PRINCIPLE OF PLANING

1-In management process, the most misinterpreted word is

(A) Organizing

(B) Delegating

(C) Controlling

(D) Planning

2-The department(s) that an event management company will have is (are)

(A) Creative

(B) Production

(C) Client servicing

(D) All of the above

3- Who said, “Management is a multiple purpose organ that manages a business, manages a manager
and manages workers and work”?

(A) Harold Konntz

(B) Peter Drucker

(C) Kenneth O ‘Donell

(D) Anonymous

4- Under mechanism of scientific management, scientific task setting includes:

(A) Time study

(B) Motion study

(C) Method study

(D) All of the above

5- Management as a discipline is the function of________.

(A) Science

(B) Art
(C) Creativity

(D) All of the above

6- Which theory assumes that people are naturally lazy and will avoid work and responsibilities if
possible?

(A) Theory X

(B) Theory Y

(C) Theory Z

(D) None of the above

7- Who is the person you have to give importance under the company’s checklist before making call to
the consultant.

(A) Managers

(B) Employees

(C) Customer

(D) All of the above

8- What is one of the most significant inhibitors in customer preference while purchasing perishable
items in retail?

(A) Proximity of markets

(B) Customer preference to brands

(C) Both (A) and (B)

(D) None of the above

9- The objectives in corporate governance are

(A) Growth

(B) Stability

(C) Shareholders value maximization

(D) All of the above

10- The word________denotes a function, a task, a discipline
(A) Management

(B) Leadership

(C) Motivation

(D) None of the above

ANSWERS:

1-(A), 2-(D), 3-(B), 4-(D), 5-(C), 6-(A), 7-(B), 8-(A), 9-(D), 10-(A)

11- The concept of SBU includes

(A) Unrelated products and businesses that are separated,
(B) The fact that each SBU has its own CEO
(C) A scientific method of grouping the business
(D) All of the above

12- The factors coming under philosophy of scientific management are:

(A) Co-operation
(B) Maximum output
(C) Harmony
(D) All of the above

13- Advantage of delegation of authority results in prompt ________.

(A) Understanding
(B) Decision making
(C) Both (A) and (B)
(D) None of the above

14- Costliness of the ________ is the overriding factor determining the extent of decentralization.
(A) Decision
(B) Staffing
(C) Controlling
(D) Managing

15- Which law states that ‘you get what you deserve and not what you desire’?
(A) Law of destiny
(B) Law of Karma
(C) Law of vision
(D) Law of peace

16- Positive motivation makes people willing to do their work in the best way they can and improve
their ________.
(A) Skills
(B) Performance
(C) Both (A) and (B)
(D) None of the above

17-______ is a tool for corporate governance.

(A) Management
(B) Communication
(C) Coordination
(D) All of the above

18-Who is the father of the three-needs theory?

(A) Vroom
(B) McClelland
(C) Peter Drucker
(D) None of the above

19-The non-financial type of motivators would be

(A) Encouragement
(B) Freedom
(C) Recognition
(D) All of the above

20- Learning organizations are adaptive to their________environment.

(A) Internal
(B) External
(C) Work
(D) None of the above

ANSWERS:
11-(D), 12-(D), 13-(B), 14-(A), 15-(A), 16-(B), 17-(B), 18-(B), 19-(D), 20-(B)

21- Fedrick Winslow Taylor’s Mechanism of Scientific Management includes

(A) Scientific task setting
(B) Planning the task
(C) Standardization of tools and equipments
(D) All of the above

22- Under the principles of effective ______, it is said that never delegate and disappear.
(A) Delegation
(B) Management
(C) Organisation
(D) Centralisation

23- The higher the ________ level of the employee, the lower the job satisfaction.
(A) Managerial
(B) Educational
(C) Satisfaction
(D) None of the above

24-________ is the result of human limitation to the span of management.

(A) Delegation
(B) Satisfaction
(C) Motivation
(D) Development

25- The different A’s of the service sector are

(A) Acceptability, Awareness, Answerability
(B) Acceptability, Awareness, Availability
(C) Administration, Awareness, Availability
(D) Acceptability, Acknowledgement, Availability

26- The external factor(s) that limit control is (are)

(A) govt. policies
(B) Market changes
(C) Economic changes
(D) All of the above

27- Communication barrier(s) in the international environment is (are)

(A) Loss by transmission
(B) Loss by poor retention
(C) Poor listening
(D) All of the above

28- Management is a creative and________process.

(A) Systematic
(B) Continuous
(C) Long
(D) None of the above

29- The old control technique(s) which were used through years is (are)
(A) Unity of policies
(B) Break-even analysis
(C) Budgetary control
(D) All of the above

30- What does a mission statement specify that the organization will achieve?
(A) Goals
(B) Profit
(C) Both (A) and (B)
(D) None of the above

ANSWERS:
21-(D), 22-(A), 23-(B), 24-(A), 25-(B), 26-(D), 27-(D), 28-(B), 29-(D), 30-(A

31- ______ is a process of influencing people.

(A) Motivation
(B) Leadership
(C) Delegation
(D) Controlling

32- The following is (are) the element(s) of control

(A) Authority and knowledge
(B) Guidance and direction
(C) Constraint and restraint
(D) All of the above

33- Which type of strategies do professional managers help organizations in chalking out?
(A) Corporate
(B) Multi-disciplinary
(C) Both (A) and (B)
(D) None of the above

34- Limitation of control is (are)

(A) External factors
(B) Fixing of responsibility
(C) Internal factors
(D) Both (A) and (B)

35- MBO was invented by ________.

(A) Peter Drucker
(B) Koontz & O ‘Donell
(C) Henry Fayol
(D) None of the above

36- The relationship(s) for selecting the span of control would be:
(A) One to one
(B) Cross relationship
(C) Direct group
(D) All of the above

37- Management is said to be the combination of three factors, arts, science and the third is
(A) Profession
(B) Authority
(C) Communication
(D) None of the above

38- One of the popular forecast is

(A) Technological
(B) Economic
(C) Demand
(D) None of the above

39- Events are occurrences designed for ________ interests.

(A) Marketing
(B) Customer
(C) Both (A) and (B)
(D) Company

40- Limitation(s) of business planning is (are)

(A) Time Consuming
(B) Expensive device
(C) Heavy cost of planning
(D) All of the above

ANSWERS:
31-(B), 32-(D), 33-(A), 34-(D), 35-(A), 36-(D), 37-(A), 38-(C), 39-(A), 40-(D)

Chapter 1: Multiple choice questions

Instructions
Answer the following questions and then press 'Submit' to get your score.
Question 1
In what order do managers typically perform the managerial functions?
a) organising, planning, controlling, leading
b) organising, leading, planning, controlling
c) planning, organising, leading, controlling
d) planning, organising, controlling, leading C
Question 2
Who of the following is the industrial philanthropist?
a) Frederick Taylor
b) Seebohm Rowntree
c) Henry Ford
d) Max Weber B
Question 3
Which one of the following is not one of Drucker's five guiding principles of management?
a) Making people's strengths effective and their weaknesses irrelevant.
b) Enhancing the ability of people to contribute.
c) To operate the organisation's status system.
d) Integrating people in a common venture by thinking through, setting and exemplifying the
organisational objectives, values and goals. C
Question 4
What are the three interpersonal roles of managers?
a) Figurehead, leader and liaison
b) Spokesperson, leader, coordinator
c) Director, coordinator, disseminator
 d) Communicator, organiser, spokesperson A
Question 5
At what level of an organisation does a corporate manager operate?
a) Functional
b) Operational
c) Middle level
d) Top level D
Question 6
What is the guiding principle behind New Public Management?
a) Profit maximisation
b) Introducing private sector business principles into the public sector
c) Replacing public management with private sector management
d) Restructuring public organisations B
Question 7
Which one is not a recognised key skill of management?
a) Conceptual skills
b) Human skills
c) Technical skills
d) Writing skills D
Question 8
Which of these is not part of the recognised challenges for modern managers?
a) Micro-managing the workforce
b) Managing communications
c) Managing change
d) Managing the learning organization A
Question 9
Who of these is the entrepreneur?
a) Barack Obama
b) James Dyson
c) Damien Hirst
d) Mo Farah B
Question 10
What is a social enterprise concerned with?
a) Profit maximisation
 b) Maximising market share
c) Providing public service
d) Running a business to create social benefits D

Question 1
What is another name for contingency planning?

a) Synergy planning

b) Ad hoc planning

c) Business level planning

d) Scenario planning D
Question 2
What is a definition of an objective?

a) A defined specified outcome to be achieved in the long-term

b) A clear set of goals to be attained given a set number of resources

c) A clearly defined and measurable outcome to be achieved over a specified timeframe

d) A set standard of performance agreed by workers and managers C

Question 3
What does the acronym SMART stand for?

a) Suitable, measurable, actionable, rewarded and timely

b) Specific, measurable, actionable, resourced and timely

c) Standardised, measurable, achievable, rewarded, and timely

d) Specific, measurable, achievable, rewarded and timely D

Question 4
Which of the following is not a recognised type of plan?

a) Business

b) Succession

c) Ad hoc

d) Financial C
Question 5
To what time-frame do strategic plans relate?

a) Long-term

b) Medium-term

c) Short-term
 d) Unspecified time it takes to achieve an aim A
Question 6
Which is not a recognised form of business continuity planning?

a) Contingency planning

b) Scenario planning

c) Financial planning

d) Building planning D
Question 7
What is the definition of a scenario in scenario planning?

a) An imagined sequence of future events

b) An unpredictable event

c) A planned for event

d) An unplanned for event A

Question 8
What is a succession plan?

a) Dismissing an employee for a more favourable employee

b) A formal process of planning to fill a role that will become vacant

c) A vote of no confidence in a board member

d) The formal process of acquiring a new staff member B

Question 9
'There is no discernible link between planning and performance'. Who is this position held by?

a) Michael Porter

b) Milton Friedman

c) Gary Hamel

d) Henry Mintzberg D
Question 10
What one of the following is not a key management skill in planning?

a) Conceptual skills

b) Analytical skills

c) IT and computing skills

d) Communication skills C