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The internship opportunity I had with City Social Welfare and Development Office 3rd floor ,
City hall Building was a great chance for learning and professional development. Therefore, I
consider myself as a very lucky individual as I was provided with an opportunity to be a part of
it. I am also grateful for having a chance to meet so many wonderful people and professionals
who led me though this internship period.
Bearing in mind previous I am using this opportunity to express my deepest gratitude and special
thanks to Mam Rowena Gugulan, RSW who in spite of being extraordinarily busy with her/his
duties, took time out to hear, guide and keep me on the correct path and allowing me to carry out
my project at their esteemed organization and extending during the training.
I express my deepest thanks in all the employees for taking part in useful decision & giving
necessary advices and guidance and arranged all facilities to make life easier. I choose this
moment to acknowledge his/her contribution gratefully.
It is my radiant sentiment to place on record my best regards, deepest sense of gratitude to Mam
Imelda Baltar, Administrative Aide, Annalyn Boltron, Civil Security Unit, Annaliza Martinez,
Civil Securty Unit for their careful and precious guidance which were extremely valuable for my
study both theoretically and practically.
I perceive as this opportunity as a big milestone in my career development. I will strive to use
gained skills and knowledge in the best possible way, and I will continue to work on their
improvement, in order to attain desired career objectives.
Sincerely,
Sofia L. Jalandoni
BSSW-IV
At the beginning of the internship I formulated several learning goals, which I wanted to achieve:
to understand the functioning and working conditions of a governmental office; to see what is
like to work in a professional environment;
to see if this kind of work is a possibility for my future career; to use my gained skills and
knowledge;
to see what skills and knowledge I still need to work in a professional environment;
to learn about the organizing of a research project (planning, preparation, permissions etc.) to
learn about research methodologies (field methods/methods to analyze data)
to get experience in working in another country/with persons from another culture; to enhance
my communication skills;
This internship report contains my activities that have contributed to achieve a number of my
stated goals. After this a reflection on my functioning, the unexpected circumstances and the
learning goals achieved during the internship are described. Finally, I give a conclusion on the
internship experience according to my learning goals.
It is with deep appreciation that I am writing to thank you for the internship opportunity you
provided me over 4 months. I am especially grateful for the personal time and attention you
dedicated to my personal and professional growth. Your guidance helped me achieve the highest
standards in my work, but it was your genuine interest in my academic achievements that I will
remember for the rest of my life.
Over the course of the On-the- Job training, I learned that my opinion matters and that I have
what it takes to make a positive contribution to the team. The employees in this department were
especially helpful and because of them, I have grown and developed into a confident individual.
As a Student, I know I need more development and knowledge to become the individual I
wanted to be. For all the mistake I’ve done, I learned a lot of lesson but for me this is only a start
of the challenges going to come. This path I’m going to take is not easy but step-by-step I know I
can change who I am into a person respectable and right for the course I’ve chosen.
I know I am not confident enough to become a social worker and this low self- esteem affects
other people a lot. I just wanted to say Thank you for all your understanding and consideration
and Sorry for all the mistakes and disturbances I’ve done.
You, and the entire department, impressed me with your willingness to help another achieve
success. From day one, I felt like a valued member of the team. I fully expect our paths to cross
again in the future. Until then, I will miss your counsel greatly.
Sincerely,
Sofia L. Jalandoni,
BSSW-4
Table of Contents
Title Page……………………………………………………………………………….........1
Acknowledgement Letter…………………………………………………………………….2
City Definition………………………………………………………………………………. 3
Organizational Chart……………………………………………………………………… 10
Strategies…………………………………………………………………………………. 13
Qualifications………………………………………………………………………….. 18
Letter of Accreditation…………………………………………………………………...94