730-
There is an error in the connection of the open I/F board and the
9004
communication (PAI) with an cable. - Replace the board for the external
 external controller.
There is a PDL software error.
E730-
Fault in the connector of the vide cable. - Replace the board for the external
9005
cable to the external controller
There is a PDL software error.
E730- The PDL board does not
A006 respond. A subbootable is faulty
or absent.
There is a PDL software error.
There is a mismatch between
E730-
the control software of the
A007
machine and the PDL control
software in regard to version.
E730- There is a PDL software error.
B013 Corruption in the font data
controller open I/F. - Replace the main
controller PCB.
- Turn on the power once main. - Check the
connection of the open I/F board and the
controller open I/F. - Replace the main
controller PCB.
- Execute PDL resetting. - Turn on the power
once again. - Check the connection of the
UFR board. - Re-install the firmware. -
Replace the main controller PCB.
- Execute PDL resetting. - Turn on the power
once again. - Execute system formatting (all),
and reinstall the system.
- Turn on the power once again. - Re-install
the Software. - Execute system formatting
(all), and reinstall the system.

Code Description Remedy

There is an error in the - Check the connector used to connected the
communication with the scanner. - Check the power supply of the scanner
E732-
scanner. (to see if initialization takes place at startup). -
0001
There is a DDI-S Replace the reader controller, scanner board, or
communication error. main controller PCB as necessary.
There is an error in the - Check the connector used to connect to
communication with the printer. - Check the power supply of
E733-
theprinter. the printer (to see if initialization takes place at
0000
At startup, communication startup). - Replace the DC controller or the main
with the printer fails. controller PCB.
There is an error in the
- Check the connection with the printer. - Check the
communication with
E733- power supply of the printer (to see if initialization
theprinter.
0001 takes place at startup). - Replace the DC controller
There is a DDI-P
or the main controller PCB.
communication error.
There is an error on the
E740-
Ethernet board. - Replace the main controller PCB.
0002
The MAC address is illegal.
E744 There is an error in the - Download a language file of the correct version.
 language file/boot ROM.
There is a fault on the - Disconnect and then connect the TokenRing
E745
TokenRing board board. - Replace the TokenRing board.
The accessories board is of
the wrong type.
E746- - Replace the UFR board of the correct type
˜At startup, a board for a
0003 (model).
different model has been
detected.
Mismatch in controller
board and SDRAM size˜
E748- - Check the correct combination between main
There is a mismatch
1001 controller PCB and SDRAM.
between the control board
and the SDRAM.
There is an error in the auto - Turn on the power once again. - Check if the
power-off circuit. connector (J505) of theDC controller PCB is
E800-
An open circuit is detected mounted properly. - Check if the connector (J1719)
0000
in the auto power-off circuit of the relay PCB is mounted properly. - Replace
for 3 sec or more. the relay PCB. - Replace the DC controller PCB.
There is an error in the
system fan/the power
- Check if there is no foreign material in the rotation
supply cooling fan (1 and
assembly of the power supply cooling fan (1 and 2)
2).
E804- fan. - Check if the connector (J505) of the DC
The lock signal is detected
0000 controller PCB is mounted properly. - Replace the
for 5 sec or more although
power supply cooling fan (1/2). - Replace the DC
the power supply cooling
controller PCB.
fan (1 and 2) is being
driven.
There is an error in the - Check if there is no foreign material in the rotation
system fan/the power assembly of the system fan. - Check if the
supply cooling fan (1 and connector (J1028) of the main controller PCB is
E804- 2). mounted properly. - Replace the sysytem fan. -
0004 The reading of the ambient Replace the main controller PCB. Caution In the
temperature of the main case of a fault in the system fan, the data will be
controller is 80 degrees or indicated in the form of an alarm (0008040004;
higher. ALARM-2).
The rotation of the fixing
assembly heat discharging - Check if there is no foreign material in the rotation
fan and separation heat assembly of the fixing assembly heat discharging
E805- discharging fan is faulty. fan. - Check if the connector (J503) of the DC
0001 The lock signal is detected controller PCB is mounted properly. - Replace the
for 5 sec or more although fixing assembly heat discharging fan. - Replace the
the fixing assembly heat DC controller PCB.
discharging fan is being
 driven.
The rotation of the fixing
assembly heat discharging
- Check if there is no foreign material in the rotation
fan and separation heat
assembly of the separation heat discharging fan. -
discharging fan is faulty.
E805- Check if the connector (J1112) of the reader
The lock signal is detected
0002 controller PCB is mounted properly. - Replace the
for 5 sec or more although
separation heat discharging fan. - Replace the
the separation heat
reader controller PCB.
discharging fan is being
driven.
The rotation of the drum fan
- Check if there is no foreign material in the rotation
is faulty.
assembly of the drum fan. - Check if the connector
E820- The lock signal is detected
(J512) of the DC controller PCB is mounted
0000 for 5 sec or more although
properly. - Replace the drum fan. - Replace the DC
the drum fan is being
controller PCB.
driven.
The rotation of the pre-
transfer charging assembly - Check if there is no foreign material in the rotation
fan is faulty. assembly of the pre-transfer charging assembly
E823- The lock signal is detected fan. - Check if the connector (J504) of the DC
0000 for 5 sec or more although controller PCB is mounted properly. - Replace the
the pre-transfer charging pre-transfer charging assembly fan. - Replace the
assembly fan is being DC controller PCB.
driven.

Code Description Remedy

The rotation of the
- Check if there is no foreign material in the rotation
separation fan is faulty.
assembly of the separation cooling fan. - Check if
E830- The lock signal is detected
the connector (J509) of the DC controller PCB is
0000 for 5 sec or more although
mounted properly. - Replace the separation cooling
the separation cooling fan
fan. - Replace the DC controller PCB.
is being driven.